[
Base Reviews
](https://www.g2.com/products/base/reviews)

[
Base Reviews
](https://www.g2.com/products/base/reviews)

# Base Pricing Overview

[Editedit](https://my.g2.com/base/pricings)

**Base has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Base to obtain current pricing.

Pricing information for Base is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Base must be conducted with the seller.
Pricing information was last updated on June 24, 2025

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

11 months

### Perceived Cost

$$$$$

## How much does Base cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 4 purchases.

Get Price Estimate

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## Base Pricing Reviews
(2)

 ![Sharon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon L.")
SL

Sharon L.

Customer Marketing Manager

Enterprise (\> 1000 emp.)

7/19/2023

More Options
- 
- [Respond as Base](https://www.g2.com/survey_responses/base-review-7373968/official_response/new)

"Great platform for Customer Advocacy"

4.5/5

What do you like best about Base?

We’ve seen real progress in our customer advocacy efforts since we started using BASE.

One of the things I value most is the Oracle integration—it’s something other vendors couldn’t offer, and it made a big difference for us. It feels like BASE really treats us as a customer they want to grow with.

Our CSM is excellent—responsive, proactive, and always willing to help. The platform keeps improving, and the recent addition of a community feature was a big win. It really brings everything together in one place. Review collected by and hosted on G2.com.

What do you dislike about Base?

The addition of the community feature was a great move and adds real value. However, I do wish it included better reporting capabilities, which are currently missing.

Also, we’ve experienced occasional instability in the platform—features that suddenly stop working or behave unexpectedly. It’s not constant, but it does impact the experience.

Review collected by and hosted on G2.com.

What problems is Base solving and how is that benefiting you?

The platform enables us to connect to our customers directly, to share with them knowledge ask for advocacy engagement and reward the customers. Everything in one platform. Review collected by and hosted on G2.com.

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Rating Updated (5/15/2025)
Validated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

8/14/2025

More Options
- 
- [Respond as Base](https://www.g2.com/survey_responses/base-review-11542449/official_response/new)

"A Well-Rounded Platform with a Fresh UI and Strong Features, but Technical Agility Needs Improvement"

3.5/5

What do you like best about Base?

I really like the fresh UI of the user version of the Base tool compared to what we had before. It’s a great platform to share, connect, and manage users on Base. The Base team is efficient with integrations, and the tool offers many features for categorizing different sets of user activities, making it easy to organize them. Creating a rewards catalog is simple, and the admin interface is intuitive, making it easy for new users to navigate. Overall, it’s a solid package for both user-facing and admin-facing needs. Review collected by and hosted on G2.com.

What do you dislike about Base?

They need to improve their technical capabilities, particularly in managing APIs and identifying the root cause of issues more quickly. While they have a talented team handling the technical side, it’s unclear whether the challenge lies in resourcing or having the right mix of expertise. Review collected by and hosted on G2.com.

What problems is Base solving and how is that benefiting you?

The Base tool helps us efficiently manage and engage our Community Experts or C-Pro User by providing an intuitive, user-friendly platform for both users and admins. It streamlines sharing, connecting, and organizing user activities, simplifies creating and managing rewards catalogs, and supports integrations that enhance workflow. This reduces manual effort, improves engagement tracking, and makes it easier to deliver a seamless experience for both end users and administrators. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Base Comparisons

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##### Categories on G2

[
Customer Advocacy
](https://www.g2.com/categories/customer-advocacy)[
Online Community Management
](https://www.g2.com/categories/online-community-management)[
User-Generated Content
](https://www.g2.com/categories/user-generated-content-platforms)

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