# Etailinsights Reviews
**Vendor:** Etailinsights  
**Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 137
## About Etailinsights
At etailinsights, our research team and proprietary web crawlers source new eCommerce Leads for you, so that you can focus on crafting the right messages and winning more Online Retail clients. Our in-house research team finds and profiles eCommerce and fulfillment decision-makers at over 500,000 online retail companies. We have built a directory of all the major eCommerce brands, and our executive profiles often include an email address, direct phone line, relevant social media profiles and more.



## Etailinsights Pros & Cons
**What users like:**

- Users value the **data accuracy** of Etailinsights, ensuring effective targeting and efficient email data management. (5 reviews)
- Users find **Etailinsights easy to use** , appreciating its intuitive design and effective functionalities for targeted searches. (5 reviews)
- Users value the **accurate data** provided by Etailinsights, enhancing their ability to target e-commerce decision-makers effectively. (4 reviews)
- Users value the **effective lead generation** capabilities of Etailinsights, tailored specifically for eCommerce needs. (4 reviews)
- Users appreciate the **extensive database of contacts** provided by Etailinsights, facilitating targeted outreach in ecommerce. (3 reviews)
- Efficiency (3 reviews)
- Users value the **variety of features** in Etailinsights, especially the custom search and mobile access capabilities. (3 reviews)
- Filtering Options (3 reviews)
- Users appreciate the **accuracy of information** provided by Etailinsights, enabling effective research in the e-commerce industry. (2 reviews)
- Daily Use (2 reviews)

**What users dislike:**

- Users experience **outdated information** in eTail Insights, which can hinder efficiency and accuracy in data verification. (5 reviews)
- Users express concern over **outdated data** , highlighting its impact on the reliability and effectiveness of the product. (4 reviews)
- Users desire more **limited contacts** and request improved information accuracy within Etailinsights for better utility. (3 reviews)
- Users criticize the **inaccuracy of data** in Etailinsights, noting issues with outdated and poorly designed information. (2 reviews)
- Users report **inaccurate data** with Etailinsights, citing outdated information that hinders their decision-making process. (2 reviews)
- Limited Coverage (2 reviews)
- AI Integration (1 reviews)
- Users find the **cluttered layout** of Etailinsights frustrating, citing outdated design and incorrect information affecting usability. (1 reviews)
- Data Accuracy (1 reviews)
- Data Inaccuracy (1 reviews)

## Etailinsights Reviews
  ### 1. I have been using it for 2 years now and is a another pipeline for my team to generate new leads.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kyle H. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Etailinsights?**

One of the best things about eTail Insights is its comprehensive database of e-commerce retailers, which allows sales teams to efficiently target and engage decision-makers in the e-commerce space. The platform’s filtering and segmentation capabilities make it easy to find high-quality leads tailored to specific sales goals. Additionally, the regular updates ensure that the data stays fresh, making it a reliable tool for prospecting. Its user-friendly interface and in-depth information on potential clients help streamline the sales process, driving productivity and results.

**What do you dislike about Etailinsights?**

One potential drawback of eTail Insights is that, like any database, some of the contact information might occasionally be outdated or incomplete, leading to time spent verifying data. Additionally, while the platform provides valuable insights, the pricing could be a consideration for smaller companies with limited budgets. Users may also find that integrating eTail Insights with other CRM tools requires some manual effort, which can slow down the workflow if automation isn’t fully in place.

**What problems is Etailinsights solving and how is that benefiting you?**

eTail Insights solves the problem of inefficient prospecting by providing a centralized, up-to-date database of e-commerce retailers and decision-makers. It eliminates the need to manually search for leads, saving time and effort, while offering detailed insights into potential clients. This benefits sales professionals by streamlining the lead generation process, allowing for more targeted outreach, and increasing the chances of connecting with the right contacts. For you, this would enhance your productivity and enable you to focus on closing deals rather than spending excessive time on research.

  ### 2. Great source for eComm Industry Data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rob G. | Vice President of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Etailinsights?**

Etailinsights has a great setup to show an extentisve amount of data on prospects in the ecommerce industry.

**What do you dislike about Etailinsights?**

There are minimal downsides to using Etailinsights.  Only ask would be to continue to expand the listing of companies to also include companies that focus on supporting the ecom industry.

