Criteo Commerce Growth Reviews & Product Details

Criteo Commerce Growth is an AI-powered performance marketing platform that helps brands and agencies find new customers, engage high-intent shoppers, and maximize revenue across web, social, video, and CTV. Built on the world’s largest commerce dataset, it predicts what shoppers will buy next and dynamically optimizes every stage of the shopper journey—from audience targeting and predictive bidding to product recommendations and dynamic creative optimization. With seamless cross-channel activation, deep commerce insights, and transparent measurement, Commerce Growth helps marketers drive smarter ad spend, broader reach, and stronger performance—all in one unified platform.

Seller

Criteo

Discussions

Criteo Commerce Growth Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Adrien chairruau

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

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Top-Rated Alternatives

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User Insights

Average based on 242 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/18/2021

"Worst support staff I've ever encountered for such a well known company"

0/5

What do you like best about Criteo Commerce Growth?

The metrics and dashboard are easy to get insights. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

They used to have more helpful support that showed you how to set up the tool and make sure it was working properly. They have changed to email-only support and provide extremely weak feedback into setup and campaigns. For such an enterprise-level company, it's unfathomable they wouldn't invest so little in support. There are tools that cost a fraction of what Criteo does and have phone call support 7 days a week. Olivia Mills especially is one of the worst support agents out there, providing only articles and ambiguous insights into why our campaign wasn't functioning. It was such a bad experience after 3 emails that we've decided to find another tool because I know exactly how back and forth emails go with a support agent who just sends you articles and vague answers. Complete waste of time without getting anywere. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/28/2021

"Great For eCommerce Product Retargeting"

4/5

What do you like best about Criteo Commerce Growth?

I like how low-maintenance Criteo is. Once you plug in your catalog feed, the ads will always stay up to date automatically. And Criteo sends me email recommendations on optimizations to make. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

It can be challenging to get help and technical solutions from their customer support team. There is a chat feature that you can use, but they have a slow reply time and don't always provide you with a solution. Review collected by and hosted on G2.com.

Mayuri G.

Purchasing Executive

Mid-Market (51-1000 emp.)

11/23/2021

"Advertise your product in a perfect way!!"

4/5

What do you like best about Criteo Commerce Growth?

Hooklogic provides the best support to get our product features in a marketplaces where exactly the customers are willing to buy. It gives perfect nice sales to the products and nice advertising platform. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

Complex interface can lead to some confusions. You need to be very patient to see the results. Hooklogic should build the logic in such way that customers should not wait more. So that improvement is awaited. Review collected by and hosted on G2.com.

Recommendations to others considering Criteo Commerce Growth:

Get hooklogic if you are struggling to sell your products on walmarts.com or have a huge competition Review collected by and hosted on G2.com.

What problems is Criteo Commerce Growth solving and how is that benefiting you?

It provides the search campaign to our products which results in increasing gains of profit. The advertisement campaign leads more platform to get our product features. It finds and targets the users very tacticaly so miss ratio is very less. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

8/23/2022

"Functional and effective for retargeting"

4/5

What do you like best about Criteo Commerce Growth?

There is a major focus on click attributed sales Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

I wish there was more direct support for questions Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

12/16/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good Criteo Marketing About"

5/5

What do you like best about Criteo Commerce Growth?

The Criteo build works really fast and is reliable. You can use your high-budget performing ads here and earn serious income. Customer service is very fast and solution oriented. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

We cannot do ad optimizations directly from the panel. which forces us to contact customer service. If this issue is resolved, simpler and faster optimizations can be performed. Review collected by and hosted on G2.com.

Recommendations to others considering Criteo Commerce Growth:

Criteo is a great retargeting collaboration option that works fast and easy. They have a panel that can be used for all sectors and is easy to use. Review collected by and hosted on G2.com.

What problems is Criteo Commerce Growth solving and how is that benefiting you?

With Criteo, we can perform all of our remarketing and retargeting campaigns for different sets, different brands and different products in a single account and generate revenue. Review collected by and hosted on G2.com.

Faith E.

Assistant

Small-Business (50 or fewer emp.)

2/9/2022

"HookLogic"

4/5

What do you like best about Criteo Commerce Growth?

What I like best about this place is that it's very easy to use and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

I haven't used HookLogic too long; I'm still relatively new. I haven't run into anything I disliked yet. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

12/15/2021

"Powerful solution for a premium brand"

4/5

What do you like best about Criteo Commerce Growth?

If your brand has a niche customer group, you should remind yourself to them, but in a smart way. This tool helped us to reach them without being annoying. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

I know it's safe for GDPR to upload custom audiences, but I can't feel the same about our country's local laws because normally we shouldn't upload personal data abroad. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

10/28/2021

"The Best Sponsored Products Partner We've Had"

4/5

What do you like best about Criteo Commerce Growth?

Hooklogic is able to drive incremental sales for our business in a big way. They have the ability to be an always-on partner and drive results. Review collected by and hosted on G2.com.

What do you dislike about Criteo Commerce Growth?

It will be interesting as to what happens when other retailers develop their own native advertising to help push promoted SKUs in their own environment. Review collected by and hosted on G2.com.