Gamooga Reviews & Product Details

Gamooga is a marketing automation platform built to help businesses improve customer engagement and optimize marketing strategies. It supports personalized interactions across web, mobile, email, and social media, with a focus on customer retention and conversions through data-driven campaigns.

What languages does Gamooga support?

Gamooga supports 1 language: English.

What company sizes and industries is Gamooga the best fit for?

Gamooga’s strongest fit appears to be mid-market and small-business teams, with positive use also represented in larger organizations and several industries.

Mid-market: Teams with 51–1,000 employees are a prominent segment.
Small business: Teams with 50 or fewer employees are also well represented.
Industries: Marketing and advertising, luxury goods and jewelry, and information technology and services are recurring areas of use.

What customer support options does Gamooga provide, and how do users find the overall support experience?

Gamooga provides chat support. The support experience is mixed: users describe helpful technical assistance with complex use cases, while some find responses slow or rely on the support team for integrations and configuration.

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UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/13/2022

"Powerful marketing automation tool"

4.5/5

What do you like best about Gamooga?

Personalization, Omni channel engagement Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

None as of now. Good platform but can come up with new features to satisfy the users and innovate Review collected by and hosted on G2.com.

CL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

11/25/2021

"Gamooga review"

3.5/5

What do you like best about Gamooga?

Everything is automated, such as emailing and social communication, which could easily be done via mobile. Now no longer will anyone have to reply. It can be done automatically without even reading it or proofreading it. Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

The design is tricky; not everyone can use this. One should have a user manual to learn and manage the software quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Gamooga:

I would recommend it to the company with more than 200 employees. Review collected by and hosted on G2.com.

What problems is Gamooga solving and how is that benefiting you?

The communications done with our users are highly confidential, which has led to the increase in repeat customers. We can now target each user specifically, and our checkout and purchase rates have also increased significantly. Review collected by and hosted on G2.com.

AA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

Originally submitted 11/25/2021

"Good platform for ecommerce & retail"

4/5

What do you like best about Gamooga?

I have used the e-commerce & retail feature for one of my clients in the fashion industry, & it helps me review user behaviour & show ads accordingly. which actually resulted in increase in sales Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

Nothing as such, the feature I was using were good to go. I would say that I highly important to understand that it is dependent in some data to do analysis. I would suggest if you can add something for very small or newer retail players Review collected by and hosted on G2.com.

ZD

Z D.

Consultant

Mid-Market (51-1000 emp.)

Originally submitted 5/25/2021

"Solutions designed as per Problem definition"

4.5/5

What do you like best about Gamooga?

The campaign manager capability to automate any industry journeys and run simulation in real-time is very effective for CLV and doing A/B analytics. I also like the post-sales support given by the customer success team on various issues/configuration of the use cases Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

AI based prescriptive analytics is a feature which is under roadmap and visualization of all data sets is also what is desired Review collected by and hosted on G2.com.

IM

Verified User in Market Research

Mid-Market (51-1000 emp.)

8/29/2017

"Limitless Possibilities."

4.5/5

What do you like best about Gamooga?

The technical support and services provided are simply mindblowing. They have the best Journey Builder in the market which is capable of executing any logical flow one can come up with. Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

The user interface. Not the best in the market but certainly right up there, Few changes to the look and feel of the UI should do to turn the tables around. Review collected by and hosted on G2.com.

Recommendations to others considering Gamooga:

The tool is very technical and can practically execute any logic one can imagine. The support team is brilliant. Just do it. Review collected by and hosted on G2.com.

What problems is Gamooga solving and how is that benefiting you?

Now all the communications we do with our users are highly personalized. This has led to an increase in repeat customers. We are able to target each user specifically and our checkout and purchase rates have also increased significantly. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/4/2017

"N' ways To Market!!"

4/5

What do you like best about Gamooga?

The possibilities with the drag and drop blocks is endless and they certainly rise up to the occasion. Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

Not so sophisticated interface, user interface should be improved. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/31/2017

"This is the real thing!"

4.5/5

What do you like best about Gamooga?

Their intelligent journey builder leaves nothing to chance. The permutations and combinations available for creating numerous journey options are mind boggling and thought out to the last detail. Review collected by and hosted on G2.com.

What do you dislike about Gamooga?

The interface could be a little more aesthetic but at the back end, that requirement is really just a frill. Review collected by and hosted on G2.com.