--- title: DocSend Reviews meta_title: 'DocSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 589 reviews by the users' company size, role or industry to find out how DocSend works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 589 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # DocSend Reviews **Vendor:** Dropbox **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.6/5.0 **Total Reviews:** 589 ## About DocSend Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information. ## DocSend Pros & Cons **What users like:** - Users appreciate the **ease of use** of DocSend, enjoying seamless document sharing and tracking for enhanced engagement. (42 reviews) - Users appreciate the **visibility and tracking** DocSend provides, enhancing their document sharing and decision-making processes. (35 reviews) - Users value the **real-time analytics and professional sharing options** of DocSend, enhancing content sharing and collaboration. (28 reviews) - Users value the **top-notch security** of DocSend, ensuring safe document sharing with detailed engagement insights. (28 reviews) - Users value the **easy sharing** of DocSend, gaining insights and control over document engagement in a professional manner. (23 reviews) - Sharing Ease (22 reviews) - Users appreciate the **real-time tracking features** of DocSend, enabling them to monitor document engagement effectively. (22 reviews) - Secure Sharing (20 reviews) - Analytics (18 reviews) - Efficiency (18 reviews) **What users dislike:** - Users highlight the **high pricing** of DocSend, making it less accessible for those managing multiple clients. (11 reviews) - Users face challenges with **limited app functionality** , including slow loading, integration issues, and mobile optimization concerns. (8 reviews) - Users express frustration with **lacking features** on DocSend, especially regarding analytics and mobile optimization for smaller teams. (6 reviews) - Users note the need for more **flexible customization** in DocSend to better suit dynamic marketing and collaboration processes. (6 reviews) - Users express **pricing concerns** regarding DocSend, noting frequent changes and high costs for multiple user seats. (6 reviews) - App Limitations (5 reviews) - Users find DocSend's **limited features** frustrating, particularly for its high cost relative to the capabilities offered. (5 reviews) - Limited Free Services (5 reviews) - Limited Functionality (5 reviews) - System Limitations (5 reviews) ## DocSend Reviews ### 1. DocSend provides valuable marketing insights and makes for a better experience for your prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2023 **What do you like best about DocSend?** DocSend integrates easily with content you may already have on Dropbox that you use in your marketing and business development engagements - and it has APIs to systems like Salesforce and most major email marketing platforms. Customer Support - especially for configuration and onboarding - are top notch, and ensure your team has access to the features they need. Ongoing usage becomes second nature, with the ability to leverage dashboards to see which prospects are interested in engaging with you and what content they have engaged with. This makes for a better prospect experience, in that outreach is tailored and relevant to the content they have viewed from the documents or spaces you have made available to them. It helps our sales and marketing teams have more meaningful discussions with our prospects and clients, which makes for far more positive discussions for all involved. We're better engaging prospects on topics of interest, instead of throwing ideas and services against the wall. **What do you dislike about DocSend?** DocSend has few limitations. Dropbox is very responsive to feedback on any issues or ideas (such as how to incorporate mailmerge email links with platforms that aren't in its default list of email platforms that it connects to). Any limitations are generally addressed quickly - and collaboratively to help for future use. **What problems is DocSend solving and how is that benefiting you?** DocSend is helping us get the right marketing collateral to the right prospects, to better inform them about our offerings, let us in turn understand which pieces of those offerings are of most interest, and help us solve prospect problems and close deals. ### 2. I’ve been using DocSend to share virtual data rooms with prospective investors **Rating:** 4.5/5.0 stars **Reviewed by:** Rodrigo F. | Finance director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** I love the file visit tracking features that allow me to understand what information is been viewed and by whom and what files investors are missing on. **What do you dislike about DocSend?** It would be great to have a feature that allows me to inform everyone with access to the my data room that a file or folders has been updated **What problems is DocSend solving and how is that benefiting you?** Traceable File sharing ### 3. DocSend is as intuitive as a car crash **Rating:** 0.0/5.0 stars **Reviewed by:** Michael R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about DocSend?** Support response was quick. That's about it. **What do you dislike about DocSend?** Pricing is ridiculous - the only viable option is the advanced one. The feature description is not truthful. If you add folders and files, they aren't visible to anyone else who has a sharing link. You will have to add these manually to the "space" or recreate a sharing link. A pig to view files. People that were involved in the process generally resorted to downloading files as that make things a bit more bearable. **What problems is DocSend solving and how is that benefiting you?** Used it for M&A activity. ### 4. Gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** A pretty quick and easy way to store commonly used documentation and create digital rooms for prospects. Overall it's a good tool if you need something to do this. **What do you dislike about DocSend?