EPAY HCM

By Vensure Employer Solutions

4.7/5(160)
4.7 out of 5 stars

How would you rate your experience with EPAY HCM?

EPAY HCM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EPAY HCM, finding it simple to navigate and learn quickly. (2 mentions)
Users appreciate the ease of use of EPAY HCM, finding it intuitive and straightforward for all employees. (2 mentions)
Users find EPAY HCM's ease of understanding beneficial, enabling quick navigation and seamless time tracking for all employees. (1 mentions)
Users appreciate the navigation ease of EPAY HCM, allowing quick access to essential features and information. (1 mentions)
Users appreciate the easy time tracking features of EPAY HCM, making clocking in and accessing information seamless. (1 mentions)
Users often face limited admin controls, which restricts their ability to access full details when needed. (1 mentions)
Users experience occasional software glitches that can cause freezing, though some issues have been addressed. (1 mentions)

Top Pros or Advantages of EPAY HCM

Top Cons or Disadvantages of EPAY HCM

EPAY HCM Reviews (160)

View 2 Video Reviews
Reviews

EPAY HCM Reviews (160)

View 2 Video Reviews
4.7
160 reviews
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Lapting W.
LW
Lapting W.
District manager
Mid-Market (51-1000 emp.)
"They understood my question and able to resolve quickly"
4.5/5
What do you like best about EPAY HCM?

Customer service. Available to resolve/ assist need Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

The system of payroll is a bit not user friendly Review collected by and hosted on G2.com.

Pamela W.
PW
Pamela W.
Supervisor
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Pamtwj"
5/5
What do you like best about EPAY HCM?

The system is setup to flow through easily. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

I really don't dislike anything, the speed up time on the next page could be faster Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"I have always had a wonderful experience dealing with tech support from Epay."
5/5
What do you like best about EPAY HCM?

The team at Epay are helpful when trying to troubleshoot a problem. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

I dislike the new update when entering in pto hours. The icon to click is too close to the time sheet approval icon. Review collected by and hosted on G2.com.

Alejandro "Alex" S.
AS
Alejandro "Alex" S.
Financial Services Representative
Mid-Market (51-1000 emp.)
"EPAY HCM Review"
5/5
MU
Megan U.
Account Manager
Small-Business (50 or fewer emp.)
"Epay Experience"
4/5
What do you like best about EPAY HCM?

Epay system is efficient and effective in managing our timesheets. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Communication is always worthy of improvement. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"From Housekeeper to District Manager"
4/5
What do you like best about EPAY HCM?

The Customer Service is Top Notch whether I am standing at the Walter Time Clock fixing an issue for an employee or working from my laptop/phone fixing payroll issues. I like that customer service is always available and extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

the older time clocks that were being refurbished and reused presented a problem for me in the last year. I had to order new ones numerous times in some buildings. However, since they are being replaced with the newer facial recognition time clocks, even my WiFi Troubled buildings seem to be doing better. Review collected by and hosted on G2.com.

JF
Joseph F.
Director
Small-Business (50 or fewer emp.)
"Problems with epay payroll"
5/5
What do you like best about EPAY HCM?

When I called and explained what the problem was, they knew right away how to fix it; there was no back and forth with other staff to get the problem rectified Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Everything is going well; I love the system. Review collected by and hosted on G2.com.

JL
jenny l.
recruiter
Small-Business (50 or fewer emp.)
"Excellent experience"
5/5
What do you like best about EPAY HCM?

I received a quick and satisfactory response, I feel satisfied and grateful to receive a quick solution to my issue Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

actually everything was very good there was nothing I didn't like, I got professional and friendly attention Review collected by and hosted on G2.com.

LM
Luis M.
Director EVS
Mid-Market (51-1000 emp.)
"Great Assistance"
5/5
What do you like best about EPAY HCM?

The information provided was far beyond. Provided additional information gathering additional contacts within my company to resolve issues. Would not know about competitors. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Not for the issues and concerns I had. Everything I needed to resolve my issues was handled very courteously and a great explanation for the next steps to take. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Customer Service Is Top Notch"
5/5
What do you like best about EPAY HCM?

The Customer Service is top-notch and makes the business what it is. the easy of searching for employees. all of them that I can. i do not have anything to compare to. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

The amount of time it takes to get the programing team to get issues fixed. Yes, some of the onboarding forms do not load as required by state law. THe programming team needs to get the forms loaded. Review collected by and hosted on G2.com.

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EPAY HCM
4.7/5(160)