[ AvePoin... Reviews ](https://www.g2.com/products/avepoint-confidence-platform/reviews) [ AvePoin... Reviews ](https://www.g2.com/products/avepoint-confidence-platform/reviews) # AvePoint Confidence Platform Features ##### ## Collaboration (4) File following Allows users to receive updates when files have been updated, added, deleted or moved. File Sharing Allows users to share individual files/folders to persons outside or inside organization. Ability to assign edit or view only privileges. Simultaneously Editing Users can work simultaneously on files. Change Tracking / Audit Logs Provides an audit log of changes and enables users to revert to a specific version Show More ##### ## Administration (20) User and Role Management Enables administrator to provide segmented access to tool based on role. Easy to create new users and remove users. Policies and Controls Ability to control by user/group file/folder access, external sharing permissions, editing policies, device location restrictions, sharing by device, etc. Device Management Admins can restrict access to files by device in the event of lost/stolen devices as well as users that no long work for organization. Also may provide ability to wipe files from devices remotely. Storage Limits Administer storage limits by user or group Storage Zones Choose data center your files should be stored at Security Stores and transfers files in secure environment Reporting Standard and customized report creation to ensure appropriate access rights have been assigned APIs Provides appropriate application interfaces to enable custom integrations for unique business requirements API / Integrations Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. QA Testing Able to test that event and variable setup are reporting data accurately. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Data Modelling Tools to (re)structure data in a manner that allows extracting insights quickly and accurately Recommendations Analyzes data to find and recommend the highest value customer segmentations. Workflow Management Tools to create and adjust workflows to ensure consistency. Dashboards and Visualizations Presents information and analytics in a digestible, intuitive, and visually appealing way. White-labeling Allows users to implement their own branding throughout the platform. Test session reports Generates detailed reports on test takers’ behavior and potentially suspicious activity. Dashboard Includes a dashboard for administrators to view the status of any exam or test-taker. LMS integrations Integrates with Learning Management Systems. Show More ##### ## Platform (9) Performance and Reliability Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Reporting and Auditing Access pre-built and custom reports to monitor user activity and storage System of Record Integration Integrates to systems other systems of record such as CRM, ERP, Outlook, Sharepoint APIs Enables custom integration to external systems Internationalization Allows organizations multi-national organizations to use tool effectively across multiple languages and currencies. Performance and Reliability Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Reporting and Auditing Access pre-built and custom reports to monitor user activity and storage. System of Record Integration Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint. APIs Enables custom integration to external systems. Show More ##### ## User on/off Boarding (6) Self Service Access requests Users can request access to an application and be automatically provisioned if they meet policy requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Role Management Establish roles that create a set of authentication rights for each user in the role Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes Access Termination Terminate access to multiple applications based on dates Approval Workflows Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow Show More ##### ## User Maintenance (3) Self Service Password Reset Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. Bulk Changes Change users and permissions in bulk Bi-directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application Show More ##### ## Governance (5) Identifies and Alerts for Threats Alerts administrators when inappropriate access occurs Compliance Audits Proactively audits access rights against policies Access Control Supports LDAP Protocol to enable access control and governance. Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Data Visibility Similifies data identification to increase visibility and management capabilities Show More ##### ## Metrics (9) Sessions - Digital Analytics Accurately measure total web traffic and present data elegantly. Engagement Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. Entry and Exit Pages Accurately determine where most people enter your site and where they leave and present data elegantly. Standard Event Tracking Software automatically tracks standard user actions. Custom Event Tracking Able to set up custom variables to track any user activity on the site. Retention Accurately measure bounce rate. Return Track user return rates and related metrics. Conversions Track what proportion of users convert via a certain action. Funnels See how many users proceed down a certain path to conversion. Show More ##### ## Reporting (6) Trending Report on how any user activity has changed over time. Retroactive Reporting Report on user activity in the past and set up predictive models for the future. Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Mobile Reporting Analytic tools are also available for mobile and tablet versions of websites. Unification Across Devices Able to unify user data across devices, recognizing returning users. