
Dactic is excellent for getting the "why" behind user preferences. We used it to validate design choices (like list vs. table views) and the qualitative summaries were very helpful. It allowed us to gather written and audio feedback at scale without scheduling synchronous interviews. The speed of gathering these insights was the biggest highlight for our team. Review collected by and hosted on G2.com.
It is important to understand what this tool is not. It is not a traditional User Testing tool (like Maze or UserTesting.com); you won't get heatmaps, click-tracking, or screen recordings of users trying to navigate your prototype. It is strictly for conversational feedback. Also, while the AI facilitator is a great feature, I felt it could have probed deeper in some instances. There were moments where I expected more follow-up questions ("deep dives") on specific answers, but the AI moved on to the next topic a bit too quickly. Review collected by and hosted on G2.com.
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