--- title: Barracuda for MSPs Reviews meta_title: 'Barracuda for MSPs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 47 reviews by the users' company size, role or industry to find out how Barracuda for MSPs works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 47 scale: '5' date_modified: '2026-08-09' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Barracuda for MSPs Reviews **Vendor:** Barracuda **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.1/5.0 **Total Reviews:** 47 ## About Barracuda for MSPs Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers. ## Barracuda for MSPs Pros & Cons **What users like:** - Users value the **automation capabilities** of Barracuda, enhancing efficiency and support for managed service providers. (1 reviews) - Users value the **extensive tools and support** from Barracuda, enhancing their community engagement as MSPs. (1 reviews) - Users value the **excellent community support** of Barracuda, highlighting valuable training programs and resources available. (1 reviews) - Users value the **exceptional support and resources** from Barracuda, enhancing customer satisfaction for MSPs. (1 reviews) - Users praise the **excellent customer support** from Barracuda, highlighting valuable resources and training programs. (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - Monitoring (1 reviews) - Tools (1 reviews) ## Barracuda for MSPs Reviews ### 1. Barracuda MSP - Great Partner, Great Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Moss J. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Barracuda for MSPs?** The tools and resources provided, such as training programs and marketing content, provide excellent value and tremendous support. The expansion into XDR with SIEM and SOC has furthered the solutions offered into a formidable stack to be absolutely considered for adoption by any MSP. **What do you dislike about Barracuda for MSPs?** There is nothing I can report on at this time to dislike! **What problems is Barracuda for MSPs solving and how is that benefiting you?** Barracuda provides exceptional email security and cloud-to-cloud backup services that are reliable for BCDR and email protection. ### 2. Barracuda - The Platinum MSP Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew H. | TAC Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Barracuda for MSPs?** Products and knowledge are what struck us to partner with Barracuda. We love that they focus on security, have easy-to-learn products, and have a sales team and managers ready to help with anything. **What do you dislike about Barracuda for MSPs?** No downsides that we've experienced so far! All products have worked to our expectations, and support is always there if we can't figure something out. Support is easy to reach as well. **Recommendations to others considering Barracuda for MSPs:** Best platform for security. **What problems is Barracuda for MSPs solving and how is that benefiting you?** The problems we have solved are better-managed firewalls that suits our client's needs. The rmm product is by far the best we have used and/or reviewed. The email security products are top-notch as well. ### 3. Easy to Deploy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Barracuda for MSPs?** Its easy to use, we can see how many licenses are being added per month, and we have more control. **What do you dislike about Barracuda for MSPs?** adding licenses are per month bases oposed to seeing the change right away. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Total Email protection and phising ### 4. Best support for remote work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Barracuda for MSPs?** The features are friendly and easy to use. We start loving that **What do you dislike about Barracuda for MSPs?** They need to develop more feature and rest are too good to use. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Single software that can handle security and data protection solution that help company to save money and monitoring help us to handle multiple things in one plateform ### 5. Nice battery of tools to keep you safe **Rating:** 4.5/5.0 stars **Reviewed by:** dave j. | Internal IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2022 **What do you like best about Barracuda for MSPs?** The over lapping continuity of the products in the MSP portal and constantly adding more to give a better depth to the offerings and protection. Becoming a One Stop Shop. **What do you dislike about Barracuda for MSPs?** The MSP portal needs some work, but it's slowly getting better, it's a bit slow to get things provisioned and navigate but over the last few months, it has drastically improved. **Recommendations to others considering Barracuda for MSPs:** get your staff trained up with barracuda campus before you get implementing it, gives everyone a great baseline of what to do and don't have to waste time on support **What problems is Barracuda for MSPs solving and how is that benefiting you?** Initially it was both email spam filtering and o365 backup, the ease of use and the infinite storage was a easy sell ### 6. The best friend an MSP can have **Rating:** 5.0/5.0 stars **Reviewed by:** Nate H. | Manager-Emerging Markets, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Barracuda for MSPs?