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Buffer Reviews & Product Details

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Free

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Starting at $6.00
Per Month

Buffer Media

Buffer Demo - Publishing
Schedule content to any social platform
Buffer Demo - Community
Reply to comments
Buffer Demo - Start Page
Build a link in bio page in minutes.
Buffer Demo - Analytics
Get insights and answers to help you optimize your content.
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Buffer Reviews (1,032)

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Reviews

Buffer Reviews (1,032)

View 5 Video Reviews
4.3
1,032 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Buffer for its ease of use and intuitive scheduling capabilities, making it a reliable tool for managing multiple social media accounts. The platform's ability to streamline posting and provide a clear content calendar helps users save time and stay organized. However, some users note that its analytics features could be more comprehensive.

Pros & Cons

Generated from real user reviews
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Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Easy to use but buggy on some platforms"
What do you like best about Buffer?

The ease of use is hard to beat. Also, I like the way Buffer syncs up to our social accounts. Having the edit and reorder functions are some more advantages. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It's buggy on Safari, and the free version is fairly restrictive, as far as number of posts go. The stat package isn't a strong suit, even with the paid version. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Great for Social Media Managers"
What do you like best about Buffer?

Buffer has great scheduling options for multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Limited number of platforms for lower-tier users. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Great social media management tool"
What do you like best about Buffer?

Buffer is simple and intuitive to use. I really like how they recommend times to post and even frequency per week. A great service to have for anyone who wants to be proactive about posting but efficient with their time. Sit for a few minutes and plan out 2 weeks worth of posts. Fantastic! Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I am not a fan of the url shortener and wonder if the different social media platforms rank it differently than a direct post on their platform. Review collected by and hosted on G2.com.

Ryan C.
RC
Full Stack Marketer
Small-Business (50 or fewer emp.)
"Buffer has helped me saved a lot of time on social media"
What do you like best about Buffer?

The free account of Buffer is already saving me a lot of time in social media. And this is definitely something that is worth checking out. Buffer allows me to connect my Twitter, Facebook page updates, Linkedin Updates and Google+ updates and have a centralized dashboard of posting my updates. I can also schedule it to be sent at a time that resonates best with my readers. The analytics feature of Buffer is also a great way that has helped me analyzed what updates are getting the most engagement. And it's also very easy to send updates to Buffer because of the Chrome extension and the Buffer app when your on a mobile device. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I disliked the limited platform on the free account, particularly it doesn't have Pinterest. Pinterest is really huge in social media and I guess if it's something that you want, then going for the Paid version of Buffer might be something that is worth looking into. Review collected by and hosted on G2.com.

Katie B.
KB
Director of Public Relations and Digital Media
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Buffer is great!"
What do you like best about Buffer?

It is so easy to schedule posts through Buffer. And now with Instagram integration, it's so easy to be reminded when to post. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I wish Buffer had a better way to organize accounts. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business (50 or fewer emp.)
"Frills-free social media scheduler that delivers big results"
What do you like best about Buffer?

Buffer doesn't look like much at first - just a grid. But that's the magic. It's flexible, and the analytics offered are powerful. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The plans vary - to get really great analytics, you need to upgrade to the $50/month plan. Review collected by and hosted on G2.com.

Andrew G.
AG
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Social Media Scheduled Posts Made Easy"
What do you like best about Buffer?

The best part about buffer is the easy setup. The layout is very intuitive to get started unlike the competitors Hootsuite that has a steeper learning curve. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There could be more features integrated into buffer that would help. Review collected by and hosted on G2.com.

Michelle M.
MM
Speaking Business Strategist + Public Speaking Coach & Consultant
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Buffer let's you schedule your social media and forget it!"
What do you like best about Buffer?

I love Buffer for promoting my new podcasts. It's easy to connect all of your accounts (I use Buffer for Twitter, Instagram, Facebook and LinkedIn).

The day I have a new podcast come out. I log into buffer schedule all my social media for the week and let buffer do its job. It takes me about 20-minutes. The cool part is when Buffer has posted all my social media updates, they send me an email letting me know that it's time to add more.

At the end of the week, I look at the analytics for all my post so I know what posts got the best response. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The Instagram posting is a bit clunky, but at least they offer Instagram posting. It's a two-step process. You upload an Instagram post to your Buffer. Buffer app tells you when it is time. You log into the app and imports your post to Instagram.

Honestly, Instagram does not make it easy to schedule a post so this solution is better than nothing! Review collected by and hosted on G2.com.

Brad D.
BD
Brand Manager
Sporting Goods
Small-Business (50 or fewer emp.)
"Great software with top notch customer service."
What do you like best about Buffer?

- Easy to schedule for multiple platforms (Facebook, Instagram, Twitter, etc.)

- Great mobile app

- Useful browser extension

- Customer support is very helpful, I often see my issues addressed in new version releases Review collected by and hosted on G2.com.

What do you dislike about Buffer?

- App blocks crossposting to Twitter when description is too long, however features to avoid this are already integrated in the browser extension, and likely updates to the app are soon to follow Review collected by and hosted on G2.com.

Andrew P.
AP
Growth Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Clean, Concise Social Tools at an Affordable Price"
What do you like best about Buffer?

To be honest, we've reached a point where most social media management tools all share a similar set of tools and features that are to be expected. Buffer's killer advantage is their no-nonsense, clean and to the point take on what a social platform can be. I can curate content from my usual sources directly within Buffer, add content to queues across the major networks, and set up post automation based on user activity and engagement patterns. Dead simple and it works. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

This simplicity comes at the cost of some flexibility, but nothing feature breaking. Some of the monitoring tools and functionality could be a bit more robust to allow you to follow conversations across designated hashtags or accounts, however I'd imagine this functionality might come at the cost of some of the simplicity that I love. Review collected by and hosted on G2.com.

Questions about Buffer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

MZ
Miila Zarah
Last activity almost 5 years ago

Keep simple step

GU
Guest User
Last activity 5 months ago

What is Buffer used for?

Pricing Options

Pricing provided by Buffer.

Free

Free

Essentials

Starting at $6.00
Per Month

Team

Starting at $12.00
Per Month
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Buffer Features
Social Analytics
Social Publishing
Campaign Optimization
Content Calendar
Content Library
Shared Inbox
Autonomous Task Execution
Multi-step Planning
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