# Top 10 customernext Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 3 Explore the best alternatives to customernext for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to customernext include ease of use and reliability. The best overall customernext alternative is Miro. Other similar apps like customernext are Lucid Visual Collaboration Suite, Agentforce Marketing (formerly Salesforce Marketing Cloud), Zoho CRM, and ChurnZero. customernext alternatives can be found in [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) but may also be in [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms) or [Customer Success Software](https://www.g2.com/categories/customer-success). ## Best Paid & Free Alternatives to customernext - [Miro](https://www.g2.com/products/miro/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Mural](https://www.g2.com/products/mural/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [Act-On](https://www.g2.com/products/act-on/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) ## Top 10 Alternatives to customernext Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how customernext stacks up to the competition, check reviews from current & previous users in industries like Banking and Computer Software, and find the best product for your business. ### 1. [Miro](https://www.g2.com/products/miro/reviews) By Miro **Average Rating:** 4.6/5 **Total Reviews:** 13,509 Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every phase of the product development lifecycle — from early discovery and journey mapping to sprint planning, design reviews, and scaled Agile workshops. And with AI features like clustering, summarization, and Sidekicks embedded directly into the canvas, teams can synthesize feedback, generate product briefs, and align on roadmaps in a fraction of the time. Two-way Jira integration and customizable Agile templates make it easy to manage end-to-end workflows, while supporting rituals like sprint planning, daily standups, and retrospectives. Whether you’re mapping product strategy or testing early prototypes, Miro helps teams collapse planning steps and drive innovation faster — all within a secure, flexible workspace. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Miro](https://www.g2.com/compare/miro-vs-customernext) **Compare Miro with other alternatives:** - [Miro vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-miro) - [Miro vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-miro) - [Miro vs Zoho CRM](https://www.g2.com/compare/miro-vs-zoho-crm) - [Miro vs ChurnZero](https://www.g2.com/compare/churnzero-vs-miro) - [Miro vs Mural](https://www.g2.com/compare/miro-vs-mural) - [Miro vs Totango](https://www.g2.com/compare/miro-vs-totango) - [Miro vs Act-On](https://www.g2.com/compare/act-on-vs-miro) - [Miro vs Planhat](https://www.g2.com/compare/miro-vs-planhat) - [Miro vs Glassbox](https://www.g2.com/compare/glassbox-vs-miro) ### 2. [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) By Lucid Software Inc. **Average Rating:** 4.5/5 **Total Reviews:** 8,826 Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-customernext) **Compare Lucid Visual Collaboration Suite with other alternatives:** - [Lucid Visual Collaboration Suite vs Miro](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-miro) - [Lucid Visual Collaboration Suite vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Zoho CRM](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-zoho-crm) - [Lucid Visual Collaboration Suite vs ChurnZero](https://www.g2.com/compare/churnzero-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Mural](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-mural) - [Lucid Visual Collaboration Suite vs Totango](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-totango) - [Lucid Visual Collaboration Suite vs Act-On](https://www.g2.com/compare/act-on-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Lucid Visual Collaboration Suite vs Planhat](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-planhat) - [Lucid Visual Collaboration Suite vs Glassbox](https://www.g2.com/compare/glassbox-vs-lucid-software-inc-lucid-visual-collaboration-suite) ### 3. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) By Salesforce **Average Rating:** 4.0/5 **Total Reviews:** 4,629 Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-customernext) **Compare Agentforce Marketing (formerly Salesforce Marketing Cloud) with other alternatives:** - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Miro](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-miro) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs ChurnZero](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Mural](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-mural) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Totango](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Act-On](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Planhat](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-planhat) - [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) ### 4. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,948 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Zoho CRM](https://www.g2.com/compare/zoho-crm-vs-customernext) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Miro](https://www.g2.com/compare/miro-vs-zoho-crm) - [Zoho CRM vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-zoho-crm) - [Zoho CRM vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm) - [Zoho CRM vs ChurnZero](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [Zoho CRM vs Mural](https://www.g2.com/compare/mural-vs-zoho-crm) - [Zoho CRM vs Totango](https://www.g2.com/compare/totango-vs-zoho-crm) - [Zoho CRM vs Act-On](https://www.g2.com/compare/act-on-vs-zoho-crm) - [Zoho CRM vs Planhat](https://www.g2.com/compare/planhat-vs-zoho-crm) - [Zoho CRM vs Glassbox](https://www.g2.com/compare/glassbox-vs-zoho-crm) ### 5. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,610 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs ChurnZero](https://www.g2.com/compare/churnzero-vs-customernext) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Miro](https://www.g2.com/compare/churnzero-vs-miro) - [ChurnZero vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/churnzero-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [ChurnZero vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero) - [ChurnZero vs Zoho CRM](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [ChurnZero vs Mural](https://www.g2.com/compare/churnzero-vs-mural) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs Act-On](https://www.g2.com/compare/act-on-vs-churnzero) - [ChurnZero vs Planhat](https://www.g2.com/compare/churnzero-vs-planhat) - [ChurnZero vs Glassbox](https://www.g2.com/compare/churnzero-vs-glassbox) ### 6. [Mural](https://www.g2.com/products/mural/reviews) By Mural **Average Rating:** 4.6/5 **Total Reviews:** 1,473 Mural is on a mission to help every go-to-market team achieve alignment. With the right tools to collaborate, ideate, and execute customer-centered strategies, organizations can break down the silos that slow success down and get results, faster. Mural offers an intuitive and interactive collaboration space with purpose-built templates, enterprise-grade security, and industry-leading methodologies for the customer-obsessed. GTM teams can come together on an infinite canvas that is flexible and visual to brainstorm ideas, plan project timelines, and execute together quickly. Mural’s Facilitation Superpowers lead to increased engagement from teams, customers, and GTM partners, which transforms every meeting into a co-creation session. Mapping and storyboarding features speed up buy-in and decision making by demonstrating an understanding of customers’ needs and how to meet them. Mural AI can summarize key takeaways from interactions, or suggest new ideas to strategize how to get to ‘yes.’ Out-of-the-box and custom templates make it easy to share best practices to level up every teammate to be customer-obsessed. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Mural](https://www.g2.com/compare/mural-vs-customernext) **Compare Mural with other alternatives:** - [Mural vs Miro](https://www.g2.com/compare/miro-vs-mural) - [Mural vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-mural) - [Mural vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-mural) - [Mural vs Zoho CRM](https://www.g2.com/compare/mural-vs-zoho-crm) - [Mural vs ChurnZero](https://www.g2.com/compare/churnzero-vs-mural) - [Mural vs Totango](https://www.g2.com/compare/mural-vs-totango) - [Mural vs Act-On](https://www.g2.com/compare/act-on-vs-mural) - [Mural vs Planhat](https://www.g2.com/compare/mural-vs-planhat) - [Mural vs Glassbox](https://www.g2.com/compare/glassbox-vs-mural) ### 7. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Totango](https://www.g2.com/compare/totango-vs-customernext) **Compare Totango with other alternatives:** - [Totango vs Miro](https://www.g2.com/compare/miro-vs-totango) - [Totango vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-totango) - [Totango vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango) - [Totango vs Zoho CRM](https://www.g2.com/compare/totango-vs-zoho-crm) - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs Mural](https://www.g2.com/compare/mural-vs-totango) - [Totango vs Act-On](https://www.g2.com/compare/act-on-vs-totango) - [Totango vs Planhat](https://www.g2.com/compare/planhat-vs-totango) - [Totango vs Glassbox](https://www.g2.com/compare/glassbox-vs-totango) ### 8. [Act-On](https://www.g2.com/products/act-on/reviews) By Act-On Software **Average Rating:** 4.1/5 **Total Reviews:** 1,071 The Act-On Integrated Marketing Platform is the foundation for successful marketing departments in organizations of all sizes. