--- title: Crewhu Reviews meta_title: 'Crewhu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Crewhu works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 94 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Crewhu Reviews **Vendor:** Crewhu **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 94 ## About Crewhu Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! ## Crewhu Pros & Cons **What users like:** - Users appreciate the **badge system** of Crewhu, enabling them to express gratitude with monetary value. (1 reviews) - Users find Crewhu's **customer feedback collection** invaluable for gathering CSAT data and rewarding employees effectively. (1 reviews) - Users value Crewhu for its ability to enhance **customer satisfaction** and efficiently reward team performance. (1 reviews) - Users value the **ease of use** of Crewhu for daily CSAT collection and employee rewards. (1 reviews) - Users value the **ease of employee recognition** with Crewhu, finding it essential for daily operations. (1 reviews) - Feedback (1 reviews) - Motivation (1 reviews) - Rewards (1 reviews) - Rewards System (1 reviews) **What users dislike:** - Users find the **gift card purchasing system expensive** , which detracts from an otherwise positive experience with Crewhu. (1 reviews) - Users find the **integration with Syncro complicated** , which can hinder their overall experience with Crewhu. (1 reviews) - Users find the **integration complexity** with Syncro to be a challenging aspect of using Crewhu. (1 reviews) ## Crewhu Reviews ### 1. Crewhu is an Amazing Product **Rating:** 4.5/5.0 stars **Reviewed by:** Orren W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Crewhu?** It's an amazing product that allows you to recognize coworkers for accomplishments. This is big within our Company Culture. **What do you dislike about Crewhu?** Sometimes it can have performance issues when completing certain tasks **What problems is Crewhu solving and how is that benefiting you?** It allows all team members to be accountable for their interactions and company cultural experience. **Official Response from Ashley Webb:** > Thank you, Orren! We are so happy to know Crewhu is big within your company culture! Stay BADASS! ### 2. Implemented and have been managing CrewHu at our MSP for the last 3 years. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Crewhu?** Simple CSAT module with very few end user steps to complete. **What do you dislike about Crewhu?** The reporting is not very good at all. Both for CSAT reports and internal "bucks" and contests. **What problems is Crewhu solving and how is that benefiting you?** Helping us understand when clients are unhappy with our service which allows us to address it before they decide to leave us. ### 3. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Crewhu?** The ease of integration with our PSA and the ability to get real customer feedback on how we are doing. We have been using the product for several years and we post our results on our website to show how well we treat our customers. **What do you dislike about Crewhu?** Nothing at all. The product works very well. **What problems is Crewhu solving and how is that benefiting you?** We needed a realtime feedback from our customers to make sure we are taking care of our customers. ### 4. What a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Crewhu?** My team and I love crewhu. Not only does it help my team know the service they provide, with feedback, but it lets our customers do the same. The csat and gamification tools give it the wow factor. **What do you dislike about Crewhu?** Dislikes....not here. The best support in the industry. **What problems is Crewhu solving and how is that benefiting you?** Crewhu is helping us engage with our customers with feedback from the support experience. We want all customers to have the option of telling us feedback with two clicks. **Official Response from Ashley Webb:** > Thank you for the stellar feedback! We are so happy to hear you AND your Crew love Crewhu! Stay BADASS! ### 5. CrewHu Gamifies our Incentive Programs for SDRs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Crewhu?** I love that you can create unique contests in CrewHu and essentially create games to incentivize your SDRs when they complete training, get high conversion rates, engage with prospects, get sales, connect with Right Party Contacts, and above all hit goals. **What do you dislike about Crewhu?** I like everything about CrewHu, and how it works. **What problems is Crewhu solving and how is that benefiting you?** It's helping us to motivate our callers to reach their overall goals. ### 6. has been wonderful for our team **Rating:** 4.5/5.0 stars **Reviewed by:** France K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Crewhu?** The recognition of and for our team is invaluable **What do you dislike about Crewhu?** Just wish we could have the system notify a PoC at the client when it notifies us of a great rating (particularly with feedback). **What problems is Crewhu solving and how is that benefiting you?** Collecting and compiling client feedback and employee recognition ### 7. The friendly, knowledgeable, and thorough onboarding experience with Julio was unparalleled! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Director of IT Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Crewhu?** The gamification is great and flexibility of the features is exactly what we hoped for. **What do you dislike about Crewhu?** The UI is a little confusing to navigate around sometimes - things aren't always where you'd expect them to be. **What problems is Crewhu solving and how is that benefiting you?** CrewHu is helping drive performance/behavior and employee satisfaction with rewards and gamification. ### 8. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Mollie O. | Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Crewhu?