# Flex Databases CTMS Reviews **Vendor:** Flex Databases **Category:** [Clinical Trial Management Systems](https://www.g2.com/categories/clinical-trial-management-systems) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Flex Databases CTMS Flex Databases is a secure, unified and compliant system specifically built for life sciences. All modules are validated and compliant with 21 CFR Part 11 and GxP requirements, and other global regulations. Our system consists of modules that cover clinical, quality and compliance, safety, as well as project and finance management, from project start-up to product production and post marketing Flex Databases CTMS offers a modular design, allowing you to tailor it to your specific trial needs. You can choose only the modules you require and have the flexibility to add or remove them as your trial progresses. For deployment options, Flex Databases CTMS caters to both cloud-based and on-premise preferences. ## Flex Databases CTMS Reviews ### 1. Intuitive, Time-Saving, and Backed by Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Flex Databases CTMS?** We find FDBs to be a very intuitive and user-friendly system. Compared to our previous solution, FDBs saves us time and makes it much easier for CRAs to handle all tracking and reporting tasks efficiently. In addition, the system offers data import tools that enable users to update certain reports simply by uploading an updated Excel file. There are also video tutorials available within the system, allowing users to train themselves on their specific activities at their own pace. We would rate FDB customer service as outstanding, and this has been one of the main reasons we chose FDB over other vendors. Furthermore, there is a helpdesk email available to address any daily issues, and any incidents are always resolved promptly. **What do you dislike about Flex Databases CTMS?** While the system does not need a dedicated administrator role, configuring certain report and tracker templates can take some time, as you need to apply the necessary updates. The setup is quite flexible overall, but it does not permit changes to templates that have already been published. However, keeping track of template updates is straightforward and uncomplicated. **What problems is Flex Databases CTMS solving and how is that benefiting you?** FDB serves as our main database for clinical operations, supporting the creation of cross-functional reports to monitor quality metrics. It offers all the essential tools needed to manage reports and track data and activities performed by CRAs. Additionally, it makes it straightforward to access KPIs and dashboards. ### 2. Efficient case management, feature-rich and customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Judy C. **Reviewed Date:** February 13, 2026 **What do you like best about Flex Databases CTMS?** I think the Flex Databases CTMS has a lot of features and is very easy to operate. The software is also highly customizable. I especially like that it can manage cases more efficiently. **What do you dislike about Flex Databases CTMS?** He takes the module as a starting point, hoping to use user-involved cases as a starting point. **What problems is Flex Databases CTMS solving and how is that benefiting you?** I use Flex Databases CTMS to consolidate case-related information and manage cases more efficiently. The software has many features, is easy to operate, and is highly customizable. ### 3. Worth to consider for small and middle size CRO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Flex Databases CTMS?** Flexibility and ability to build reports **What do you dislike about Flex Databases CTMS?** Improper performance and bugs in PMB module **What problems is Flex Databases CTMS solving and how is that benefiting you?** Manage users, write visit report, store project documents, manage budget and cost. - [View Flex Databases CTMS pricing details and edition comparison](https://www.g2.com/products/flex-databases-ctms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+15%3A27%3A51+-0500&secure%5Bsession_id%5D=b6ad25f6-5cbd-4999-8256-c09494588586&secure%5Btoken%5D=9656c89b7383b3fec9f70fad5e6623eb68b8138762f7f6b60a8186518bddb57b&format=llm_user) ## Flex Databases CTMS Features **Operational Data** - Site Management - Participant Management - Data Centralization - Contact Management **Content Management** - Bulk Upload and Indexing - Document Tracking - Version Controlling - Search Engine - File Planning and Milestones - Real-Time Authoring and Collaboration - Content Workflows **Operational Performance** - Project Management - Documentation - Reporting - Milestones Management **Regulatory Compliance** - Dashboards and Reporting - TMF Reference Models - Inspection Readiness - Role Permissions ## Top Flex Databases CTMS Alternatives - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,137 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (521 reviews) - [Viedoc](https://www.g2.com/products/viedoc/reviews) - 4.5/5.0 (224 reviews)