Fulcrum Reviews & Product Details

We have been using Fulcrum ERP for approximately 18 months in our aerospace manufacturing environment, and the experience has been very positive overall.

Fulcrum provided us with a dedicated onboarding integration specialist who guided us through the setup process. This individual was not only highly knowledgeable about the software, but also flexible and open-minded in helping us align Fulcrum with our aerospace-specific requirements. That willingness to adapt was critical in ensuring that we could maximize the system’s potential from the start.

Fulcrum stands out as a job shop ERP system designed with manufacturers in mind. One of the strengths of the platform is that it allows customers to either build their processes from scratch or migrate data from an existing ERP system. The software itself is robust, intuitive, and comprehensive, covering a wide range of functions needed to run a manufacturing operation efficiently.

While Fulcrum cannot customize every feature for each individual customer, they actively listen to client feedback and often incorporate widely requested changes into future updates. Compared to other ERP systems we’ve used, Fulcrum demonstrates a clear commitment to leveraging new technology and adapting to industry changes.

After the onboarding phase, Fulcrum transitions customers to a dedicated customer service representative. This continuity has been refreshing — it’s much more efficient to have a consistent point of contact rather than working with a different support agent every time. Both the onboarding team and the ongoing support staff have been knowledgeable, professional, and responsive.

Fulcrum has proven to be one of the most forward-thinking and comprehensive ERP platforms we have worked with. However, as with any ERP investment, success depends heavily on the effort put in by the customer. Clean data and thorough employee training are essential. I cannot overstate the importance of working closely with the onboarding specialist to ensure the system is configured correctly and that your team understands how to use its tools to their fullest potential.

Fulcrum has exceeded our expectations as a modern ERP solution for manufacturers. Their commitment to technology, customer input, and professional support make them stand out in a crowded field. We would recommend Fulcrum to other manufacturers seeking a flexible, evolving, and customer-focused ERP system. Review collected by and hosted on G2.com.

Like most ERPs, there is a significant learning curve. Success really depends on the quality of training and how disciplined the company is about keeping data clean. The onboarding phase requires a lot of focus and coordination. If a company isn’t fully engaged during this time, it can limit how effectively the system is set up for long-term success. Review collected by and hosted on G2.com.

Pros:

Looks great

Intuitive for those familiar with computers, laid out in an easy to navigate way for those that aren’t

Fast job processing speed, and fast repeat part reorders and previous job traceability

Paperless nature make in-process print revisions easy to execute

Everything is connected, so if you have a PO#, Quote#, job#, part#, or even raw material #, you can find your way to the information you need in the system.

The inventory system is very transparent, and it has all sorts of options for note taking when it comes to inventory changes.

Customer support is spectacular.

The launch process went very smoothly for us, and having personal support assigned to us is fantastic. Any issues we come across are resolved very quickly.

The dev team is on top of it, with frequent updates, many of them being directly from customer feedback. We've been with the company less than 6 months, and at least 1 of our requests has already been implemented as a feature, along with several other changes we wanted already being in the pipes before we suggested them.

Updated as of 9/26/25:

All of the above still applies and is going strong. Still love the ERP, and any customers or auditors that come in are always impressed with how quickly I can find information in the system. 100% still recommend Review collected by and hosted on G2.com.

Cons:

The reports section is the weakest section for us. It does not output the data in a way that can be quickly read (Pretty charts and meters), although it does give you most of what you need to generate those charts and reports. The support staff is also excellent about generating custom reports that automatically update when something the system won’t make a report for is needed.

Associating multiple jobs to one PO is more limited than we would like, but that is on the roadmap

Once a job has been started, edits to it are limited. This has already been improved by small updates since we started using it though and I have no doubts it will be fully addressed.

The fully online nature of the system means that an internet outage leaves you in the dark. Nothing to be done about this though.

The scheduling system is decent, but you need to accurately estimate production times for each part/job for it to be useful (as is expected), and the display in the schedule tab is not as easy to read as I would like. (I like Gantt charts) It does lay out upcoming due jobs in the jobs tab via sorting by production date though, and that's still loads better than how we were handling it previously.

Updated as of 9/26/25:

They have made a lot of progress on the reports section!

Associating multiple jobs to one PO is no longer an issue

Edits are still someone limited once a job has started, but improvements have been made in this area that make it leaps and bounds better than when I first wrote this review

Web browser nature of the software can still sometimes cause issues in bad service days, but again, not on Fulcrum.

Still not where I would like it to be with the scheduling system, but I will admit I have not come bac around to trying to use it lately. Review collected by and hosted on G2.com.

Fulcrum has been a great addition to our operation. We were struggling with other MRP systems and Fulcrum has been able to close the gaps that were present. The support and onboarding can't be beat. Fulcrum sets up meeting with designers and engineers on their team to identify issues that we are experiencing and actually implement changes. Review collected by and hosted on G2.com.

The main thing that I would like to see is a broader material database or one which can be modified by end user. Review collected by and hosted on G2.com.

Making the switch to Fulcrum has been a total game-changer for our team. Moving on from JobBOSS was something we were a little nervous about, but the transition was incredibly smooth, and the improvements we’ve seen across the board are truly amazing.

One of the biggest wins has been finally getting our inventory under control. It used to be a constant headache, but now we have a handle on it. Fulcrum gives us the visibility and tracking we need to manage our stock with confidence and accuracy.

