--- title: Google Voice Reviews meta_title: 'Google Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Google Voice works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 167 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

Google Voice Reviews & Product Details

Profile Status

This profile is currently managed by Google Voice but has limited features.

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Pricing

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

User Insights

Average based on 167 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Google Voice Reviews (167)

View 2 Video Reviews
Reviews

Google Voice Reviews (167)

View 2 Video Reviews
4.1
167 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and ability to provide a separate phone number for business without additional costs. Many appreciate the convenience of managing calls and texts from a single device, which enhances privacy and organization. However, some users note that the app can be buggy at times, affecting call reliability.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Sandra L.
SL
Sandra L.
Inside Sales Representative
Small-Business (50 or fewer emp.)
"Useful for the busy and talkative"
3/5
What do you like best about Google Voice?

I like that I can use it to receive texts from contacts even after I've changed my phone. I can use it from my desktop, just need a good wifi connection. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I am not able to use it on my phone when I am out of the country. It syncs with the phone carrier and charges even when I try to use it on wifi. Not sure if this is a settings issue on my part or just how it functions on the phone. Review collected by and hosted on G2.com.

Erika W.
EW
Erika W.
Small-Business (50 or fewer emp.)
"Not all its cracked up to be"
0/5
What do you like best about Google Voice?

Back in the day, i used the free version and as a starter with no bells and whistles, it works great because it's free. So if you want something super SUPER basic and free, there ya go. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

We are a business that needs a user friendly system that covers the basics for a phone system and Google Voice couldn't even handle that AND they charged a crazy amount each month. Review collected by and hosted on G2.com.

TK
Trish K.
Enterprise (> 1000 emp.)
"Better than traditional text"
5/5
What do you like best about Google Voice?

The archive feature is helpful in staying organized. The seamless transition between computer and phone means staying connected easily. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

GV is not ideal for naming a group thread. If I need to include 3 contacts instead of a primary number, the search feature is inconsistent in accomplishing that. Copying and pasting is a consistent challenge. Review collected by and hosted on G2.com.

Shelle P.
SP
Shelle P.
Principal
Small-Business (50 or fewer emp.)
"Has become a paid service, yet continues to decline in use & value"
1.5/5
What do you like best about Google Voice?

If you use Google workspace or products, the ease of just one more Google product. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Even though I have used the same Google Voice number for almost 10 years and have never used for selling/cold calls, it shows up as "Spam Likely" when people receive a call from my Google Voice number. There are actually less things that can be done with the number at this point - I can no longer set my business name as the caller ID, it has always been a little glitchy and so I am looking at other options. Review collected by and hosted on G2.com.

Chelsea C.
CC
Chelsea C.
Director of Recruitment
Mid-Market (51-1000 emp.)
"Helpful and Free with Google Account!"
4/5
What do you like best about Google Voice?

I was in need of texting clients, but I didn't want to use my personal cell number and my business/desk phone wouldn't work. I like being able to quickly and easily set-up a free Google Voice number that I could use on my computer and text clients with ease. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Google Voice function is basic versus the paid options available through other companies and wasn't able to do as much as other companies. It worked for us but we ended up needing our texting service to do more. Review collected by and hosted on G2.com.

Roger K.
RK
Roger K.
Customer Success Manager
Small-Business (50 or fewer emp.)
"A great way to have an alternative phone number to reduce spam calls"
4/5
What do you like best about Google Voice?

Being able to give a different number than my main number in cases where the number might end up sold to other companies. You can also choose what region you want the phone number to be for. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I think the user interface and app could be updated, and add some other features. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great service for the price"
4/5
What do you like best about Google Voice?

The price and the included features are great. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

There are limitations with porting over phone numbers. Review collected by and hosted on G2.com.

NG
Nathan G.
Financial Advisor
Mid-Market (51-1000 emp.)
"Google voice is easy to use but limited features"
4.5/5
What do you like best about Google Voice?

I love how easily Google voice integrates with contacts and your personal cell phone. Although I use Vonage more for business needs, I find Google Voice much easier to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I don't like that I can only change my number once each year. It wouldn't be an issue, except I was never told of this limit until after I made the change. I wish it had a slightly more attractive user interface. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Super useful and works great"
5/5
What do you like best about Google Voice?

It makes calling people in other countries incredibly simple. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It only works with a limited number of providers and you need to be in the US to use it. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Google Voice"
4/5
What do you like best about Google Voice?

Pretty easy to use once setup is complete. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Setup process was not the easiest. I had to Google how to use most of the functions. Review collected by and hosted on G2.com.

Questions about Google Voice? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

What is Google Voice used for?

0 Upvotes
1
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Ryan Z.
RZ
Ryan Zuniga
•
Last activity about 2 months ago

Google Voice: How do you handle verification issues when the number has limitations?

Pricing Options

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

Premier

$30.00
1 Google Voice Per Month
Google Voice Comparisons