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G2 recognized CMap
CMap

By CMAP Software Ltd

4.5 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with CMap?

CMap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find CMap to be very straightforward and user-friendly, enhancing efficiency in project operations and timesheet submissions. (6 mentions)
Users praise the responsive and helpful customer support from CMAP, enhancing their overall experience and efficiency. (5 mentions)
Users value the user-friendly features of CMap, enhancing project management and streamlining operations seamlessly. (3 mentions)
Users find CMap's integrations with tools like HubSpot crucial for streamlining operations and enhancing efficiency. (3 mentions)
Users highlight the streamlined project management capabilities of CMap, enhancing efficiency and integration across operations. (3 mentions)
Users value the intuitive design of CMap, finding it user-friendly and effective for managing complex projects. (2 mentions)
Users value the streamlined invoicing procedures of CMap, enhancing efficiency in project management and resource planning. (2 mentions)
Users value the powerful and intuitive BI reporting of CMap, enhancing project management efficiency and insights. (2 mentions)
Users report poor customer support, citing inconsistent help and unresolved issues, particularly with report building and integrations. (3 mentions)
Users find the complexity of the report builder overwhelming, making it challenging to utilize effectively without support. (2 mentions)
Users find the report builder complex, hindering usability and making it hard to upskill team members effectively. (2 mentions)
Users face significant integration issues with CMap, notably persistent problems with HubSpot that remain unresolved. (2 mentions)
Users find the learning curve steep with CMap, especially regarding report building and onboarding complexities. (2 mentions)
Users desire improvements in invoicing features, specifically for reporting on project stages and template bookmarks. (1 mentions)
Users find project management issues in CMap due to alignment needs and confusing scheduling features. (1 mentions)

Top Pros or Advantages of CMap

1. Ease of Use
Users find CMap to be very straightforward and user-friendly, enhancing efficiency in project operations and timesheet submissions.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

2. Customer Support
Users praise the responsive and helpful customer support from CMAP, enhancing their overall experience and efficiency.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

3. Features
Users value the user-friendly features of CMap, enhancing project management and streamlining operations seamlessly.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

4. Integrations
Users find CMap's integrations with tools like HubSpot crucial for streamlining operations and enhancing efficiency.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

5. Project Management
Users highlight the streamlined project management capabilities of CMap, enhancing efficiency and integration across operations.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

6. Intuitive
Users value the intuitive design of CMap, finding it user-friendly and effective for managing complex projects.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you like about CMap?

The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers,

7. Invoicing
Users value the streamlined invoicing procedures of CMap, enhancing efficiency in project management and resource planning.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly and Supportive CMAP Team"

What do you like about CMap?

- CMAP is very straightforward and user friendly. - CMAP Consultants, Support Team and Onboarding Team have been brilliant. Max Stothard has been ou

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you like about CMap?

Our company have been using CMap for project management, HR, finance integration and BD for 1 year and have found it has particularly helped to stream

8. Reporting Efficiency
Users value the powerful and intuitive BI reporting of CMap, enhancing project management efficiency and insights.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you like about CMap?

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you like about CMap?

The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers,

Top Cons or Disadvantages of CMap

1. Poor Customer Support
Users report poor customer support, citing inconsistent help and unresolved issues, particularly with report building and integrations.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Growth Plan review for SME AEC company"

What do you dislike about CMap?

We have found that at time the help and support hasn't been as tailored to our industry as it could have been.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

2. Complexity
Users find the complexity of the report builder overwhelming, making it challenging to utilize effectively without support.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

3. Complex Usability
Users find the report builder complex, hindering usability and making it hard to upskill team members effectively.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

4. Integration Issues
Users face significant integration issues with CMap, notably persistent problems with HubSpot that remain unresolved.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

5. Learning Curve
Users find the learning curve steep with CMap, especially regarding report building and onboarding complexities.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Superb Platform That Transformed Our Operations, Customisation Takes Effort but Is Worth it."

What do you dislike about CMap?

Take care which onboarding package you choose: explore with them exactly what the different options offer. Ours felt a bit rushed (though the team wer

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent for Resourcing and Project Tracking"

What do you dislike about CMap?

