AvePoint Confidence Platform Features
Collaboration (4)
File following
Allows users to receive updates when files have been updated, added, deleted or moved.
File Sharing
Allows users to share individual files/folders to persons outside or inside organization. Ability to assign edit or view only privileges.
Simultaneously Editing
Users can work simultaneously on files.
Change Tracking / Audit Logs
Provides an audit log of changes and enables users to revert to a specific version
Administration (20)
User and Role Management
Enables administrator to provide segmented access to tool based on role. Easy to create new users and remove users.
Policies and Controls
Ability to control by user/group file/folder access, external sharing permissions, editing policies, device location restrictions, sharing by device, etc.
Device Management
Admins can restrict access to files by device in the event of lost/stolen devices as well as users that no long work for organization. Also may provide ability to wipe files from devices remotely.
Storage Limits
Administer storage limits by user or group
Storage Zones
Choose data center your files should be stored at
Security
Stores and transfers files in secure environment
Reporting
Standard and customized report creation to ensure appropriate access rights have been assigned
APIs
Provides appropriate application interfaces to enable custom integrations for unique business requirements
API / Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
QA Testing
Able to test that event and variable setup are reporting data accurately.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Data Modelling
Tools to (re)structure data in a manner that allows extracting insights quickly and accurately
Recommendations
Analyzes data to find and recommend the highest value customer segmentations.
Workflow Management
Tools to create and adjust workflows to ensure consistency.
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
White-labeling
Allows users to implement their own branding throughout the platform.
Test session reports
Generates detailed reports on test takers’ behavior and potentially suspicious activity.
Dashboard
Includes a dashboard for administrators to view the status of any exam or test-taker.
LMS integrations
Integrates with Learning Management Systems.
Platform (9)
Performance and Reliability
Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Reporting and Auditing
Access pre-built and custom reports to monitor user activity and storage
System of Record Integration
Integrates to systems other systems of record such as CRM, ERP, Outlook, Sharepoint
APIs
Enables custom integration to external systems
Internationalization
Allows organizations multi-national organizations to use tool effectively across multiple languages and currencies.
Performance and Reliability
Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Reporting and Auditing
Access pre-built and custom reports to monitor user activity and storage.
System of Record Integration
Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint.
APIs
Enables custom integration to external systems.
User on/off Boarding (6)
Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements
Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
Role Management
Establish roles that create a set of authentication rights for each user in the role
Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
Access Termination
Terminate access to multiple applications based on dates
Approval Workflows
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
User Maintenance (3)
Self Service Password Reset
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes
Change users and permissions in bulk
Bi-directional Identity Synchronization
Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application
Governance (5)
Identifies and Alerts for Threats
Alerts administrators when inappropriate access occurs
Compliance Audits
Proactively audits access rights against policies
Access Control
Supports LDAP Protocol to enable access control and governance.
Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
Data Visibility
Similifies data identification to increase visibility and management capabilities
Metrics (9)
Sessions - Digital Analytics
Accurately measure total web traffic and present data elegantly.
Engagement
Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
Entry and Exit Pages
Accurately determine where most people enter your site and where they leave and present data elegantly.
Standard Event Tracking
Software automatically tracks standard user actions.
Custom Event Tracking
Able to set up custom variables to track any user activity on the site.
Retention
Accurately measure bounce rate.
Return
Track user return rates and related metrics.
Conversions
Track what proportion of users convert via a certain action.
Funnels
See how many users proceed down a certain path to conversion.
Reporting (6)
Trending
Report on how any user activity has changed over time.
Retroactive Reporting
Report on user activity in the past and set up predictive models for the future.
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Mobile Reporting
Analytic tools are also available for mobile and tablet versions of websites.
Unification Across Devices
Able to unify user data across devices, recognizing returning users.
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards.
Other (2)
Site Search Reporting
Report on keywords used in internal searches.
Administration Alerts
System can self-monitor critical metrics and alert administrators when they reach concerning levels.
File Management (8)
File Type Support
Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc.