** A bit clunky experience building digital rooms for prospects compared to other tools that do the same. **What problems is DocSend solving and how is that benefiting you?** Digitial room for prospects and customers. ### 5. Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Roy B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** I love how I can track who's seen my presentation, control access after sending, and gain insights on what slids are most relevant to people. **What do you dislike about DocSend?** Genuinely no complaints about the product. **What problems is DocSend solving and how is that benefiting you?** It helps me track who's shown interest in my product and what caught their eye within our offering. ### 6. It works as one expects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** allow to simplify sharing a dataroom quickly **What do you dislike about DocSend?** it is a bit slow at times. It is not as intuitive in terms of how to search for already uploaded files **What problems is DocSend solving and how is that benefiting you?** send documentation to clients and keep it updated remotely ### 7. Good to use, a bit confusing for first timers, but does the job well. **Rating:** 3.5/5.0 stars **Reviewed by:** Girish K. | Partner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about DocSend?** Easy to use, makes better use case when agreements have to be signed **What do you dislike about DocSend?** First timers need trial and error. documentation needed **What problems is DocSend solving and how is that benefiting you?** NA ### 8. Good product. A bit overpriced. **Rating:** 4.5/5.0 stars **Reviewed by:** Liat L. | Co-founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about DocSend?** DocSend is really helpful. The product and UX are very intuitive. It is a bit pricey for me though. **What do you dislike about DocSend?** The price is the one thing that stands out for me. **What problems is DocSend solving and how is that benefiting you?** It helps me track communication and manage doc versions. ### 9. Qima DocSent Review **Rating:** 5.0/5.0 stars **Reviewed by:** Omar Z. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** User experience, flexibility for file sharing **What do you dislike about DocSend?** Maneuvering through pages to get to files **What problems is DocSend solving and how is that benefiting you?** File sharing for individuals and businesses with tracking of utilization ### 10. Straightforward and gets the job done, even at the simplest of plans **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DocSend?** Easy to use, options provided for customization **What do you dislike about DocSend?** It would be nice to get the watermark in basic plan **What problems is DocSend solving and how is that benefiting you?** File share analytics ### 11. DocSend: Empowering Front End Developers with Powerful Document Tracking and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** John Louis M. | ITO Svc Delivery Cons II (Storage, Backup, and Database Administrator Level II), Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about DocSend?** I frequently work with other front-end developers on projects that require exchanging and presenting materials including design mockups, business proposals, and technical documentation. With its document tracking and statistics, DocSend has become a critical tool in my workflow, greatly improving how I interact with and exchange documents in a work environment. **What do you dislike about DocSend?** As a front-end developer, I've come across a few issues with DocSend despite the fact that it provides a wealth of practical tools for document management and collaboration. First off, smaller teams or freelancers may not be able to afford premium subscriptions, which would prevent them from using some of the more sophisticated functions. Second, while usually intuitive, the user interface occasionally feels cluttered, making it somewhat difficult to locate particular settings or features fast. **What problems is DocSend solving and how is that benefiting you?** For front-end developers, DocSend efficiently addresses the issue of document management and communication. It simplifies the distribution and monitoring of design mockups, technical documentation, and project proposals and provides immediate feedback on the responses from users. ### 12. Docsend for a pre-seed round **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about DocSend?** - Easy to use - Standard tool to raise venture capital - Ability to track who views files **What do you dislike about DocSend?** - File descriptions are not attached to files but to the view in the Spaces, therefore you need to edit the file description for every Space even though it is the same file. **What problems is DocSend solving and how is that benefiting you?** We are raising venture capital and using DocSend as our virtual Data Room. This allows us to share a professional introduction to our business model, financial projections, team and other documents. ### 13. Docsend Review **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos J. | Sales Assistant Manager , Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about DocSend?** Its a great for folder and files Sharing tool that user adapt easily to its functionality making then have easy time while dealing with the content. The interface is cool and i enjoy the overall experience. **What do you dislike about DocSend?** I really like everything concerning this tool. Its installation process is simple and customer representative team 8s amazing. **What problems is DocSend solving and how is that benefiting you?** I like how it has streamlined Most of ours documents handling process. Its simple to retrieve documents at anytime ### 14. Confusing UI and No File Export (lock-in) **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about DocSend?