--- title: ChowNow for Restaurants Reviews meta\_title: 'ChowNow for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how ChowNow for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # ChowNow for Restaurants Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ChowNow for Restaurants but has limited features. Are you part of the ChowNow for Restaurants team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ChowNow is an online ordering system for restaurants that gives busy restaurant owners everything they need to grow their business and their bottom line. Since 2011, ChowNow's restaurant experts have partnered with more than 22,000 independent restaurants. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. Every diner you serve, every order you fulfill, every experience you deliver — that’s value you created. But too often, third-party platforms take a cut of it, own the customer relationship, and leave you starting from zero every time. From online ordering and catering to dine-in and automated marketing, ChowNow connects everything into one unified platform so you can grow your business and your bottom line. Ordering Suite: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing Suite: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operations Suite: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. You have big plans for your restaurant. ChowNow is the partner to get you there. * * * Seller [ChowNow](https://www.g2.com/sellers/chownow) Discussions [ChowNow for Restaurants Community](https://www.g2.com/products/chownow-for-restaurants/discuss) Solution Type Best-of-Breed Overview by Emma Liburdi Show More ## Pricing Pricing provided by ChowNow for Restaurants. ### ChowNow Launch, Annual Plan $229.00 Per Month ### ChowNow Grow, Annual Plan $319.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chownow-for-restaurants/pricing) ## Top-Rated Alternatives [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ ![Uber Eats for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber Eats for Merchants") Uber Eats for Merchants 4/5(184) ](https://www.g2.com/products/uber-eats-for-merchants/reviews) [ ![GrubHub for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/chownow-for-restaurants/competitors/alternatives) ## User Insights Average based on 73 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Kent G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kent G.") KG Kent G. GM Small-Business (50 or fewer emp.) 10/20/2020 "The Perfect time to use Chow Now for Restaurants" 4.5/5 What do you like best about ChowNow for Restaurants? Chow now is easy to use right from the start. The setup was easy and the process was simple to share with staff. The Chow Now staff has always been easy to work with and the cost is ideal when competing against 3rd party services! Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? I wish we could add photos to the menu items. Also having a report of items currently 86'd from our menu would make operations easier. With the pandemic, we find it difficult to maintain supplies and often need to remove them from the ordering platform. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: The ease of use for both staff and customers makes Chow Now an easy choice for restaurants. The cost of use is very low and gives us a great chance to compete for online ordering. Set up is quick and easy and the support has always been great! Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? During the pandemic, we are able to easily offer online ordering from our web page, Instagram, and the app created by chow now making it easy for us to add this service, Customers appreciate the ease of use when they order and the service even utilizes the database to return market to our customer base. Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4432229/official_response/edit) Hi Kent, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at the blog post below to learn how you can upload photos to your menu today. We also now have 86ing! You can see the toggled-off items and a summary at the top of your menu as well. Learn more here: https://support.chhttps://support.chownow.com/restaurant/s/article/how-to-delete-menu-items [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) 4/20/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hansel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hansel B.") HB Hansel B. Small-Business (50 or fewer emp.) 10/22/2020 "The 3rd Party That Makes More Cents." 5/5 What do you like best about ChowNow for Restaurants? No commission, flat fee. In today’s struggling restaurant industry, the bottom line is more important than ever. While other third party apps charge you insane commissions without actually doing much to get you closer to your bottom line, ChowNow is here to change the game and give relief back to restaurant owners. 100% of the revenue in our accounts is easily the best option. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? It is missing some key features that the third party apps offer. I would study the UX of the top 3 most popular companies and add some of those important features. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Most importantly, streamlined, nearly-native online ordering integration. That was HUGE. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JR Johnny R. Small-Business (50 or fewer emp.) 10/28/2020 "Awesome people and a awesome company to partner up with!" 5/5 What do you like best about ChowNow for Restaurants? I love how they go out of their way to help every with every step. They want you to succeed as a partner company! Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? Nothing, really. Chownow has been more than helpful in so many ways Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: I would suggest that anyone in the industry consider giving Chownow a shot over any other the other online ordering platforms. They are there to help and guide you every step of the way. If you take advantage of all of the help they offer, you will see growth in your business! Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? They have helped take my online ordering and delivery to the next, best step. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Derek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek S.") DS Derek S. Small-Business (50 or fewer emp.) 10/20/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Increased revenue. Seamless user experience." 5/5 What do you like best about ChowNow for Restaurants? New revenue stream with online ordering and delivery. Back-end user interface is intuitive and menu items can be updated with ease. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? When a guest chooses a pickup time, we cannot accept that pickup time. We have to choose a time with the fewest number of minutes, which is five. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: The main point of differentiation is the integration into Instagram, where a user can be directed directly to online ordering through an Instagram post Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Contactless transactions with curbside pickup. Guest average has increased -- we have found guests are more likely to order a higher tab with the online feature as opposed to calling in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AR Ashok R. Owner Small-Business (50 or fewer emp.) 10/20/2020 "Online ordering via ChowNow" 4.5/5 What do you like best about ChowNow for Restaurants? Support from Anders Rotto during start-up Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? No food photos on the website or mobile app. Food photos increase sales by 40%. