Top 10 Contact Center Studio Alternatives & Competitors

Top 10 Alternatives to Contact Center Studio Recently Reviewed By G2 Community

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Nextiva
By Nextiva
4.5/5
(3,440)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with Contact Center Studio:
Contact Center

Ozonetel
By Ozonetel
4.6/5
(619)
Product Description
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
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Reviewers say compared to Contact Center Studio, Ozonetel is:
Easier to set up
Categories in common with Contact Center Studio:
Contact Center

CallRail
By CallRail
4.5/5
(1,622)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Categories in common with Contact Center Studio:
Contact Center
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CallHippo
By CallHippo
4.5/5
(373)
Product Description
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
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Categories in common with Contact Center Studio:
Contact Center

Salesforce Service Cloud
By Salesforce
4.4/5
(7,175)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with Contact Center Studio:
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,504)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Categories in common with Contact Center Studio:
Contact Center

JustCall
By Saas Labs
4.3/5
(2,349)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Contact Center Studio:
Contact Center

NiCE CXone Mpower
By NiCE
4.3/5
(1,726)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Categories in common with Contact Center Studio:
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,630)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Categories in common with Contact Center Studio:
Contact Center

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers