Meghan .
M
Assistant Growth Consultant
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Cuts down user interview analysis time significantly"
4/5
What do you like best about Decode?

Decode combines video, accurate transcripts, and smart AI sentiment tracking in a simple, intuitive dashboard. The platform runs smoothly even with long user recordings, connects directly to our regular workspace apps, and took almost no time to learn. It gives us high ROI by turning raw interview clips into clear team insights in minutes. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The automated transcription is solid overall, but it occasionally struggles with strong accents or background noise, requiring some manual editing. Expanding the native integrations with tools like Slack or Jira would also make sharing clips with the product team smoother. Review collected by and hosted on G2.com.

See what 51 reviewers think of Decode

4.5 out of 5 · Verified reviews from real users

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