**What problems is Etailinsights solving and how is that benefiting you?**

We use Etailsights to find relevant propects by searching the data base for new companies in our target market.  We also use Etailinsights to validate key contact information as well as, validate key intelligence factors important to OSM Worldwide.

  ### 3. Etailinsights gave me back so much time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** George R. | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Etailinsights?**

The most helpful thing about the software is being able to pull up accounts near you.  After scheduled calls, you can just pull up the site while in your car and see if anyone is close by that you can prospect and not have to worry about whether or not they ship online.

**What do you dislike about Etailinsights?**

If I had to say something I disliked, it would just be the data on shipment volume.  It does not seem to match up to what the customers are actually shipping.

**What problems is Etailinsights solving and how is that benefiting you?**

The biggest problem has been filtering through companies to find the Ideal Customer Profile (ICP).  Using Etailinsights, over half the battle is done since they only provide companies that are in the retail ecom space.  From there, you can get more granular and it gets rid of the time suck other list providers offer.

  ### 4. Etailinsights  is an easy guide to what companies are transacting in ecommerce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon K. | Cross-border Product Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Etailinsights?**

Etailinsights gives you a ton of company data to quickly get a snapshot of an ecommerce retailer.  The UI is easy to access and use.

**What do you dislike about Etailinsights?**

Some of the data should be considered an "indicator".  For example, there are fantasic data points about how many packages an ecommerce company ships daily, but this is an estimate and should point you in the right direction as you evaluate the company.

**What problems is Etailinsights solving and how is that benefiting you?**

Identifying ecommerce companies.  Projecting how much business the company is transacting.  Identifying key contacts at the company.  Scoping the backend technologies the ecommerce company is currently using.

  ### 5. Affordable alternative to other solutions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Etailinsights?**

Etailinsights has a strong focus on ecommerce companies and that's what my company needs.  Other alternatives tend to be more expensive because they provide more extensive data and dominate the market. With Etailinsights I'm not paying what what I don't need.

It is relatively easy to use and implement, I am also satisfied with the support I receive. My SDR and lead gen team uses this platform every day.

Data quality also seems to be reasonable, on par with industry standard

**What do you dislike about Etailinsights?**

Lists and especially static lists are a bit harder to use compared to other alternatives. Less flexibility with organizing static lists.

**What problems is Etailinsights solving and how is that benefiting you?**

Allow us to run outbound campaigns

  ### 6. LynnCo and etailinsights

**Rating:** 3.5/5.0 stars

**Reviewed by:** Justin B. | Sales Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Etailinsights?**

The best data we get and utilize from etail is their est orders per day and the shipping provider data. These are valuable data points to us.

**What do you dislike about Etailinsights?**

UI is old and clunky. Would like to see etail have an API that isn't and added cost and connects to products like Clay.io which will be very important in the future.

**What problems is Etailinsights solving and how is that benefiting you?**

The best data we get and utilize from etail is their est orders per day and the shipping provider data. These are valuable data points to us. We also just started using the List Genius tool which will be a huge time saver.

  ### 7. Great lead gen source for ecommerce sales professionals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Etailinsights?**

I like the custom search feature that allows you to produce results based on geography, tech capabilities, vendors, etc. This allows me to target specific spaces within the industry and/or a specific area on the map. The site is intuitive and easy to use. I use it almost daily in my role.

**What do you dislike about Etailinsights?**

Some of the information is outdated. I find it's most valuable when coupled with LinkedIn Sales Navigator.

**What problems is Etailinsights solving and how is that benefiting you?**

It's helping me discover ecommerce companies that are not well known brands or companies.

  ### 8. My Etailinsights Review Qualfon Admion

**Rating:** 4.5/5.0 stars

**Reviewed by:** robert s. | Sales Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Etailinsights?**

the import to our crm and easy mapping. proving that the email data is efficient

**What do you dislike about Etailinsights?**

I dont use it enough to see the bad but the team likes it.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding the right leads and it benefits us getting us more meetings that equal opportunity

  ### 9. Global Access

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah D. | Business Development Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about Etailinsights?**

I like the information on International ecommerce. What platfrom they are using which we can filter by. If they ship interntionally. Who they are using for shipping etc. I also like the contacts.

**What do you dislike about Etailinsights?**

I wish there were more contacts. And that the information is a bit more updated.