** The biggest benefit is having the opportunity to learn more about how other MSPs are succeeding in helping their customers- what products and solutions are working the best and how we can improve our methods and tools in order to reach the high-performance goals we have set for ourselves. Barracuda MSP gives us resources and information about more than just what Barracuda does, but how we can get better at what we do. They are more than just a manufacturer's marketing platform, but rather a trustworthy industry resource giving us a view to best practices beyond just the products we offer. **What do you dislike about Barracuda for MSPs?** I've yet to find a downside to Barracuda MSP. Unlike so many others, they don't waste my time with things I don't need. They aren't overly noisy or aggressive, but rather the materials they provide and the resources they offer are always valuable and timely. **What problems is Barracuda for MSPs solving and how is that benefiting you?** We leverage Barracuda MSP as part of our standard offering, including network and data security as well as email security-related products along with backup and disaster recovery. Partnering with Barracuda MSP enables us to offer a full suite of security and protection products. ### 7. Barracuda MSP end user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Barracuda for MSPs?** it's easy to use. I get notified immediately if an email is screened which eliminates potential delays. Easy to whitelist/blacklist and set parameters. **What do you dislike about Barracuda for MSPs?** There is nothing I dislike. It does filter out a lot of spam and vendor mass mailings which occasionally catches one that I read. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Prevents harmful actors from getting email into my inbox plus eliminates a lot of spam. ### 8. Barracuda RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Scott K. | Senior Customer Care Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Barracuda for MSPs?** Very feature-rich, flexible, solid, and reliable product. Easy to implement and maintain. Support is excellent at resolving issues. **What do you dislike about Barracuda for MSPs?** I have not found anything that I do not like with this product. **Recommendations to others considering Barracuda for MSPs:** We are only using RMM, but I encourage others to check out Barracuda's other product offerings. **What problems is Barracuda for MSPs solving and how is that benefiting you?** We are using RMM to monitor our customer's call center environments, so the environments run smoothly. ### 9. Baracuda MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Barracuda for MSPs?** The best thing I found with the Barracuda MSP program is how easy the on-boarding process. We were set up in minutes by a very professional team. Products tick all boxes. **What do you dislike about Barracuda for MSPs?** I have not seen a downside to the program since joining. Everything is very accessible, and all resources are available at your fingertips. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Remote working has never been so popular. Securing the edge in such an environment becomes very tricky. Barracuda MSP makes transitioning over to a SASE model very easy. ### 10. Secure tools from a security first company **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Manager of IT Services **Reviewed Date:** December 14, 2021 **What do you like best about Barracuda for MSPs?** Barracuda MSP Offers excellent tools to help our techs connect with our clients securely and efficiently. From remote sessions to running scripts behind the scenes, Barracuda MSP has it all. **What do you dislike about Barracuda for MSPs?** I find that product names are changing and evolving frequently. It can be challenging to keep up with the change and find the tool you are looking for. The fact that it is agentless has some pros and cons as well. I would prefer to have an agent installed. **What problems is Barracuda for MSPs solving and how is that benefiting you?** We use the tools to monitor and troubleshoot remote client environments. Being a security-first company, Barracuda MSP offers secure tools that work significantly better than other MSP tools. ### 11. Barracuda MSP is GREAT!! **Rating:** 5.0/5.0 stars **Reviewed by:** Brett M. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Barracuda for MSPs?** Im not very technical, I do a lot of the marketing, but they make it very easy to know what we are using and how to market products to our customers and potential customers. **What do you dislike about Barracuda for MSPs?** There really isnt anything I dislike at all. Every single person I have dealt with was very helpful, and they were very fast at getting me answers. I enjoy interacting with each person and look forward to our contiued partnership. **What problems is Barracuda for MSPs solving and how is that benefiting you?