Barracuda for MSPs Features

Offers visibility into employee device activity

Allows for integration of support, chat, diagnostic or other IT management tools

Provides administrators with performance information to

Provides the ability to record remote access and support sessions

Allows remote access and support sessions to be transferred between users

Allows administrators access to devices, regardless of end-user's presence

Allows remote users to share files with other remote users

Provides network security features to customize network access rules, workflows, and compliance requirements.

Captures logs for all firewall functions, storing information, incidents, and activity for user reference and analysis.

Application-level proxy that applies security mechanisms to connect clients to applications while concealing client network and computers.

Determines the number of connections a firewall is able to track and facilitate securely.

Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Provides the ability to record remote access and support sessions.

Provides remote access to computers at any time, without an end-user present.

Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click.

Allows remote usage and access across a range of operating systems and device types

Allows remote desktop administrators access to connected mobile devices

Centrally manages, configures, and oversees applications on employee devices

Allows administators to take control of a connected endpoint device

Enable the remote locking down and encryption of employee devices

Unifies endpoint management of employee devices

Registers employee-owned or company-distributed devices for IT access

Implements encryption standards to secure data both in transit and at rest.

Provides compliance to multiple industry standards like HIPAA and GDPR.

The ability to store information from filesystems.

The ability to backup data from relational and NoSQL databases.

Support for secure virtualized tape or disk storage.

Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup.

The abillity to automate backups or have backup storage updated continuously.

Delegate backup settings to facilitate specific recovery in the result of a disaster.

The ability to store large amounts of data or scale capacity to fit storage needs.

Provides remote access dashboards designed to manage and store data from familiar applications.

Actively monitor status of work stations either on-premise or remote.

Be compatible with a variety of cloud and/or virtual infrastructure.

Integrate with other management, resilience, and backup solutions.

Track data and system backups, replication, and failover events.

Specify recovery time objectives (RTOs) and recovery point objectives (RPOs), and track how those objectives are met.

The ability to set standards for asset and risk management.

Provides high quality and wide scope of in-cloud and offline data security capabilities.

Deduplication, creating synthetic backup files, to reduce file size and eliminate redundant files.

Unifies endpoint management of employee devices

Maintains detailed records of network assets and their activity; detects new assets accessing the network

Supports implementation and adherence to ITIL processes and regulations

Monitor IT asset activity remotely from an administrator terminal.

Releases applications for access on desktop or mobile devices.

Automates the updating of security measures on enterprise devices.

Tracks IT assets including financial and lifecycle data.

Enables creation and optimization of workflows for IT support and service delivery

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Analyzes operational data to proactively identify and prioritize IT issues.

Provides tools for creating and managing support tickets across departments

Monitors traffic and distribute resources and scales infrastructure workloads to match traffic.

Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Enforces security paramaters to prevent unauthorized access.

Detects unauthorized access and use of privileged systems.

Provides a virtualized network for client network to mask identity, location, and other sensitive information.

Provides malware protection capabilities in addition to traditional firewall barrier technology.

Provides access control tools to categorize and block traffic and match traffic to firewall policies.

Deploys firewall(s) configured in sync to prevent network failure and provide business continuity.

Offer disaster recovery capabilities as a third-party provider.

Services are offered under a pay-as-you-go or utilization-based purchase model.

Provide as-before failover capabilities for cloud environments.

Store all secured data off-site of the data source.

Replicate data and infrastructure in real time on a separate system for immediate, seamless failover.

Remotely wake, restart, and install applications on sleeping devices.

Print files from remote computer onto the local printer, without having to transfer the file between computers.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.

Provides voice over IP calling solutions.

Provides pre-session or in-session video call options to resolve issues.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Allows mobile device access to provide support or connect to your computer from anywhere.

Provides support across iOS, Mac, Android, PC and other devices.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

Condenses long documents or text into a brief summary.

Utilizes AI to monitor network traffic, identify anomalies, and block attacks.

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives