CTM Reviews & Product Details

CallTrackingMetrics is the among the easiest call tracking platforms to use for channel-driven marketing campaigns. Setup is quick and straightforward and the UI is pretty self explanatory. Our rep Anthony is incredibly helpful and has been quick to resolve any issues we encounter while also continuing to improve our use of the tool with advanced tips and knowledge sharing. Review collected by and hosted on G2.com.

When dealing with exceptionally large sets of numbers, configuring all of them separately can be a lot of work. Review collected by and hosted on G2.com.

Our account contacts are easy to reach and receptive to our ideas. Review collected by and hosted on G2.com.

Sometimes there can be a disconnect between our tech team and Call Tracking metrics team and as the end user, I can be left chasing down key responsibilities that may ultimately lie within my own organization. Review collected by and hosted on G2.com.

Account team is wonderful and product is solid. Review collected by and hosted on G2.com.

Nothing comes to mind as everything has been fine in our relationship with them. Review collected by and hosted on G2.com.

This software is straightforward to use and offers a wide range of automation features. Review collected by and hosted on G2.com.

Navigating it can be quite complex, and there are many subtle details to consider. Review collected by and hosted on G2.com.

The product is awesome and their team is amazing Review collected by and hosted on G2.com.

Its a great product I have used it for 10 years and there is not much to dislike but if I had to pick an area it would be that the mobile app functionality depends on the internet connection (like any VoIP) so it can be hard to use in areas with poor internet connection. Review collected by and hosted on G2.com.

What I like best about CallTrackingMetrics is their responsive and knowledgeable support team. Every time I’ve needed help, their staff—especially Ayo—has been quick to assist and genuinely committed to resolving issues. Review collected by and hosted on G2.com.

There’s not much I dislike, but occasionally the interface takes a bit of time to get used to. That said, once you’re familiar with it, it’s a powerful tool. Review collected by and hosted on G2.com.

Their support team is always willing to assist, and they are kind and knowledgeable Review collected by and hosted on G2.com.

some features are not available on mobile app like create contact list Review collected by and hosted on G2.com.

Easy setup. Great tech support! Reliable! Review collected by and hosted on G2.com.

There isn't anything I can think of right now. Review collected by and hosted on G2.com.

It is very user friendly and they have great customer support. Also have a very in-depth knowledge base where you can self troubleshoot. Review collected by and hosted on G2.com.

I think the mobile app could be a little more robust. Review collected by and hosted on G2.com.

Easy to navigate and our rep was super responsive and helpful Review collected by and hosted on G2.com.

The Tracking Source presets aren't always set up correctly. I found an issue with the Facebook Paid preset. Review collected by and hosted on G2.com.