** It did the job - I could share links and get signatures. Signing contracts was predictable and relatively easy. The share link worked well and reliably. Pricing was okay too. **What do you dislike about DocSend?** They keep you locked up - there is NO EXPORT for your documents. This is presumably to ensure that it's hard for you to cancel your subscription. That's just bad business practice - they should be retaining me based on value, not on locking up my documents. Plus, this is a business continuity requirement. If I rely on DocSend for all contract retention and there's an issue with the service, I'm out of luck. Yes, I can download each document as it's signed, but that's another step and workflow that should not be required. Then later, I can't be sure that I've downloaded every doc so I need to got 1:1 through DocSend to get the docs. Horrible! The workflow / UX was not intuitive. Upload gives you multiple options which assume different use cases. The workflow should start with the use case - e.g. sign a contract, share a doc, etc. **What problems is DocSend solving and how is that benefiting you?** Signing documents electronically - saves time and effort and speeds up the contracting process. That's the only reason I use DocSend today. E-signatures are standard in my industry (tech) ### 15. Very good SaaS for those who are in the fundraising process **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael P. | Head of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about DocSend?** We used DocSend even before it was acquired by Dropbox and it is an excellent tool for our fundraising. It is very easy to share pitch deck and now we are also using it to share folders (dataroom) and this has made it much easier. **What do you dislike about DocSend?** The interface and usability leaves something to be desired, the link control part (Generate links) is very confusing and I always recommend double checking if it has the correct settings and the correct people. **What problems is DocSend solving and how is that benefiting you?** Facilitating the distribution of Pitch Deck (Fundraising startup) and Dataroom. In addition to having granular control of who can access or not. In the end, the analytics are very good, we can find out which stakeholder is accessing each file the most, with time and time statistics on each page, for example. ### 16. I refuse to do business with companies that treat their customers poorly- updating **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about DocSend?** It used to be good. does the job of sending my deck to investors in a link, but other product do that as well. Panda doc for example **What do you dislike about DocSend?** Their service is bad. They accidently charged me 10x of my annual renewal fee because of system error and I reach out to clarify the mistake and ask for a refund, they said according to their company policy they can't. What kind of policy don't own their own mistakes and let the customer paying for it. The least you can do is fix the mistake and refund my money. - since it took me more than 2 months now, I gave up. Avoid Docsend if you can. **What problems is DocSend solving and how is that benefiting you?** sending deck via docsend rather than directly. ### 17. Best for data rooms so far. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about DocSend?** The ease of updating versions of documents **What do you dislike about DocSend?** Design capabilities, we've received feedback that the data rooms look ugly. **What problems is DocSend solving and how is that benefiting you?** Quickly replicating Data rooms and keeping them updated, quickly. ### 18. Docsend is a great tool. It's easy to use and provides the insights that I need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about DocSend?** Ability to see who looked at a doc. Easiness of creating a link. Dedicated links per company for better tracking. Dashboard and weekly digest. Ability to load many types of docs. **What do you dislike about DocSend?** All good so far. No disadvantages I encountered. There was a bug when I uploaded a google doc and the links were not clickable - it was fixed by uploading a pdf. **What problems is DocSend solving and how is that benefiting you?** While fundraising, I need to know who views my docs and when (mainly to see how engaged they are) I also need to have tracking on the doc to see that it's not spread too wide. It's also good that I can always invalidate a doc and block a link. ### 19. Docsend data breach **Rating:** 0.0/5.0 stars **Reviewed by:** Graham S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about DocSend?** Docsend seems easy to learn and use. I researched other services and decided docsend was the best fit for my fundraising efforts. **What do you dislike about DocSend?** I signed up and sent a test email with links to just 2 colleagues on my team. 4 unknown others across the country opened my links before my colleagues even saw the email. My colleagues are Mac users, the unknowns were Windows users. I filed two tickets plus screenshots and left 2 voice messsges after holding customer service for a long time. The lack of responsiveness to a data breach is stunning. It has been 48 hours as of this moment. **What problems is DocSend solving and how is that benefiting you?** Needed to send out attachments securely and track if they opened and read. ### 20. Easy access to documents online! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about DocSend?** I can upload documents that can be viewed by people I sent with link. Easy to navigate. **What do you dislike about DocSend?** Sometimes, it takes too long to load especially when uploading. **What problems is DocSend solving and how is that benefiting you?** It allows us to share resume just via link - without the need to upload the file itself. Saves time and memory. Gives easy access to clients. ### 21. Awesome platform Documentation and DocManagment **Rating:** 5.0/5.0 stars **Reviewed by:** Arbind K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about DocSend?