[
CyberAr... Reviews
](https://www.g2.com/products/cyberark-workforce-identity/reviews)

[
CyberAr... Reviews
](https://www.g2.com/products/cyberark-workforce-identity/reviews)

# CyberArk Workforce Identity Features

##### 
## Authentication Options (6)

Authentication User experience

Process of providing credentials and logging into multiple systems is easy and intuitive for users

Supports Required Authentication systems

Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.

Multi-Factor Authentication

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.

Supports Required Authentication Methods/Protocols

Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case

Federation/SAML support (idp)

Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.

Federation/SAML support (sp)

Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.

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##### 
## Access Control Types (5)

Endpoint access

Provides ability to control access to PC's, Mobile devices, and other endpoint devices.

Local Access

Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.

Remote Access

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Partner Access

Controls access to users that are not company employees that are either within the companies local area network or outside the network

Supports BYOD users

Enables users to use their own device to access company applications.

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##### 
## Administration (20)

Ease of installation on server

Installation process is easy and flexible.

Password Policy Enforcement

Options for resetting and enforcing password policies

Administration Console

Provides Administration tools/console that are easy to use and learn for routine maintenance tasks

Ease of connecting applications

Easily provisions new systems, platforms or applications using configuration and not customization.

Self Service Password Administration

Users can set, change passwords without interaction from IT staff

Reporting

Standard and customized report creation to ensure appropriate access rights have been assigned

Mobile App

Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights

Ease of set up for target systems

Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured

APIs

Provides appropriate application interfaces to enable custom integrations for unique business requirements

Smart/Automated Provisioning

Automates account/access rights creation, changes and removals for on-premise and cloud apps

Policy Management

Enables administrators to create access policies and applies policy controls throughout request and provisioning processes

On-premise identity repositories supported

Variety and Quality of integrations (ie Active Directory, LDAP)

Ease of Connecting Applications

Easily provisions new systems, platforms or applications using configuration and not customization.

Encryption

Encrypts all data transfers using end-to-end encryption.

Audit Trails

Provides audit trails to monitor useage to reduce fraud.

Regulatory Compliance

Complies with regulations for strong customer authentication such as KYC, PSD2, and others.

Bi-Directional Identity Synchronization

Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application.

Policy Management

Enables administrators to create access policies and applies policy controls throughout request and provisioning processes.

Cloud Directory

Provides or integrates with a cloud based directory option that contains all user names and attributes.

Application Integrations

Integrates with common applications such as service desk tools.

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##### 
## Platform (7)

Multiple Operating system support

Supports Endpoint access control to multiple operating systems

Multi-Domain Support

Allows user authentication to be honored by all the hosts in two or more domains

Cross Browser support

Support access to browser based applications across required browser types

Fail over protection

Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate

Reporting

Contains pre-built and custom reporting tools to required to manage business

Auditing

Provides mechanism for auditing authentication for trouble shooting purposes.

Third Party Web Services support

Can call and pass credentials to third party web services.

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##### 
## User on/off Boarding (6)

Self Service Access requests

Users can request access to an application and be automatically provisioned if they meet policy requirements

Smart/Automated Provisioning

Automates account/access rights creation, changes and removals for on-premise and cloud apps

Role Management

Establish roles that create a set of authentication rights for each user in the role

Policy Management

Enables administrators to create access policies and applies policy controls throughout request and provisioning processes

Access Termination

Terminate access to multiple applications based on dates

Approval Workflows

Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow

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##### 
## User Maintenance (3)

Self Service Password Reset

Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.

Bulk Changes

Change users and permissions in bulk

Bi-directional Identity Synchronization

Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application

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##### 
## Governance (2)

Identifies and Alerts for Threats

Alerts administrators when inappropriate access occurs

Compliance Audits

Proactively audits access rights against policies

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##### 
## Authentication type (8)

SMS-Based

Sends a one-time passcode (OTP) via SMS.

Voice-Based Telephony

Provides a one-time passcode (OTP) via voice-call.

Email-Based

Sends a one-time passcode (OTP) via email.

Hardware Token-Based

Supports hardware tokens, which are often USB-sized, fob-like devices that store codes.

Software Token

Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.

Biometric Factor

Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor.

Mobile-Push

Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.

Risk-Based Authentication

Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user.

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##### 
## Security (4)

Security Automation

Allows administrative control over automated security tasks.

Application Security

Protects application access and data. Prompts additional authentication for suspicious users.

Workload Protection

Protects computing resources across a network. Prompts additional authentication for suspicious users.

Data Protection

Protects informatin stored on premises and in the cloud. Prompts additional authentication for suspicious users.

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##### 
## Identity Management (3)

Adaptive Access Control

Provides a risk-based approcach to determining trust within the network.

Identity Scoring

Calculates risk based on user behavior, permissions, and requests.

User Monitoring

Monitors users attempting unauthorized access to databases, applicaitons, and othe network components.

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##### 
## Access Control (4)

Role Management

Establish roles that create a set of authentication rights for each user in the role

Access Termination

Terminate access to multiple applications based on dates

Remote Access

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Partner Access

Controls access to users that are not company employees that are either within the companies local area network or outside the network

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##### 
## Functionality (19)

SSO

Provides a single access point for users to access multiple cloud products without multiple logins.

Multi-Factor Authentication

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.

Supports Required Authentication systems

Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.

Self-registration and self-service

Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management.

Authentication

Verifies user identity with authentication, which may include multiple multi-factor authentication methods.

Scalability

Scales to support growing a customer base.

Consent and preference management

Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA.

Social login

Offers users the option to sign in with social media accounts.