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Other (2) Site Search Reporting Report on keywords used in internal searches. Administration Alerts System can self-monitor critical metrics and alert administrators when they reach concerning levels. Show More ##### ## File Management (8) File Type Support Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc. Metadata Automatically adds descriptive metadata like file size and upload date, has standard metadata fields like keywords, and allows the definition of custom fields and vocabulary. Versioning Keep track of incrementally changing versions of the same file. Collaboration Multiple users can collaborate on document creation, annotation, and review. Portals and Sites Able to create user portals and sites. Disposition Automatically archive, delete, or revoke access to files that have reached the end of their life cycle. Search Can easily find files via a simple and/or advanced search. Web Interface Ability to access documents via a web interface without a client being installed on a device. Show More ##### ## Workflow (5) Process Automation Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute. Conditions The workflow engine provides relevant and customizable conditions on which to execute rules. Activities Any action a user can perform in the system can be specified as an automated action. Records Management System provides the necessary tools and fuctionality to maintain evidence of business activites and comply with governmental requirements or industry standards. Case Management System provides specialized functionality for bundling structured and unstructured content, automating adaptive, multi-person processes and setting deadlines for open cases. Also, cases can be completed and closed with the associated information stored and auditable. Show More ##### ## Functionality (17) Real-time Sync Continuously updates backup files to reflect most recent changes and updates. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Versioning Keeps track of incrementally changing versions of the same content, data, and files. Mobile Backup Application Users can view and download files from a mobile device. Real-time Sync Continuously updates backup files to reflect most recent changes and updates. Storage Capacity The ability to store large amounts of data or scale capacity to fit storage needs. Remote Backup Provides remote access dashboards designed to manage and store data from familiar applications. Versioning Keeps track of incrementally changing versions of the same content, data, and files. Data Migration Migrate data from on-premises or cloud solutions to a separate cloud environment or solution. Data Variety Be compatible with a variety of data types for migration. Alerts and Logging Send alerts for migration failures, and log migration processes to show possible root causes for failures. Data Replication Copy and store the same data in multiple locations. Cloud Recovery Provide failover and recovery capabilities for cloud data and systems. Prior State Recovery Recover systems and infrastructure to a like state as before failure. Recovery Automation Provide both manual and automatic recovery capabilities. Replication Replicate data and infrastructure in real time on a separate system for immediate, seamless failover. Show More ##### ## Compatibility (6) Local Backup The ability to store information locally on a hard drive or similar device. SaaS Application Variety Backup support for multiple, different software as a service (SaaS) applications Storage Formats The ability to store multiple types of file formats or convert files to proper format. File Formats The ability to store repair or recover multiple file formats or convert files to proper format. Partitions The ability to find lost or corrupted files stored in various locations. Mobile Support for recovering or repairing files from mobile devices. Show More ##### ## Management (22) File Sharing Gives users the abilitity to access or send backup files stored online. Security Standards The ability to set standards for asset and risk management. Encrypted Storage Provides some level of encryption of data in transit and sensitive data while it lives online. File Sharing Gives users the abilitity to access or send backup files stored online. Security Standards The ability to set standards for asset and risk management. Encrypted Storage Provides some level of encryption of data in transit and sensitive data while it lives online. Backup The ability to sync files or store data prior to corruption or loss. Storage The ability to store files at any point for future access. File Scan Can san devices or hardware to discover problematic files. Backup and Recovery Offer backup and/or recovery options for data being migrated to the cloud. Integration Variety Integrates with a variety of sources and/or migration targets. Access and Security Maintain user access and security features associated with pre-migrated data in the post-migration environment. Real time Monitoring Real-time view and status of every component in the cloud environment. Local Management Allow businesses to locally manage what, how, and where data and systems are restored. Infrastructure Compatibility Be compatible with a variety of on premise, cloud, and/or virtual infrastructure. Solution Integration Integrate with other management, resilience, and backup solutions. Real-Time Analytics Track data and system backups, replication, and failover events. Business Glossary Lets users build a glossary of business terms, vocabulary and definitions across multiple tools. Data Discovery Provides a built-in integrated data catalog that allows users to easily locate data across multiple sources. Data Profililng Monitors and cleanses data with the help of business rules and analytical algorithms. Reporting and Visualization Visualize data flows and lineage that demonstrates compliance with reports and dashboards through a single console. Data Lineage Provides an automated data lineage functionality which provides visibility over the entire data movement journey from data origination to destination. Show More ##### ## Security (3) Encryption Can decipher some level of file encryption. Data Protection Secures data and files stored after recovery or repair. File Deletion Ensures complete file deletion upon request. Show More ##### ## Walkthrough Type (2) Audio-visual Walkthroughs Supports audio and video-based walkthroughs. Text Bubble Walkthroughs Supports text bubble walkthroughs. Show More ##### ## Compliance (4) Sensitive Data Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Training and Guidelines Provides guidelines or training related to sensitive data compliance requirements, Policy Enforcement Allows administrators to set policies for security and data governance Compliance Monitoring Monitors data quality and send alerts based on violations or misuse Show More ##### ## Platform Basics (3) Reporting Provides analytics tools that reveal important business metrics and track progress. Management Helps manage users and allows administratives to restrict user access Monitoring Allows users to monitor potential outages, breaches, and security issues within the platform Show More ##### ## Platform Data (4) Dashboard Has a centralized dashboard for users to interact with License Information Provides Office 365 licensing information, such as user access information and license expiration information Storage Insights Provides granular reporting into the amount of storage available within Office 365 Alerts and Notifications Offers personalized notifications and alerts when security issues arise Show More ##### ## Platform