Top 10 ConverzAI Alternatives & Competitors

Top 10 Alternatives to ConverzAI Recently Reviewed By G2 Community

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Sense
By Sense
4.5/5
(563)
Product Description
Recruit, retain, and redeploy top talent with robust communication and analytics tools. Outsmart, outperform and outdelight the competition.
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Reviewers say compared to ConverzAI, Sense is:
Better at support
Better at meeting requirements
Easier to set up
Categories in common with ConverzAI:
Recruiting Automation
Staffing
Chatbots

Zendesk for Customer Service
By Zendesk
4.3/5
(6,698)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to ConverzAI, Zendesk for Customer Service is:
Better at meeting requirements
Better at support
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots

Birdeye
By Birdeye
4.7/5
(3,889)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to ConverzAI, Birdeye is:
Better at support
Better at meeting requirements
More usable
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots
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SOCi
By SOCi
4.5/5
(3,734)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Reviewers say compared to ConverzAI, SOCi is:
Better at support
Better at meeting requirements
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots

Podium
By Podium
4.6/5
(2,066)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to ConverzAI, Podium is:
Better at support
Better at meeting requirements
Easier to set up
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots

Tidio
By Tidio
4.6/5
(1,878)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to ConverzAI, Tidio is:
Better at support
Better at meeting requirements
Easier to set up
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots

Zoho Recruit
By Zoho
4.4/5
(1,815)
Product Description
Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.
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Reviewers say compared to ConverzAI, Zoho Recruit is:
Better at meeting requirements
Categories in common with ConverzAI:
Recruiting Automation
Staffing

JobDiva
By JobDiva
4.7/5
(1,757)
Product Description
Job Diva is a full-service provider of the end-to-end JobDiva recruitment and applicant tracking solution to large and mid-sized staffing organizations.
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Reviewers say compared to ConverzAI, JobDiva is:
Better at support
Better at meeting requirements
Easier to set up
Categories in common with ConverzAI:
Recruiting Automation
Staffing

Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to ConverzAI, Genesys Cloud CX is:
Better at meeting requirements
Categories in common with ConverzAI:
AI Agents For Business Operations
Chatbots

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G2 Advertising
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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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