Crewhu Features
System Management (4)
-
Security
Provides a secure and compliant system.
-
System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Platform Basics (5)
-
Reporting
Provides analytics tools that reveal important business metrics and track progress.
-
Dashboard
Has a centralized dashboard for users to interact with.
-
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
-
Reporting & Dashboards
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
-
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Customization (11)
Stakeholder Management
Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.
Multilanguage Support
Allow users to create surveys and repond to customer feedback in a variety of languages.
Multiple Branding Support
Allows users to deploy surveys and intake feedback data for multiple brands.
Vertical-specific Solutions
Vendor provides industry- or role-specific experience management solutions.
Customizable Branding
Add customized logos and colors to align with company branding
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Workflow Management
Create, design and manage workflows for repetitive tasks
Email Management
Manage, store and organize emails within the system or via third-party apps
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Survey/Poll Management
Create and administer polls and surveys
Negative Feedback Management
Identify, track, and respond to negative feedback
Additional Functionality (186)
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Rewards Program
Point or incentive based programs loyalty programs designed to increase customer engagement
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Learning & Development
Facilitate training materials that help employees grow and progress in their positions
Social Engagement
Process of communicating with an online community and measuring the effectiveness of activity
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Customizable Reports
Alter the layout and content of reports
Commenting/Notes
Leave comments and notes on documents for others to view
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Data
Receive data and information in real time
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Scoring
Automatically calculate score after the assessment
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Goal Management
Allows employees to set and manage work or career related goals
eCards
Digital greeting cards that are sent electronically, usually via email
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Gamification
Games or game-like elements to track progress and reward accomplishments
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Leaderboards
Boards that use custom metrics to show how leading performers compare to other individuals/teams
Chat/Messaging
Communicate using direct chat or messages within the system
Budget Control
Manage and monitor spending to align with the financial constraints or goals
Mobile Access
Access software remotely via mobile devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
API
Application programming interface that allows for integration with other systems/databases
Peer-to-Peer Recognition
Allows employees to praise one another in a social network-like feed visible to the whole organization
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Ongoing Performance Tracking
Provides real-time feedback and assessments on employee performance, skills, and accomplishments
Customizable Branding
Add customized logos and colors to align with company branding
Nominations
Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award
Recognition Tracking
Track accrued recognition and rewards at an individual employee level
Social Recognition
Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement
Awards Management
Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Reports
Alter the layout and content of reports
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Rewards Catalog
A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more
Manager-to-Employee Recognition
Allows managers to praise, recognize skills, and give feedback to their employees
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Commenting/Notes
Leave comments and notes on documents for others to view
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multi-Language
Manage and support multiple languages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Content Creation
The ability to create unique content
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
API
Application programming interface that allows for integration with other systems/databases
Gamification
Games or game-like elements to track progress and reward accomplishments
Customizable Reports
Alter the layout and content of reports
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Email Management
Manage, store and organize emails within the system or via third-party apps
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Real-Time Data
Receive data and information in real time
Activity Tracking
Track and document all activities across devices, networks, and other systems
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Customer History
Access previous interactions or concerns to maintain customer relationships
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customer Portal
A website or login for customers to access information
Churn Management
Identify customers at risk of migration and activate strategies to retain them
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Multi-Language
Manage and support multiple languages
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Live Chat
Ability to chat online in real time
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Assessment Management
Creation, administration, and evaluation of assessments or tests
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
For Sales Teams/Organizations
Caters to sales teams
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
For Training/Education
Used for training or educational purposes
Learning Management
Organize and track educational activities
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Training Management
Track employee/learner's progression through training programs
Badge Management
Create, manage, and print wearable badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Dashboard Creation
Creation and customization of dashboards
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Mobile Access
Access software remotely via mobile devices
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Contest Management
Organize and manage interactive contests or challenges
Interactive Content
Allow the audience to interact or engage with the content
Personalization
Adjust communications based on previous interactions or personal preferences
Data Import/Export
Import and export data to and from software applications
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Real-Time Reporting
Active reporting of data and metrics
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
NPS Survey Structure
Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
Customizable Forms
Customize contracts and forms to collect specific information
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Data Visualization
Graphical representation of data
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Customizable Reports
Alter the layout and content of reports
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Multi-Channel Data Collection
Collect information from multiple sources
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Customizable Fields
Customize data fields to support various needs and use cases
Real-Time Analytics
Analyze and gain insights into data in real-time
Predictive Analytics
Predict future data based on historical data sets
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Channel Support
Collect information from and communicate with customers or users across multiple channels, such as email, phone, live chat, web, and other touchpoints.
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
NPS of Employees
Measure employee engagement and loyalty towards a business using the Net Promoter Score
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Data Visualization
Graphical representation of data
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Ratings/Reviews
Ratings/Reviews
Negative Feedback Management
Identify, track, and respond to negative feedback
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Email Management
Manage, store and organize emails within the system or via third-party apps
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Text Fields
Open text box field
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Website Integration
Seamlessly integrates with 3rd party websites
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
API
Application programming interface that allows for integration with other systems/databases
NPS of Customers
Calculate NPS of customers
Multi-Language
Manage and support multiple languages
Survey/Poll Management
Create and administer polls and surveys
Segmentation
Group leads or contacts based on their specific characteristics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
NPS Survey Structure
Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Customizable Fields
Customize data fields to support various needs and use cases
Question Branching
Survey design technique that directs respondents to different questions based on their previous answers
Agentic AI - Experience Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Multi-Language
Manage and support multiple languages
Survey Management (7)
-
Brand Design Consistency
Creates feedback forms that are consistent with the design of the site.