**What problems is Etailinsights solving and how is that benefiting you?**

Helping us get contacts. Helping us get information on internationnal shipping and what tech they are using and who they are shipping with to help us qualifly a lead.

  ### 10. I love the tool and team. Very friednly and impactful in helping make my d2d a lot easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H. | Sr Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Etailinsights?**

The UI and Team. The data and data partnerships are great, and if there are data gaps the team and solution is great at processing my research requests.

**What do you dislike about Etailinsights?**

I wish it was a little better at finding and tracking the accounts that more tightly align to my ICPs (upper mid market to Enterprise Grade Digital marketing programs) and would have the key contacts built out before a research request being needed.

**What problems is Etailinsights solving and how is that benefiting you?**

They do a great job on aggreating the business information on multiple brand sites and companies which saves me a lot of time in contract build out.

  ### 11. helpful tool for prospecting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zachary S. | Lead Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Etailinsights?**

the google chrome extension that allows you to see technology insights on any website

**What do you dislike about Etailinsights?**

outdated/inaccurate information, poor design/UI/UX

**What problems is Etailinsights solving and how is that benefiting you?**

discovering the e-commerce and payment technologies that prospects use

  ### 12. Etail Insights is incredibly beneficial to my role as an Account Executive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany Amber M. | Mid Market Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Etailinsights?**

Etail Insights is incredibly beneficial to my role as an Account Executive in finding the proper contact's emails and phone numbers that I am trying to target when prospecting. I am able to determine if a company is worth pursuing by having access through etail insights into the companies average daily volume in addition to being able to see how much traffic the website is getting. This makes for a more efficient process while prospecting and ensures that I am spending my time targeting the right sized companies.

**What do you dislike about Etailinsights?**

There are sometimes contacts that do not have a mobile number listed and I therefore have to use Zoom Info to get these details.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights is helping me to determine whether a company overalls fits my ideal customer profile when prospecting and therefore makes me more efficient throughout my prospecting.

  ### 13. Etailinsights helps me find new prospects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Etailinsights?**

The ability to build my own prospect list

**What do you dislike about Etailinsights?**

Would like more details on shipping platforms and technology

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights helps me find new prospects based on key profile information I select.  This allows me to quickly determine if the retailer may be a good fit for the services I have to offer

  ### 14. Etailinsights has helped me find leads that I would've never known existed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel E. | Mid-Market Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Etailinsights?**

Being able to see the estimated revenue, packages per day, and semrush score is the most useful to me. In addition, being able to filter by state, zip code, miles, and the above mentioned helps with time mangement when prospecting.

**What do you dislike about Etailinsights?**

It is sometimes incorrect, but having the data at your fingertips that easy means it would be easy for your competition.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding contacting information for key decision makers. Uncovering new businesses with high revenue. Sorting out the good vs bad leads.

  ### 15. Etailinsights is a must have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Etailinsights?**

Etailinsights provides a great database of retailers that allows our company to target based on revenue, tech stack, or location. The software is also very easy to use

**What do you dislike about Etailinsights?**

Less data on retailers outside of North America

**What problems is Etailinsights solving and how is that benefiting you?**

Providing a view on revenue, tech stack and location

  ### 16. Highly recommend Etailinsights for prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon c. | Account executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about Etailinsights?**

Company information and ease of use searching company website for additional information. The Saved search feature is nice to frequently revisit the site for updates and to continue prospecting.

**What do you dislike about Etailinsights?**

I dislike the Minimal Direct contacts or executives for each business.

**What problems is Etailinsights solving and how is that benefiting you?**

In a New sales territory it has provided a snapshot of my area and businesses to begin the sales cycle prospecting

  ### 17. Fantastic Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Etailinsights?**

The google extension they offer is fantastic and handy while I am in the process of my daily hunting on new prospects. It helps me quickly research a company and its exectuives so I know who to contact. Its really easy to use. Their list building feature is top notch as well. Plus customer support is really easy to work with.

**What do you dislike about Etailinsights?**

Its difficult to reach a company unless they have a shopping cart enabled on their site. I get that they are geared towards ecommerce brands, but some time I want to go after retailers and unless they have a shopping cart I can't use Etail for them.

**What problems is Etailinsights solving and how is that benefiting you?**

They make it easy for me to understand who to target at a company and also provides accurate contact information for that individual as well.

