Omnify Reviews & Product Details

What I like best about Omnify is its user-friendly interface and the way it streamlines scheduling, bookings, and payments. It saves a lot of time by keeping everything organized in one place, and the customer support team is always responsive and helpful. Review collected by and hosted on G2.com.

What I dislike about Omnify is that some customization options feel limited, especially when trying to tailor the booking pages or reports to specific needs. Occasionally, the system can be a bit slow or requires a few extra steps to complete certain tasks. However, these are minor issues compared to the overall convenience it provides. Review collected by and hosted on G2.com.

I’ve been searching for the right software that helps to manage a kids’ activity business for a while, but most of the options I tried just didn’t cut it. I did try out Omnify few years back but recently when I checked again, I was genuinely impressed with how much the platform has improved. Review collected by and hosted on G2.com.

Nothing as such, overall it did the work I wanted. Though there is a bit of a learning curve which is required to use the product at first, later it gets fine. Review collected by and hosted on G2.com.

User-friendly interface

Increased productivity

System stability

Timely customer support Review collected by and hosted on G2.com.

Occasionally slow in loading

Require to run in multiple windows/tabs for increased productivity Review collected by and hosted on G2.com.

Omnify is helping my organization build a managable, customized memebership management program. I like that its user friendly and adaptable to our unique needs. The customer service has been top notch! We are still in the onboarding phase and Aditya and his collegues have been easily accessible and super helpful. Review collected by and hosted on G2.com.

For our particular needs we are having to adjust Omnify to fit a student orchestra organization, so changing the terminlogy has been useful, but it isn't consistent throughout the program. It would also be helpful if we could make appointments for students from the parent's account. Review collected by and hosted on G2.com.

Choosing just one standout aspect of Omnify is challenging because the platform excels in so many ways! We’ve been thoroughly impressed with the outstanding support from Aditya, whose dedication to going above and beyond has profoundly enhanced our experience. His proactive follow-ups and commitment to resolving issues have set a new benchmark for customer service, unmatched by any other platform we’ve encountered.

In addition to the top-notch support, Omnify offers a range of incredible features and customizations that have allowed us to tailor the platform to meet the unique needs of our small nonprofit organization. We’re excited about the potential of going live with a platform that helps us to support the communities we serve. Review collected by and hosted on G2.com.

I encountered a few technical issues with the platform that took a bit longer to resolve than anticipated. However, the ongoing updates and improvements are promising, and I'm really excited to see the final product once it goes live. Review collected by and hosted on G2.com.

Omnify is an easy-to-set-up solution that’s quick to understand. It is both comprehensive and flexible, making it suitable for a wide range of use cases.

A standout feature for us is the ability for users to book multiple appointments within the same transaction—a capability that is rare among booking solutions.

The customer success team has been exceptional, providing detailed explanations of the solution’s features and dedicating valuable time to demonstrating how to tailor the tool to our specific needs (shuttle booking in our case). Their support has been instrumental in getting us up and running smoothly. Review collected by and hosted on G2.com.

One limitation of Omnify is the lack of native multi-language support for displaying the user experience in multiple languages simultaneously. While this can be addressed through integrations, having this functionality built-in would be a significant enhancement. Review collected by and hosted on G2.com.

The other reviews aren't kidding-- Omnify customer service is better than any other. I am building a unique nonprofit completely from scratch and Omnify has been a true partner in the process.

I also really appreciate the intuitive UX-- both on the back end and the customer side. Of course there a few quirks I wish weren't there, but compared to other software I've been subjected to, this is great. Review collected by and hosted on G2.com.

There is definitely some functionality that I would assume to already exist or at least be better developed--but it also seems like they really listen to their users and thus far I've seen a number of new upgrades come through that give me the confidence that this is a platform that pays attention and has goals.

So I'm gonna keep being patient on my wishlist. :) Review collected by and hosted on G2.com.

One of Omnify's standouts is Aditya's exceptional and personalized customer service and support. Whenever we encounter an issue or need help with a feature, Aditya and the team are incredibly responsive, providing solutions quickly and efficiently. They go above and beyond to ensure that we have everything we need, offering personalized support that truly makes a difference in our day-to-day operations. Review collected by and hosted on G2.com.

While the platform itself is quite comprehensive, certain integrations occasionally present challenges. However, Aditya's support team swiftly addresses any concerns. Their prompt response and dedication to resolving issues mean that even the smallest frustrations are quickly mitigated. The level of customer care more than makes up for any technical hiccups." Review collected by and hosted on G2.com.

I thought that staff were attentive and helped me solve my problems quickly Review collected by and hosted on G2.com.

We were having some issues logging in (specifically with magic links), but staff were able to help us quickly and get all of our team members set up! Review collected by and hosted on G2.com.

In managing a sports training center where efficient scheduling is crucial, I find Omnify's ability to handle various scheduling needs—whether daily, weekly, or custom days and times—to be invaluable. Its wide range of class setup options allows for seamless scheduling, making the process much easier than managing it manually. Review collected by and hosted on G2.com.

Omnify is great in many ways, but there are some features in its plans that could be improved to better address diverse needs. Review collected by and hosted on G2.com.