Best Emotion AI Software

Lucid

Lucid detects cognitive biases in AI outputs. It identifies 74 bias types with 98% precision in under 2 minutes. Available as a Chrome extension and API for enterprise integration. Designed for AI governance teams, compliance officers, and developers who need to ensure AI generated content is fair, accurate, and free from systematic distortion.

Average Rating: 4.4/5.0

Total Reviews: 54

Sales Interaction Agent

Q for Sales gives revenue teams real-time guidance to eliminate guesswork, accelerate workflows, and win more deals. With the help of Q for Sales, you can capture notes, analyze sales conversations, and understand what motivates buyers to boost seller engagement and effectively coach your team from the customer’s perspective. Built with the entire revenue team in mind. From real-time insights to Voice of the Customer and buyer analytics, Q surfaces actionable insights for every member of the revenue team. Validate messaging, surface the moments that matter, share important meeting clips across teams, and enable your reps to meet buyers in the moment—with better understanding across every meeting and deal. Q for Sales Includes: Q Real-Time: AI-Powered Notetaking and Meeting Insights for Zoom, Teams, & WebEx Meeting Insights: Auto-surface key moments and action items. Analyze buyer sentiment and engagement to identify the topics, content, and moments that matter most to your customer. Deal Insights: Understand the sentiment and engagement of all stakeholders, identify what is needed to move deals forward and accelerate sales execution. Analytics: Voice of customer insights based on verbal, tonal, and visual signals to validate messaging and methodology, identify market trends, gauge confidence, and better understand your buyer. Improve: Micro-Coaching and Seller EQ to inform Reps on their performance, surface coachable moments, and improve conversation skills and empathy based on buyer reactions. Team EQ: Realize the value of training and enablement. Identify lapses in empathy, hesitations, and coachable moments across your team. Track improvement and correlate training to real business outcomes. Sharing: Quickly create and share meeting clips and playlists based on your selection or save time with AI-generated key moments. Sales Coaching: Surface coachable moments based on buyer confusion and concern while gaining new metrics around Rep performance. Realize the value of training and enablement. Team Selling: Get the right people involved in every deal and streamline handoffs. Comment and collaborate directly within the context of specific meetings and deals. Access Controls: Complete or controlled access to Meeting Insights, Deal Insights, and Analytics based on your unique permissions.

Average Rating: 4.3/5.0

Total Reviews: 20

Conversation Insights Agent

Unlock the power of your enterprise data with conversational analytics built from the ground up to use large language models. Uniphore U-Analyze uses generative AI to uncover trends, intents and insights from customer interactions, helping businesses better understand their customers, fine-tune contact center operations and create smoother, simpler customer experiences.

Average Rating: 4.3/5.0

Total Reviews: 19

AB Tasty

At AB Tasty, we’re your partner for pushing great ideas even further through optimization. We achieve this by empowering brands to build better experiences using personalization, experimentation, recommendations, search and the market’s only emotions-based segmentation solution. Our all-in-one platform offers web and API solutions for a unified approach to creating seamless experiences. We are a trusted partner in optimization and innovation to over 1,100 brands including Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, LVMH, and many others. Our global team of experts is what sets us apart with an unmatched customer-first mindset embedded into company culture. To learn more, visit www.abtasty.com

Average Rating: 4.4/5.0

Total Reviews: 419

FaceReader Online

FaceReader Online is a web-based facial coding and webcam eye tracking platform. It integrates Responsible AI with Behavior AI, helping advertising experts, academic researchers, and UX professionals to understand real human reactions and boost the effectiveness of their content and designs. The company aims to give data-driven insights, that can improve design, and maximize campaign impact. With a global user base and a commitment to scientific rigor, FaceReader Online is recognized as a leader in the field of affective computing.

