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Customer Focus

By Customer Focus

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Customer Focus Reviews (3)

Reviews

Customer Focus Reviews (3)

4.8
3 reviews

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Verified User in Logistics and Supply Chain
EL
Small-Business (50 or fewer emp.)
"Loyal to Customer"
What do you like best about Customer Focus?

understanding and anticipating customer expectations, actively listening to their feedback, and tailoring products, services, and experiences to meet their specific requirements. By prioritizing customer focus, companies strive to build long-term relationships, enhance customer loyalty, and deliver value that aligns with the needs and desires of their target market. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

Overemphasizing customer satisfaction may lead to overlooking the needs and interests of other stakeholders,Solely relying on customer opinions or feedback for decision-making may result in short-term decision-making that doesn't align with the long-term vision or strategic objectives of the company. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Customer Focus Review"
What do you like best about Customer Focus?

Customer Focus helps in building a company from ordinary to a better one. It transforms the company and goes a step ahead.

It clarifies the customer needs and build the company. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

There are more likes than dislikes in Customer Focus however when it comes to dislikes I feel handling difficult situations could be a dislike but also a challenge to develop the skills. Review collected by and hosted on G2.com.

Rosi S.
RS
Implementation Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Customer Focus - Spectrum System"
What do you like best about Customer Focus?

The new look and feel, ease of use and features that come with it. Not only do you get an order management system but with the package, you will have access to a fully eCommerce website, 40,000 promotional items, catalogs and much more. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

On the higher end of the pricing scale but you do get a lot with the package. Review collected by and hosted on G2.com.

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