--- title: Flex Databases CTMS Reviews meta_title: 'Flex Databases CTMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Flex Databases CTMS works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-10-23' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research ---

Flex Databases CTMS Reviews & Product Details

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Pricing provided by Flex Databases CTMS.

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Flex Databases CTMS Reviews FAQs

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Last updated: Nov 04, 2026

What is Flex Databases CTMS, and what problem is it built to solve?

Flex Databases CTMS is used to bring clinical operations and trial-related information together so teams can manage activities and records more efficiently. Its use includes organizing case information, tracking work, and supporting reports.

What languages does Flex Databases CTMS support?

Flex Databases CTMS supports 1 language: English.

What company sizes is Flex Databases CTMS designed for?

Flex Databases CTMS is designed for teams of all sizes.

Which industries is Flex Databases CTMS built to serve?

Flex Databases CTMS is built to serve pharmaceutical, hospital and health care, and research organizations.
  • Pharmaceuticals
  • Hospital & Health Care
  • Research

Does Flex Databases CTMS offer an open API, and what does it integrate with?

Flex Databases CTMS does not offer an open API.

What support options are available, and is live/human support included?

Support options include email/help desk and phone support.

Flex Databases CTMS Reviews (3)

Reviews

Flex Databases CTMS Reviews (3)

4.5
3 reviews
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Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Intuitive, Time-Saving, and Backed by Outstanding Support"
5/5
What do you like best about Flex Databases CTMS?

We find FDBs to be a very intuitive and user-friendly system. Compared to our previous solution, FDBs saves us time and makes it much easier for CRAs to handle all tracking and reporting tasks efficiently. In addition, the system offers data import tools that enable users to update certain reports simply by uploading an updated Excel file. There are also video tutorials available within the system, allowing users to train themselves on their specific activities at their own pace.

We would rate FDB customer service as outstanding, and this has been one of the main reasons we chose FDB over other vendors.

Furthermore, there is a helpdesk email available to address any daily issues, and any incidents are always resolved promptly. Review collected by and hosted on G2.com.

What do you dislike about Flex Databases CTMS?

While the system does not need a dedicated administrator role, configuring certain report and tracker templates can take some time, as you need to apply the necessary updates. The setup is quite flexible overall, but it does not permit changes to templates that have already been published. However, keeping track of template updates is straightforward and uncomplicated. Review collected by and hosted on G2.com.

JC
Judy C.
CTA
"Efficient case management, feature-rich and customizable"
4.5/5
What do you like best about Flex Databases CTMS?

I think the Flex Databases CTMS has a lot of features and is very easy to operate. The software is also highly customizable. I especially like that it can manage cases more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Flex Databases CTMS?

He takes the module as a starting point, hoping to use user-involved cases as a starting point. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Worth to consider for small and middle size CRO"
4/5
What do you like best about Flex Databases CTMS?

Flexibility and ability to build reports Review collected by and hosted on G2.com.

What do you dislike about Flex Databases CTMS?

Improper performance and bugs in PMB module Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Flex Databases CTMS.

Unlimited number of projects

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