Average Rating: 4.0/5.0

Total Reviews: 20

Amotions AI

Amotions AI is an emotionally intelligent AI coaching platform for sales and customer-facing teams. It connects practice before a conversation, private guidance during the conversation, and feedback afterward, using the team's playbooks and communication standards. During live calls, Amotions suggests discovery questions, objection-handling responses, product answers, and next steps while the seller can still act. Guidance stays on the seller's screen; Amotions does not join as a meeting bot. The desktop app and Chrome web app support computer-based workflows, and a native Zoom app provides an in-meeting coaching experience. Teams, Google Meet, phone, and supported dialer workflows use desktop or browser coaching. AI roleplay lets reps rehearse difficult conversations before meeting a real customer. Teams can bring approved talk tracks, product knowledge, objections, and buyer scenarios so practice reflects their own process. After a conversation or roleplay, transcripts, scorecards, and coaching feedback help users identify what worked and what to practice next. Custom rubrics let managers evaluate against their organization's standards. Personalization is available on the free Basic plan with limited usage. Paid plans add custom AI agents and more coaching capacity; Enterprise supports larger rollouts and integration needs. Live coaching requires a supported computer workflow rather than a mobile live-coaching app. See the product: https://amotionsinc.com/demo?utm_source=g2&utm_medium=referral&utm_campaign=product_profile Current plans and allowances: https://amotionsinc.com/pricing

Average Rating: 4.4/5.0

Total Reviews: 15

Decode

Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive creative analytics, and insights management with Emotion AI, Behavior AI and Generative AI, Decode delivers faster, more actionable insights across the entire customer journey. Complete Research Suite: - Consumer Insights: AI-powered surveys, qualitative research, diary studies, shopper behavior analysis, and social media research that decode emotions and predict behaviors. - User Experience Research: Remote user testing, journey mapping, wireframe validation, prototype testing, and live website optimization. - Predictive Creative Analytics: Real-time eye-gaze tracking, attention measurement, and creative optimization powered by advanced Neuro AI. - Insights Intelligence Hub: Centralized AI Copilot that automatically analyzes calls, meetings, documents, and research data to surface connected insights across all touchpoints.

Average Rating: 4.5/5.0

Total Reviews: 51

EchoDepth

EchoDepth is Cavefish core platform for **Emotional Decision Intelligence**. It is designed to measure how people actually feel about something in real time, rather than relying on what they say after the fact. At a practical level, it works by analysing **involuntary human signals** captured through standard video. Instead of asking questions like “what do you think?”, it observes the immediate emotional response that occurs before someone has time to interpret or filter it. The system focuses on two layers: First, **facial Action Units**. These are specific muscle movements in the face, originally defined in the Facial Action Coding System. They occur automatically and reflect genuine emotional reactions in the first few hundred milliseconds after exposure to a stimulus. Second, **emotional state modelling** using three dimensions: * Valence: whether the response is positive or negative * Arousal: the intensity of the response * Dominance: the sense of control or submission By combining these, EchoDepth produces a moment-by-moment map of emotional response. This allows you to distinguish between surface-level approval and genuine desire or resistance, which often look identical in traditional research. The purpose is to solve a structural limitation in research and decision-making: people cannot reliably articulate their true emotional response, especially in real time or in social contexts. EchoDepth bypasses that limitation by measuring the response before it is verbalised. Typical use cases include: * Product and packaging testing * Marketing and creative evaluation * Leadership communication and investor messaging * Employee experience and culture diagnostics * High-stakes decision validation In simple terms, EchoDepth helps organisations understand **how decisions will land emotionally before they are made**, so emotional risk can be assessed alongside financial and operational factors.

Average Rating: 4.6/5.0

Total Reviews: 12

Opsis Emotion AI

Awarding-winning emotion machine learning algorithm for multimodal facial, speech, text and posture with psychological annotation to manifest an individual or large group with refine classification. The solution is adapted to run natively on SAP platform and can used as service for other apps.