** From what I can tell, the spam filter and backup are very popular with our customers and we keep getting new customers who enjoy using their products. The biggest benefit has to be customer satisfaction. ### 12. Barracuda MSP - a good tool for your MSP business **Rating:** 4.5/5.0 stars **Reviewed by:** Branko G. | IT manager **Reviewed Date:** December 14, 2021 **What do you like best about Barracuda for MSPs?** Our company is a Barracuda MSP and partner. I am a technical person and I like two things about this portal - the fact that you can easily expand your knowledge and access tools that you need to interact with clients. Being more focused on the technology itself, Barracuda MSP helps with the marketing, which is not my forte. **What do you dislike about Barracuda for MSPs?** There is nothing that I dislike. Barracuda MSP is a helpful tool. **What problems is Barracuda for MSPs solving and how is that benefiting you?** I have access to marketing and many other tools that help with client interaction and help you stay up to date. ### 13. Great suppport **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Barracuda for MSPs?** The personal touch, resources, and education it provides to MSP. **What do you dislike about Barracuda for MSPs?** no issues with this company or their products. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Barracuda helps us protect our customer's data from cyber threats. ### 14. Barracuda MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Larry H. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Barracuda for MSPs?** It has become my one stop shop for security trends, products and insight. **What do you dislike about Barracuda for MSPs?** Barracuda MSP covers a wide array of topics, I have no dislikes with their site. **Recommendations to others considering Barracuda for MSPs:** Check it out. Well worth the time. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Keeping our customers educated and more secure. ### 15. great products and even better support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Barracuda for MSPs?** Total protection of our mailboxes. protection and backup **What do you dislike about Barracuda for MSPs?** that I need to go out from cloud control to different window in order to manage Sentinel or C2C **Recommendations to others considering Barracuda for MSPs:** If you need total email protection - choose Barracuda for sure **What problems is Barracuda for MSPs solving and how is that benefiting you?** protection against phishing attacks and any other attack on company emails Backup any computer to the cloud ### 16. Most BA BDR MSP evah! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven H. | Field Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Barracuda for MSPs?** Barracuda MSP is like a ray of sunshine on a cloudy day. Their helpful and supportive staff go to lengths to make sure your data is covered when disaster strikes. They go above and beyond to make sure your are satisfied. They're people are most concerned with me having the right fit than they are with making a sale. **What do you dislike about Barracuda for MSPs?** I dislike that they leave no room for the competition when selecting a BDR vendor. Choosing Barracuda is a no-brainer since they blow the competition out of the water. I like having choices and Barracuda does not leave me with the pleasure of being able to make a decision on what provider is the best fit for me. I'd be stupid not to choose them. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Barracuda gives me piece of mind. This is a priceless benefit. I can trust that my data is safe and secure. Now if I could only get them to watch my kids too... ### 17. Great Backup - Support is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon V. | Product System Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Barracuda for MSPs?** The Backup is extremely reliable - if there is a failure it is 99% user error **What do you dislike about Barracuda for MSPs?** The portal is a little slow but it has gotten better lately **Recommendations to others considering Barracuda for MSPs:** Great product - you won't regret it **What problems is Barracuda for MSPs solving and how is that benefiting you?** Backups for smaller clients that have critical data ### 18. Been satisfied with Barracuda MSP as a partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Barracuda for MSPs?** The fact that Barracuda has a MSP division has been a huge improvement. The old model was not MSP friendly. We have found there to be much more flexibility in the MSP structure and the ability to move licenses around with client as necessary. **What do you dislike about Barracuda for MSPs?** We've still run into situations of channel conflict where client reach out to Barracuda directly. They need to continue to improve this. **Recommendations to others considering Barracuda for MSPs:** Make sure you understand their model and get to know the account rep **What problems is Barracuda for MSPs solving and how is that benefiting you?** Email security, anti phishing, O365 backpu ### 19. Saved customer's orders **Rating:** 4.5/5.0 stars **Reviewed by:** Susan B. | Executive Sales Account Manager, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Barracuda for MSPs?** We were able to save a customers orders because they had used the Barracuda MSP offering and just before Christmas ! **What do you dislike about Barracuda for MSPs?