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Ebbot

By Hello Ebbot

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Ebbot Reviews & Product Details

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Ebbot Reviews (4)

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Ebbot Reviews (4)

5.0
4 reviews

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EE
Administrator Customer Service
Mid-Market (51-1000 emp.)
"Very good chatbot and superb team!"
What do you like best about Ebbot?

Very convenient to use and be an administrator for. Fun to build scenarios and train the bot based on the conversations and questions asked by customers.

A lot helpful for our customers to find what they are looking for on the website.

Support at Hello Ebbot is amazing and always there for a quick reply!

The team implementing the chatbot was very helpful, and professional and had a good understanding of the situation in our industry and company. Review collected by and hosted on G2.com.

What do you dislike about Ebbot?

The program is only available in english, would prefer swedish. An app for smartphone would be great! Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Small-Business (50 or fewer emp.)
"Fantastic chatbot provider, very satisfied."
What do you like best about Ebbot?

Ebbot is an easy to use chatbot, I find it very user friendly for administration, easy to train and well designed, and both the agent chatting experience and chatbot interaction with customers are great. More than that, they have an excellent, loving support team that are highly talented and always able to help me out. Review collected by and hosted on G2.com.

What do you dislike about Ebbot?

I find their statistics tool a bit challenging to navigate, but once you get the hang of it, there are a lot of parameters that you can subscribe to. While it is not top scoring, it is a good tool. Review collected by and hosted on G2.com.

JH
support technician
Small-Business (50 or fewer emp.)
"Professional"
What do you like best about Ebbot?

Ebbot can help the customers and create tickets directly to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Ebbot?

It would be great if it was a standalone app for windows/mac because today you have the chatt in one of your tabs in your browser so you can easily miss a chatt. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Customer friendly tool and good customer service"
What do you like best about Ebbot?

Customer service 24/7

Easy tool to use

Good support from ebbot Review collected by and hosted on G2.com.

What do you dislike about Ebbot?

Nothing so far, all is fine & we are so happy Review collected by and hosted on G2.com.

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