Clootrack Reviews & Product Details

Clootrack's advanced analytics capabilities are a game changer. Breaking down departmental silos to line up data sources, having the option to break unstructured data into themes and subthemes, and look at customer sentiment by themes has markedly improved the quality of insights we are able to report back to the business Review collected by and hosted on G2.com.

Some of the visualization dashboards could use improvement for clarity - with that being said, the team is incredibly open to feedback and willing to collaborate Review collected by and hosted on G2.com.

It is the first port-of-call for understanding main category drivers, key sub-themes, and competitive performance of brands in the category. The fact that it is scraped and analysed by an automated, AI-driven process makes the findings objective and unbiased. It is also excellent for tracking trends in the category or effectiveness of initiatives by specific brands.

The new Tableau-based graphing capabilities allow quick presentation of key data, and the dashboard interface is easy to understand and use.

As a strategy consultant, Clootrack is my usual go-to for a quick and remarkably detailed overview of the category and brands without investing in time-consuming and expensive primary consumer research. Review collected by and hosted on G2.com.

No real downsides, but potential improvement areas include more customisable tabulation and graphing formats, better ways to export data to other software for further analysis and better AI tools for insighting and analysis. Review collected by and hosted on G2.com.

It's a one stop shop to see all key takeaways for a product from a customer perspective. Review collected by and hosted on G2.com.

you can get an overload of info if you don't choose the correct filters you need to see relevant data. Review collected by and hosted on G2.com.

Clootrack has been very easy to use. The dashboards offer a variety of insights into the operations offered by our facilities of interest. We have been using Clootrack to understand customer service and reviews from many US facilities, and have found that we have been able to integrate reviews from places such as reddit, twitter and other social media websites. This has been great at allowing us to pinpoint areas to recommend changes. Customer support has been very useful at helping us edit the features we want displayed on the dashboard. I really enjoyed interacting with the LLM/chat feature to gain insights from the data. Review collected by and hosted on G2.com.

The interface could be a bit neater, and better graphics. Review collected by and hosted on G2.com.

The team is very flexible in terms of the data and insights we can get. Able to collate across multiple sources and build out custom analyses. Dashboard is comprehensive. Review collected by and hosted on G2.com.

Timelines can be an issue if you have short deadlines. The dashboard can be a bit hard to read due to high amounts of detail. Review collected by and hosted on G2.com.

I like the team at Clootrack were always eager to go above and beyond to handle our team's custom product request, even if they may have been edge cases. Clootrack is a super friendly team and led by a great group of people. Review collected by and hosted on G2.com.

Clootrack offers so much, in terms of analytics, the UX may be cleaner if they streamlined their offering. Review collected by and hosted on G2.com.

I learned some very good insights, and the cutting-edge features available make decision-making very easy. Review collected by and hosted on G2.com.

It's very much fine & we did not find any issues as such. Review collected by and hosted on G2.com.

A good platform to get the insights of the surveys. Review collected by and hosted on G2.com.

Some part of the UI can be addressed to modify based on the needs. Review collected by and hosted on G2.com.

The quality and accuracy of the analysis much better than other tools Review collected by and hosted on G2.com.

Processing time comparatively higher than other Review collected by and hosted on G2.com.

It provides a very cost effective means to rapidly understand customer sentiment and important elements for analysis and improvement. Review collected by and hosted on G2.com.

I have no dislikes at this point in time. Review collected by and hosted on G2.com.