** CrewHu is a great tool for not only gathering customer satisfaction data, but it has helped us build an internal recognition program to drive engagement and build company culture. **What do you dislike about Crewhu?** We feel that only three options for survey responses limit our survey response rate. **What problems is Crewhu solving and how is that benefiting you?** It is helping us gather valuable customer feedback ### 9. Mostly a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Crewhu?** It's easy for clients to rate us and to get stats **What do you dislike about Crewhu?** Reports are not very aesthetically pleasing **What problems is Crewhu solving and how is that benefiting you?** Getting feedback from clients which is helpful for overall service delivery and feedback on employees ### 10. Game changer for our remote workforce! **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine G. | Administrative Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Crewhu?** The ease of setting up CSAT surveys in our ticketing system and the value the badges and employee recognition brings to our almost 100% remote organization. **What do you dislike about Crewhu?** I have not found any downsides so far with using CrewHu **What problems is Crewhu solving and how is that benefiting you?** Being an MSP with employees spread across the southeast, employee recognition has been difficult. Using CrewHu has really helped provide a way for teammates to recognize each other where the whole team can see. It's been very motivating and fun for the entire team. ### 11. CrewHu helps us to recognize our employees and make work fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2023 **What do you like best about Crewhu?** CrewHu allows us to create games and contests to create a fun work environment where everyone feels like an integral part of the team! **What do you dislike about Crewhu?** I can't think of anything I dislike about CrewHu **What problems is Crewhu solving and how is that benefiting you?** CrewHu helps us create a more positive work environment and increase employee retention. ### 12. Great for CSAT & Employee Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Crewhu?** The tool itself is great, really simple and easy to use. Simple CSAT for our customers and employees love the peer recognition and prize system. Support is always A+ as well. **What do you dislike about Crewhu?** If i'm super critical, the UI is not perfect. But it is continually improving. **What problems is Crewhu solving and how is that benefiting you?** CSAT - providing customer satisfaction surveys through our PSA ### 13. CrewHu is a great way to recognize and reward your coworkers/employees **Rating:** 4.0/5.0 stars **Reviewed by:** Angie G. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Crewhu?** Ease of Use. You can also see the accompleshments of other team members. **What do you dislike about Crewhu?** I really have not found anything I disliked. **What problems is Crewhu solving and how is that benefiting you?** It helps with employee moral ### 14. CrewHu is a great motivator for our teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Patty T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Crewhu?** CrewHu gives us a way to celebrate our team's achievements. **What do you dislike about Crewhu?** I don't think there is anything we dislike about CrewHu. **What problems is Crewhu solving and how is that benefiting you?** CrewHu is a great platform for celebrating our employees achievements. ### 15. Director/Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Crewhu?** Easy of use, employee engagement, Gameafication **What do you dislike about Crewhu?** There is nothing to dislike..................... **What problems is Crewhu solving and how is that benefiting you?** Online presence and employee engagement ### 16. CrewHu helped us change company culture! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Crewhu?** Recognition system, client review settings, automated prizes, and linking with our SEO **What do you dislike about Crewhu?** Cannot think of anything. They do a great job. **What problems is Crewhu solving and how is that benefiting you?** Empolyee recognition is easy now since we used to always use the excuse that we did not have time with our busy day to show appreciation. ### 17. Numbers matter and Crewhu gives us the numbers we need to know (and share) how we're doing. **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni P. | Executive Assistant and Communications Specialist **Reviewed Date:** February 24, 2021 **What do you like best about Crewhu?** The customer service and support are second to none. Help is always available and everyone is very friendly. **What do you dislike about Crewhu?** We would like to be able to customize the web widget a bit more, but my understanding is that's in the works. The price is a bit high when you're not utilizing all the features, but flexibility has been appreciated. **What problems is Crewhu solving and how is that benefiting you?** We previously measured customer satisfaction by very basic, not-engaging surveys that went out when tickets were closed. They were rather dry and text-only. We wanted to have a better understanding of our clients' experiences. Crewhu has given us that. We get around 200 surveys a month (nearly a 20% completion rate) which gives us a window into many different opinions. We are able to share Crewhu feedback with decisions makers both at our existing clients and at prospective clients. We're not just saying our clients enjoy working with us - we have the stats to prove it. ### 18. Great platform for gamification of IT support metrics and SLAs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Crewhu?** I like the simplicity of setting up the contests. It's fully customizable, but we have a great onboarding specialist that helped us get started with actionable, useful contests to help our team become more engaged. **What do you dislike about Crewhu?