-
Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
-
Feedback Collection
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
-
Device Responsiveness
Allows designs to adapt automatically to the device that users access the survey or software.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Mobile Survey
Distribute a survey via mobile devices
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Platform Additional Functionality (12)
-
Integrations
Integrates with business solutions such as HRIS systems and social tools.
-
Mobility
Is accessible from a mobile device and by users on the go.
-
Corporate Discounts
Corporate discount platforms provide employees with access to discounts on products and services.
-
Employee Engagement
Provides employee survey and feedback features.
-
Rewards
Provides flexible and easy-to-manage employee reward options.
-
Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
-
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
-
Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
-
Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Employee Portal
Online portal where employees can access and track their own information
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Peer-to-Peer Recognition
Allows employees to praise one another in a social network-like feed visible to the whole organization
Platform Content (6)
-
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
-
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
-
Process/Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
-
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
-
Content Library
Provides users with a pre-built library of useable content.
Generative AI (6)
-
AI Text Generation
Allows users to generate text based on a text prompt.
-
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Integrations (3)
-
CRM Integration
Integration with CRM software to access and incorporate customer data
-
Social Media Integration
Integration with popular social networks for users to promote content or share their progress
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Process Management (11)
-
Feedback Aggregation
Aggregates feedback and transforms feedback into actionable insights.
-
Trigger Alerts
Triggers creation of a new case after customer leaves feedback.
-
Real-Time Analysis
Analyze collected feedback near or in real-time.
-
Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
Real-Time Analytics
Analyze and gain insights into data in real-time
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Real-Time Data
Receive data and information in real time
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Platform (73)
-
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
-
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
-
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
-
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Benefits Dashboard
Use a dashboard to view benefits that are selected by employees or offered by employers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Training Management
Track employee/learner's progression through training programs
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Orientation Workflow Management
Create orientation programs for new employees or students
Task Management
Create, manage and track all task activities and progression
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Mobile Access
Access software remotely via mobile devices
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Initiative Management
Create and manage internal campaigns to improve company culture or business strategy.
Workflow Management
Create, design and manage workflows for repetitive tasks
Community Management
Enable students, customers or employees to engage with each other in a particular space online or offline
Employee Referral Management
Manage and track employee referrals for open job positions
Candidate Management
Build, track, and maintain relationships with candidates
Workflow Management
Create, design and manage workflows for repetitive tasks
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Advertising Management
Manage advertising space and its sales within your network or publication
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Email Management
Manage, store and organize emails within the system or via third-party apps
Job Management
Manage and track all job information and associated tasks
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
File Management
Create, save, and store files
Job Management
Manage and track all job information and associated tasks
Data Storage Management
Manage and store data in a database
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Job Application Management
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Competency Management
Catalog, manage, and develop employee skill sets
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Evaluation Management
Create, share, and manage the distribution of job descriptions/duties
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
-
Public Leaderboard
Offers a public leaderboard for users to view current standings
-
Private Leaderboard
Offers a private leaderboard for administrators to view current standings
-
Analytics
Measure and report on user engagement with the platform
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Marketing Gamification (6)
-
Templates
Offers templates or examples of commonly used competition or game structures
-
Simultaneous Competitions
Allows administrator to run multiple campaigns at the same time
-
Behaviors
Ability to define and track custom user behaviors
-
Rewards
Offers a variety of different rewards for completing actions
-
Customization
Allows administrator to create custom competitions and rewards based on marketing campaigns
-
Mobile App
Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices
Agentic AI - Rewards and Incentives (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Rewards & Incentives (9)
-
Reward Catalog
Offers an extensive catalog of gift cards which can be redeemed at a variety of merchants, retailers, etc.
-
Customization
Allows users to customize their reward catalog and add personalized messages for reward recipients.
-
Bulk Ordering
Allows users to order and send gift cards in bulk.
-
Budget Management
Includes features for managing budgets and funds for teams or individuals.
-
Dashboard
Has a centralized dashboard for users to track reward deliveries, view account history, and take administrative actions.
-
Analytics & Reporting
Offers reports and analytics dashboards to track funds, orders, deliveries, and redemptions.
-
User, Role, and Access Management
Grants access to select data, features, objects, etc. based on the users, user role, groups, etc.
-
Integrations
Ability to integrate with other software solutions to automate the delivery of rewards and incentives.
-
Reward API
Provides an API allowing business to integrate and automate rewards and incentives within their own application.
Agentic AI - Gamification (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Asynchronous Learning
Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
Blended Learning
Supports learning paths that combine in-person classes with online/virtual courses
Self-paced Learning
Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
Analytics (4)
Net Promoter Score (NPS)
Calculates net promoter score (NPS) using customer feedback data.
Customer Satisfaction (CSAT) Score
Calculates customer satisfaction (CSAT) score using customer feedback data.
Customer Effort Score (CES)
Calculates customer effort score (CES) using customer feedback data.
Gamification
Provides gamification tools to incentivize employees to leverage customer feedback insights.