# Google Voice vs YouMail Comparison

| | Google Voice | YouMail | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 3.1 out of 5 | 
| **Total Reviews** | 166 | 19 | 
| **Largest Market Segment** | Small-Business (63.2% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | $10.00 1 Google Voice Per Month | $5.99 Per Month | 

---
## Top Pros & Cons

### Google Voice

Pros:
- Phone Numbers (7 reviews)
- Text Messaging (4 reviews)

Cons:
- Limited Features (3 reviews)
- Connection Issues (1 reviews)

### YouMail

**Not enough data**

---
## Ratings Comparison
| Rating | Google Voice | YouMail | 
|---|---|---|
  | **Meets Requirements** | 8.2 (126 reviews) | 5.6 (12 reviews) | 
  | **Ease of Use** | 8.7 (127 reviews) | 5.6 (12 reviews) | 
  | **Ease of Setup** | 8.3 (44 reviews) | Not enough data | 
  | **Ease of Admin** | 7.8 (30 reviews) | Not enough data | 
  | **Quality of Support** | 7.2 (93 reviews) | 5.5 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.5 (23 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 6.7 (126 reviews) | 3.7 (13 reviews) | 

---
## Pricing

### Google Voice

#### Entry-Level Pricing

Plan: Starter

Price: $10.00 1 Google Voice Per Month

Key Features:
- Calls between Google Voice numbers included	
- Calls to the US from any Google Voice number included
- Calls to Canada from a Canadian or US Google Voice number included

[Browse all 3 editions](https://www.g2.com/products/google-voice/pricing)

#### Free Trial

No

### YouMail

#### Entry-Level Pricing

Plan: YouMail Plus 

Price: $5.99 Per Month

Description: We have ramped up YouMail Plus with premium features (ad-free with up to 1,000 messages saved and 50 transcriptions per month) and more personalized protection from robocallers and spammers.

Key Features:
- Blocks all unwanted robocallers
- Get taken off spam call lists
- Spam-free visual voicemail with large inbox

[Browse all 3 editions](https://www.g2.com/products/youmail/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | 7.2/10 | 6 |
| **YouMail** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Google Voice | YouMail | 
|---|---|---|
| **Cross-system Integration** | 7.2 (6 reviews) | Not enough data | 

---
## Categories

**Unique to Google Voice (1):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)

**Unique to YouMail (1):** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Google Voice | YouMail | 
|---|---|---|
| **Small-Business** | 63.2% | 78.9% | 
| **Mid-Market** | 25.0% | 5.3% | 
| **Enterprise** | 11.8% | 15.8% | 

### By Industry

#### Google Voice

- **Marketing and Advertising:** 9.4%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 5.7%
- **Education Management:** 5.7%
- **Non-Profit Organization Management:** 4.4%
- **Mental Health Care:** 3.8%
- **Primary/Secondary Education:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Staffing and Recruiting:** 3.1%
- **Financial Services:** 2.5%
- **Other:** 52.8%

#### YouMail

- **Computer Software:** 15.8%
- **Information Technology and Services:** 10.5%
- **Consulting:** 5.3%
- **Writing and Editing:** 5.3%
- **Venture Capital & Private Equity:** 5.3%
- **Translation and Localization:** 5.3%
- **Religious Institutions:** 5.3%
- **Real Estate:** 5.3%
- **Public Safety:** 5.3%
- **Medical Devices:** 5.3%
- **Other:** 31.6%

---
## Alternatives

### Alternatives to Google Voice

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4168 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (395 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [DevRev](https://www.g2.com/products/devrev-devrev/reviews) — 4.4/5 stars (208 reviews)
- [Happeo](https://www.g2.com/products/happeo/reviews) — 4.5/5 stars (154 reviews)
- [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) — 4.3/5 stars (91 reviews)

### Alternatives to YouMail

- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (334 reviews)
- [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) — 4.8/5 stars (84 reviews)
- [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) — 4.6/5 stars (36 reviews)
- [VideoPeel](https://www.g2.com/products/videopeel/reviews) — 4.6/5 stars (30 reviews)
- [Kommunicate](https://www.g2.com/products/kommunicate/reviews) — 4.8/5 stars (24 reviews)
- [Dialer360](https://www.g2.com/products/dialer360-dialer360/reviews) — 4.4/5 stars (15 reviews)
- [Verizon Voice Call Back](https://www.g2.com/products/verizon-voice-call-back/reviews) — 4.4/5 stars (14 reviews)
- [Headway for Business](https://www.g2.com/products/headway-for-business/reviews) — 3.5/5 stars (15 reviews)
- [Verizon One Talk Business Phone Solutions](https://www.g2.com/products/verizon-one-talk-business-phone-solutions/reviews) — 3.4/5 stars (10 reviews)
- [Avaya IP Office](https://www.g2.com/products/avaya-ip-office/reviews) — 4.5/5 stars (11 reviews)

---
## Top Discussions

### Google Voice

- Title: [What is Google Voice used for?](https://www.g2.com/discussions/what-is-google-voice-used-for) — 1 comment
  > **Top comment:** "Google Voice is a free, cloud-based phone service that allows users to make and receive calls, send text messages, and access voicemail using a single phone..."
- Title: [Does G suite include Google Voice?](https://www.g2.com/discussions/does-g-suite-include-google-voice) — 1 comment
  > **Top comment:** "No, it's a paid add-on."

### YouMail

- Title: [Where do I go if I have questions or run into issues?](https://www.g2.com/discussions/where-do-i-go-if-i-have-questions-or-run-into-issues) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Just go to support.youmail.com and you can Live Chat us for an immediate response or submit a ticket via email. We also have Help Center articles there for..."
- Title: [Is it easy to activate and deactivate?](https://www.g2.com/discussions/is-it-easy-to-activate-and-deactivate) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, extremely! Our app handles most of the set up for you and walks you through it all. If you ever want to deactivate, you just hit one button that says..."
- Title: [Why should I get YouMail?](https://www.g2.com/discussions/why-should-i-get-youmail) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Do you hate robocalls? Do you like free things? Do you like getting tons of other free bonus features to make your voicemail better and impress callers? If..."
- Title: [Is YouMail really free?](https://www.g2.com/discussions/is-youmail-really-free) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! You can use YouMail for free indefinitely and enjoy all our free features including our unlimited spam protection and blocking. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/google-voice-vs-youmail)