Top 10 Call Box Alternatives & Competitors

Top 10 Alternatives to Call Box Recently Reviewed By G2 Community

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CallRail
By CallRail
4.5/5
(1,655)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Reviewers say compared to Call Box, CallRail is:
Better at meeting requirements
Easier to do business with
Easier to admin
Categories in common with Call Box:
Outbound Call Tracking
Inbound Call Tracking
Conversation Intelligence

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(759)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to Call Box, CTM (formerly CallTrackingMetrics) is:
Better at meeting requirements
Better at support
Easier to do business with
Categories in common with Call Box:
Outbound Call Tracking
Inbound Call Tracking
Conversation Intelligence

Invoca
By Invoca
4.5/5
(962)
Product Description
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
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Reviewers say compared to Call Box, Invoca is:
More expensive
Better at support
Easier to do business with
Categories in common with Call Box:
Inbound Call Tracking
Conversation Intelligence
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Marchex
By Marchex
4.1/5
(184)
Product Description
Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. Our actionable intelligence strengthens the connection between companies and their customers to help brands maximize their marketing investments and acquire the best customers.
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Reviewers say compared to Call Box, Marchex is:
More expensive
Categories in common with Call Box:
Inbound Call Tracking
Conversation Intelligence

Salesloft
By Salesloft
4.5/5
(4,261)
Product Description
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
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Reviewers say compared to Call Box, Salesloft is:
More expensive
Better at meeting requirements
Easier to do business with
Categories in common with Call Box:
Outbound Call Tracking
Conversation Intelligence

Outreach
By Outreach
4.3/5
(3,528)
Product Description
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.
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Reviewers say compared to Call Box, Outreach is:
More expensive
Better at meeting requirements
Categories in common with Call Box:
Outbound Call Tracking
Conversation Intelligence

Aircall
By Aircall
4.4/5
(1,520)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Call Box, Aircall is:
More expensive
Slower to reach roi
More usable
Categories in common with Call Box:
Outbound Call Tracking
Conversation Intelligence

Kixie PowerCall & SMS
By Kixie
4.8/5
(862)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Reviewers say compared to Call Box, Kixie PowerCall & SMS is:
More expensive
Better at support
Better at meeting requirements
Categories in common with Call Box:
Outbound Call Tracking
Conversation Intelligence

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(593)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Call Box, Five9 Intelligent Cloud Contact Center Platform is:
More expensive
Better at meeting requirements
Categories in common with Call Box:
Outbound Call Tracking

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