The front office has been just as impressed. Our quoting and order entry used to be a bit of a maze, but now it's so quick and easy. The intuitive interface got rid of a ton of manual work and confusing steps, so our team can respond to customers faster and with way more accuracy.

Best of all, our scheduling and on-time delivery have gotten so much better. The advanced tools make it easy to see what’s happening on the shop floor, so it's way easier to plan out our work and get things done when we said we would.

In short, Fulcrum is a solid, easy-to-use system that’s solved some of our biggest problems. It's not just a new piece of software; it's a tool that's made us faster, more competitive, and ready for whatever’s next. We couldn't be happier with our decision. Review collected by and hosted on G2.com.

Fulcrum has improved tremendously since we signed on. Since they launch new features all the time, you will sometimes run into bugs or workflow issues due to updates. So far they have been minor and the support team is excellent. Usually resolved within hours and at worse a day or two. This is in contrast to JobBOSS which never had updates, but was super stable. Review collected by and hosted on G2.com.

Fulcrum is one of the few ERPs designed with manufacturers in mind instead of being retrofitted from another industry. The interface is intuitive, implementation is straightforward, and the cloud-first architecture makes it easy to integrate with other systems. Features like scheduling, job tracking, and live production dashboards give our team real-time visibility. The API is robust, which has allowed us to connect Fulcrum directly to our quality, analytics, and automation systems. Customer support is strong and receptive to feedback, which makes us feel like a partner rather than just another account. Review collected by and hosted on G2.com.

Because Fulcrum is still innovating quickly, not every feature is as deep as older ERP platforms. Some reporting and analytics require building out custom solutions through the API instead of being native. There can also be growing pains when large updates roll out, and occasionally we run into edge cases where functionality lags behind our complex shop-floor needs. That said, the pace of development is rapid, and the product improves month over month. Review collected by and hosted on G2.com.

Working with Fulcrum has been a game changer for our business. Their software has saved us significant time and money by streamlining processes and improving efficiency across the board. Beyond the technology, the people at Fulcrum have been phenomenal—knowledgeable, responsive, and genuinely invested in our success. It’s rare to find a partner that delivers both exceptional software and outstanding support, but Fulcrum does exactly that. Highly recommend! Review collected by and hosted on G2.com.

We only wished we found Fulcrum sooner.. Review collected by and hosted on G2.com.

Fulcrum ERP has been a game-changer for our team. It’s given us a centralized hub for key information, eliminating the need to chase data across multiple systems. Our quoting process is now faster and more consistent, saving time and reducing errors. Most importantly, Fulcrum has given us real visibility into what it truly takes to get a project out the door, helping us plan smarter and operate more efficiently. Review collected by and hosted on G2.com.

Fulcrum ERP has been a solid tool for managing our operations, though not without challenges. Integration with our accounting system has been difficult, and changing dates across multiple locations can disrupt workflow. Many of these struggles were self-induced as we learned and set things up. Despite that, Fulcrum has improved our visibility and organization, and with thoughtful setup it has strong potential. Review collected by and hosted on G2.com.

Switching to Fulcrum has been one of the best operational decisions we’ve made for our business. As a custom jewelry manufacturer with complex workflows, we needed a system that could handle real-time job tracking, precious metal inventory management, and dynamic scheduling—Fulcrum has exceeded our expectations on every front.

The platform is intuitive and modern, making it easy for our team to adopt quickly. The real-time dashboards and reporting give us instant visibility into our shop floor, helping us identify bottlenecks and improve efficiency. What used to take hours of manual tracking is now automated, and our team has the confidence that the data is always accurate and up to date.

Fulcrum has also helped us streamline communication between departments. From sales to production to shipping, everyone is working from the same source of truth. That alignment has improved on-time delivery, reduced errors, and ultimately enhanced the customer experience we provide.

The support team behind Fulcrum is outstanding—they’re responsive, knowledgeable, and proactive in helping us maximize the system’s capabilities. They clearly understand the challenges of manufacturing and are constantly improving the platform with features that matter.

Overall, Fulcrum has transformed how we run our business. It’s not just software—it’s a true partner in our growth and efficiency. I would highly recommend it to any manufacturer looking to modernize their operations and gain a competitive edge. Review collected by and hosted on G2.com.

While Fulcrum has been a game-changer for us, its constant stream of new features can feel a bit overwhelming at times. That said, it’s clear the team is committed to continuous improvement, and we appreciate knowing the software is always evolving to better support manufacturers like us. Review collected by and hosted on G2.com.

What do I dislike about Fulcrum? Honestly, not much. The software is designed like a modern SaaS platform, which I appreciate. We operate several shops, each using different ERPs, and Fulcrum stands out as the best among them. I wish we could implement it across all our locations. The service provided is exceptional, and their pace of product updates and innovation is far ahead of the competition. I would strongly urge anyone to think carefully before choosing another ERP in this space. Review collected by and hosted on G2.com.

Nothing. All positive. I would have liked if they would have come out with bar coding earlier, but they have done it. They listen to their customers. Review collected by and hosted on G2.com.

Fulcrum's interface is very user friendly while allowing management to gather insights into the company that were previously unavailable through other providers. Their team is top notch and helped us integrate to near full utilization while helping us with best business practices Review collected by and hosted on G2.com.

Fulcrum can be slow at times but it has seemed like this issue has gotten better Review collected by and hosted on G2.com.