--- title: ChowNow for Restaurants Reviews meta\_title: 'ChowNow for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how ChowNow for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

# ChowNow for Restaurants Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by ChowNow for Restaurants but has limited features.  
  
Are you part of the ChowNow for Restaurants team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

ChowNow is an online ordering system for restaurants that gives busy restaurant owners everything they need to grow their business and their bottom line. Since 2011, ChowNow's restaurant experts have partnered with more than 22,000 independent restaurants. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. Every diner you serve, every order you fulfill, every experience you deliver — that’s value you created. But too often, third-party platforms take a cut of it, own the customer relationship, and leave you starting from zero every time. From online ordering and catering to dine-in and automated marketing, ChowNow connects everything into one unified platform so you can grow your business and your bottom line. Ordering Suite: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing Suite: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operations Suite: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. You have big plans for your restaurant. ChowNow is the partner to get you there.

* * *

Seller
[ChowNow](https://www.g2.com/sellers/chownow)
Discussions
[ChowNow for Restaurants Community](https://www.g2.com/products/chownow-for-restaurants/discuss)
Solution Type

Best-of-Breed

Overview by
Emma Liburdi

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## Pricing

Pricing provided by ChowNow for Restaurants.

### ChowNow Launch, Annual Plan

$229.00

Per Month

### ChowNow Grow, Annual Plan

$319.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/chownow-for-restaurants/pricing)

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## User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

DZ

David Z.

Small-Business (50 or fewer emp.)

11/21/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy handling for restaurants"

4/5

What do you like best about ChowNow for Restaurants?

The access to the customer mail addresses is easy. The website and the app are very well done - the synchronization is very fast. The customer service is very good and responds really fast. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

When I get a lot of orders the system can be overloaded and I don't have a good overview anymore. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

We don't have to register separately with each provider and have direct access to the customer data and can save money - our customers also save money because they are not routed through third party providers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jamie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie W.")
JW

Jamie W.

Small-Business (50 or fewer emp.)

11/16/2020

"Chow Now Rules!"

5/5

What do you like best about ChowNow for Restaurants?

Having Chow Now already up and running before Covid struck turned out to be a key element in our reopening safely. I love the way the customers and pick and choose exactly what they want and pay online. It frees up our hands and our phone lines at the shop. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The reports lack what could be some very useful information, such as item sales. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Chow Now helps us to do more business. We used to get really jammed up on the shine lines, entering tickets, etc. Chow Now eases this process. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

2/23/2021

"Exceptional Ordering Platform"

5/5

What do you like best about ChowNow for Restaurants?

Easy to use and set up for business owners. User friendly cost effective and great customer service. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not easy to stop briefly for taking orders. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

It's easy to integrate with website. The pricing is fabulous and very user friendly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KP

kat p.

Small-Business (50 or fewer emp.)

10/29/2020

"Chownow streamlines online ordering for restaurants."

5/5

What do you like best about ChowNow for Restaurants?

The customer service support is unmatched. The team members get back to you within a reasonable time frame. The online ordering is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

1. I wish there were one on one support with reports. I think there are some reports we have to request and some that are not generated.

2. It would be nice if the link was white labeled vs going directly to chownow ordering. maybe the opportunity to white label. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Make no hesitation. This system is everything you need to streamline your restaurant services. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Online ordering, apple / android app Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

RU

Ryuji U.

Small-Business (50 or fewer emp.)

10/20/2020

"Chownow saved us thousands of dollars."

5/5

What do you like best about ChowNow for Restaurants?

We pay no commission, only the subscription fee which is only ~$6/day. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Menu cannot be modified from the tablet. Out of stock items cannot be managed from the tablet. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Forget Doordash or Grubhub. Chownow is all you need to keep the profit for yourself. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Receiving less phone calls. Prices can stay reasonable for customers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TT

Tim T.

General Manager

Small-Business (50 or fewer emp.)

10/21/2020

"Great service!"

5/5

What do you like best about ChowNow for Restaurants?

This platform was easy to set up, and has helped immensely with the current situation with Covid. Easy to update & maintain. Big cost savings over third party delivery and other order platforms. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

There is nothin I dislike about the Cjow Now platform Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Makes curbside pick ups easy Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Joseph B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph B.")
JB

Joseph B.

Small-Business (50 or fewer emp.)

10/20/2020

"Wouldn’t survive without it"

5/5

What do you like best about ChowNow for Restaurants?

Customer service is personable and reliable. No commission makes it easy to keep my business operational. Overall phenomenal product. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Wish they had a stronger marketplace to reach new customers. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

The ability to offer an online ordering platform without having to pay a commission for every little thing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

NS

Nicole S.

Manager

Small-Business (50 or fewer emp.)

10/29/2020

"I have my own app."

5/5

What do you like best about ChowNow for Restaurants?

Helped me get everything done . Now I have my own app and website. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

It was a little difficult getting my menu set up since they have never eaten or are unfamiliar with my menu. I have a very large menu though. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

The start up cost a little but it’s a step I. The right direction for your business. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

People can look at my menu and order themselves without having me to take down the order. It saves time. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mat B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mat B.")
MB

Mat B.

Owner

Small-Business (50 or fewer emp.)

1/15/2021

"Awful Service and Predatory Practices"

0/5

What do you like best about ChowNow for Restaurants?

Not being on chownow anymore. There was very little to like. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The product, pricing and service. In this environment with restaurants, I am shocked with how they handle themselves. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

We have not solved any problems with ChowNow. Just created them Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

BS

Bill E S.

Small-Business (50 or fewer emp.)

10/28/2020

"When Coronavirus hit they focused all efforts on helping restaurants succeed"

5/5

What do you like best about ChowNow for Restaurants?

The daily payment report and weekly summary Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Would like to have the orders synced with my POS Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

This company understands the restaurant industry and solves problems with the owner and management team with the goal of mutual success. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Capturing more orders Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about ChowNow for Restaurants? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ChowNow for Restaurants
](https://www.g2.com/products/chownow-for-restaurants/discussions/new)

GU

Guest User

What is ChowNow used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-chownow-used-for)

 ![Luana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luana M.")
LM

Luana Michelle
•
Last activity almost 5 years ago

First time user and I have a charge on my credit card but no food

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/first-time-user-and-i-have-a-charge-on-my-credit-card-but-no-food)

[
View all Discussions
](https://www.g2.com/products/chownow-for-restaurants/discuss)

## Pricing Options

Pricing provided by ChowNow for Restaurants.

### ChowNow Launch, Annual Plan

$229.00

Per Month

### ChowNow Grow, Annual Plan

$319.00

Per Month

### ChowNow Elevate, Annual Plan

Starting at $409.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/chownow-for-restaurants/pricing)

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##### Categories on G2

[Restaurant Management](https://www.g2.com/categories/restaurant-management)[Food Delivery](https://www.g2.com/categories/food-delivery-software)[On-Demand Catering](https://www.g2.com/categories/on-demand-catering)

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