[ Goflow Reviews ](https://www.g2.com/products/goflow/reviews) [ Goflow Reviews ](https://www.g2.com/products/goflow/reviews) # Goflow Features ##### ## Product Catalog (4) Content Management Ability to add/update products, product pricing, product information and other content included on eCommerce site. Product Configuration Ability to all users select options to configure the product or select product options. For example, color, size, etc. Product Search and Filtering Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting Intangible Products Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. Show More ##### ## Order Process (5) Shipping Options Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. Order Management Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. Returns / Refunds Functionality to allow users to process returns/refunds either via self service or contacting customer service. Inventory Management Displays inventory levels of products in real time. Displays inventory by location if required. Multi-Channel Fulfillment Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. Show More ##### ## Multi-Channel Support (5) Omnichannel Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. Mobile Features that enable customers to easily to shop for products using a mobile device. Customer Service Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. 3rd-Party Store Integration Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels B2B Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. Show More ##### ## Platform (15) APIs System provides well documented API's that can be used to integrate to any 3rd Party or internal system. Customization Product provides tools to customize web store front, business process, etc. to meet unique business needs. Integrations to Add-on Tools Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. User Management Enables customers to update their own user information, settings and preferences. Reporting / Analytics Provides standard and ad-hoc reporting ability to meet business requirements Security Software provides appropriate tools and certifications to protect against fraud and malicious attacks Multi-Site Management Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. Admin Access Rights Provides ability to control editing rights by product category, geography etc. Internationalization Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation Cross Browser Support Enables store or site to provide the same user experience in all browsers and browser versions. Performance and Reliability Software performs well and runs with minimal unscheduled downtime Regulation Compliance Ensures product listing and order fulfillment complies with online retail regulation Multichannel Publishing Publishes products and services to desired channels Accounting Reports Reconciles orders, sales, and settlements across multiple channels Marketplace Integration Integrates with third-party online marketplaces Show More ##### ## Inventory Management Platform Features (10) Centralized Inventory Database Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Level Dashboards Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. Stock History Reporting View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. Low Stock Notifications Set low stock thresholds and receive automatic alerts when stock decreases to that level. Bundles, Kits, & Variants Automatically adjust inventory for product bundles, kit orders, and product variations within the system. Asset Tracking Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. eCommerce Integrations Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. Accounting Integrations Track inventory costs and costs of goods sold (COGS) with accounting software integrations. Data Exporting / Importing Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. Show More ##### ## Operations (2) Optimized Business Operations Optimizes business operations across multiple channels Data Synchronization Creates a single data repository of inventory and customer information Show More ##### ## Inventory (3) Order Fulfillment Streamlines order fulfillment and processing Catalog Management Optimizes product copy, images, and information Product Intelligence Monitors and updates product/inventory data, pricing, and availability to stay up-to-date Show More ##### ## Processing (3) Internationalization Allows products or services to be sold internationally Order Management Automates and manages orders, sales, shipping, and returns Scan and Ship Scans products or services before shipping to ensure accuracy Show More ##### ## Administration (2) Dashboards A means to view a large amount of pertinent information in one place. Reports & Analytics The ability to organize and view a variety of important data. Show More ##### ## Inventory Control (2) Inventory Management The ability to monitor inventory in a variety of locations and orders placed via a variety of platforms. Inventory Sourcing Tools to source and purchase inventory in order to replenish supplies. Show More ##### ## Omni-Channel (4) Customer Service Tools to assist customers with orders placed on multiple platforms. Order Fulfillment Tools to organize and manage the fulfillment of orders from picking to shipping. Order Management