** It's very easy to use from a dashboard, rolled out very smoothly and our customer was up and running without any downtime (at least as far as they were concerned) **Recommendations to others considering Barracuda for MSPs:** Try a demo, very easy to get support **What problems is Barracuda for MSPs solving and how is that benefiting you?** Customers who move to 365 are getting a great deal of benefit from using Barracuda Essentials ### 20. Our company has been using the Intronis platform to over 6 years **Rating:** 4.5/5.0 stars **Reviewed by:** Brent F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2016 **What do you like best about Barracuda for MSPs?** Note Edit on 5/24/2017 - Check out the new ECHO Platform - NO Silverlight required and all browsers are supported! - Product is easy to use even if it's the first time you've seen it. It is nice to have a branded solution that is not being sold outside of the channel. No more competition from companies that sell direct to the end customer. The product supports file and folder type backups as well as image backups. There is an SQL and Exchange backup function as well. Very full featured. **What do you dislike about Barracuda for MSPs?** The voice on the phone is a female with an English accent, harder for me to understand. **Recommendations to others considering Barracuda for MSPs:** Try to get an account manager who is concerned about your business. Some are just trying to hit their number and couldn't care less about what is right for your company and customers. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Cloud backup and recovery are very easy, login, restore data anywhere you need to from where ever you are. Was able to restore 10 years of tax program and data accidentally deleted from the server, one hour later nobody even knew a problem had happened. We have chosen to use their flat fee pricing model that enables us to very accurately predict monthly pricing. Adding a new customer account is very easy to do. ### 21. High Quality products and assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Barracuda for MSPs?** Easy to setup products, consitant support team , great quality products. **What do you dislike about Barracuda for MSPs?** I dont have any dislikes about this company **Recommendations to others considering Barracuda for MSPs:** Get Barracuda yesterday **What problems is Barracuda for MSPs solving and how is that benefiting you?** Major backup support for servers and workstations ### 22. Enterprise Level Feature Set for a Fraction of the Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2018 **What do you like best about Barracuda for MSPs?** The functionality. With ECHOplatform you get a robust feature set for a fraction of the price. **What do you dislike about Barracuda for MSPs?** Portal Navigation/GUI. I would prefer more local-based configuration utilities. Currently, it's split between local and web. I'm not a fan of Web GUI's. **Recommendations to others considering Barracuda for MSPs:** This is an excellent solution for small budgets. And whatever you do, DO NOT go with B**kupEx*c. I cannot stress that enough. **What problems is Barracuda for MSPs solving and how is that benefiting you?** The ECHOplatform allows us to offer a true backup/DR solution at a very reasonable price. Our smaller clients get enterprise-level functionality without hurting their wallet. ### 23. Intronis ECHOplatform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2018 **What do you like best about Barracuda for MSPs?** Very user friendly and easy to use/learn. **What do you dislike about Barracuda for MSPs?** Nothing to dislike. Simple user interface and very easy to navigate. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Provides insight on several areas for an MSP. Whether it be growth, new offerings or just streamlining existing processes, this site is awesome. ### 24. Excellent platform and product! **Rating:** 4.5/5.0 stars **Reviewed by:** Corey D. | Owner / President, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2017 **What do you like best about Barracuda for MSPs?** Branded solution and customizable reporting options for failed/missed backups, and monthly reports to automatically send to your customers who want that extra detail in a nice, clean report. **What do you dislike about Barracuda for MSPs?** Support can sometimes be troublesome to deal with, but with a bit of pressure they've always come through for us. They always want to call us on the phone for an issue rather than email us back, which can sometimes be difficult to answer due to being on the phone with our clients. I also severely dislike that you're auto-locked into a yearly contract every year... I can understand the first year but after that it continues automatically year after year. **Recommendations to others considering Barracuda for MSPs:** I would suggest getting on a trial and using it on your own environment during the trial period, configure branding and email alerts and set it up to run and purposely stop/cancel backups so you can see how alerting works, and generate yourself executive summary reports, and put yourself in a client position - how would they like to see their data? **What problems is Barracuda for MSPs solving and how is that benefiting you?