** There are definitely limitations. Many features are still in beta or are in the pipeline, but we'd like to see more functionality in the CW integration. I expect additions to solve our needs within the next year but we'll see. **What problems is Crewhu solving and how is that benefiting you?** We wanted our IT support team to have some fun, get rewards for doing great work, and realize some untapped potential. I think we're achieving what we sought out so far. ### 19. Great for customer feedback & employee recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Crewhu?** It integrates with our PSA to send satisfaction surveys after each completed ticket. This allows our tech to get quick feedback and the organization a way to know what we are doing well and what we can improve upon. **What do you dislike about Crewhu?** Nothing comes to mind that is a dislike. Overall the product meets our needs. **What problems is Crewhu solving and how is that benefiting you?** It's a good first barometer of how our customer service is. It allows us to know how we can improve. Our Client Services Manager knows if they need to step in and our Team Leads know if we need to address training concerns. ### 20. Excellent metric tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Niko C. | Help Desk Tech 1, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Crewhu?** I like how simple it is for clients to send in their reviews on the work completed and how easily it is to track on the website. I also like the ability to earn points for having high review scores and get prizes, a social feed for coworkers, and a way for users to track their reviews. So they're not just for admins. **What do you dislike about Crewhu?** The website looks a little dated, but that does not hinder usability. **Recommendations to others considering Crewhu:** This is an excellent tool to gauge how clients feel about the service we provide and where we can strengthen our approach. **What problems is Crewhu solving and how is that benefiting you?** It's easy to find out what clients like/dislike about how we solve their problems and where we can improve. ### 21. Why CrewHu is important to us. **Rating:** 4.5/5.0 stars **Reviewed by:** Steven B. | Chief Technology Officer **Reviewed Date:** October 24, 2021 **What do you like best about Crewhu?** The feedback from our customers......... **What do you dislike about Crewhu?** Nothing really. It's just a window into what our customers feel. **What problems is Crewhu solving and how is that benefiting you?** Customer satifaction and a way for them to let us know if they have had any issues with our people. ### 22. Best CSAT tool and internal awards tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | IT System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Crewhu?** CSAT is easy to automate and surveys come in quick. **What do you dislike about Crewhu?** Setting up the code and pictures could use a little work. I would like to be able to insert images easier and customize the HTML more. **Recommendations to others considering Crewhu:** Set it all up right away. It is worth the work at first. The sooner you make custom badges and add the code to your website the better. **What problems is Crewhu solving and how is that benefiting you?** We are publishing CSAT on our website and now building Google reviews too. ### 23. Points and Prizes **Rating:** 5.0/5.0 stars **Reviewed by:** Steve Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Crewhu?** Besides the feedback from our clients, we give points to the Techs for every "Great" response. We also give each employee points to distribute to their co-workers for helping them out. Management gives points for special occasions (birthdays, work anniversaries, etc) and for special achievements (Above and Beyond, Great Idea, etc.). This whole system enforces our company value of being appreciative and being a "Go Giver". In addition to reinforcing company values, everyone enjoys converting points into prizes. Over the last 3 years, employees have received TV's, patio furniture, lots of tech gear (what do you expect from mostly tech geeks!), etc. We find the whole system motivating, easy to use and invaluable to our company! **What do you dislike about Crewhu?** Nothing really. The reporting interface was a little challenging at first but we figured it out. **What problems is Crewhu solving and how is that benefiting you?** 1. Getting Client Feedback to improve our service levels. 2. Enforcing our company value of being a "Go Giver" and good teammate. Improves morale. 3. Rewarding our employees for exceptional performance. Keeps employees satisfied. ### 24. Brings the team together like never before **Rating:** 5.0/5.0 stars **Reviewed by:** Kim B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Crewhu?** The empowerment this program gives my team is what I like best. They are building each other up, and the results are incredible! The ability to design this around my team, to make it unique to them and how they build each other up is the best feature for me. I would say that alone is a good reason to invest in this product. You can customize it to your team specific needs, internal team building, CSAT, SLA's and any other metric your company uses. **What do you dislike about Crewhu?** There is some reporting items that can be worked on. Honestly the only thing I dislike about this program is the reporting issues. My System Admin has been working with your support team to get these resolved, and Support has been great. Outside of that, I have no complaints. **Recommendations to others considering Crewhu:** Test it out, this is a GREAT Tool for your staff, I have no experienced a better reception of an incentive program than what we got from CrewHu, 100% utilization from my team in the first month and continuing to go strong! You wont regret it! **What problems is Crewhu solving and how is that benefiting you?