Metadata
Automatically adds descriptive metadata like file size and upload date, has standard metadata fields like keywords, and allows the definition of custom fields and vocabulary.
Versioning
Keep track of incrementally changing versions of the same file.
Collaboration
Multiple users can collaborate on document creation, annotation, and review.
Portals and Sites
Able to create user portals and sites.
Disposition
Automatically archive, delete, or revoke access to files that have reached the end of their life cycle.
Search
Can easily find files via a simple and/or advanced search.
Web Interface
Ability to access documents via a web interface without a client being installed on a device.
Workflow (5)
Process Automation
Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute.
Conditions
The workflow engine provides relevant and customizable conditions on which to execute rules.
Activities
Any action a user can perform in the system can be specified as an automated action.
Records Management
System provides the necessary tools and fuctionality to maintain evidence of business activites and comply with governmental requirements or industry standards.
Case Management
System provides specialized functionality for bundling structured and unstructured content, automating adaptive, multi-person processes and setting deadlines for open cases. Also, cases can be completed and closed with the associated information stored and auditable.
Functionality (17)
Real-time Sync
Continuously updates backup files to reflect most recent changes and updates. This feature was mentioned in 38 AvePoint Confidence Platform reviews.
Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs. This feature was mentioned in 39 AvePoint Confidence Platform reviews.
Remote Backup
Provides remote access dashboards designed to manage and store data from familiar applications. 37 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Versioning
As reported in 37 AvePoint Confidence Platform reviews. Keeps track of incrementally changing versions of the same content, data, and files.
Mobile Backup Application
Users can view and download files from a mobile device. This feature was mentioned in 35 AvePoint Confidence Platform reviews.
Real-time Sync
Based on 21 AvePoint Confidence Platform reviews. Continuously updates backup files to reflect most recent changes and updates.
Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs. This feature was mentioned in 22 AvePoint Confidence Platform reviews.
Remote Backup
Based on 23 AvePoint Confidence Platform reviews. Provides remote access dashboards designed to manage and store data from familiar applications.
Versioning
As reported in 22 AvePoint Confidence Platform reviews. Keeps track of incrementally changing versions of the same content, data, and files.
Data Migration
Migrate data from on-premises or cloud solutions to a separate cloud environment or solution.
Data Variety
Be compatible with a variety of data types for migration.
Alerts and Logging
Send alerts for migration failures, and log migration processes to show possible root causes for failures.
Data Replication
Copy and store the same data in multiple locations.
Cloud Recovery
Provide failover and recovery capabilities for cloud data and systems.
Prior State Recovery
Recover systems and infrastructure to a like state as before failure.
Recovery Automation
Provide both manual and automatic recovery capabilities.
Replication
Replicate data and infrastructure in real time on a separate system for immediate, seamless failover.
Compatibility (6)
Local Backup
The ability to store information locally on a hard drive or similar device. 36 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
SaaS Application Variety
As reported in 23 AvePoint Confidence Platform reviews. Backup support for multiple, different software as a service (SaaS) applications
Storage Formats
The ability to store multiple types of file formats or convert files to proper format. 23 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
File Formats
Based on 23 AvePoint Confidence Platform reviews. The ability to store repair or recover multiple file formats or convert files to proper format.
Partitions
The ability to find lost or corrupted files stored in various locations. 23 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Mobile
Support for recovering or repairing files from mobile devices. This feature was mentioned in 23 AvePoint Confidence Platform reviews.
Management (22)
File Sharing
As reported in 35 AvePoint Confidence Platform reviews. Gives users the abilitity to access or send backup files stored online.
Security Standards
The ability to set standards for asset and risk management. 36 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Encrypted Storage
Based on 36 AvePoint Confidence Platform reviews. Provides some level of encryption of data in transit and sensitive data while it lives online.
File Sharing
Gives users the abilitity to access or send backup files stored online. This feature was mentioned in 21 AvePoint Confidence Platform reviews.
