The support from the Comprehensive team was exceptional. The responsiveness and flexibility were outstanding, especially when we had last-minute requests and challenges. The ability to preview and email letters directly, without needing to download batches, was a standout feature for us, and our managers found it incredibly helpful. We also liked the flexibility of the tool overall and the positive feedback it garnered from our managers. They particularly appreciated how straightforward it was to send letters directly to their teams Review collected by and hosted on G2.com.

The initial setup process was challenging. We chose to upload our data versus use an integration and we found it confusing that the upload was flexible with no template provided. We required a bit more guidance than anticipated, but the Comprehensive team was there to help ensure success. The analytics tools are helpful for analyzing data, but there’s room for improvement in usability, such as reordering columns or grouping countries effectively. We’re optimistic about using the system for future cycles, and we hope to see some of these improvements implemented to make the experience even smoother. Review collected by and hosted on G2.com.

The ability to customize the layout and formulas was great. Even better was the support from the Comprehensive team - especially with last minute changes that were needed! Managers really like the ability to preview letters and email to employees directly from the system (instead of a batch download). Review collected by and hosted on G2.com.

The initial upload process was a bit tedious, but the Comprehensive Team jumped in to get our data into the system. The analytics were helpful but could use some changes to improve graphic layout (order or groupings of data). Review collected by and hosted on G2.com.

I really appreciated the platform's usability and adoption, which made the merit cycle process streamlined and reduced errors. The integration and vendor support were the best I've experienced in my past 8 years in the industry, and overall, I had a great experience. This was our first time using a compensation platform and it significantly reduced the manual work we used to do, saving time and effort. Review collected by and hosted on G2.com.

The main areas of improvement were more learnings from our first cycle. Review collected by and hosted on G2.com.

This program significantly improved my annual compensation process. Its user-friendly interface, robust reporting features, and ability to streamline workflows reduced my reliance on Excel, saving me valuable time. The access controls provided peace of mind, allowing me to build in redundancies to ensure continuity even in my absence. Additionally, our customer support lead, Katelyn, was exceptional—always helpful, responsive, and attentive to our needs. Review collected by and hosted on G2.com.

Not too many, a few enhancements that we discussed that would be helpful but no show stoppers. Review collected by and hosted on G2.com.

Using Comprehensive is night and day in comparison to spreadsheets - it removes the possibility of human error, streamlines input from managers, and automatically creates award letters, which I would previously have to do manually. The Rippling integration also makes it super easy to ensure accurate information. I also love the Rippling csv export to make all the bonus and compensation mass changes we have during review cycles. Review collected by and hosted on G2.com.

The manager experience is incredibly intuitive, but I wish it was a little more-so for admins. Their team has guided me through it with excellent support and I’ve already noticed significant improvements in the past year since I’ve been using it. Review collected by and hosted on G2.com.

Comprehensive has streamlined our review and compensation process immensely. It has allowed us to provide our first-ever seamless performance review! It also has provided us with a great platform to display our team members' total annual compensation and awards. We loved the ease of implementation and ability to customize features to meet our company's needs. Review collected by and hosted on G2.com.

Set-up of certain features required a bit more technical expertise than expected, but our customer success expert made the experience less painful and more enjoyable. Review collected by and hosted on G2.com.

As an executive I can see everyone in my department at a glace - what they make, how that compares to internal and external benchmarks, what compensation changes are being recommended, etc. It makes comp review season a breeze. We've been using for years now and couldn't recommend it more highly. Review collected by and hosted on G2.com.

Nothing I dislike! I'm completely satisfied as a user. Review collected by and hosted on G2.com.

We have had a prior process of creating a master spreadsheet, then having to carve it up to send to Vice Presidents then receive them back and recreate the master spreadsheet to then provide to our CEO taking weeks and weeks of time better spent having strategic conversations about comp ratio positioning in line with our compensation rem philosophy.

Comprehensive makes this easy, efficient and timely and reduces the amount of time spent in a manual process. The logic builder to create the calculation logic is easy to use and enables customising our calculation logic to suit our needs. Can easily track proposed increases against calculated budget modelling via the use of a matrix approach based on performance rating and position in the market.

Roger, Katelyn and the team are awesome support partners and went well above and beyond to ensure our cycle kicked off within 6 weeks making the onboarding process easy.

highly recommend this a s a solution for you painful rem review cycles! Review collected by and hosted on G2.com.

Nothing so far, everything has been easy and seemless! Review collected by and hosted on G2.com.

For any P&C leader looking to modernise you're approach to rem reviews this is the tool for you. Comprehensive will help you move away from time consuming spreadsheets, that distract from your ability to make fair, market informed and impactful compensation changes for your people. It also gives you the tools required to drive transparency in your processes to whatever level you desire. Review collected by and hosted on G2.com.

I can't think of too many downsides to be honest! Everything has just worked. Review collected by and hosted on G2.com.

With comprehensive, there's no manual planning and no messy formulas. It made our merit process so easy for both the cycle administrators and the reviewing managers. Review collected by and hosted on G2.com.

There were a few cuts of data I needed to analyze manually, but in reviewing after our cycle, we were able to find how to automate analysis as well. And, Comprehensive just launched a new analytics feature, which seems to solve that issue! Review collected by and hosted on G2.com.