Customer data linking

Integrates with directories or other data stores that house customer data to create a complete view of a customer.

FIDO2-compliant

Offers FIDO2-enabled authentication method

Works with hardware security keys

Works with hardware security keys

Multiple authentication methods

Offer users multiple ways to authenticate including, but not limited to: mobile push on trusted devices, FIDO-enabled devices, physical security keys, keycards, smart watches, biometrics, QR codes, desktop app + pin, and others.

Offline or no-phone solution

Offers solutions when users are offline or do not have access to a mobile phone.

User provisioning

Simplifies or automates user provisioning, deprovisioning, and other user role changes.

Password manager

Offers password management tools to end users.

Single Sign-on

Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.

Enforces policies

Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.

Authentication

Authenticates users prior to granting access to company systems.

Multi-factor authentication

Offers multi-factor authentication methods to verify a user's identity.

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##### 
## Integration (4)

Uses Open Standards

Connections use open standards such as SAML or RADIS.

Mobile SDK

Offers developers a mobile software development kit to seamlessly add biometric authentication into their applications.

Workforce Authentication

Integrates with identity and access management (IAM) solutions to manage workforce authentication.

Customer Authentication

Integrates with customer identity and access management (ICAM) solutions to manage customer authentication.

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##### 
## Analysis (4)

Continuous Analysis

Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Behavioral Analysis

Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators.

Data Context

Provide insights into why trends are occurring and what issues could be related.

Activity Logging

Monitors, records, and logs both real-time and post-event activity.

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##### 
## Detection (3)

Anomaly Detection

Constantly monitors activity related to user behavior and compares activity to benchmarked patterns.

Incident Alerts

Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.

Activity Monitoring

Monitors the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.

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##### 
## Type (1)

Cloud-solution

Provides an IAM solution for cloud-based systems.

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##### 
## Reporting (4)

Tracking

Tracks user activities across protected systems.

Reporting

Provides reporting functionality.

Access & Permission Change Reporting

Log and report all modifications to user roles and access rights.

Compliance & Audit Trail Export

Provide standardized reports for regulatory compliance and audits.

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##### 
## Implementation (3)

Easy Setup

Offers an easy to understand user interface to make setup smooth.

Mobile SDK

Offers a mobile software development kit (SDK) for iOS, Blackberry, and Android.

Web SDK

Offers a software development kit (SDK) for web-based applications.

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##### 
## Monitoring (5)

Investigate

Investigate identity threats with contextual user information.

Monitoring

Monitor & detect malicous identity and privileges activity

Misconfigurations

Identify identity-related misconfigurations.

Integrate

Offers integrations to identity store providers.

Visability

Provide full coverage of identity estate with granular detail.

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##### 
## Remediation (2)

Remediation

Remove unauthorized accounts and excessive privileges

Audit

Provides full audit trail with notifications, ticketing, and compliance information.

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##### 
## Generative AI (2)

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

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##### 
## Agentic AI - User and Entity Behavior Analytics (UEBA) (4)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - AWS Marketplace (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

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##### 
## Authentication & Authorization - Identity and Access Management (IAM) (1)

Adaptive & Contextual Access Control

Grant access based on user attributes, location, device posture or risk.

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##### 
## Administration & Governance - Identity and Access Management (IAM) (2)

Identity Lifecycle Management

Automate onboarding, offboarding, and access reviews throughout user lifecycles.

Self‑Service Account Management

Enable users to reset passwords and update profiles without admin support.

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##### 
## Generative AI - Identity and Access Management (IAM) (3)

AI‑Driven Access Anomaly Detection

Identify unusual access patterns using machine learning models.

Automated Policy Tuning

Dynamically adjust access policies based on risk and AI-generated insights.

Predictive Role Recommendations

Suggest appropriate user roles based on usage patterns and peer behavior.

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##### 
## AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5)

Adaptive MFA

Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it.

Anomaly Detection

Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk.

Fraudulent Login Detection

Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI.

Adaptive Authentication Policies

Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time.

Risk-Based Authentication

Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login.

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##### 
## AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) (2)

Behavioral Biometric Analysis

Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login.

Liveness Detection

Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks.

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##### 
## AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) (2)

Account Recovery Assistants

Generates dynamic prompts to guide users through account recovery workflows.

Constraint Enforcement

Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions.

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##### Categories on G2

[
AWS Marketplace
](https://www.g2.com/categories/aws-marketplace)[
Identity and Access Management (IAM)
](https://www.g2.com/categories/identity-and-access-management-iam)[
Single Sign-On (SSO)
](https://www.g2.com/categories/single-sign-on-sso)

[
User Provisioning and Governance Tools
](https://www.g2.com/categories/user-provisioning-and-governance-tools)[
Multi-Factor Authentication (MFA)
](https://www.g2.com/categories/multi-factor-authentication-mfa)[
Passwordless Authentication
](https://www.g2.com/categories/passwordless-authentication)[
Biometric Authentication
](https://www.g2.com/categories/biometric-authentication)[
Cloud Directory Services
](https://www.g2.com/categories/cloud-directory-services)[
Customer Identity and Access Management (CIAM)
](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[
Zero Trust Networking
](https://www.g2.com/categories/zero-trust-networking)[
Risk-Based Authentication (RBA)
](https://www.g2.com/categories/risk-based-authentication-rba)[
Identity Threat Detection and Response (ITDR)
](https://www.g2.com/categories/identity-threat-detection-and-response-itdr)[
User and Entity Behavior Analytics (UEBA)
](https://www.g2.com/categories/user-and-entity-behavior-analytics-ueba)

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