---
title: eCommerce 21 Reviews
meta_title: 'eCommerce 21 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how eCommerce 21 works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-04-02'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# eCommerce 21 Reviews
**Vendor:** Channel Software  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About eCommerce 21
Channel Software Corporation™ is a software and services company addressing today’s diverse b2b ecommerce requirements of the channel sales industry. Through powerful software and professional service teams, we help drive the ERP integrated ecommerce success for industries that include: wholesale, manufacturers, manufacturer rep, distribution, field ordering, and IOT.




## eCommerce 21 Reviews
  ### 1. eCommerce21 for mid-size clothes D2C Sell

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kapil V. | Software Engineer - 2, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2022

**What do you like best about eCommerce 21?**

The eCommerce21 comes at a very reasonable price which enabled my customer's brand online eCommerce21 also Integrated different tools such as email marketing, SEO and their training and support are also very good.

**What do you dislike about eCommerce 21?**

We found 2 issues in the platform - 
 1. The platform does not have an Android mobile platform.
2. The platform does not have 24x7 call support.
3. The eCommerce21 does not have a free trail and monthly/yearly plan.

**What problems is eCommerce 21 solving and how is that benefiting you?**

We have listed our products (Clothes) on eCommerce21 and generating sells from their by different mediums SEC, Email marketing, Social media martketing etc. The platform has a very good data privacy and operational ease.



- [View eCommerce 21 pricing details and edition comparison](https://www.g2.com/products/ecommerce-21/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+03%3A42%3A24+-0500&secure%5Bsession_id%5D=5369fc9e-8f1b-458f-b588-5db37b60a995&secure%5Btoken%5D=bb061e9a81421e21661c1edfe45fde2ba7f37f149b18b68a2e9029e25a97e96b&format=llm_user)

## eCommerce 21 Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

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