--- title: Ebbot Reviews meta\_title: 'Ebbot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Ebbot works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 4 scale: '5' date\_modified: '2025-10-30' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Ebbot Reviews & Product Details Hello Ebbot is an AI powered chat platform. We build automated customer journeys with our chatbot as well as providing a well liked Livechat tool for support agents. We work with some of the largest E commerce companies in Sweden, as well as energy companies, real estate and many organisations in the public sector. Value proposition: Hello Ebbot helps companies talk to their customers no matter what time of the day it is. - Don't let your customers wait for support. Instant replies, 24/7 - Convert more website visitors by saying the right thing at the right time - No more repetitive tasks for your support agents! - Seamless collaboration between bot and humans. * * * Seller [Hello Ebbot](https://www.g2.com/sellers/hello-ebbot) Discussions [Ebbot Community](https://www.g2.com/products/ebbot/discuss) Languages Supported Arabic, Bengali, Danish, German, English, French, Hindi, Croatian, Dutch, Norwegian, Romanian, Spanish, Swedish, Turkish, Chinese (Simplified) Overview by Oliver Wirström Show More ## Top-Rated Alternatives [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/ebbot/competitors/alternatives) EE Emelie E. Administrator Customer Service Mid-Market (51-1000 emp.) 6/7/2022 "Very good chatbot and superb team!" 5/5 What do you like best about Ebbot? Very convenient to use and be an administrator for. Fun to build scenarios and train the bot based on the conversations and questions asked by customers. A lot helpful for our customers to find what they are looking for on the website. Support at Hello Ebbot is amazing and always there for a quick reply! The team implementing the chatbot was very helpful, and professional and had a good understanding of the situation in our industry and company. Review collected by and hosted on G2.com. What do you dislike about Ebbot? The program is only available in english, would prefer swedish. An app for smartphone would be great! Review collected by and hosted on G2.com. Recommendations to others considering Ebbot: Hear them out and why not ask for reference customers in the same industry as your company. We did and received a lot of useful advice and had great pep talks along the way! Review collected by and hosted on G2.com. What problems is Ebbot solving and how is that benefiting you? Helps our customers to find what they are looking for on our website. =saves time and frustration for us and our customers A more warm and welcoming FAQ for our customers. = less phone calls and e-mails to take care of at customer service. Chat= possibility to interact with customers in a another way and share documents and pictures with the customer in real time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 6/2/2022 "Fantastic chatbot provider, very satisfied." 5/5 What do you like best about Ebbot? Ebbot is an easy to use chatbot, I find it very user friendly for administration, easy to train and well designed, and both the agent chatting experience and chatbot interaction with customers are great. More than that, they have an excellent, loving support team that are highly talented and always able to help me out. Review collected by and hosted on G2.com. What do you dislike about Ebbot? I find their statistics tool a bit challenging to navigate, but once you get the hang of it, there are a lot of parameters that you can subscribe to. While it is not top scoring, it is a good tool. Review collected by and hosted on G2.com. Recommendations to others considering Ebbot: Hear them out, their sales team is very professional, sincere and knows their product very well. Review collected by and hosted on G2.com. What problems is Ebbot solving and how is that benefiting you? They are assisting our customers with self-service and make it easy for us to train it further. It also has smart solutions for when the chatbot can no longer be of service. We have seen a clear optimization and even reduction of specific types of queries that we've trained the bot especially thoroughly with, and feel a great reward in having them as our bot provider. Also thanks to its ability to answer identifying questions of our customers, we are able to more swiftly assist people that contact us for help. Review collected by and hosted on G2.com. Show More 4/2/2024 Current UserValidated ReviewerSource: Organic JH Joel H. support technician Small-Business (50 or fewer emp.) 6/2/2022 "Professional" 5/5 What do you like best about Ebbot? Ebbot can help the customers and create tickets directly to our CRM. Review collected by and hosted on G2.com. What do you dislike about Ebbot? It would be great if it was a standalone app for windows/mac because today you have the chatt in one of your tabs in your browser so you can easily miss a chatt. Review collected by and hosted on G2.com. Recommendations to others considering Ebbot: Have your specifications ready if you would like to integrate it with your CRM via API. Review collected by and hosted on G2.com. What problems is Ebbot solving and how is that benefiting you? Ebbot is answering many FAQ questions and can also register tickets from customers around the clock. So we don't need people working 24/7. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 6/13/2022 "Customer friendly tool and good customer service" 5/5 What do you like best about Ebbot? Customer service 24/7 Easy tool to use Good support from ebbot Review collected by and hosted on G2.com. What do you dislike about Ebbot? Nothing so far, all is fine & we are so happy Review collected by and hosted on G2.com. Recommendations to others considering Ebbot: If you want to offer your customer fast answers and 24/7 support, Ebbot is what you should use! Review collected by and hosted on G2.com. What problems is Ebbot solving and how is that benefiting you? Don`t know, so far all is good Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Ebbot for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Tidio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio Logo") Tidio 4.6 (1,959) Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). 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Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ebbot ](https://www.g2.com/products/ebbot/discussions/new) GU Guest User What is Ebbot used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ebbot-used-for) [ View all Discussions ](https://www.g2.com/products/ebbot/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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