Tools to organize customer orders and monitor the different stages of fulfillment. Integrations The ability to integrate a platform with another piece of software so the two work seamlessly. Show More ##### ## Integration (3) Import Provide tools to import data to a third-party marketplace Export Provide tools to export data from a third-party marketplace APIs Deliver APIs for integration with third-party marketplaces Show More ##### ## Store Management (2) Localization Ability to manage multiple stores in different languages and currencies Marketplaces Allows users to manage multiple stores on third-party marketplaces Show More ##### ## Omnichannel Features (7) Retail Management The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. POS Integration The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. Social Media Integration Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. Customer Service Integration The ability to integrate customer service into all channels. Marketing Tools The ability to integrate marketing tools into all channels. E-commerce Integration Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. ERP Integration The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. Show More ##### ## Reporting (2) Reports & Analytics Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. Data Transfer Tools The ability to transfer data between channels in order to streamline operations. Show More ##### ## Labels (3) Label Printing Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution. Return labels Provide the ability create and print return labels or email them to customers. Bar codes Provides users with auto-generated bar codes for products Show More ##### ## Order management (4) Order tracking Automatically send tracking number emails to customers. E-commerce integrations Integrate the software with major ecommerce shopping carts and platforms Manage orders Allows users to split, combine and categorize orders for shipping. Order Status Update order statuses automatically once orders are fulfilled Show More ##### ## Carrier and rate management (3) Quick rate comparison Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Vendor availability Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL Flat rate services Software detects which flat rate service qualifies with the customers order Show More ##### ## Inventory management (3) Low stock alerts Software automatically notifies users when inventory is low. Automated inventory orders Users can set an automatic restock when the inventory levels reach a low number. Assign suppliers Users can assign suppliers to certain items, so shipment is quickly initiated Show More ##### ## Reports (3) Shipment reports Provides users with a comprehensive report on shipment performance Inventory reports Provides users with a comprehensive report on inventory and stock levels. Unshipped products Provides users with a comprehensive overview of which products aren't shipping. Show More ##### ## Multichannel inventory management (3) Warehouse Inventory Transfer Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving Multichannel Inventory Syncing Allows users to sync inventory across multiple stores, marketplaces, and warehouses Multi-Warehouse Routing Allows users to connect sales channels to specific warehouses. Show More ##### ## 3PL inventory management (3) Client management Allows users to manage all thier clients on one system Marketplace connections Allows users to connect marketplaces for each client 3PL inventory tracking Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size Show More ##### ## Inventory Management (8) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Order Entry (3) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Show More ##### ## Order Tracking (3) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Show More ##### ## Customer Management (3) Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Show More ##### ## Subscription Management (4) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Show More ##### ## Headless Commerce (5) Decoupling Ability to disconnect the front office from the back office of an e-commerce platform REST APIs Provide APIs that allow for interaction with RESTful web services Data Orchestration Capture and manage data from multiple sources and syncronize it with the front end and back end Customization Allows developers to customize the platform using multiple programming languages Extensibility Include prebuilt integrations with multiple systems such as ERP and CRM Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Data management - Catalog Management (4) Centralized Product Information Stores product information in one centralized location and sync across all sales channels Data Import/Export Imports and export of product data in formats such as CSV, Excel, or XML Product Data Enrichment Allows adding product attributes and other multimedia such as images, videos etc Data Mapping Allows to map data fields between the catalog management system and other systems Show More ##### ## Product catalogs - Catalog Management (3) Category Management Allows organizing products into categories and subcategories based on attributes, tags, or other criterias Search and Navigation Provides search capabilities to help users find