** Internal communication, Team building, Staff Engagement. The benefits of having a team empowered to build each other up daily are endless. The support they are giving each other is incredible to see. Our clients are feeling the benefits of this as well by way of my team doing their very best for each other. ( to continue to build each other up) ### 25. A very good experience with this company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Crewhu?** The onboarding. I told them which PSA we wanted to use for CrewHu and they actually helped do some custom coding that made it work automatically with our system. They always were up for a meeting to talk through things, and they were, most importantly to me, super positive and prompt in their communications to me. They seem to have a solid and well thought out customer support model. **What do you dislike about Crewhu?** Nothing. I don't think I have any criticisms. **Recommendations to others considering Crewhu:** If you want really good service and support for implementing a Customer happiness tracking system, this is where to go. **What problems is Crewhu solving and how is that benefiting you?** Real time metrics on what the customer is experiencing when they have an interaction with our company. You can't beat that. ### 26. hidden gem! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Crewhu?** Breadth of the offering. Gamification, CSAT, signature HTML snippet, integrations. **What do you dislike about Crewhu?** Nothing much. Perhaps the colors of the logo :) **What problems is Crewhu solving and how is that benefiting you?** Improve staff engagement and CSAT. ### 27. Fantastic tool getting better and better! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Crewhu?** We've been using Crewhu for over 2 years and love it. The product keeps getting better and better over time with many valuable features added. The Crewhu team is great - they listen and are super responsive. **What do you dislike about Crewhu?** Some new features result in higher price. **What problems is Crewhu solving and how is that benefiting you?** We wanted an internal team incentive and recognition program as well as a customer feedback tool. We got excellent versions of both all in one tool. ### 28. Great for recognizing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Crewhu?** Great to recognize other fellow employees in the company and to give them credit when credit is do... Also you get great feedback from customers who take time give your company and employees recognition for good or bad work. That will help you improve on your clients experience with the company **What do you dislike about Crewhu?** maybe some more integration with the tools we use in our company **Recommendations to others considering Crewhu:** be able to offer offices outside the US more choices for prizes **What problems is Crewhu solving and how is that benefiting you?** customer experience with our company and employees. Helps determine what employees might need some training on how to interact with clients and other employees within the company ### 29. Crewhu Rocks the House **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Crewhu?** I love the integrations and our shop set this up so Slack notifies of feedback as soon as it's given to any member of our team. Awesome! This has given us a lot of great insight and ability to fix any customer-perceived issues related to service delivery. **What do you dislike about Crewhu?** There isn't anything that I dislike in particular. **What problems is Crewhu solving and how is that benefiting you?** We are now able to have a view into our customer interactions and can analyze feedback given over time. This allows us to drive our customer satisfaction up and also helps us to identify holes in process for improvement. ### 30. Great company. **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Crewhu?** Process engages emplyees. Give us live data. **What do you dislike about Crewhu?** Nothing. The whole package is great. I would recommed to anyone in the MSP space interacting with clients. **Recommendations to others considering Crewhu:** Hands down, best product in this space. **What problems is Crewhu solving and how is that benefiting you?** Our employees work hard to get good reviews in exchange for amazon gift cards. ### 31. Great Resource **Rating:** 5.0/5.0 stars **Reviewed by:** Logan N. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Crewhu?** We find out things about ourselves and our clients that we never would have known without CrewHu. **What do you dislike about Crewhu?** The filters on the dashboard - I think I just haven't taken enough time to deep dive and learn how to use them efficiently. **Recommendations to others considering Crewhu:** Considering CrewHu? Request a demo. You won't be disappointed **What problems is Crewhu solving and how is that benefiting you?** We have been able to tweak minor things that we would not have been aware of until it was a major problem. We also hear a lot more positive feedback than ever before. ### 32. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Crewhu?** In my dealings with CrewHu and it's features, functionalities and support I have nothing but good to say. I've dealt with Fernanda and Jay Garcia and they are very assistive and professional. Jay is GREAT and provided all the necessary information I requested. **What do you dislike about Crewhu?** CrewHu is helpful. There are no downsides using CrewHu **Recommendations to others considering Crewhu:** Get it, Implement it, Use it **What problems is Crewhu solving and how is that benefiting you?** No problem ### 33. Team Recognition **Rating:** 4.5/5.0 stars **Reviewed by:** Jon S. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Crewhu?** As a team recognition and rewards platform, CrewHu hit's the mark. We've used it for years (only recently leveraging more of the platform capabilities) because the ease of implementation a wealth of information from the analytics. **What do you dislike about Crewhu?