Average Rating: 4.8/5.0

Total Reviews: 2

Real-time Guidance Agent

U-Assist is an intelligent agent guidance solution designed to streamline the onboarding process, reduce error rates, and enhance operational efficiencies within customer service environments. By integrating advanced technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA), U-Assist automates knowledge-based integration, ensuring that agents have immediate access to essential customer information during interactions. This capability allows agents to provide seamless service without the need to place customers on hold, thereby improving the overall customer experience. The target audience for U-Assist includes organizations that prioritize customer service excellence and seek to optimize their operational workflows. This solution is particularly beneficial for call centers, customer support teams, and businesses that handle a high volume of customer inquiries. By addressing common pain points such as lengthy onboarding processes and high error rates, U-Assist empowers agents to perform more effectively and efficiently, ultimately leading to improved customer satisfaction. Key features of U-Assist include real-time data retrieval, automated knowledge sharing, and performance analytics. These features work together to enhance the agent experience by reducing the time required for onboarding new staff, allowing them to become productive more quickly. Additionally, U-Assist increases upsell and cross-sell opportunities by equipping agents with relevant information that can be leveraged during customer interactions. This not only boosts agent performance but also contributes to the overall revenue potential of the organization. U-Assist minimizes costly errors by providing agents with accurate and up-to-date information, thereby reducing the likelihood of repeat calls and enhancing the quality of service provided. The solution also helps reduce agent handling time, allowing for more efficient call management and enabling agents to deliver consistently exceptional customer service. By integrating U-Assist into their operations, organizations can expect to see a significant improvement in both agent productivity and customer satisfaction, creating a more effective and responsive customer service environment.

Average Rating: 5.0/5.0

Total Reviews: 1

Viewpoints.ai

Viewpoints.ai is a patented legal technology platform for litigation strategy, jury research, and case evaluation. Developed by Stanford-trained media psychologists and grounded in research on human decision-making, the platform uses venue-specific AI jurors to help trial teams test how different types of jurors may respond to case themes, evidence, witnesses, damages arguments, and other strategic decisions before trial. Unlike general-purpose AI tools that produce a single answer, Viewpoints creates populations of distinct simulated jurors with different backgrounds, life experiences, media exposure, psychological traits, cognitive biases, and decision-making tendencies. Jurors can review pleadings, testimony, exhibits, video, expert opinions, openings, closings, and other case materials, then answer questions, interact with attorneys, and deliberate in panels. Litigators use Viewpoints to test themes and arguments, evaluate witnesses and evidence, explore damages strategies, compare competing narratives, and inform case valuation and settlement decisions. Simulations can be rerun quickly as discovery and trial strategy evolve. The platform is used by more than a dozen Am Law 100 firms and major insurance companies, and its methodology has also been tested against live human jury research.

Average Rating: 4.7/5.0

Total Reviews: 3

Affectiva

Affectiva is now a Smart Eye company. In June 2021 Smart Eye acquired Affectiva. We are merging the two companies to form a global AI powerhouse.

Affect Lab

Affiniti AI

Affiniti AI is an innovative conversational AI platform designed to enhance mental health therapy by providing continuous support to clients between sessions. Serving as a virtual co-therapist, it enables clients to practice and internalize coping strategies, reinforcing their commitment to mental health improvement. Therapists benefit from detailed insights into client experiences, facilitating more focused and impactful therapy sessions. Key Features and Functionality: - Client Engagement: Offers AI-based support between therapy sessions, allowing clients to practice coping strategies and maintain progress. - Therapist Support: Provides therapists with in-depth interaction analysis, offering insights into client experiences and obstacles. - Seamless Integration: Easily incorporates into existing therapy practices without disruption, complementing traditional methods. - Security and Privacy: Employs robust security measures to safeguard all client interactions and data. Primary Value and Solutions: Affiniti AI addresses the challenge of maintaining client engagement between therapy sessions by offering continuous, personalized support. This approach empowers clients to actively participate in their mental health journey, leading to improved outcomes and a stronger therapeutic alliance. For therapists, the platform streamlines session planning and enhances the effectiveness of therapy by providing valuable insights into client progress and challenges.

Agaton