Top 10 CXCortex CX Analytics application Alternatives & Competitors

If you are considering CXCortex CX Analytics application, you may also want to investigate similar alternatives or competitors to find the best solution. Feedback Analytics Software is a widely used technology, and many people are seeking reliable, quick software solutions with online reviews, surveys, and social media. Other important factors to consider when researching alternatives to CXCortex CX Analytics application include reliability and ease of use. The best overall CXCortex CX Analytics application alternative is Calabrio ONE. Other similar apps like CXCortex CX Analytics application are SurveyMonkey, Dialpad Connect, Birdeye, and Talkdesk. CXCortex CX Analytics application alternatives can be found in Feedback Analytics Software but may also be in Survey Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to CXCortex CX Analytics application

Calabrio ONE
SurveyMonkey
Dialpad Connect
Birdeye
Talkdesk
JustCall
SurveySparrow
NiCE CXone Mpower

Top 10 Alternatives to CXCortex CX Analytics application Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CXCortex CX Analytics application stacks up to the competition and find the best product for your business.

Calabrio ONE

By Calabrio

4.5/5

(377)

Product Description

Categories in common with CXCortex CX Analytics application:

Product Description

Categories in common with CXCortex CX Analytics application:

By Dialpad

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with CXCortex CX Analytics application:

Feedback Analytics

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Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

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By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with CXCortex CX Analytics application:

Speech Analytics

SurveySparrow

By SurveySparrow Inc.

4.4/5

(2,028)

Product Description

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By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

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By CloudTalk

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Categories in common with CXCortex CX Analytics application:

Speech Analytics