** The UI could use an update, but what's built works well. **What problems is Crewhu solving and how is that benefiting you?** The analytics are amazing. We've integrated into our other platforms and have easy access to data, as well as survey delivery to customers. ### 34. By motivating your sales team, increase your income quickly. Achieve it with Crewhu. **Rating:** 4.5/5.0 stars **Reviewed by:** Juana P. | Spécialiste en marketing et publicité, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Crewhu?** This program is very good, easy to handle, and best of all, since we started using it in the company, the sales team has had more revenue because by creating contests in Crewhu to motivate the sales team, we are rewarded with "CrewHu Bucks" that we can exchange for prizes. For the organization where I work, it is very important that from the team that develops video games or different software to the team that sells the products, they have motivation. Of course, this is generally focused on extra income for the staff, and this is a good tool to achieve it. **What do you dislike about Crewhu?** I don't dislike anything because when the company started using this tool, we improved the salary of all employees. We care a lot about the customer's opinion. Honestly, it should be a product applied in any sales office. It undoubtedly increases revenue. **Recommendations to others considering Crewhu:** I can recommend this program to you first to convince the boss that if you keep a truly motivated team, sales will increase, consequently you will have a completely satisfied team, you create a good work environment, and the relationships with your colleagues will be much better, and there is even healthy competition among employees in each department. Everyone wants to get recommendations from their clients. **What problems is Crewhu solving and how is that benefiting you?** We always keep all the teams 100% motivated, and mainly the sales team takes great advantage of this opportunity, always wanting customers to give good reviews. ### 35. Great tool to measure feedback from your clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2020 **What do you like best about Crewhu?** I like how easy it is for clients to give feedback with one click. That makes it more likely for them to share feedback, because there is only one click. However, if they want to share more feedback, they have the ability to add more content. **What do you dislike about Crewhu?** Of course it would be nice if it were free. There have been price increases over time, but at least new features have been steadily added to the platform. **What problems is Crewhu solving and how is that benefiting you?** It allows us to hear when a client is happy, and if they aren't, we get that feedback right away and can make it right with them. ### 36. crewhu! - simply awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Crewhu?** The Since the introduction of crewhu! the mood in the team and among the employees has improved significantly. A culture of recognition has been established and since then employees have visibly enjoyed their work more. The satisfaction of our customers has also increased significantly, as they feel more respected and valued due to our constant request for feedback. **What do you dislike about Crewhu?** Like most awesome tools, they are kind of expensive ;) ... but it pays off. **Recommendations to others considering Crewhu:** at least try it :) **What problems is Crewhu solving and how is that benefiting you?** Employees talk more to each other and think more often about how they can contribute to the success of the company and how they can gain the recognition of their colleagues. ### 37. Overall Good Product with Some End User Confusion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Crewhu?** The product is easy to use and intuitive. It easily integrates with our business management software, ConnectWise Manage. It is intuitive enough that non-technical users are able to efficiently use the system without much help from technical staff. **What do you dislike about Crewhu?** There is some confusion with the survey that customers receive. For instance when a survey is sent with multiple technicians associated, all technicians are selected by default. Several times customers have clicked on a technician that they would like to leave feedback for believing that they are selecting this individual when they are actually de-selecting them. **Recommendations to others considering Crewhu:** Prepare customers to use the system before it is implemented to avoid any confusion when completing surveys. **What problems is Crewhu solving and how is that benefiting you?** Crewhu has allowed us to get a better idea of overall customer satisfaction. Previous to using the software, we had a general idea of overall customer satisfaction, but no specific metrics or reviews. We are able to gauge individual customer opinions much better and respond to any customer concerns that we previously might not have been aware of. ### 38. Great Product To Help Motivate A Team Of Sales Reps **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Crewhu?** I love how easy it is to create contests in Crewhu. We easily develop contests to motivate our sales team. They then get rewarded with "CrewHu Bucks" which they can redeem for great prizes. It is extremely motivating and helped boost morale and sales for our clients. **What do you dislike about Crewhu?** There is little that I don't like about Crewhu. They are continually come up with new features and new ways to use the tool. **Recommendations to others considering Crewhu:** If you are looking for a platform that is easy to administer and for your employees to use Crew Hu is a great tool. It is a great way to align your employees around goals and motivate them in their day to day jobs both with monitor rewards but also accolades and shout outs through crew hu. **What problems is Crewhu solving and how is that benefiting you?