Socure Reviews & Product Details

Socure’s patented machine learning platform powers an elevated standard for seamless CIP/KYC compliance, fraud detection, ID document verification, and bank account ownership validation through a purpose-built, end-to-end solutions suite that results in robust, industry-leading accuracy to unlock identity trust for digital interactions and engagement at onboarding and throughout the customer journey.

Seller

Socure

Product Description

The Socure ID+ platform is the new standard for digital identity verification, providing real-time, predictive analytics for the most accurate and comprehensive identity verification and fraud prediction—all through one API.

Overview by

Rita Matuzic

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

25 months

View More Pricing Information

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Socure Media

Socure Demo - Predictive Identity Document Verification Solution | Socure

Predictive DocV exists as part of a full end-to-end suite of fraud and identity solutions. Socure accurately verifies digital identity and predicts fraud throughout the digital customer lifecycle to reduce fraud losses without compromising customer experience. Built with a superior capture experi...

Socure Demo - User experience & behind the scenes

Capture App provides an intuitive guided user experience, correcting for blur, glare, and low light situations, with accessibility features to verbalize guidance for visually impaired users. Enhanced facial biometrics with NIST PAD Level 2 certification for liveness detection stops spoofing attac...

Socure Demo - Boost Auto-Acceptance & Unlock Customer Growth

Predictive DocV sets the industry standard for speed and accuracy with response times under 2 seconds without compromising on integrity. Predictive DocV reduces bias by training its system on accurate robust data.

Socure Demo - No code customizable branding and workflows

Integrate as fast as two days. Easy-to-tailor, configurable dashboard supports no-code customization of logos, specific use cases, risk tolerances, and several customizable attributes for both mobile and web SDKs.

Socure Demo - Industry Leading Population Coverage

Increase your customer approval rates for all segments of your customer population. Socure’s KYC solution helps you optimize the acquisition of hard-to-identify segments, including Gen-Z, millennials, credit-invisible, thin-file, new-to-country and achieve up to 98% frictionless auto-approvals fo...

Socure Demo - 1,900+ Top Companies Entrust Their Customers to Socure

Instantly verify and onboard more new customers with the leading platform for identity verification and trust. Schedule a call now.

Socure Reviews (103)

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Dharmik V.

Associate Engineer

Mid-Market (51-1000 emp.)

11/15/2025

"Effortless AI Identity Verification with Outstanding Support"

5/5

What do you like best about Socure?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individual as this software is super easy to integrate and its implementation is also easy to a primary users and if anyone has any doubt in understanding about anything then its customer support helps us like a pro and they are super knowledgeable persons which helps us to resolve our problems with high accuracy, also its increased approva rate helps business increase auto approval rates for growth and its seamless customer experience with superior coverage of all gen-z to new country customers and its advanced technologies gives a 360 view of continuous inventions which we use 5-6 times a day in our daily basis by users. Review collected by and hosted on G2.com.

What do you dislike about Socure?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover changes if we change a single account turnover. Review collected by and hosted on G2.com.

Tony M.

COO

Small-Business (50 or fewer emp.)

6/4/2024

"Advanced KYC with Socure"

4/5

What do you like best about Socure?

Continued improvment in functionality and feature set. Review collected by and hosted on G2.com.

What do you dislike about Socure?

There has been a lot of turn over in the account representative position for our account. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/4/2024

"The team made it easy to implement"

5/5

What do you like best about Socure?

It's good, effective software adn the team was attentive and knowledgable to make the onboarding quick and simple. Review collected by and hosted on G2.com.

What do you dislike about Socure?

Really don't have any complaints - good experience so far Review collected by and hosted on G2.com.

Wallace C.

Mid-Market (51-1000 emp.)

10/24/2023

"Predictive data with a suite of products that is evolving over time to meet our needs."

4.5/5

What do you like best about Socure?

The scores are predictive and the product suite is evolving in the right direction. We appreciate the speed of innovation and expect that the new products will help us fight new threats. Integration and customer support have been seamless. Review collected by and hosted on G2.com.

What do you dislike about Socure?

Attributes are built into reason codes which can make analysis difficult. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos

Mid-Market (51-1000 emp.)

12/14/2023

"Director of Federal Compliance"

5/5

What do you like best about Socure?

I think the product itself is incredibly intuitive, and far ahead its competition as relates to the service providers that other gaming entities have historically used to carry out the KYC function. Review collected by and hosted on G2.com.

What do you dislike about Socure?

We've run into a couple of hiccups along the way w/respect to some of the features (esp. DocV), so I'd love to ensure that product continues to receive attention and enhancements. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/5/2023

"Simple and easy, but pricey"

4.5/5

What do you like best about Socure?

Socure has an easy to user platform that allowed me and my designer to design DocV very easily. It's "out of the box" software made it easy to align on designs with stakeholders Review collected by and hosted on G2.com.

What do you dislike about Socure?

Socure's pricing can be somewhat expensive and makes us think twice about using it for additional identify checks for login (outside of the core use, which is KYC) Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/21/2023

"Socure"

3/5

What do you like best about Socure?

Socure is proactive and focused on problem solving Review collected by and hosted on G2.com.

What do you dislike about Socure?

Sometimes, deadlines and the rush to get things done can interfere with BAU work of clients. Review collected by and hosted on G2.com.

Nick A.

Mid-Market (51-1000 emp.)

8/10/2023

"great in depth experience"

5/5

What do you like best about Socure?

The ability for us to feel confident in the review done by Socure Doc V step up when we are opening accounts. Review collected by and hosted on G2.com.

What do you dislike about Socure?

I dont have a dislike. So this question is not applicable Review collected by and hosted on G2.com.

Crystal H.

Customer Success

Small-Business (50 or fewer emp.)

8/16/2022

"Hasn't let me down yet!"

4.5/5

What do you like best about Socure?

Berbix is easy to use and very intuitive. It has yet to make a mistake in matching a customer's ID to their selfie photo. I can easily zoom in on pictures that are uploaded to confirm their identity. Review collected by and hosted on G2.com.

What do you dislike about Socure?

At times I need to manually approve a customer's identity when the photo is taken from too far away or if it's slightly blurry. If the photo can be enlarged in these cases it would be clearer if it's a proper ID or not. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/9/2023

"Helpful support team, moderately useful product"

3/5

What do you like best about Socure?

The team at berbix has been really nice to work with. They're responsive to queries and bugs that we raise. Review collected by and hosted on G2.com.

What do you dislike about Socure?

We haven't been able to set up much meaningful automation with the berbix integration so far. Would love more proactive support and more clear signals of fraud Review collected by and hosted on G2.com.