** DocSend is the amazing tool which provides super cool features like 1. Various templates for Adminstartive teams like NDA, Fundraising Templates, Board Meetings tempalates etc 2. Secure Sharing and easy to create shareable link 3. Document Analytics 4. Local file uploads 5. Best Document Search within Application 6. Sharing Controle and many more **What do you dislike about DocSend?** Docsend is cool tool but costing is bit higher. They should offer cost effective plan for limited use. **What problems is DocSend solving and how is that benefiting you?** ESignature, Pitchdeck Share ### 22. A Big Mistake Turned Us to DocSend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about DocSend?** One of our investor documents was sent via email by a contact. It was a mistake. We wanted to track where it went. Couldn't. A mentor told us about DocSend. We never send documents any other way. The new e-signature feature is a great feature. We use DocuSign now. Rather have everything in one place. Simple to format for signers plus tools for time, access, etc. Not everyone is used to e-signature and it can be exasperating for them to complete. Now our customers find it much easier to read and take action. **What do you dislike about DocSend?** The least thing I like is it's a bit chunky for mobile and features don't all align. **Recommendations to others considering DocSend:** If you're looking for one convenient document storage you can send, see activity and get signatures if needed, DocSend is great. **What problems is DocSend solving and how is that benefiting you?** Having a tool that makes it easier for our customers and employees to review and sign documents. Having documents sent and/o signed all in one location. ### 23. Easy, fun document sharing with DocSend **Rating:** 4.5/5.0 stars **Reviewed by:** Estelle L. | Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about DocSend?** DocSend provides a secure platform for file sharing and includes many helpful tools for the user. With the ability to create links with different parameters, I'm able to easily share files in different settings. The security measures in place are also great - like making documents invisible over time, or creating custom Spaces and organising them neatly into folders/components with simple drag and drop commands, which saves me so much time! What's more, many document revisions are stored per Space, which is even more convenient when you need it. **What do you dislike about DocSend?** I do not like the fact that previous DocSend connections are still available. This can lead to clutter and make it difficult to quickly navigate or find links between older documents. I feel that the search function could be improved to allow visitors to access what they want more easily and to gain a better understanding of their time spent on the site, such as the most frequently visited pages and whether certain links have been clicked on. **What problems is DocSend solving and how is that benefiting you?** With DocSend, I can see where I'm sending my confidential documents and who's really interested in them. This helps me identify the most genuine interest, so I know how to focus my efforts for maximum benefit. ### 24. Documents made easy to access! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about DocSend?** We can share documents online and can apply updates to it real time - like sharing signatures. **What do you dislike about DocSend?** Sometimes take long to upload the documents **What problems is DocSend solving and how is that benefiting you?** It's more convenient to share signatures whenever and wherever you are, anytime and any day and depending on urgency. ### 25. Terrible product **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about DocSend?** Title, because you know what it is supposed to do. **What do you dislike about DocSend?** Doesn't make sense and a sending service. **What problems is DocSend solving and how is that benefiting you?** The information about the creator of the document is placed foremost, even though you want it to be generic from the organization. so many stupid things in the way of simply preparing a sales piece and letting potential customers download. ### 26. Not just a file sharing website. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about DocSend?** DocSend allows me to easily present and send documents, such as Word documents, Excel spreadsheets, PDFs, and even PowerPoint presentations! It's the perfect tool for business collaboration. In my eyes there is simply no better alternative. **What do you dislike about DocSend?** Truly can't say anything bad about DocSend feature-wise. It's perfect. Pricing could be adjusted a little bit, however I consider it to still be fair. It's worth paying a little more for a better service. **What problems is DocSend solving and how is that benefiting you?** DocSend allows me to easily share customized (branded) links with my files to others, whereas before I had to use iCloud, and Google Drive, which look very unprofessional to the receiver. ### 27. Not the best interface but fulfills all of our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen C. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about DocSend?** All needed features, the pitch deck analyzer, the universal usage. **What do you dislike about DocSend?** Uploading content to a space is not the most intuitive. Content management has room for improvement. **What problems is DocSend solving and how is that benefiting you?** Sending documents to potential investors. Easy to gauge interest and control access. ### 28. Helping to understand how / where your pitchdeck performs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about DocSend?