  ### 18. Can give you some talking points and a little insight into a company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Etailinsights?**

I enjoy the variety of search options and how you can narrow down to a city / zipcode

**What do you dislike about Etailinsights?**

incorrect data on company revenue or online shipping data.

**What problems is Etailinsights solving and how is that benefiting you?**

Etail - Allows or can give me points of contacts to target.

  ### 19. I find this to be the best way to source and qualify eCommerce leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Etailinsights?**

The Ability to filter eCommerce leads as well as the ability to search by state

**What do you dislike about Etailinsights?**

I think the information isn't always super accurate in terms of numbers

**What problems is Etailinsights solving and how is that benefiting you?**

Cannot always find relevant info for eCOmmerce brands

  ### 20. CSM Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Etailinsights?**

How easy it is to search for a single company. We can use phone numbers, emails, websites it makes it super simple to get the information that you are looking for.

**What do you dislike about Etailinsights?**

That you have a limit on how many lists/contacts you can download, making it a manual process if we exceed that number.

**What problems is Etailinsights solving and how is that benefiting you?**

We are able to see the networth of the companies, making it easier to filter our target group for potential clients

  ### 21. Etailinsights is the first tool I use when prospecting!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Etailinsights?**

What I like best about Etailinsights is the ability to see how many online orders a company sells per day and being able to see their tech stack.

**What do you dislike about Etailinsights?**

I would like there to be a larger number of businesses that Etail has data on.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights helps me qualify leads based on the their volume of shipments and allows me to easily find the POC.

  ### 22. They are very customer focused and amazingly updated information . Well blend and well accurate .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sule E. | Key Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Etailinsights?**

Variety of information and how they are updated .Mobile access is my favorite  features.

**What do you dislike about Etailinsights?**

I would like to also hunt for overseas customers and need to get their direct contact details , where i cant get .

**What problems is Etailinsights solving and how is that benefiting you?**

Getting me direct contact , giving me revenue info and  customer shipping profile .

  ### 23. I am become eTailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Etailinsights?**

The browser extension makes checking revenue, viewing leadership, and importing contacts into your CRM a breeze. I've used it since 2019 and is a must-have for prospecting. Reps have always been great to work work with and are very helpful too.

**What do you dislike about Etailinsights?**

Leadership coverage could be more detailed and online revenue could definitely be more accurate. But usually, it's a good ballpark estimation.

**What problems is Etailinsights solving and how is that benefiting you?**

It lets me know who I should be reaching out to, and which companies fit within our ICP in seconds.

  ### 24. Discovering more, doing more

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Etailinsights?**

The broad range of the plaform's information and how easy it is to access it

**What do you dislike about Etailinsights?**

At times, the UI is kinda complicated, finding lists is sometimes hard

**What problems is Etailinsights solving and how is that benefiting you?**

The problem of legitimizing external info

  ### 25. etailinsights, simply the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna P. | Freelance Contractor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Etailinsights?**

I've been getting the data I need to qualify leads through etailinsights. I enjoy the Shopping Cart Analyzer the most. With the insights it offers with just one click, I can quickly assess a retailer to see if they meet the requirements.

**What do you dislike about Etailinsights?**

This is not about disliking it, but more like if they have this feature, it would be so much better. I am referring to adding insights about wholesalers/B2Bs. I understand this is asking too much because their focus is on etailers/retailers, but it would be an awesome feature to have.

**What problems is Etailinsights solving and how is that benefiting you?**

We are targeting leads that are using UPS/FedEx with a certain shipping volume. We also want to know who the decision-makers are and where they are located. etailinsights provides us with this information so they are really beneficial to our team.

  ### 26. Lack of good contacts .

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mark H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Etailinsights?**

I get a few leads and contacts that I would not have been able to get on my own. Very few!

**What do you dislike about Etailinsights?**

I only am able to get about get contact names in about 10 % of the pompanies listed. 
Of that 10% they are not the best contacts in the transportation/logistics roles.
Of those contacts it is etremely rare to get direct phone numbers or cell numbers.

I am going to buy my own subscription of Zoom Info.
Much much better detail.

**What problems is Etailinsights solving and how is that benefiting you?**

I get a very few leads and contacts.

