# Diligent Reviews
**Vendor:** Diligent  
**Category:** [Anti-Money Laundering Software](https://www.g2.com/categories/anti-money-laundering)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Diligent
Diligent is an AI-powered platform designed to automate and enhance fraud detection and Anti-Money Laundering compliance processes for financial institutions, particularly fintechs and banks. By leveraging advanced technologies such as artificial intelligence and machine learning, Diligent streamlines customer due diligence tasks, including risk investigations, document reviews, and false positive remediation. This automation reduces manual workloads, improves risk detection accuracy, and allows compliance teams to focus on strategic initiatives. Key Features and Functionality: - Enterprise Customer Due Diligence : Automates the collection and assessment of data and documents required for client onboarding and ongoing monitoring, ensuring compliance across various client segments. - ID&V Monitor: Provides instant generation of identification and verification requirements for any client type and their connected parties, supported by a configurable rule engine adaptable to multiple jurisdictions. - Beneficial Owner Unwrapper: Automatically constructs ownership trees to identify intermediate and ultimate beneficial owners, applying jurisdiction-specific rules to determine ownership structures. - Risk Assessment Engine: Conducts automated risk assessments with override capabilities, facilitating workflows for checks, advice, and risk-based approvals. - Configuration Studio: Allows for zero-code configuration of policy changes, enabling rapid adaptation to regulatory updates without additional development effort. Primary Value and Problem Solved: Diligent addresses the challenges of manual, error-prone compliance processes by automating routine CDD tasks, thereby reducing operational costs and enhancing efficiency. It ensures consistent policy execution across client segments and jurisdictions, facilitates rapid adaptation to regulatory changes, and maintains comprehensive audit trails. By integrating seamlessly with existing systems, Diligent empowers financial institutions to strengthen their risk management frameworks and maintain compliance with evolving regulatory standards.




## Diligent Reviews
  ### 1. Diligent is much more then a software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle S. | Conselheira de Administração, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Diligent?**

Diligent is much more that a software. It is the core of a community and should make use of it. Should be the protagonist of new programs and should lead the responsability to train the agents of governance and prepare them to the future of corporate governance.

**What do you dislike about Diligent?**

There should be accessible products for country under development or to the third sectors. We should have basic funcions open to all small sized companies and NOG

**What problems is Diligent solving and how is that benefiting you?**

Lack of efficiency on boards. 
The software helps reducing time of preparation for the meetings, helps educating the board members, helps improving the dynamics of the meetings.

  ### 2. Innovative suite of products

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Diligent?**

We use the Highbond platform to perform Sarbanes-Oxley 404 documentation and testing, compliance risk assessments, and audit documentation & analytics.  By having these areas on one platform, we have greater visibility into our Company's risk profile and enable us to mitigate risks more holistically.

**What do you dislike about Diligent?**

Like any software platform, the time and effort required to tailor the Diligent software to meet the organization's needs are significant.  However, the ability to customize the software supersedes the time requirement.

**What problems is Diligent solving and how is that benefiting you?**

Using the Diligent platform has allowed us to identify pain points, redundancies and inefficiencies within various business processes.  Using the platform, we have consolidated or eliminated 25% of redundant controls in our organization.  This has enabled us to focus more time on higher-risk areas within our organization.



- [View Diligent pricing details and edition comparison](https://www.g2.com/products/diligent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A16%3A50+-0500&secure%5Bsession_id%5D=29603728-5944-4db7-af46-001bdbe16412&secure%5Btoken%5D=ad18c0f969b18801a99f06675caeaa2df4a3ef8afe83a1f1c1292346648f9f1e&format=llm_user)

## Diligent Features
**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- E-filing
- Workflows and Alerts

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation
- QA

**Reporting**
- Compliance Reports
- Suspicious Activity
- Real-Time Dashboards

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

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