** 2 main advantages 1. Easy transmitting of files via a link (you dont have to add the files directly into the email). This makes it easier for the receiver). With the online-view the receiver can look at the content without downloading (especially helpful when you open the file on a phone) and download it later 2. Full visibility about which page had been looked at and how long. This is even comparable between different recipients which means you will be able to understand where the focus is and what could be removed or what needs to be optimized. **What do you dislike about DocSend?** To be honest I didnt had any notable topics which I didnt liked. The only thing which could be improved is the UI at certain stages (e.g it should be easier to navigate between some of the menues). **What problems is DocSend solving and how is that benefiting you?** It makes the communication with the receiver much easier. In my case I was sending out my pitchdeck and I was able to optimize this via the given data points (which slide was looked at, how long etc.) ### 29. Simple platform - great for version control, private sharing, and analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Landin K. | Head of marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about DocSend?** We use docsend for our investor deck. It's helpful because we can make it password proteced, upload versions as things evolve, and see analytics on views. **What do you dislike about DocSend?** I love the paltform. Honestly nothing I would change. **What problems is DocSend solving and how is that benefiting you?** Information privacy, analytics of viewership, version control. ### 30. Do not worry about what is your audience paying attention anymore! **Rating:** 5.0/5.0 stars **Reviewed by:** Harry C. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about DocSend?** Easiness to consolidate a unique pitch and know which parts are getting the most attention. **What do you dislike about DocSend?** If you create document versions, it is hard to consolidate them back to a unique point of contact. **What problems is DocSend solving and how is that benefiting you?** Getting consolidated feedback from a great number of investors. ### 31. Docsend gives great insights on how the documents are being viewed **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about DocSend?** The amount of time spent per page is a very useful feature. It is of great help while sharing pitch decks as you get to see who viewed your deck, the amount of time they spent on it and you can also prevent people from downloading documents. All of this helped us get actionable insights and we could make improvements to the documents. The presentation feature is also great, it helps in securely presenting a document over a call without actually sharing your screen. The concept of folders and spaces helps in organizing the content in a better way. **What do you dislike about DocSend?** The e-signature feature could have had more options. Currently, it only supports signing by typing your name, but ideally, something like uploading or drawing a signature would be great. Similar to the options which are supported by DocuSign. **Recommendations to others considering DocSend:** It's a great product especially if you are trying to raise funds. It gives you the visibility of who is viewing your product like never before. Glad that we came across DocSend, and we didn't have to share pdfs on email anymore. It is also very helpful while sending legal documents like term sheets to investors. **What problems is DocSend solving and how is that benefiting you?** Docsend is helping us in sharing pitch decks and sharing documents for signatures to various stakeholders. ### 32. I have been using DocSend for my Data Room and digital signatures, a really great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Thor S. | Founder and CEO of Expluria, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about DocSend?** It is simple to use and has great features. The look is professional and has loads of useful features. **What do you dislike about DocSend?** Nothing that I can see at the moment that I dislike. **Recommendations to others considering DocSend:** Totally worth the money **What problems is DocSend solving and how is that benefiting you?** Sending URL to potential investors view the Data Room. The main problem that it solves it is easy to upload new documents and track who are viewing them at each time. ### 33. Easy to send docs and view user activity, stay organized **Rating:** 5.0/5.0 stars **Reviewed by:** Malinda C. | Cofounder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about DocSend?** Very easy and fast to share docs, set permissions, and get stats on who's viewing your docs and how much time they're spending on them. These features are particularly powerful for our sales process. **What do you dislike about DocSend?** So far so good; maybe it would be good if I could block my own URL from the tracking stats. I often pull docs up in DocSend on calls because it's a very clean look, but I don't want the time that I spend clicking links and viewing docs to be tracked in the dashboard. **Recommendations to others considering DocSend:** This can simplify sales, fundraising for founders, managing contracts, etc **What problems is DocSend solving and how is that benefiting you?** This is most powerful for us as we send out our sales deck to potential customers - makes it easy to run our sales funnel and track stats on who's most interested in our products ### 34. Great service, good value **Rating:** 4.5/5.0 stars **Reviewed by:** Ronen B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about DocSend?** Since we’re based in Israel, Covid made it more challenging to travel and meet investors face to face. DFN made it possible for us to raise our pre-seed from global investors without ever leaving Israel, and it made the iterations on the deck much more effective because we had real data about which slides needed more work. Our Micromobility Navigation SDK is a global product and the global exposure really helped us reach investors who also introduced us to new customers. **What do you dislike about DocSend?