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# Google Voice vs YouMail Comparison - What are their main differences?

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Google VoiceYouMail[+ Add Product](#)

Reviews

**Google Voice** [

4.1/5(167)

](https://www.g2.com/products/google-voice/reviews#reviews)

**YouMail** [

3.1/5(19)

](https://www.g2.com/products/youmail/reviews#reviews)

Pricing

**Google Voice**
 **$10.00** 1 Google Voice Per Month · Starter

**YouMail**
Free Trial

**$5.99** Per Month · YouMail Plus 

**Pricing Insights**
from reviews

Time to Implement

**Google Voice**
\<1 month

Based on 13 responses

**YouMail**
Not enough reviews yet

Return on Investment

**Google Voice**
7 months

Based on 12 responses

**YouMail**
Not enough reviews yet

Perceived Cost

**Google Voice**
$$$$$

**YouMail**
Not enough reviews yet

Average Discount

**Google Voice**
12%

**YouMail**
Not enough reviews yet

Pros & Cons

**Google Voice**
[
Phone Numbers (7)
](https://www.g2.com/products/google-voice/reviews?filters%5Bsentiment_snippet%5D=1364540&qs=pros-and-cons#reviews)[
Text Messaging (4)
](https://www.g2.com/products/google-voice/reviews?filters%5Bsentiment_snippet%5D=1364613&qs=pros-and-cons#reviews)[
Limited Features (3)
](https://www.g2.com/products/google-voice/reviews?filters%5Bsentiment_snippet%5D=1364192&qs=pros-and-cons#reviews)[
Connection Issues (1)
](https://www.g2.com/products/google-voice/reviews?filters%5Bsentiment_snippet%5D=1364114&qs=pros-and-cons#reviews)

**YouMail**
Not enough data

Integrations

**Google Voice**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_65e597103b089dfd2b79a04fd5ccbf3e/instagram-for-business.png "Product Avatar Image")

Instagram for Business

](https://www.g2.com/products/instagram-for-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b3c8e4a39f7d5835144a15cbcaf9986/youtube-mentions.jpg "Product Avatar Image")

YouTube Mentions

](https://www.g2.com/products/youtube-mentions/reviews)[
View all
](https://www.g2.com/products/google-voice/integrations)

**YouMail**
Not enough data

Screenshots

**Google Voice**
No screenshot available

**YouMail**
 ![YouMail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/117046/For-G2-Home-Page-Screenshot-1.png)

Ratings

Meets Requirements

**Google Voice**

8.2

8.2127

**YouMail**

5.6

5.612

Ease of Use

**Google Voice**

8.7

8.7128

**YouMail**

5.6

5.612

Ease of Setup

**Google Voice**

8.3

8.345

**YouMail**
Not enough data

Ease of Admin

**Google Voice**

7.8

7.830

**YouMail**
Not enough data

Quality of Support

**Google Voice**

7.2

7.294

**YouMail**

5.5

5.510

Has the product been a good partner in doing business?

**Google Voice**

6.5

6.523

**YouMail**
Not enough data

Product Direction (% positive)

**Google Voice**

6.7

6.7127

**YouMail**

3.7

3.713

Features

Google Workspace Communication Tools[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

7.6

7

Not enough data

Agentic AI - Google Workspace Communication Tools

Cross-system Integration

7.6(won by default)

7

Not enough data

Show 1 feature category with incomplete data

Other Customer Service[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

CRM

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

CSAT Survey Structure

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

CES Survey Structure

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Complaint Monitoring

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Google Voice](https://images.g2crowd.com/uploads/product/hd_favicon/3b18afc2e31e8a2591f5af8120af4120/google-voice.svg "Google Voice")](https://www.g2.com/products/google-voice/reviews)

Google Voice

Small-Business(50 or fewer emp.)

63.4%

Mid-Market(51-1000 emp.)

24.8%

Enterprise(\> 1000 emp.)

11.8%

[![YouMail](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fdd64f09e4af8e9aecfb5470d1053716/youmail.png "YouMail")](https://www.g2.com/products/youmail/reviews)

YouMail

Small-Business(50 or fewer emp.)

78.9%

Mid-Market(51-1000 emp.)

5.3%

Enterprise(\> 1000 emp.)

15.8%

Small-Business

(50 or fewer emp.)

63.4%

78.9%

Mid-Market

(51-1000 emp.)

24.8%

5.3%

Enterprise

(\> 1000 emp.)

11.8%

15.8%

Reviewers' Industry

[![Google Voice](https://images.g2crowd.com/uploads/product/hd_favicon/3b18afc2e31e8a2591f5af8120af4120/google-voice.svg "Google Voice")](https://www.g2.com/products/google-voice/reviews)
Google Voice

Marketing and Advertising

9.4%

Information Technology and Services

6.3%

Computer Software

5.6%

Education Management

5.6%

Non-Profit Organization Management

4.4%

Other

68.8%

[![YouMail](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fdd64f09e4af8e9aecfb5470d1053716/youmail.png "YouMail")](https://www.g2.com/products/youmail/reviews)
YouMail

Computer Software

15.8%

Information Technology and Services

10.5%

Consulting

5.3%

Writing and Editing

5.3%

Venture Capital & Private Equity

5.3%

Other

57.9%

Alternatives

**Google Voice Alternatives**

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

[
Dialpad Connect
](/products/dialpad-connect/reviews)

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

 ![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")

[
iPlum
](/products/iplum/reviews)

 ![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius")

[
Gmelius
](/products/gmelius/reviews)

**YouMail Alternatives**

 ![MightyCall](https://images.g2crowd.com/uploads/product/hd_favicon/d9df46250a23083be412ad880a462596/mightycall.svg "MightyCall")

[
MightyCall
](/products/mightycall/reviews)

 ![CDR Call Reporting for Cisco](https://images.g2crowd.com/uploads/product/hd_favicon/2e73499385b5a63d165e08a5f722a6b5/cdr-call-reporting-for-cisco.svg "CDR Call Reporting for Cisco")

[
CDR Call Reporting for Cisco
](/products/cdr-call-reporting-for-cisco/reviews)

 ![Caller ID Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/988c6c517111cc00abf997d9bc1ae238/caller-id-reputation.svg "Caller ID Reputation")

[
Caller ID Reputation
](/products/caller-id-reputation/reviews)

 ![VideoPeel](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a512c96349cf51b22606adc2db3fb04d/videopeel.png "VideoPeel")

[
VideoPeel
](/products/videopeel/reviews)

## Google Voice vs YouMail

- Reviewers felt that Google Voice meets the needs of their business better than YouMail.
- When comparing quality of ongoing product support, reviewers felt that Google Voice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Google Voice over YouMail.