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104 Paperless Parts Reviews
Overall Review Sentiment for Paperless Parts
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Paperless Parts is great at identifying features of a part that we might overlook while quoting, and also provides a great template that decreases the total time it takes to quote a part, or package of parts. Using the estimated cycle time feature, we can now quote large parts packages in only a few hours. Paperless parts also provides a professional quote template that we get compliments on all of the time. Review collected by and hosted on G2.com.
The estimated cycle time feature is a great feature, but is a little off at times for larger more complex parts and sometimes we have an issue where outside services such as black oxide arent properly calculated based on the weight of the parts. Review collected by and hosted on G2.com.
My favorite part about Paperless Parts is that it will automatically calculate an estimated machine run-time if you have a 3D model. This has substantially reduced the amount of time I have to spend talking with our machinists and coming up with a run-time ourselves. It is not always perfect, but it gives you a very good place to start. It will also point out any concerning features that may be problematic on a CNC machine. Review collected by and hosted on G2.com.
I genuinely do not dislike anything about Paperless Parts. If I had to choose one thing I would say that I would like to see more Assembly features included in the growth package. We can't justify purchasing the professional package just for these features. Review collected by and hosted on G2.com.
First of all, everything is paperless! All the information is managed electronically, our RFQ staff is really happy about this and our customers can have their information whenever they want.
We also can share their 3D models and share with our members the information on the quoted parts and what jobs we will be processing. Review collected by and hosted on G2.com.
There are some customers and people that are not used to managing everything electronically and don't use the shopping cart to order their parts, they will review the quote and send us a PO. Review collected by and hosted on G2.com.
I enjoy the comments feature to engage with team members on the backside of production, as well as being able to send out emails to clients on geometry or process updates. Review collected by and hosted on G2.com.
I haven't found much I dislike about Paperless. Overall, there are some teething issues as we onboard this, but the Paperless team is on point and very accomodating. Review collected by and hosted on G2.com.
Adopting Paperless Parts as the quote management tool for our waterjet cutting shop was one of the best decisions we've ever made. It reduced quote turnaround times substantially and increased the quality and consistency of our quoting documents to the point where we received compliments on the digital quote documents themselves! Along the way, I've been impressed with the strength of support and the evidence that improvements are constantly being rolled out. Review collected by and hosted on G2.com.
The only consistent downsides I can think of are fairly minor interface and workflow quirks. I have complete confidence they will be improved or fixed with time. We've had some issues with processing and viewing large CAD models, but this isn't entirely unexpected. Review collected by and hosted on G2.com.
efficiency on completing quotes and communication Review collected by and hosted on G2.com.
N/A no issues currently be sides full access to a few items that show available and a few minor tweeks but you all are working on them Review collected by and hosted on G2.com.
The API's and SDK they make available for their customer base are outstanding for integrations. Couple that with their highly skilled engineers makes for a perfect combination for a successful rollout. Review collected by and hosted on G2.com.
The one capability I'd like to see added is customer access to their data through sql. It could be in the form of a tab in the customers web portal or even through the use of a linked server. Review collected by and hosted on G2.com.
It's individually constructed to fit our needs for analyzing and quoting projects. The software identifies problems and allows us to work with our customers to help resolve these. Additionally, it enables us to quote and track our quotes with speed and accuracy. Paperless customer service is quick and very helpful. The product is constantly updated to meet current and future needs and integrates with our ERP.
Since the product is web-based, it allows us to work remotely and with any computing device available, which increases the speed at which we can reach our customers.
I think they are helping to change the culture of manufacturing by automating and innovating the digital environment. It's not just about quoting the process; it's rethinking how to make the process work for both the shop and the customer. Review collected by and hosted on G2.com.
I wish it worked better with Safari.
My wish is that Paperless would morph into an ERP, but it appears that they are aligning themselves with Pro Shop, which seems to be a fine program, not entirely of Paperless design or culture but we are planing to switch our ERP to Pro Shop. Review collected by and hosted on G2.com.
Paperless Parts has a very good understanding of custom parts manufacturers because of their managements' experience of owning and operating successful custom parts manufacturing businesses. Out of all the quoting platforms available to us, they were the most attractive because we felt they knew more about what we needed on the back end and front end of the software than their competitors. They have streamlined the quoting process for job shops. Review collected by and hosted on G2.com.
Although their processes are very good overall, I hope Paperless Parts makes it possible to customize the orders of items for the 'Processes', 'Materials', and 'Finishes' on the RFQ form so our customers have a more seamless and frictionless experience. I have been asking for this update for awhile now and a couple weeks ago, after my last inquiry into this, they did upgrade the orders of the items in the above mentioned lists so that they are in alphabetical order. This is definitely an improvement, but I would think that with the software and technology available this day in age, it wouldn't be that challenging for Paperless Parts to make it so shops like us can customize the orders of the items in these lists according to how we want them to appear for our customers. This is especially important for our lists in which we have more extensive options. We would like to put our most popular or marketable options first so that most of our customers don't need to scroll through the whole list to find what they are looking for. We think a lot of Paperless Parts and their mission to help job shops like us, and I just think that if they want to be the very best they can be, they need to make this improvement. We are still hoping they will do it sometime soon and other than this, have been very happy with their services. Review collected by and hosted on G2.com.
Paperless did a great job of setting up our quoting system based on how we were already quoting parts for customers Review collected by and hosted on G2.com.
The only thing I wish the system had was a better accounting-based report for sales. Review collected by and hosted on G2.com.