  ### 27. The info you can gather is better than any other service I have used so far.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Etailinsights?**

Filtering is easy/helpful so you can narrow down your search to the exact audience. Support has been outstanding. Lists and saved views make it easy to return to without spending so much time figuring out where you left off.

**What do you dislike about Etailinsights?**

Very rarely I find information that is not up to date. The ability to report that is beneficial, though.

**What problems is Etailinsights solving and how is that benefiting you?**

Not only can I find the correct leads, but the insight provided helps me go into a conversation with something valuable to talk about.

  ### 28. Quick and Seamless.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Etailinsights?**

The ability to quickly add filters to enhance my search of potential prospects.

**What do you dislike about Etailinsights?**

Outdated or incorrect informaiton provided. Mainly when it comes to estimated online or overall volumes.

**What problems is Etailinsights solving and how is that benefiting you?**

helping identify the merchants who are using the e-commerce platforms we are eligable to integrate with. This halves our prospecting time which results in more time selling.

  ### 29. Easy to navigate, love the filters.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanner J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Etailinsights?**

Being able to drill into specific industries, sizes, locations, etc, has made this tool a must. It is so easy to find who you want within each company and export that info into your CRM.

**What do you dislike about Etailinsights?**

One thing I have noticed is not as accurate or as broad when searching international companies.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding companies that fit our ideal customer profile.

  ### 30. Executive and sales assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia U. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Etailinsights?**

that I can find the information I need about companies for our sales team, such as email addresses, names, updated titles and I can keep salesforce data base up to date

**What do you dislike about Etailinsights?**

that I can't find information such as email addresses or executive names for Canada companies and there have been a few companies that can't be found indexed in the platform

**What problems is Etailinsights solving and how is that benefiting you?**

I had a list of people from previous events that I needed to update and was able to gather current information about those contacts and I had another list of companies for which our sales team needed data such as location and yearly revenue and I was able to find it pretty easily for most of the companies using etailinsights, that week I learned from our customer care agent that they also offer the feature of updating contact lists from past events in an automated way.

  ### 31. Etail as a Prospecting Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Etailinsights?**

The filter options as it relates to estimated orders per day is something that sticks out when compared to the market. It also gives someone in the logistics field the ability to filter by specific carriers and technology solutions.

**What do you dislike about Etailinsights?**

The interface as it relates to salesforce integration could be heavily improved. Although it allows you to push contacts, it does not have a smooth flow as it relates to contacts/accounts that already exist in salesforce today. The bulk push as a whole could be improved.

**What problems is Etailinsights solving and how is that benefiting you?**

Revenue size, estimated orders per day, and tech suite.

  ### 32. Consistent and Thourough Database

**Rating:** 4.5/5.0 stars

**Reviewed by:** Todd R. | Manager, Supply Chain Solutions , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Etailinsights?**

It makes it much easier for me to compile list of prospects in the E-Commerce Space.
I also like the fact that all of the contact information for prospects is neatly on one page.

**What do you dislike about Etailinsights?**

Some of the data can be old from time to time.

**What problems is Etailinsights solving and how is that benefiting you?**

Easily able to compile list of prospects and find their contact information

  ### 33. Valuable tool for targeting, qualifying, and mapping daily marketing efforts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Etailinsights?**

Provides detailed data on each company's verticale and products.

**What do you dislike about Etailinsights?**

Occasionally lists companies who are no longer in business.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailingsights quickly provides target accounts in specific areas near existing appointments.

  ### 34. Great prospecting resource!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Etailinsights?**

Easy to navigate, populates valuable information, and has lots of great features!

**What do you dislike about Etailinsights?**

Some companies are not fully populated in their database.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights helps me find relevant contacts at companies I am researching.

  ### 35. Great tool for prospecting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Etailinsights?**

Decision maker details are thorugh and correct for majority of the companies I deal with.

**What do you dislike about Etailinsights?**

Decision maker details are not available for Canadian companies.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding key decision makers at companies.

  ### 36. make the search process easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** hatem b. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Etailinsights?**

the interface and specs of the business.

**What do you dislike about Etailinsights?**

the way to find a business the searches.

