Banyan Technology Reviews & Product Details

This platform can be customized to suit the user's needs. Every LSCM company has differnet business processes and therefore different needs. There is not a single out-of-the-box solution on the market that will readily encompass all of those requirements. Banyan Technology's Development and Solutions Departments provide it's customer's with creative options, tailored to suit specific business requisites. Review collected by and hosted on G2.com.

The end-to-end implementation of the Banyan platform can sometimes be a long and cumbsersome one. Banyan Technology doesn't understand a business' processes in the same way that the every-day users of the software would. Banyan Solutions Specialists are quick to adapt the software, however, both Banyan Technology and it's customer might benefit from a more in-depth intial deep dive of a client's usage goals before the go-live stage. Put shortly, building the Banyan platform into a company's business processes allows it to become a more permanent fixture that the client then doesn't have to ability to function normally without. Review collected by and hosted on G2.com.

Banyan Technology has consistently proven to be a reliable and collaborative partner. Their team is responsive, easy to work with, and genuinely supportive throughout the engagement.

The TMS platform is intuitive and makes it simple to compare transportation modes, carriers, costs, and services—all from a single screen. This can help streamline decision-making and improve overall efficiency.

What stands out most is Banyan’s willingness to listen and adapt. They take the time to understand the specific needs of each client and partner, and they tailor their solutions accordingly. It’s clear they value long-term relationships and are committed to delivering flexible, effective tools. Review collected by and hosted on G2.com.

If I had to pick one area for improvement, it would be that occasional updates to the platform can take a bit of time to fully understand, but the team is always available to help clarify and support the transition. Review collected by and hosted on G2.com.

Their support team is great! They are easy to contact, a pleasure to communicate with, very knowledgeable and quick to fix your problem.

One member Adel was amazing. He contacted a carrier himself to obtain necessary info. Then showed tremendous patience and diligence repeatedly explaining the problem and solution to the carrier company, for them to finally understand the issue was on their end. I am grateful for Adel's efforts, as this situation would have been a nightmare without him.

The tms itself is quite intuitive and efficient. Review collected by and hosted on G2.com.

Implementation was a bit of a headache at times, however I may have gotten unlucky with the person who set us up. I think the nature of their business can be difficult, especially when working with api's/rating for smaller carrier companies. However I do wish certain api aspects were working correctly - which should be fixed soon. Review collected by and hosted on G2.com.

Banyan Technology consistently seeks out new opportunities for improvement and efficiency, actively listening to user feedback in order to enhance their technology. They incorporate the newest features to ensure users can stay ahead of industry changes. Review collected by and hosted on G2.com.

The current user interface of Banyan's TMS feels outdated, but they are in the process of upgrading it, which should lead to improvements. Review collected by and hosted on G2.com.

The Banyan team is great to work with and partnering with them has been a pleasure. Review collected by and hosted on G2.com.

Nothing comes to mind. We're working on a partnership and integration. Review collected by and hosted on G2.com.

Banyan is very easy to use, and you can import all of our products into the Banyan data base. Banyan reports are very helpful to help reduce freight rates in the system. Banyan is very helpful shipping LTL and full truckload. Banyan will Dispatch the truck too. Review collected by and hosted on G2.com.

If you are shipping more than one product on one pallet some LTL carriers quote the incorrect amount. Review collected by and hosted on G2.com.

Banyan has been able to tailor the system to meet the needs of our customers and staff, while keeping their core offering. Review collected by and hosted on G2.com.

Nothing so far. We continue to evolve with our product offerings and they evolve with us. Review collected by and hosted on G2.com.

The platform is easy to navigate. It populates rates fast and give me the reporting capabilities that I need. Review collected by and hosted on G2.com.

There is nothing that I dislike about the technology. I dislike the home page and the font. Review collected by and hosted on G2.com.

The Banyan platform is one of the only TMS systems that we have worked with that allows users to multi-mode rate on one screen to ensure the right mode, carrier, cost and service are selected for every shipment.

The management team at Banyan are always looking at ways to improve the application and look to partner with companies that make the system more powerful and useful to all of their customers.

The Banyan account, implementation and support teams are deeply involved in our success every step of the way. TMS is all they do so we don't have to fight other areas for resources. Review collected by and hosted on G2.com.

There isn't much negative to state about Banyan. They listen to their customers and most of the areas that have been pain points in the past have already been addressed or are on their development roadmap. Review collected by and hosted on G2.com.

The adaptability and ease of pulling my data. It's super easy. Review collected by and hosted on G2.com.

The power BI modules are at requests only. The method for contracted freight also went in house with matrices and it's a little constricting for me to change my contracted lanes. Review collected by and hosted on G2.com.