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: I have recommended ChowNow to 5 other restaurants. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Able to deliver via DoorDash through ChowNow. Also seamless online ordering. Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4432285/official_response/edit) Hi Ashok, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today. [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) 2/23/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VP Vince P. Small-Business (50 or fewer emp.) 10/28/2020 "Seamless with a higher check average" 5/5 What do you like best about ChowNow for Restaurants? Saves time, we don't have to stop and answer the phone, it reduces errors when the staff is busy. The average togo check is high than when we take the order on the phone or they stop in to place the order. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? I wish it connected direct to our P.O.S. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: A cost effective solution that offers everything a restaurant needs to offer a easy to use online ordering platform for your guests. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Contact payments are important to some of our guest so this is an easy and cost effective solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Small-Business (50 or fewer emp.) 3/3/2021 "Reasonable Monthly Fee \> High Third Party Commissions" 5/5 What do you like best about ChowNow for Restaurants? It's a straightforward platform, easy interface for both restaurants and customers Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? I wish you could do item based reports and include photos of each dish. And of course lower fees would make it even more small business friendly. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? ChowNow allows us to offer online ordering for a reasonable monthly cost instead of relying on third party delivery companies that charge 20-30% of each order Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4630239/official_response/edit) Hi, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today. [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Colette N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colette N.") CN Colette N. Small-Business (50 or fewer emp.) 10/20/2020 "Amazing Platform for online ordering" 5/5 What do you like best about ChowNow for Restaurants? The ease of use and the ability to be able to change prices at a moments notice. The ease of the build out with the support from the chow now team. We are on our second concepts filled with ChowNow and it has been a positive experience all around Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? With having two concepts, one being a ghost kitchen, we have to have two logins in order to provide different food delivery/pick up experiences for our customers. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? It has given us the ability to have online ordering and pivot quickly when COVID-19 hit Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Small-Business (50 or fewer emp.) 2/23/2021 "ChowNow Exceeds All Expectations!" 5/5 What do you like best about ChowNow for Restaurants? ChowNow works with our business to keep us in control of our menu and our profit. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? The app development was slow and tedious but it is a nice feature to have after it gets active. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? We are able to fulfill online orders with ease and their team calls us if an order ever falls through the cracks. It's an incredibly responsive safety net for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller WH Waseem H. Small-Business (50 or fewer emp.) 10/22/2020 "Could be better if Chownow listened to us restaurants." 3.5/5 What do you like best about ChowNow for Restaurants? I like the flat fee upfront for the service. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? I dislike that we can't upload pictures which helps increase sales when every other platform has them. I hate that we can't add additional charge for customers special requests. I dislike that if we forget to put a date, an item gets removed from inventory. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: Go for it but be warned their software is lacking Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? No commission helps out Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4432134/official_response/edit) Hi Waseem, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today. [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ChowNow for Restaurants? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ChowNow for Restaurants ](https://www.g2.com/products/chownow-for-restaurants/discussions/new) ![Luana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luana M.") LM Luana Michelle • Last activity almost 5 years ago First time user and I have a charge on my credit card but no food 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/first-time-user-and-i-have-a-charge-on-my-credit-card-but-no-food) GU Guest User What is ChowNow used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-chownow-used-for) [ View all Discussions ](https://www.g2.com/products/chownow-for-restaurants/discuss) ## Pricing Options Pricing provided by ChowNow for Restaurants. ### ChowNow Launch, Annual Plan $229.00 Per Month ### ChowNow Grow, Annual Plan $319.00 Per Month ### ChowNow Elevate, Annual Plan Starting at $409.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chownow-for-restaurants/pricing) ChowNow for Restaurants Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "Product Avatar Image") DoorDash for Merchants 4.3/5(65) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-doordash-for-merchants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a73d3d508702cbdedf9da2320cac8482/olo.png "Product Avatar Image") Olo 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-olo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6f84605c5712f8f1f09eec1c4001349/owner-com.png "Product Avatar Image") Owner.com 4.8/5(415) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-owner-com) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Food Delivery](https://www.g2.com/categories/food-delivery-software)[On-Demand Catering](https://www.g2.com/categories/on-demand-catering) ##### Explore More [What is the best social suite for managing multiple brand accounts?](https://www.g2.com/discussions/what-is-the-best-social-suite-for-managing-multiple-brand-accounts)[Best cpq software for small businesses](https://www.g2.com/discussions/what-s-the-best-cpq-software-for-small-businesses)[Which contact center payments software avoids payment failures and ensures consistent transaction success rates?](https://www.g2.com/discussions/which-contact-center-payments-software-avoids-payment-failures-and-ensures-consistent-transaction-success-rates) [What is the best payroll software for small businesses?](https://www.g2.com/discussions/what-is-the-best-payroll-software-for-small-businesses)[Best AI video generation platforms for social media content](https://www.g2.com/discussions/which-is-the-best-ai-video-generation-platform-for-social-media-content)[Pros and Cons Details](https://www.g2.com/products/chownow-for-restaurants/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)