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ChowNow for Restaurants Reviews & Product Details

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Pricing

Pricing provided by ChowNow for Restaurants.

ChowNow Pro, Annual Plan

$199.00
Per Month

ChowNow Premier, Annual Plan

$298.00
Per Month

ChowNow for Restaurants Integrations

(1)
Integration information sourced from real user reviews.

ChowNow for Restaurants Media

ChowNow for Restaurants Demo - Direct Website Ordering
Protect profits with commission-free ordering on your website.
ChowNow for Restaurants Demo - Advanced Reporting
Uncover insights to optimize your business with real-time analytics and self-serve reports.
ChowNow for Restaurants Demo - Restaurant Websites
Attract diners with a site optimized for ordering and search.
ChowNow for Restaurants Demo - Branded Mobile Apps
Make it easy for diners to order with an expert-built app that reflects your brand.
ChowNow for Restaurants Demo - Automated Email Marketing
Encourage diners to order more often with emails proven to drive sales.
ChowNow for Restaurants Demo - Order Aggregation
Ditch multiple tablets and reduce errors by syncing all your direct and delivery app online orders in one place.
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ChowNow for Restaurants Reviews (73)

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Reviews

ChowNow for Restaurants Reviews (72)

View 1 Video Reviews
4.6
73 reviews

Pros & Cons

Generated from real user reviews
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brian h.
BH
Operations Manager
Small-Business (50 or fewer emp.)
"Consistent and reliable, but slow in new features."
What do you like best about ChowNow for Restaurants?

The system itself is solid. In all the years we have had it, there has rarely ever been any downtime. The tablet is easy to use and configure and works well with the printer. The interface on the tablet is also easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

After a decade of using it, I still can not get reports for item sales that are not CSV files. The promise of new features and interface had been listed at the top of our portal as "coming soon" for years. As reliable as the system is, it is constantly falling behind new features from other companies. Review collected by and hosted on G2.com.

Scotty M.
SM
General Manager
Small-Business (50 or fewer emp.)
"We LOVE ChowNow!"
What do you like best about ChowNow for Restaurants?

ChowNow is easy to use and integrates perfectly with our POS system. It's an easy and reasonably priced way to increase revenue for your business. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The user interface of the ChowNow can be a little confusing at times. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Fail. Every Time."
What do you like best about ChowNow for Restaurants?

Pretty straightforward and easy to navigate, except for the final confirmation step. It never does. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

One of my favorite eateries uses ChowNow for online orders. I can NEVER complete an order online. It takes all information, including payment info, and then will not confirm the order. Every Time. Then you gotta call it in instead. Review collected by and hosted on G2.com.

Pavkata S.
PS
Small-Business (50 or fewer emp.)
"Excellent service and integration"
What do you like best about ChowNow for Restaurants?

Great support team with fast response time. Having access to customers email addresses directly also they build us an app they safe us a lot of fee. Thank you Chownow /Justin/ Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The only thing is extra charge on customers request!!! and in we can included also a pictures in the future Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi Pavkata,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today.

See how ChowNow for Restaurants improved
Mounia A.
MA
VP of Marketing
Mid-Market (51-1000 emp.)
"Best restaurant online ordering & delivery Software"
What do you like best about ChowNow for Restaurants?

Great software

Clients list is yours so you use it to promote to them whatever you have in monthly basis

Great customer service 24hrs

Fast answers

Always there to help

Fair price

Adding new features such us VIP membership and delivery with doordash Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Menu without food' pictures I wish we can have this option. cause most of other online ordering having this option. that make a customer make up his mind easily. unless he know the place he will his mind without necessary to see a picture Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi Mounia,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today.

See how ChowNow for Restaurants improved
Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Great service for restaurants"
What do you like best about ChowNow for Restaurants?

In covid times when restaurants suddenly needed the ability to offer takeout, Chow Now was such a helpful service to restaurant owners. I had clients who needed to quickly implement a program so customers could order food from their website and this was an easy program to implement and for the kitchen to use as well. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I don't dislike anything. Of all the ordering services I've seen implemented on various restaurants' ordering sites, this one seems the most detailed and user-friendly Review collected by and hosted on G2.com.

C C.
CC
Operations Manager
Small-Business (50 or fewer emp.)
"Great platform for online ordering"
What do you like best about ChowNow for Restaurants?

Flat fee 99/months truly helps us as a small business survive in this crisis situation Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

There is no feature to adjust item and price on the tablet for customers special requests Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business (50 or fewer emp.)
"Great way to save money and time."
What do you like best about ChowNow for Restaurants?

Very helpful saving money instead of paying fees to Grubhub. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Delivery option is not as big of an area that I would like. Review collected by and hosted on G2.com.

WB
Owner
Small-Business (50 or fewer emp.)
"Amazing service from our first day until now"
What do you like best about ChowNow for Restaurants?

The best part of working with ChowNow is that our customers are satisfied. The option for our business to tell customers how long we expect the wait to be is great. There's also a personal touch we love, with ChowNow sending thank you emails to customers after their order. From a business standpoint, we love their customer service. They are quick to respond, their service is easy to use on the app, and they follow up with daily, weekly, AND monthly reports. They're also great at catching any fraudulent charges, which gives me peace of mind. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

THings are great with ChowNow. We have no complaints. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
"ChowNow"
What do you like best about ChowNow for Restaurants?

Easy menu programming & overall user friendly admin portal Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

When we remove menu items for the day, a lot of the times they are not returned on the designated date we set them to return. We feature donuts and we often update menu availability. However, I've already contacted a ChowNow rep for this issue and they said they would notify their team and keep an eye on it.

But this issue is still an issue. I manually log on to the admin portal and make sure all available menu items are not archived.

Also, when we remove items for the day, those requests are not reflective on our menu until much later. Therefore, we have many orders with customers ordering items we're out of. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by ChowNow for Restaurants.

ChowNow Pro, Annual Plan

$199.00
Per Month

ChowNow Premier, Annual Plan

$298.00
Per Month

ChowNow Hub

Starting at $119.00
Per Month
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