The report builder is exceptionally complex to use and not intuitive. It is also limited in what you can report on and how you visualise data. It is v

6. Invoicing Issues
Users desire improvements in invoicing features, specifically for reporting on project stages and template bookmarks.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"CMap is easy to use and is a great project management tool"

What do you dislike about CMap?

There are some reporting features I would like to see implemented (ability to report on % complete per stage of a project) and more/different bookmark

7. Project Management Issues
Users find project management issues in CMap due to alignment needs and confusing scheduling features.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"CMap is easy to use and is a great project management tool"

What do you dislike about CMap?

There are some reporting features I would like to see implemented (ability to report on % complete per stage of a project) and more/different bookmark

CMap Reviews (98)

Reviews

CMap Reviews (98)

4.5
98 reviews
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Verified User in Architecture & Planning
UA
Mid-Market (51-1000 emp.)
"Wonderful tool for resource management!"
What do you like best about CMap?

Being a support member of the project team, CMAP gives me the chance to understand my own productivity, resource allocation and an overview of project profitability and success. This helps me perform my role better and support the team! Review collected by and hosted on G2.com.

What do you dislike about CMap?

Initially understanding the processes of where to find the information you are looking for takes adjustment, but once you have it worked out it is easy to use. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Useful overall project management tool"
What do you like best about CMap?

CMAP is easy to pick-up once you know the basics, you can track projects easily and easily see a topline overview of where a project is tracking Review collected by and hosted on G2.com.

What do you dislike about CMap?

You cannot freely move the additionals in a fee estimator like you can with fees. And there are some other minor functionalities which could be smoother/more efficient Review collected by and hosted on G2.com.

AC
Principal Consultant
"Principal Consultant"
What do you like best about CMap?

Simple and easy to use. Intuitive UI with common sense layout. I never needed any instruction to get going Review collected by and hosted on G2.com.

What do you dislike about CMap?

Nothing yet. It seems usefully laid out and simple to navigate Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Mid-Market (51-1000 emp.)
"I have found CMAP really easy to use/navigate"
What do you like best about CMap?

The reports you can produce, I also like the layout as it looks clear Review collected by and hosted on G2.com.

What do you dislike about CMap?

The Toil report versus hours worked as this is hard to understand Review collected by and hosted on G2.com.

JW
Facade engineer
Small-Business (50 or fewer emp.)
"Good"
What do you like best about CMap?

The project management functions are clearly showing the situation of each project. And the timesheet and time-off functions are very good. Review collected by and hosted on G2.com.

What do you dislike about CMap?

Some of the function buttons are not too easy to find. Review collected by and hosted on G2.com.

Yanislav K.
YK
Architect
Small-Business (50 or fewer emp.)
"The program is easy to use and help with the work process."
What do you like best about CMap?

It's easy to use when you first log in. All you need for your workplace is easily available. Review collected by and hosted on G2.com.

What do you dislike about CMap?

The program does what it is supposed to do without any problem. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"Great for resource scheduling and helps creating business awareness"
What do you like best about CMap?

Being able to plan and remain realistic throughout the process. Review collected by and hosted on G2.com.

What do you dislike about CMap?

A bit inflexible with part-time work and data input can take up time. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Small-Business (50 or fewer emp.)
"MOving from another system, very pleased"
What do you like best about CMap?

Ability to track project performance from a single page and see how we can get back into profit, Review collected by and hosted on G2.com.

What do you dislike about CMap?

AEC staffing prediction needs more work to be more acurate Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Mid-Market (51-1000 emp.)
"Impressive programme to manage project services"
What do you like best about CMap?

The ability to monitor all aspects of the projects - especially progress and budget vs. actual. Review collected by and hosted on G2.com.

What do you dislike about CMap?

Detailed guidance is not easy to find.

A frequently asked questions section would be helpful. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business (50 or fewer emp.)
"Excellent Project and Time Management Tool"
What do you like best about CMap?

Very reliable and scalable to our needs Review collected by and hosted on G2.com.

What do you dislike about CMap?

Interface is a little plain but very effective Review collected by and hosted on G2.com.

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