** Not having an accurate system of alerting us when backups aren't working - we moved from a competitor to Intronis and the alert system has been great, keeps customers, as well as us informed of any issues. The customers love the alerts, and we can stay on top of any backup issues immediately. ### 25. Excellent Product, Solid Foundations, Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Chief Executive Officer, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Barracuda for MSPs?** The platform keeps growing. They just merged with Barracuda and now you can manage all of the devices in one console. Makes management a bit easier. Reporting is good, as are notifications. **What do you dislike about Barracuda for MSPs?** The website is a bit slow, other than that, NOTHING! **Recommendations to others considering Barracuda for MSPs:** Do it, you will love it and the peace of mind it gives you. **What problems is Barracuda for MSPs solving and how is that benefiting you?** We use ECHOplatform for backup primarily, and have over 115 accounts on it. We have been using it for longer than 10 years and have enjoyed a 100% success rate with restored files. That's right, you read correctly, 100%. Probably easily 250-300 restorations over the years and thankfully, if you just simply keep up with the logging and alerting, there is no reason why you won't have the same results. ### 26. Easy to use. Intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Todd A. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2016 **What do you like best about Barracuda for MSPs?** Centralized management; ease of setup; effective notifications. Also, the ability to grant customer access so that they (the client) can see the results of the backup jobs. It is a strong selling point that none of my clients use after two weeks since during that time, they become confident that the product is doing what it should. **What do you dislike about Barracuda for MSPs?** Does not work in Chrome. I am frustrated that one of the largest browsers in the market is not supported. However, this is a gripe and not a complaint or reason not to use the platform. **Recommendations to others considering Barracuda for MSPs:** Effective, easy to use, reasonable price and solid support **What problems is Barracuda for MSPs solving and how is that benefiting you?** Provides value add to my clients. Allows me to offer a full line of support to my clients. Eliminates recovery issues caused by failure to swap tapes etc. For small and medium businesses (my target market) this is a perfect solution for disaster recovery and provides the level of confidence that data will be available even after a truly catastrophic disaster. ### 27. EchoPlatform does it all **Rating:** 4.5/5.0 stars **Reviewed by:** Nick V. | Software & Services Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Barracuda for MSPs?** The EchoPlatform management portal allows us to fully manage our customer's online backups and know when there is a problem, often before the customer does. There are extensive plugins for things like Exchange and SQL that allow for selective comprehensive backup schemes for just about anything. Many providers can't say that. **What do you dislike about Barracuda for MSPs?** There is not much about the product that I dislike. Some clients are apprehensive about cloud backup. Once we show them the capabilities, thought, they are usually on board. **What problems is Barracuda for MSPs solving and how is that benefiting you?** We are keeping our clients safe from all kinds of disasters; severe virus and ransomware attacks, fires and floods, theft and user error to name a few. Their data is secure with strong encryption in a compliant data center. ### 28. Making DR affordable and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Barracuda for MSPs?** The product just works and when there are problems Intronis alerts you. Knowing that it's working is the difference between data being there when you need it most or being screwed and losing your data. With all of the latest ransomware out there, Intronis has saved a lot of our customers files and time when having to restore without paying the thief's a dime. **What do you dislike about Barracuda for MSPs?** With every new entry to a product there are bugs or issues, but Intronis is quick to iron out all of those issues very quickly. There are minor issues with their agent, but they continue to list to the users and community and adapt the biggest complaints into their road map quickly. **Recommendations to others considering Barracuda for MSPs:** They were just purchased by Barracuda, so future plans are a bit unknown, but they are starting to share their plans going forth. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Disaster Recovery and Data Retention. This solves all of our customers requests in one product. ### 29. Low cost centralized backup management **Rating:** 4.5/5.0 stars **Reviewed by:** Marc M. | EVP - Chief Information Officer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Barracuda for MSPs?