** We have seen an increase in morale in our yearly surveys and our agents specifically put that CrewHu was a big reason that they were having more fun doing their job. It also has led to an increase in Quota attainment by our team. ### 39. Great for both client and customer feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Crewhu?** It is easy for customers to give feedback through a 1 click survey, but allows for them to also leave their own message. For employees there is a peer badge system that allows them to reward each other for doing great work **What do you dislike about Crewhu?** The interface is still a big clinky on the back end **What problems is Crewhu solving and how is that benefiting you?** We've gotten great insight to how our clients feel about our service ### 40. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Crewhu?** Increased our response rates tremendously for getting customer feedback. We get at least double the response rate. **What do you dislike about Crewhu?** Really nothing we dislike. The only thing I can think is the interface could look a little more modern, but it's core functions do exactly what we need. **Recommendations to others considering Crewhu:** Very easy to work with with no long term commitment. Suggest giving it a shot. Once you start using it you'll see the added benefits. **What problems is Crewhu solving and how is that benefiting you?** We’re finally getting regular customer feedback and an automated way to generate more Google/Facebook reviews which has always been difficult. We also are getting more employee interaction and buy in using the gamification side of the tool. We're setting up contests to push our team on SOP creation and other things that drive the business. ### 41. So helpful! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Crewhu?** Love this technology to be able to manage my teams when I am not with them. **What do you dislike about Crewhu?** The only thing I would change is having more capabilities on there in future updates but for now it's great! **What problems is Crewhu solving and how is that benefiting you?** It has been so useful in allowing my teams to manage themselves without me being onsite. I can track productivity and set goals from my office ### 42. Employee recognition from customers and team members **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Crewhu?** Easy to use - that makes adoption high and ability to customize the badges and contests to match our culture and goals. The tie into MS TEAMs is great! **What do you dislike about Crewhu?** I would not say dislike but would like more ways to report... **Recommendations to others considering Crewhu:** Go Enterprise and integrate with MS Teams! **What problems is Crewhu solving and how is that benefiting you?** Solving - Customer Realtime Satisfaction survey and trending on Employee Engagement. Benefits - Higher Net Promoter score and employee retention. ### 43. Great CSAT and Internal Rewards Program **Rating:** 4.5/5.0 stars **Reviewed by:** Paz T. | Director of Technical Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2018 **What do you like best about Crewhu?** Integration with Slack and Teams is a must have feature and their support is great. **What do you dislike about Crewhu?** Not much - some character limitations in emails, but that should get fixed soon. It's hard to think of a downside. **Recommendations to others considering Crewhu:** Try it - it's a great value. **What problems is Crewhu solving and how is that benefiting you?** Real time notification of CSAT issues and an easy platform for internal rewards and recognition. ### 44. Easy setup and good feedback **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Crewhu?** Super easy to set up, and clients can offer feedback in as little as one click (depending on how you set it up); if you require them to identify themselves, it's not quite as quick for them. **What do you dislike about Crewhu?** It is a little difficult to decide what to call the three feedback options. We went with Excellent, Good, and Poor, but it feels like "Good" brings down scores a lot. I do like the simplicity of just three options, but sometimes think it might be too simple. **What problems is Crewhu solving and how is that benefiting you?** We've gotten valuable feedback from our clients and been able to track a CSAT score to gauge how we're doing. ## Crewhu Discussions - [What is CrewHu used for?](https://www.g2.com/discussions/what-is-crewhu-used-for) - 1 comment, 1 upvote - [View Crewhu pricing details and edition comparison](https://www.g2.com/products/crewhu/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+06%3A15%3A45+-0500&secure%5Bsession_id%5D=d33ccb65-af8d-49a7-863d-a4df3482fcab&secure%5Btoken%5D=345e47a2a910f771671d61c0c111801a55ec73677c7aa3f5466234b973f89909&format=llm_user) ## Crewhu Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) ## Crewhu Features **Marketing Gamification** - Templates - Simultaneous Competitions - Behaviors - Rewards - Customization - Mobile App **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Agentic AI - Gamification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - Decision Making **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Integrations** - CRM Integration - Social Media Integration **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Platform** - Public Leaderboard - Private Leaderboard - Analytics **Platform Content** - Survey Customization - Goal and Challenge Creation **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **System Management** - Security - System Monitoring **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards ## Top Crewhu Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,530 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,867 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,207 reviews)