** Once you erase a version, you're losing all the insights on it. Would be better to have a deposit of everyone reviewing the deck/document and better version management. **Recommendations to others considering DocSend:** great way to get traffic and evaluate its quality **What problems is DocSend solving and how is that benefiting you?** Spreading the word about us. Knowing what was interesting for the potential investor/customer See what are the key points for the next meeting. ### 35. Professionals Signing in platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Environmental Data Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2022 **What do you like best about DocSend?** Professionals handling same projects do it wi ease as you are done with your part the next upload and work continues regardless where they are. **What do you dislike about DocSend?** It has improved our management and code of coordination we can't regret at all. **What problems is DocSend solving and how is that benefiting you?** Consolidating all files of all professionals involved in project for easy sign in and work continuity whenever they are. ### 36. Clean, Simple, Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan E. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2021 **What do you like best about DocSend?** I like that I can spin out a new doc with signature and fields in seconds. **What do you dislike about DocSend?** The available fillable fields aren't as robust as I would like. **What problems is DocSend solving and how is that benefiting you?** I have used Docsend to easily get signatures across all levels of business. I keep contracts in a single place, and I love the analytics that I can see when we focus on fundraising. ### 37. Gold Standard of deck sending. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about DocSend?** Ease of use, sharability, tracking, and insights. **What do you dislike about DocSend?** The document signing feature could be easier. **What problems is DocSend solving and how is that benefiting you?** Easily sending decks back and forth, which is pretty constant for startup founders. ### 38. File sharing i.e G2 **Rating:** 4.5/5.0 stars **Reviewed by:** Swetank S. | Lead Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about DocSend?** File sharing is very easy. As it depends on internet speed so if internet connection is good then sharing huge file will be easy too. File sharing is very secure. **What do you dislike about DocSend?** Pricing is bit high compared to other products in the market. Sometime it fails at the last moment and you need to keep eye on while sharing file with other people. **Recommendations to others considering DocSend:** If your work is managing files easily and more secure dont think twice. **What problems is DocSend solving and how is that benefiting you?** Sharing file online is very easy now, plus the security they provide and managing this software is very easy. Earlier i was using hub and after using this product i feel too much time is saved. ### 39. Docsend for important business docs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about DocSend?** It makes it easy to send docs, find important information, and add docs when necessary. **What do you dislike about DocSend?** Sometimes its hard to find certain docs inside complex folder structures. **What problems is DocSend solving and how is that benefiting you?** It creates a centralizes source of truth that I can reference throughout a sales cycle. ### 40. Simple robust tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ash V. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about DocSend?** Easily organize all files into groups for specific audiences without worrying about all other files being accessed by the wrong individuals **What do you dislike about DocSend?** A little tricky to navigate how to add additional users to your team **What problems is DocSend solving and how is that benefiting you?** Security of data, ease of data sharing ### 41. Invaluable tool for startups - especially when fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about DocSend?** It is really helpful to know when recipients are looking at the material you sent them, how long they are spending and what they are focusing on. The fundraising process involves a lot of optimisation as you go along, so by knowing what parts of your deck etc are being looked at the most, and what parts are being ignored allows you to constantly improve your material. **What do you dislike about DocSend?** It is a pain having to open Docsend to create new links, and there is not an easier way. Docsend doesn't really easily integrate with a lot of tools - so its a bit time consuming. I use pipedrive as CRM and there is no integration. Would be really convenient if there was a integration with Pitch.com - automatically upload documents and control access. **What problems is DocSend solving and how is that benefiting you?** Getting data points on the fundraising process. It helps you evaluate your material and constantly improve, whereas otherwise your having to seek the opinions of lots of people or make guesses. It also allows you to control your documents centrally so that you can update documents as you go along without having to resend / reissue links and also revoke access at any point. ### 42. DocSend delivers above and beyond the expectations (and I have high expectations!) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about DocSend?** Organize and manage documents to share and sign **What do you dislike about DocSend?** haven't found it yet; not sure what else to mention here **What problems is DocSend solving and how is that benefiting you?** Control of sensitive shared documents and simplification of online multi-parties signature process ### 43. Docsend to CaptivateIQ **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about DocSend?