** The centralized management is easy to use **What do you dislike about Barracuda for MSPs?** There is currently a lack of a mac agent **What problems is Barracuda for MSPs solving and how is that benefiting you?** Secured , protected, cloud and local backups. Centralized management and lower cost to manage all of our client backup jobs. ### 30. Data Recovery at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Barracuda for MSPs?** Our clients have been saved multiple times by Intronis. The crypto virus has effected multiple clients of ours and Intronis has always had the data waiting to be recovered. Recovery is so easy and fast our clients this we are super hero's. **What do you dislike about Barracuda for MSPs?** In the beginning it we had some issues with Quickspins and the Exchange backups. Intronis has now fixed this and everything is running well. No dislikes on my end. **What problems is Barracuda for MSPs solving and how is that benefiting you?** Data loss has been solved ### 31. Intronis ECHOplatform is a very easy product to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2016 **What do you like best about Barracuda for MSPs?** Ease of use: It is very easy to set up and is an effective product that does its job very well. **What do you dislike about Barracuda for MSPs?** Scheduling: You can only view one machine schedule at a time. **Recommendations to others considering Barracuda for MSPs:** Go for it! It is a great product! **What problems is Barracuda for MSPs solving and how is that benefiting you?** Backup and disaster recovery. It gives us an option of backing up locally and to the cloud for redundancy and faster recovery. - [View Barracuda for MSPs pricing details and edition comparison](https://www.g2.com/products/barracuda-for-msps/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A10%3A01+-0500&secure%5Bsession_id%5D=1fe99327-8873-4036-b42b-3767dd0ec642&secure%5Btoken%5D=dadbfb3c3209611568fdfae2072f3f54dcb3a5c7ccc8934e123201f3a5fd07ab&format=llm_user) ## Barracuda for MSPs Features **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models - VM Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions - Uptime Reporting - Web Traffic Reporting - Compliance Management - Access Management - Incident Management - Audit Management - Remote Monitoring & Management **Solution Provision** - Service Provision - Pay by Usage - System Failover - Off-Site Data Storage - Data Replication **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning - AI/Machine Learning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring - Data Recovery - Automatic Backup - Differential Backup - Incremental Backup - Data Storage Management - Secure Data Storage - Real-Time Monitoring - Remote Access & Monitoring **Monitoring and Management** - Remote Monitoring - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability - IP Filtering - Content Filtering **Management** - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Maintenance** - Remote Reboot - Remote Printing **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication - Ransomware Protection - SSL Security **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection - Intrusion Detection System - Intrusion Prevention System **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Agentic AI - Disaster Recovery as a Service (DRaaS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - File Transfer - Third-Party Integrations **Additional Functionality** - Data Loss Prevention - Bare-Metal Restore - Compliance Tracking - Data Replication - Two-Factor Authentication - Drag & Drop - Compression - Single Sign On - Activity Dashboard - Duplicate Detection - Remote Monitoring & Management - Multi-OS - Backup Scheduling - Backup Log - Alerts/Escalation - File Management - Encryption - Sensitive Data Identification - Data Retention Management - Search/Filter - Data Synchronization - Reporting & Statistics - Version Control - Data Capture and Transfer - Data Migration - Archiving & Retention - Workflow Management - Generative AI - Access Controls/Permissions - Policy Management - Multiple Format Support - Real-Time Reporting - API - Data Visualization - AI Copilot **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Artificial Intelligence - Firewall** - AI Firewall **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Spam Blocker - Alerts/Escalation - Role-Based Permissions - Network Monitoring - Visual Analytics - Customizable Reports - Real-Time Analytics - Reporting & Statistics - Anti Spam - Activity Dashboard - Real-Time Monitoring - Real-Time Notifications - Activity Tracking - Hardware Integration - Summary Reports - Alerts/Notifications - Access Controls/Permissions - Real-Time Data - Server Monitoring - Two-Factor Authentication - Log Access - Reporting/Analytics - Multi-Location - SSL Security - Behavior Tracking - AI Copilot - API - Event Logs - Vulnerability Scanning - Risk Alerts - Single Sign On - Dashboard Creation - Monitoring **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top Barracuda for MSPs Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - 4.5/5.0 (791 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,227 reviews)