CMap is an amazing platform and helps in making easy to plan, map out, and understand complex information. Earlier we used to get lost in scattered notes, and endless documents but with the support of CMap, everything comes together in a clear, visual way. I can say that it's simple to move things around, reorganize ideas and see connections you might have missed earlier.

The resourcing side of CMap is really easy to use. We have quite a rigid way of resourcing and as a result do not use all of the features CMap offers, but it has been relatively easy to find an approach that works for us. The project pages and project tracking is really clear and has improved massively this past year with the updates that have been introduced (for example, the project graph on the "Project Details" page. This makes it much easier for our less advanced CMap users to understand at a glace how a project is tracking. CMap offers an integration with HubSpot, which we use for our CRM. This is a big advantage and should be a big time saver. Our Account Manager is fantastic, and we worked with a Consultant for a few months which had a huge impact on advancing our use of CMap. If you're implementing CMap with no prior experience of a platform like this, having someone who dedicates the time to understand your use case and can help you set the system up in a way that works for you is crucial to success. We would not be where we are without the time and support from Sophie.

Once set up it's very easy to use, they've thought of pretty much everything (for a consulting business), and they're generally responsive to feedback. It's transformed our project operations: regularly getting close to our utilisation figures, keeping close tabs on resourcing so people are working optimally without overload - and it's made everyone's lives measurably better. We've (the team has) made a lot of changes to our business, and the improvements are not all down to CMap, but in parallel CMap has been a very important feature because it has helped smooth everything and connect up a series of separate processes, which has yielded tangible efficiencies. So, if you do choose to implement CMap it really is worth taking a holistic view of your whole operation and adapting that alongside. Don't just bolt it on and expect magic (though it will still be better than what you have got now!).