Security Standards
The ability to set standards for asset and risk management. 23 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Encrypted Storage
Provides some level of encryption of data in transit and sensitive data while it lives online. This feature was mentioned in 21 AvePoint Confidence Platform reviews.
Backup
As reported in 24 AvePoint Confidence Platform reviews. The ability to sync files or store data prior to corruption or loss.
Storage
The ability to store files at any point for future access. This feature was mentioned in 24 AvePoint Confidence Platform reviews.
File Scan
Can san devices or hardware to discover problematic files. 25 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Backup and Recovery
Offer backup and/or recovery options for data being migrated to the cloud.
Integration Variety
Integrates with a variety of sources and/or migration targets.
Access and Security
Maintain user access and security features associated with pre-migrated data in the post-migration environment.
Real time Monitoring
Real-time view and status of every component in the cloud environment.
Local Management
Allow businesses to locally manage what, how, and where data and systems are restored.
Infrastructure Compatibility
Be compatible with a variety of on premise, cloud, and/or virtual infrastructure.
Solution Integration
Integrate with other management, resilience, and backup solutions.
Real-Time Analytics
Track data and system backups, replication, and failover events.
Business Glossary
Lets users build a glossary of business terms, vocabulary and definitions across multiple tools.
Data Discovery
Provides a built-in integrated data catalog that allows users to easily locate data across multiple sources.
Data Profililng
Monitors and cleanses data with the help of business rules and analytical algorithms.
Reporting and Visualization
Visualize data flows and lineage that demonstrates compliance with reports and dashboards through a single console.
Data Lineage
Provides an automated data lineage functionality which provides visibility over the entire data movement journey from data origination to destination.
Security (3)
Encryption
Can decipher some level of file encryption. This feature was mentioned in 24 AvePoint Confidence Platform reviews.
Data Protection
Secures data and files stored after recovery or repair. This feature was mentioned in 25 AvePoint Confidence Platform reviews.
File Deletion
Ensures complete file deletion upon request. 25 reviewers of AvePoint Confidence Platform have provided feedback on this feature.
Walkthrough Type (2)
Audio-visual Walkthroughs
Supports audio and video-based walkthroughs.
Text Bubble Walkthroughs
Supports text bubble walkthroughs.
Compliance (4)
Sensitive Data Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
Training and Guidelines
Provides guidelines or training related to sensitive data compliance requirements,
Policy Enforcement
Allows administrators to set policies for security and data governance
Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse
Platform Basics (3)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Management
Helps manage users and allows administratives to restrict user access
Monitoring
Allows users to monitor potential outages, breaches, and security issues within the platform
Platform Data (4)
Dashboard
Has a centralized dashboard for users to interact with
License Information
Provides Office 365 licensing information, such as user access information and license expiration information
Storage Insights
Provides granular reporting into the amount of storage available within Office 365
Alerts and Notifications
Offers personalized notifications and alerts when security issues arise
Platform Additional Functionality (3)
Cloud
Provides a cloud based version of the platform
Security and Authentication
Lets administraters set specific authentification methods and password strength requirements
Bulk User Management
Allows bulk changes related to licenses, user permissions, and group configurations
Assessment delivery (3)
Question variety
Enables instructors to develop assessments with a variety of question types, such as multiple-choice and short answer.
Real-time assessment
Displays real-time student responses to questions an instructor asks during a live class or event.
Pre-made content
Provides users with a pre-built library of usable content or questions.
Grading and reporting (4)
Automated grading
Automates grading of student assessments.
Gamification
Contains gamification tools, including but not limited to badges, leaderboards, and point scoring.
Analytics dashboard
Contains analytics dashboards to visualize student assessment results.
Reporting
Provides detailed reports centered around student performance.
Security (7)
Data Protection
Transform or encode data before being moved to the cloud.
Access Control
Authenticates and authorizes individuals to access the data they are allowed to see and use.
Roles Management
Helps identify and manage the roles of owners and stewards of data.
Compliance Management
Helps adhere to data privacy regulations and norms.