** Upsides were that we use docsend a lot on our end of sales to our customers so it was natural to use for commissions as well **What do you dislike about DocSend?** Not as detailed as Capitvate. A lot of missing info on what we were needing to know about payouts **What problems is DocSend solving and how is that benefiting you?** Docsend was able to give me insights into my commission payouts ### 44. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Will P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about DocSend?** I love DocSend! It's so easy to send documents to anyone. I pick the content I want to send, copy the link, and then send it to the prospect via email. They can share this link with anyone without having to request access to it. **What do you dislike about DocSend?** Can't think of much, it's a very easy to use software. The only thing I could critique is the background logo size of spaces or resource rooms. It's far too small and the logo barely shows up on any space you create. **What problems is DocSend solving and how is that benefiting you?** I'm solving the problem of sharing content without using a bunch of links or having to add individual attachments to my emails. This saves me time and also ensures my email delivers. ### 45. Perfect tool to share ever changing documents to investors, partners, team **Rating:** 5.0/5.0 stars **Reviewed by:** Emilian P. | Board Observer + Strategic Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about DocSend?** Perfect tool to share ever changing documents to investors, partners, team **What do you dislike about DocSend?** I don't dislike anything, perfect product **Recommendations to others considering DocSend:** nothing **What problems is DocSend solving and how is that benefiting you?** Perfect tool to share ever changing documents to investors, partners, team ### 46. This product is simple and powerful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about DocSend?** The design is trendy compared to other products. It uses color or font very well and uses serif typefaces very well. The function is simple and can be seen intuitively. All unnecessary information can be hidden and used intuitively well. The loading speed is breakneck compared to other products. Statistical information is very accurate, and it is very innovative to be linked in real-time. Folder management is easy and well-implemented with other clouds. Another great advantage is that it can be viewed by inserting images. **What do you dislike about DocSend?** Some files such as Excel and Word are not recognized. You can simply download it. It can be linked to other products, but sometimes DocSend can't. They are overpriced. Even though there are not so many functions in itself, the price is honestly high. It is impossible to upload a file that is not to be used as a format, format the uploaded file, and change it back to a regular file. This is very inconvenient. Modal windows are created when creating links, and modal windows are created when watermarks or other functions are selected. The two modal windows are very uncomfortable. The first screen is straightforward, but many features are hidden. So there is the inconvenience of having to look everywhere to find the function you want. **Recommendations to others considering DocSend:** DocSend has straightforward yet powerful capabilities. The file reading speed is very fast, and the statistics are compelling. The behavior of document readers can be seen in real-time, and this is invaluable to your sales strategy. It is considered one of the innovative products in the non-face-to-face era. **What problems is DocSend solving and how is that benefiting you?** It was helpful when we wanted to share our company's IR data or security documents in a non-face-to-face manner. In particular, I liked the emphasis function in the presentation function and the fact that I could forcefully show the page I was presenting. There have also been occasions when forms have to be shared, reviewed, and signed, which is also useful. I wanted to insert a video into the PPT file and share it. I should make the website simple, but I just needed to make it into a presentation and share it so that I could share it very conveniently. It was good to know which page the other person was interested in during sales. I was able to prepare more questions and lead a successful contract. ### 47. Easy to use, easy to impress **Rating:** 5.0/5.0 stars **Reviewed by:** William P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about DocSend?** I love the UI and the ease of use. It's truly so easy to learn, and the prospects love how clean and organized it looks as well. I would say that I also like the email notification if someone clicks on the documents you send them. **What do you dislike about DocSend?** Honestly, not much; this tool is perfect for sharing content to anyone and everyone. **Recommendations to others considering DocSend:** There's not an easier tool to use, with the value to back it. **What problems is DocSend solving and how is that benefiting you?** I'm solving educating potential clients or prospects with material on our software. ### 48. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Neel N. | VP of Finance and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2021 **What do you like best about DocSend?** Simple and easy to use. The user interface is straightforward, and it is simple to navigate and get what you need to be done, done. **What do you dislike about DocSend?** I do not dislike anything glaring on the platform. There is one component where I have a business account but the platform shows me that I have a personal account. It is a little confusing as to why that is happening, though. The way files are organized could also be a little better because the folders and sub-folders' appearance isn't great. I don't see this platform as an Enterprise Content Management system. I think the limit of it at this stage is just for e-signatures. **Recommendations to others considering DocSend:** This is really just an e-signature platform. Do not make the mistake of using it for Enterprise Content Management (ECM). You are better off going with another provider for that. **What problems is DocSend solving and how is that benefiting you?