**What problems is Etailinsights solving and how is that benefiting you?**

its easier for me tind leads and business to prospect

  ### 37. Ease of us, navigation and accurate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Etailinsights?**

Really good for looking at a company's tech stack and seeing their online traffic. These are all great things for me, especially in the industry I sell into

**What do you dislike about Etailinsights?**

Finding actual direct dials can be a challenge

**What problems is Etailinsights solving and how is that benefiting you?**

To see the gaps in company tech stacks and how we can help fill in any gaps they have so that they can perform better

  ### 38. Etail is user-friendly and helpful, but I wish it had more valid mobile numbers & direct lines

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Etailinsights?**

I like that I can easily go to a person's LinkedIn profile from the Etail extension, and seeing the tech the site uses is very helpful. The tech has been very accurate as well, which is great!

**What do you dislike about Etailinsights?**

Compared to the extension I used to use (before Etail), Etail has much less mobile numbers and direct lines. There are also many sites that do not list an executives at all.

**What problems is Etailinsights solving and how is that benefiting you?**

It helps me see what competitors our prospects are using, which enables me to have a better outbound approach when reaching out to them. It also helps me find all relevant prospects at a company, as long as it is updated within etail.

  ### 39. Excellent tool for research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Etailinsights?**

Ease of use and great communication from eTailInsights team whenever we have any questions about the platform. Very easy to integrate from their platform into a CRM tool.

**What do you dislike about Etailinsights?**

No issues to date with the platform. We are working on adding fields from the platform to our CRM.

**What problems is Etailinsights solving and how is that benefiting you?**

Understanding detailed data for our leads and are able to find that data easily within the platform.

  ### 40. Etailinsights is great for prospecting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Etailinsights?**

Offers robust database for ecommerce clients and b2c companies. Etailinsights has excellent search filters.

**What do you dislike about Etailinsights?**

The integration with Salesforce leaves something to be desired. It would be great if when importing accounts/contacts to SF, you are told if that account already exists in SF. Zoominfo offers this feature.

**What problems is Etailinsights solving and how is that benefiting you?**

Allows me to uncover contacts specific to the departments and seniority of my ideal customer profile.

  ### 41. Review of Etailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Etailinsights?**

Etailinsights is a best platform to get the relevant target industry people to approach.

**What do you dislike about Etailinsights?**

None, every feature of retail insights are great

**What problems is Etailinsights solving and how is that benefiting you?**

To get the relevant target industry people

  ### 42. Great for eCommerce-focused B2B Service Providers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Etailinsights?**

Large database of etailers (eCommerce reatilers) at a fair pricepoint. Very easy Salesforce and Hubspot implementation & integration. We use it approximately 6 times a year to pull large lists.

**What do you dislike about Etailinsights?**

Often outdated information, although they make it easy to report and fix. Customer support will also reimburse for bad data.

**What problems is Etailinsights solving and how is that benefiting you?**

We are looking for eCOmmerce brands that fit our ICP.

  ### 43. etailinsights is an extremely valuable tool for my daily prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Etailinsights?**

I love that I can find daily new leads through the search and how I can search more info on I need on existing leads

**What do you dislike about Etailinsights?**

I have to always return home to be able to paste a name in the search bar that I've cut from another source. But it's not that big of a hassle.

**What problems is Etailinsights solving and how is that benefiting you?**

N/A

  ### 44. Etailinsights is an indispensable research tool for my business development role!

**Rating:** 4.5/5.0 stars

**Reviewed by:** David K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Etailinsights?**

The breadth of information found on Etailinsights is second-to-none. The list of executives (when available) is excellent, but the indication of which leads eCommerce operations and which leads logistics is just superb. eGMV, commerce platform, shipping providers, direct links to the brands' websites, all contribute to the usefulness and value of Etailinsights as a sales enablement tool.

**What do you dislike about Etailinsights?**

My one quibble with Etailinsights is that sometimes the data is not current. I frequently notify personnel of discrepancies that require an update to match LinkedIn or ZoomInfo. Sometimes these corrections are YEARS out of date. (These instances are for large, well-known brands. Not smaller companies who may be just starting.)

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights helps me narrow down target accounts, then target leads, thanks to the wealth of data available. Time spent here helps my productivity, permitting a targeted approach rather than a "spray and pray" generic outreach.

  ### 45. Helps prioritize leads by identifying high-volume e-commerce shippers that fit PB solutions.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Etailinsights?**

Estimate the shipment per day, provide contact information, and consolidate the company's website.

