The technical support and services provided are simply mindblowing. They have the best Journey Builder in the market which is capable of executing any logical flow one can come up with.
The user interface. Not the best in the market but certainly right up there, Few changes to the look and feel of the UI should do to turn the tables around.
The tool is very technical and can pratically execute any logic one can imagine.
The support team is brilliant.
Just do it.
Now all the communications we do with our users are highy personalised. This has lead to the increase in repeat customers. We are able to traget each user specifically and Our checkout and purchase rates have also increased significantly.