Additional Functionality (3) Cloud Provides a cloud based version of the platform Security and Authentication Lets administraters set specific authentification methods and password strength requirements Bulk User Management Allows bulk changes related to licenses, user permissions, and group configurations Show More ##### ## Assessment delivery (3) Question variety Enables instructors to develop assessments with a variety of question types, such as multiple-choice and short answer. Real-time assessment Displays real-time student responses to questions an instructor asks during a live class or event. Pre-made content Provides users with a pre-built library of usable content or questions. Show More ##### ## Grading and reporting (4) Automated grading Automates grading of student assessments. Gamification Contains gamification tools, including but not limited to badges, leaderboards, and point scoring. Analytics dashboard Contains analytics dashboards to visualize student assessment results. Reporting Provides detailed reports centered around student performance. Show More ##### ## Security (7) Data Protection Transform or encode data before being moved to the cloud. Access Control Authenticates and authorizes individuals to access the data they are allowed to see and use. Roles Management Helps identify and manage the roles of owners and stewards of data. Compliance Management Helps adhere to data privacy regulations and norms. Role-Based Access Control Assigns access based on user roles and policy rules. Threat Detection Alerts Sends alerts on unauthorized access or app misconfigurations. Compliance Monitoring Tracks regulatory compliance across SaaS applications. Show More ##### ## Preparation (2) Identity verification Provides functionality to verify the identity of each test taker. Browser lockdown Locks down test takers’ browser during testing sessions to prevent accessing other applications or browser windows. Show More ##### ## Monitoring (3) Video recording Enables recording of webcam video during a test takers’ session for later review by a testing administrator. Automatic behavior flagging Uses algorithms or artificial intelligence to automatically flag potentially suspicious behavior by test takers. Live proctors Provides option to have a live remote human proctor for an exam session. Show More ##### ## Maintainence (2) Data Quality Management Defines, validates, and monitors business rules to safeguard master data readiness. Policy Management Allows users to create and review data policies to make them consistent across the organization. Show More ##### ## Policy Management - Digital Communications Governance (2) Communications Policies Enforcement And Tracking Aids in communications policies enforcement Customizable Policy Templates Provides customized policy templates to fit into organization's requirements Show More ##### ## Surveillance - Digital Communications Governance (1) Alert System To Identify And Address Violation Of Policies Aids to keep policies in control Show More ##### ## Analytics and Reporting - Digital Communications Governance (2) Tools To Analyze Communication Trends And Patterns Helps organizations to identify the communication patterns Compliance Metrics Provides features for performance and efficiency Show More ##### ## Compliance Management - Digital Communications Governance (2) Legal Requirements Makes retention policies comply with legal and regulatory requirements Regulations Change Updates Keeps the department updated on any changes in regulations Show More ##### ## Analytics - Digital Adoption Platform (1) Analytics Manages user interactions and analyzes user behavior data within the software or application. Show More ##### ## Functions - Digital Adoption Platform (2) Customer self-service Supports self-service features like troubleshooting, form completion, or knowledge base access. In-app guidance Provides in-app guidance on company-specific tools and workflows for onboarding. Show More ##### ## App Management (5) App Usage Monitoring Tracks SaaS application usage by user, team, and department. Custom Workflows Enables creation of tailored automations for IT and admin tasks. Shadow IT Discovery Identifies both sanctioned and unsanctioned SaaS applications in the environment. Centralized Management Console Offers a unified interface for managing licenses, users, and applications. Onboarding & Offboarding Automation Automates workflows for provisioning and deprovisioning user access. Show More ##### ## AI Features (2) Auto-fill Custom App Details Populates custom app metadata using AI. AI Assistant Provides real-time answers to questions about licenses, apps, and usage. Show More ##### ## Agentic AI - Office 365 Management (1) Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Digital Analytics (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Salesforce AppExchange Apps (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Cloud Content Collaboration (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Data Governance (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - SaaS Backup (3) Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - File Recovery (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Online Backup (1) Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Agentic AI - SaaS Management Platforms (SMP) (3) Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Discovery & Classification - Data Security Posture Management (DSPM) (3) Continuous real‑time monitoring Provide real‑time visibility into data exposures and activities. Discover & classify sensitive data Automatically scan across cloud, SaaS, on‑prem environments to locate and tag sensitive data. Custom classification support Allow business‑specific or regulatory data labels beyond default frameworks. Show More ##### ## Risk Prioritization - Data Security Posture Management (DSPM) (3) Detect excessive entitlements & toxic combinations Identify over‑permissioned users, roles, or accounts in combination with misconfigurations. Compliance posture assessment Assess data risks against regulatory frameworks and internal policies. Risk‑based exposure scoring Prioritize findings based on data sensitivity, exploitability, and business impact. Show More ##### ## Remediation & Governance - Data Security Posture Management (DSPM) (3) Guided remediation actions Provide context‑aware recommendations for fixing exposures (e.g., revoke access, encrypt, misconfiguration remediation). Integration with enforcement tools Integrate with CSPM, CIEM, SOAR, SIEM for automated policy enforcement. Track remediation progress & trends Monitor posture over time and track remediation efforts. 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