**What do you dislike about Etailinsights?**

I wish more contacts listed had mobile numbers to call on

**What problems is Etailinsights solving and how is that benefiting you?**

Finding websites with high volume in shipments that are based in my sales area

  ### 46. Senior Account Executive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Etailinsights?**

It's great to have the frequent notifications of recent visitors to our website. I am able to move quickly from the notification to the prospect, dig in to the data and contact the prospect.

**What do you dislike about Etailinsights?**

Etailinsights doesn't yet cover all the companies I need, but the data they provide on the majority is accurate and insightful.

**What problems is Etailinsights solving and how is that benefiting you?**

I know quickly what a prospect is looking for, information about the company and contact details. Within minutes I am able to reach out. This has helped me build lists quickly and reach propsects efficiently.

  ### 47. Etail has been an avergae platform to use

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Etailinsights?**

the quality of the leads have been great

**What do you dislike about Etailinsights?**

The mapping, Intergation with Slaesloft, customer service has not been helpful not a big fan

**What problems is Etailinsights solving and how is that benefiting you?**

increaseing quality leads and very specialized leads... the platforms allow you to get very granualr

**Official Response from Rachael Love:**

> Thank you for taking the time to share your experience with etailinsights! We love that you are finding value in the quality of leads we offer. We are consistently adding more eCommerce stores and data points to our prospecting solution. 

While we do not have an integration with Salesloft, our Customer Success Team is more than happy to help troubleshoot any mappings issues you may be encountering with our Salesforce or Hubspot integrations. User feedback (like yours) has always played an essential role in making etailinsights better. 

Please reach out if you any additional product suggestions or feedback by contacting support@etailinsights.com.

  ### 48. Great for tech sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Etailinsights?**

Gives great "insights" and mostly accurate insights into accounts that I prospect into.

**What do you dislike about Etailinsights?**

Sometimes the app doesn't work properly and I have to restart it.

**What problems is Etailinsights solving and how is that benefiting you?**

Gives insight into what tool/software an account is using and the size of the business (in revenue).

  ### 49. Client Success Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sean B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Etailinsights?**

Shows shipping characteristics, shipping provider, packages aday.

**What do you dislike about Etailinsights?**

The technology to import to salesforce is lacking, needs a better connection to see who has already been downloaded by others at company

**What problems is Etailinsights solving and how is that benefiting you?**

narrowing down prospects by different characteristics

  ### 50. I love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel H. | Director, Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Etailinsights?**

I can see if my prospects are shipping internationally (the service I sell) as well as the ecommerce platform they are utilizing and current shipping providers.  These are the most time consuming parts of prospecting for me and I can easily find all information on eTail.

**What do you dislike about Etailinsights?**

The only issue that I have with eTailinsights is that I often end up with multiple tabs open and you can only search for companies on select screens.  The only service that I think could be added would be to get more mobile phone numbers rather than just HQ phone numbers.

**What problems is Etailinsights solving and how is that benefiting you?**

This is the only service that I have found to determine whether or not a brand ships internationally.  I can get all of the information needed without needing to dig into the website.


## Etailinsights Discussions
  - [What is Etailinsights used for?](https://www.g2.com/discussions/what-is-etailinsights-used-for) - 1 comment

- [View Etailinsights pricing details and edition comparison](https://www.g2.com/products/etailinsights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A10%3A54+-0500&secure%5Bsession_id%5D=92fee6d9-308e-4f9e-8b47-f101fde4f33b&secure%5Btoken%5D=cd924d4cde119ea772f34db42d034a4543693c6f6844852926fefad328b119ae&format=llm_user)

## Etailinsights Features
**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Generation**
- Lead Builder
- CRM Integration
- Data Import & Export Tools

**Lead Intelligence**
- Lead Validation
- Lead Enrichment
- Lead Quality
- Browser Extension

**Lead Monitoring**
- Features
- Performance
- Identification

**Data Management**
- Data Types
- Consolidation
- Cleansing
- Validation
- Correction

**Agentic AI - Lead Mining**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Data Capture**
- Websites
- Social Media
- Data

**Analytics**
- KPIs

**Agentic AI - Lead Intelligence**
- Cross-system Integration

**Analytics**
- Export/Import
- Reporting

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Customization**
- Forms
- Templates
- Integration

**Agentic AI - Retail Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Reporting

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