Top 10 Calldesk Alternatives & Competitors

Top 10 Alternatives to Calldesk Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,376)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Calldesk:
Call Center Infrastructure (CCI)
Conversation Intelligence

Aircall
By Aircall
4.4/5
(1,534)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Categories in common with Calldesk:
Call Center Infrastructure (CCI)
Conversation Intelligence

Kixie PowerCall & SMS
By Kixie
4.8/5
(862)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Categories in common with Calldesk:
Call Center Infrastructure (CCI)
Conversation Intelligence
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Revenue.io
By Revenue.io
4.7/5
(574)
Product Description
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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Categories in common with Calldesk:
Call Center Infrastructure (CCI)
Conversation Intelligence

Salesforce Sales Cloud
By Salesforce
4.4/5
(25,471)
Product Description
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
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Categories in common with Calldesk:
Conversation Intelligence

HubSpot Sales Hub
By HubSpot
4.4/5
(13,550)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Categories in common with Calldesk:
Conversation Intelligence

Apollo.io
By Apollo.io
4.7/5
(9,443)
Product Description
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
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Categories in common with Calldesk:
Conversation Intelligence

Fathom
By Fathom
5/5
(6,590)
Product Description
Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation.
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Categories in common with Calldesk:
Conversation Intelligence

Gong
By Gong
4.8/5
(6,496)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Categories in common with Calldesk:
Conversation Intelligence

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