Top 10 ConverzAI Alternatives & Competitors

(8)4.1 out of 5

Research alternative solutions to ConverzAI on G2, with real user reviews on competing tools. Recruiting Automation Software is a widely used technology, and many people are seeking innovative, productive software solutions with job posting and interview scheduling. Other important factors to consider when researching alternatives to ConverzAI include reliability and ease of use. The best overall ConverzAI alternative is Sense. Other similar apps like ConverzAI are Zendesk for Customer Service - AC, Fin by Intercom, Birdeye, and SOCi. ConverzAI alternatives can be found in Recruiting Automation Software but may also be in AI Customer Support Agents Software or Candidate Relationship Management Software.

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Best Paid & Free Alternatives to ConverzAI

Sense
Zendesk for Customer Service - AC
Fin by Intercom
Birdeye
SOCi
Podium
Tidio
Zoho Recruit

Top 10 Alternatives to ConverzAI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ConverzAI stacks up to the competition, check reviews from current & previous users in industries like Staffing and Recruiting, and find the best product for your business.

Sense

By Sense

4.5/5

(562)

Product Description

Reviewers say compared to ConverzAI, Sense is:

Better at support

Better at meeting requirements

Easier to set up

Categories in common with ConverzAI:

Recruiting Automation

Staffing

Chatbots

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to ConverzAI, Zendesk for Customer Service - AC is:

Better at meeting requirements

Better at support

Categories in common with ConverzAI:

AI Agents For Business Operations

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to ConverzAI, Fin by Intercom is:

Better at support

Better at meeting requirements

Categories in common with ConverzAI:

AI Agents For Business Operations

Chatbots

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SOCi

By SOCi

4.5/5

(3,586)

Product Description

Reviewers say compared to ConverzAI, SOCi is:

Better at support

Better at meeting requirements

Categories in common with ConverzAI:

AI Agents For Business Operations

By Podium

Product Description

Reviewers say compared to ConverzAI, Podium is:

Better at support

Better at meeting requirements

Easier to set up

Categories in common with ConverzAI:

AI Agents For Business Operations

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to ConverzAI, Tidio is:

Better at support

Better at meeting requirements

Easier to set up

Categories in common with ConverzAI:

AI Agents For Business Operations

By Zoho

Product Description

Reviewers say compared to ConverzAI, Zoho Recruit is:

Better at meeting requirements

Categories in common with ConverzAI:

Recruiting Automation

By JobDiva

Product Description

Reviewers say compared to ConverzAI, JobDiva is:

Better at support

Better at meeting requirements

Easier to set up

Categories in common with ConverzAI:

Recruiting Automation

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to ConverzAI, Genesys Cloud CX is:

Better at meeting requirements

Categories in common with ConverzAI:

AI Agents For Business Operations

Chatbots