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Act-On](https://www.g2.com/compare/act-on-vs-customernext) **Compare Act-On with other alternatives:** - [Act-On vs Miro](https://www.g2.com/compare/act-on-vs-miro) - [Act-On vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/act-on-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Act-On vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud) - [Act-On vs Zoho CRM](https://www.g2.com/compare/act-on-vs-zoho-crm) - [Act-On vs ChurnZero](https://www.g2.com/compare/act-on-vs-churnzero) - [Act-On vs Mural](https://www.g2.com/compare/act-on-vs-mural) - [Act-On vs Totango](https://www.g2.com/compare/act-on-vs-totango) - [Act-On vs Planhat](https://www.g2.com/compare/act-on-vs-planhat) - [Act-On vs Glassbox](https://www.g2.com/compare/act-on-vs-glassbox) ### 9. [Planhat](https://www.g2.com/products/planhat/reviews) By Planhat **Average Rating:** 4.5/5 **Total Reviews:** 955 Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Planhat](https://www.g2.com/compare/planhat-vs-customernext) **Compare Planhat with other alternatives:** - [Planhat vs Miro](https://www.g2.com/compare/miro-vs-planhat) - [Planhat vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-planhat) - [Planhat vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-planhat) - [Planhat vs Zoho CRM](https://www.g2.com/compare/planhat-vs-zoho-crm) - [Planhat vs ChurnZero](https://www.g2.com/compare/churnzero-vs-planhat) - [Planhat vs Mural](https://www.g2.com/compare/mural-vs-planhat) - [Planhat vs Totango](https://www.g2.com/compare/planhat-vs-totango) - [Planhat vs Act-On](https://www.g2.com/compare/act-on-vs-planhat) - [Planhat vs Glassbox](https://www.g2.com/compare/glassbox-vs-planhat) ### 10. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Categories in common with customernext: [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) **Compare:** [customernext vs Glassbox](https://www.g2.com/compare/glassbox-vs-customernext) **Compare Glassbox with other alternatives:** - [Glassbox vs Miro](https://www.g2.com/compare/glassbox-vs-miro) - [Glassbox vs Lucid Visual Collaboration Suite](https://www.g2.com/compare/glassbox-vs-lucid-software-inc-lucid-visual-collaboration-suite) - [Glassbox vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox) - [Glassbox vs Zoho CRM](https://www.g2.com/compare/glassbox-vs-zoho-crm) - [Glassbox vs ChurnZero](https://www.g2.com/compare/churnzero-vs-glassbox) - [Glassbox vs Mural](https://www.g2.com/compare/glassbox-vs-mural) - [Glassbox vs Totango](https://www.g2.com/compare/glassbox-vs-totango) - [Glassbox vs Act-On](https://www.g2.com/compare/act-on-vs-glassbox) - [Glassbox vs Planhat](https://www.g2.com/compare/glassbox-vs-planhat) ## Explore Articles - [Best cloud management software for large scale apps](https://www.g2.com/discussions/best-cloud-management-software-for-large-scale-applications) - [Which IRCM platforms offer the best real-time reporting and analytics for CSP revenue and customer metrics?](https://www.g2.com/discussions/which-ircm-platforms-offer-the-best-real-time-reporting-and-analytics-for-csp-revenue-and-customer-metrics) - [What tool integrates job descriptions with HR systems?](https://www.g2.com/discussions/what-tool-integrates-job-descriptions-with-hr-systems) - [Best AI writing platforms for scaling blog production](https://www.g2.com/discussions/what-are-the-best-ai-writing-platforms-for-scaling-blog-production) - [What cloud workload protection platforms provide a security posture that holds up under third-party audits and compliance reviews without needing extra documentation work?](https://www.g2.com/discussions/what-cloud-workload-protection-platforms-provide-a-security-posture-that-holds-up-under-third-party-audits-and-compliance-reviews-without-needing-extra-documentation-work ) - [What is the best network management tool for hybrid networks?](https://www.g2.com/discussions/what-is-the-best-network-management-tool-for-hybrid-networks) ## Spotlight Categories - [Data Observability Software](https://www.g2.com/categories/data-observability) - [Video Editing Software](https://www.g2.com/categories/video-editing) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)