products quickly SEO Optimization Allows optimization product pages for search engines Show More ##### ## Integration - Catalog Management (2) API Integration Allows integration with other systems such as ERP, CRM, PIM, and e-commerce platforms Third-Party Integration Supports integration with payment gateways, shipping providers, and marketing tools Show More ##### ## Analytics and Reporting - Catalog Management (2) Catalog Effectiveness Reports catalog effectiveness and collects valuable information about a catalog's performance Customer Insights Analyzes customer behavior and preferences based on product interactions Show More ##### ## Agentic AI - E-Commerce Platforms (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Catalog Management (3) Multi-step Planning Ability to break down and plan multi-step processes Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Online Marketplace Optimization Tools (2) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More [ ![Narvar](https://images.g2crowd.com/uploads/product/hd_favicon/7daf0df055301650f8bd3d8e314baf47/narvar.svg "Narvar") Sponsored Narvar 4.2/5 (171) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") Webgility 4.6/5 (371) ](https://www.g2.com/products/webgility/reviews) [ ![Feedonomics](https://images.g2crowd.com/uploads/product/hd_favicon/95e014ffa63893e37f170680f78c0423/feedonomics.svg "Feedonomics") Feedonomics 4.4/5 (367) ](https://www.g2.com/products/feedonomics/reviews) [ ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify") Shopify 4.4/5 (4,933) ](https://www.g2.com/products/shopify/reviews) [ View All Alternatives ](https://www.g2.com/products/goflow/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Checkout Process](/glossary/checkout-process-definition) The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow. [Intangible Products](/glossary/intangible-products-definition) Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched. [Inventory Tracking](/glossary/inventory-tracking) Inventory tracking plays an essential role in the inventory management planning process. Learn more about inventory tracking, how it can benefit overall company organization, and how to implement it in a business structure using various techniques. Goflow Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify 4.4/5 (5,112) [ Compare Now ](https://www.g2.com/compare/goflow-vs-shopify) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df7e253ecbbd44ee238022a20fb013b4/webgility.jpeg "Product Avatar Image") Webgility 4.6/5 (377) [ Compare Now ](https://www.g2.com/compare/goflow-vs-webgility) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e534e0cc2b2a60a9783e0657d56c0261/ecwid.png "Product Avatar Image") Ecwid 4.7/5 (405) [ Compare Now ](https://www.g2.com/compare/ecwid-vs-goflow) ##### Categories on G2 [ E-Commerce Platforms ](https://www.g2.com/categories/e-commerce-platforms)[ Inventory Control ](https://www.g2.com/categories/inventory-control-software)[ Order Management ](https://www.g2.com/categories/order-management) [ Omnichannel Commerce ](https://www.g2.com/categories/omnichannel-commerce)[ Catalog Management ](https://www.g2.com/categories/catalog-management)[ Multichannel Retail ](https://www.g2.com/categories/multichannel-retail)[ Online Marketplace Optimization Tools ](https://www.g2.com/categories/online-marketplace-optimization-tools)[ Shipping ](https://www.g2.com/categories/shipping)[ Retail Distributed Order Management Systems ](https://www.g2.com/categories/retail-distributed-order-management-systems) Show More ##### Explore More [ Top tools for collaborative email template design ](https://www.g2.com/discussions/what-are-the-top-tools-for-collaborative-email-template-design)[ Which ABM analytics software provides the most actionable insights? ](https://www.g2.com/discussions/which-abm-analytics-software-provides-the-most-actionable-insights)[ What is the top-rated recruitment marketing platform for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-marketing-platform-for-enterprises) [ Best inbound call tracking software for small businesses ](https://www.g2.com/discussions/best-inbound-call-tracking-software-for-small-businesses-any-recommendations)[ Leading CMMS for equipment maintenance in the U.S. ](https://www.g2.com/discussions/what-is-the-leading-cmms-for-equipment-maintenance-in-the-u-s)[ Pros and Cons Details ](https://www.g2.com/products/goflow/reviews?qs=pros-and-cons) Show More [ Top tools for collaborative email template design ](https://www.g2.com/discussions/what-are-the-top-tools-for-collaborative-email-template-design)[ Which ABM analytics software provides the most actionable insights? ](https://www.g2.com/discussions/which-abm-analytics-software-provides-the-most-actionable-insights)[ What is the top-rated recruitment marketing platform for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-marketing-platform-for-enterprises) [ Best inbound call tracking software for small businesses ](https://www.g2.com/discussions/best-inbound-call-tracking-software-for-small-businesses-any-recommendations)[ Leading CMMS for equipment maintenance in the U.S. ](https://www.g2.com/discussions/what-is-the-leading-cmms-for-equipment-maintenance-in-the-u-s)[ Pros and Cons Details ](https://www.g2.com/products/goflow/reviews?qs=pros-and-cons)