** I am able to easily send documents that need to be signed and mark the locations that need signing or filling out. ### 49. Good addition: E-signature feature **Rating:** 4.0/5.0 stars **Reviewed by:** Georgios D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2021 **What do you like best about DocSend?** Having the option of sharing documents and updating them afterwards. How integrated the e-sign is into the main offering. Generally, I have used them for the past few years and they work great. Interoperability is Docsend's strongest point. They are super reliable, always responsive to feedback. **What do you dislike about DocSend?** That there are limited number of fields for e-sig, limited number of documents allowed. Their e-sign is a great starting point though for this new offering. I'd like to think that they will expand the number of total documents allowed to many more than the existing limit. Also, I do believe that the price paid for docsend is a bit higher than other competing solutions. I see the value of easier use, but still believe they should introduce a startup offering. Typically, such firms offer a free tier for accelerator-sponsored startups for at least a year, so I highly recommend it for Docsend. Recently I started trying to use Docsend for their e-sign. However, it is a bit challenging to say whether I will stick to the product as much. The restrictions I mentioned above is the reason behind my hesitations. **Recommendations to others considering DocSend:** Highly recommended for professionals interfacing externally **What problems is DocSend solving and how is that benefiting you?** Sharing documents with all types of external parties. Every time I need to send a document to an investor, potential client or any other 3rd party, Docsend is a no brainer. I love how easy it is to perform any of the above. Recently I started trying to use Docsend for their e-sign. However, it is a bit challenging to say whether I will stick to the product as much. ### 50. DocSend: Share sensitive documents and files inside and outside of your company network **Rating:** 3.5/5.0 stars **Reviewed by:** Dave B. | Senior Manager of Documentation, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about DocSend?** DocSend has a clean UI that makes it easy to find the items you're looking for, as well as the status of your shared with contacts and coworkers. No more guessing if you sent someone a file. **What do you dislike about DocSend?** Email notifications are good, but could improve a bit. **What problems is DocSend solving and how is that benefiting you?** File sharing and document distribution without needing to email constantly or share links in multiple apps. ## DocSend Discussions - [How does Spaces work, and what's the benefit for me?](https://www.g2.com/discussions/spaces-content-deal-rooms) - 2 upvotes - [What analytics does DocSend offer on content shared via your platform?](https://www.g2.com/discussions/tracking-your-content) - 2 upvotes - [How do you build DocSend into external workflows like AirTable or Salesforce?](https://www.g2.com/discussions/51250-how-do-you-build-docsend-into-external-workflows-like-airtable-or-salesforce) - 1 upvote - [what is the best way to find other metrics in the system.](https://www.g2.com/discussions/34826-what-is-the-best-way-to-find-other-metrics-in-the-system) - 1 upvote - [Is it possible to update a link that was created by others?](https://www.g2.com/discussions/34822-is-it-possible-to-update-a-link-that-was-created-by-others) - 1 upvote - [View DocSend pricing details and edition comparison](https://www.g2.com/products/dropbox-docsend/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A43%3A53+-0500&secure%5Bsession_id%5D=538fcb33-15c2-4e75-9a4a-8cfb80098941&secure%5Btoken%5D=37735751d66bc8b24b36e45cd4f22831ad315f963cc079c64be19de8123ae362&format=llm_user) ## DocSend Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) ## DocSend Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search **Document Creation** - Customizability: Variables and Fields - Rich Media - Custom Branding **Platform Additional Functionality** - Watermarks **Platform Basics** - Screen Capture - Video Capture - Image Editor **Content** - Versioning - E-Signature - File Request **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Collaboration** - File Sharing **Workflow** - Collaborative Creation **Content Management** - Content Import - Content Creation - Advanced Search - Content Storage **Platform Basics** - Document Permissions - Mobile - Document Security **Platform Content** - Scrolling Capture - Screen Record **Collaboration** - Analytics **Organization** - Search - Permissions - Organization **Administration** - User and Role Management - Policies and Controls - Security **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Platform Content** - File Sharing **Platform Additional Functionality** - File Sharing - Platform Search **Customization** - Customizable Thumbnails - Annotations **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - API / Integrations **Platform Data** - Reporting **Analytics** - Engagement Insights - Viewer Insights **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform Performance** - Bulk Upload - Full Text Search **Generative AI** - AI Text Generation **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights ## Top DocSend Alternatives - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,432 reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) - 4.6/5.0 (1,252 reviews) - [Qwilr](https://www.g2.com/products/qwilr/reviews) - 4.6/5.0 (897 reviews)