Role-Based Access Control
Assigns access based on user roles and policy rules.
Threat Detection Alerts
Sends alerts on unauthorized access or app misconfigurations.
Compliance Monitoring
Tracks regulatory compliance across SaaS applications.
Preparation (2)
Identity verification
Provides functionality to verify the identity of each test taker.
Browser lockdown
Locks down test takers’ browser during testing sessions to prevent accessing other applications or browser windows.
Monitoring (3)
Video recording
Enables recording of webcam video during a test takers’ session for later review by a testing administrator.
Automatic behavior flagging
Uses algorithms or artificial intelligence to automatically flag potentially suspicious behavior by test takers.
Live proctors
Provides option to have a live remote human proctor for an exam session.
Maintainence (2)
Data Quality Management
Defines, validates, and monitors business rules to safeguard master data readiness.
Policy Management
Allows users to create and review data policies to make them consistent across the organization.
Policy Management - Digital Communications Governance (2)
Communications Policies Enforcement And Tracking
Aids in communications policies enforcement
Customizable Policy Templates
Provides customized policy templates to fit into organization's requirements
Surveillance - Digital Communications Governance (1)
Alert System To Identify And Address Violation Of Policies
Aids to keep policies in control
Analytics and Reporting - Digital Communications Governance (2)
Tools To Analyze Communication Trends And Patterns
Helps organizations to identify the communication patterns
Compliance Metrics
Provides features for performance and efficiency
Compliance Management - Digital Communications Governance (2)
Legal Requirements
Makes retention policies comply with legal and regulatory requirements
Regulations Change Updates
Keeps the department updated on any changes in regulations
Analytics - Digital Adoption Platform (1)
Analytics
Manages user interactions and analyzes user behavior data within the software or application.
Functions - Digital Adoption Platform (2)
Customer self-service
Supports self-service features like troubleshooting, form completion, or knowledge base access.
In-app guidance
Provides in-app guidance on company-specific tools and workflows for onboarding.
App Management (5)
App Usage Monitoring
Tracks SaaS application usage by user, team, and department.
Custom Workflows
Enables creation of tailored automations for IT and admin tasks.
Shadow IT Discovery
Identifies both sanctioned and unsanctioned SaaS applications in the environment.
Centralized Management Console
Offers a unified interface for managing licenses, users, and applications.
Onboarding & Offboarding Automation
Automates workflows for provisioning and deprovisioning user access.
AI Features (2)
Auto-fill Custom App Details
Populates custom app metadata using AI.
AI Assistant
Provides real-time answers to questions about licenses, apps, and usage.
Agentic AI - Office 365 Management (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Digital Analytics (1)
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Salesforce AppExchange Apps (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Cloud Content Collaboration (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Data Governance (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SaaS Backup (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - File Recovery (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Online Backup (1)
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - SaaS Management Platforms (SMP) (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Discovery & Classification - Data Security Posture Management (DSPM) (3)
Continuous real‑time monitoring
Provide real‑time visibility into data exposures and activities.
Discover & classify sensitive data
Automatically scan across cloud, SaaS, on‑prem environments to locate and tag sensitive data.
Custom classification support
Allow business‑specific or regulatory data labels beyond default frameworks.
Risk Prioritization - Data Security Posture Management (DSPM) (3)
Detect excessive entitlements & toxic combinations
Identify over‑permissioned users, roles, or accounts in combination with misconfigurations.
Compliance posture assessment
Assess data risks against regulatory frameworks and internal policies.
Risk‑based exposure scoring
Prioritize findings based on data sensitivity, exploitability, and business impact.
Remediation & Governance - Data Security Posture Management (DSPM) (3)
Guided remediation actions
Provide context‑aware recommendations for fixing exposures (e.g., revoke access, encrypt, misconfiguration remediation).
Integration with enforcement tools
Integrate with CSPM, CIEM, SOAR, SIEM for automated policy enforcement.
Track remediation progress & trends
Monitor posture over time and track remediation efforts.
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