--- title: AVADA Reviews meta_title: 'AVADA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 252 reviews by the users' company size, role or industry to find out how AVADA works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 252 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # AVADA Reviews **Vendor:** AVADA Commerce **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 252 ## About AVADA Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. ## AVADA Pros & Cons **What users like:** - Users highlight the **excellent customer support** of AVADA, appreciating the quick and efficient assistance provided. (110 reviews) - Users find AVADA's **ease of use** exceptional, complemented by friendly customer support and quick assistance. (50 reviews) - Users find the **customer support extremely helpful** , appreciating their quick responses and effective assistance. (20 reviews) - Users value the **extensive customizability** of AVADA, enhancing their ability to create tailored workflows effortlessly. (11 reviews) - Users commend the **easy setup** of AVADA, highlighting quick assistance for smooth installation and configuration. (10 reviews) - Users value the **user-friendly interface** of AVADA, enhancing their overall experience effortlessly. (9 reviews) - Users enjoy the **variety of templates** offered by AVADA, making WordPress blog editing simple and enjoyable. (6 reviews) - Customization Options (4 reviews) - Easy Implementation (4 reviews) - Intuitive (4 reviews) **What users dislike:** - Users find the **learning curve steep** , often struggling to navigate and utilize AVADA effectively as beginners. (8 reviews) - Users are disappointed by the **missing features** in AVADA, especially regarding customization and membership options. (6 reviews) - Users find **limited customization** in Avada, wishing for more flexibility and easier visual design adjustments. (5 reviews) - Users experience **poor customer support** , making it challenging to resolve issues efficiently and effectively. (5 reviews) - Users find the **limited templates** challenging, needing time to adapt and encountering compatibility issues. (3 reviews) - Not Intuitive (3 reviews) - Expensive (2 reviews) - Template Issues (2 reviews) - Difficulty (1 reviews) - Error Issues (1 reviews) ## AVADA Reviews ### 1. The mandatory app that needs to be in our store **Rating:** 5.0/5.0 stars **Reviewed by:** Imran K. | Marketing Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about AVADA?** Efficient and saves a lot of time. You might not know you needed this until you used this app and their customer support is amazing. I spoke to Prakash for my technical issues and he couldn't have done better in resolving my issue. **What do you dislike about AVADA?** I haven't come across that yet and I beleive I might not ever. **What problems is AVADA solving and how is that benefiting you?** Reviews showcase. Sales Pop Up. Building Trust with my customers. Helping me create a product page that sells. The reviews help my clients trust our services and templates we sell. ### 2. Easy to use app with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Heather H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about AVADA?** Customer support, templates, and ease navigating the menu. Juliana was the customer service representative and she was knowledgeable and patient. She helped resolve my issues with a friendly attitude! Thank you Juliana! **What do you dislike about AVADA?** My template wasn't saved automatically so I had to re-do my opt-in multiple times **What problems is AVADA solving and how is that benefiting you?** I'm just getting going with it- building my email list for future automation funnel fir email marketing. I expect it to save me time a mnd effort while enhancing my customer experience and increase revenue. ### 3. Amazing first experience with Avada - Prakash's customer support was perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2023 **What do you like best about AVADA?** I appreciate the free trial and even in the free trial, the customer support is incredible and meets your needs. Prakash helped me with my sizing chart exactly the way I wanted! **What do you dislike about AVADA?** Nothing as of yet! It is a really great app with tons of value **What problems is AVADA solving and how is that benefiting you?** Creating sizing charts and putting them in a good place on my product pages to make a seamless experience for my customers and boost CRO ### 4. Amazing support for even custom requests to the pdf invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique v. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about AVADA?** We had a couple very specific problems with EU regulations. Support was exteremly quick to fix every request we had. Outstanding quality for this price. Special thanks to Esther and Gideon Dominique van Ijzendoorn, Puntje bij Paaltje development, NL **What do you dislike about AVADA?** Nothing, if have to fill this field so will put this :) **What problems is AVADA solving and how is that benefiting you?** Custom pdf invoices ### 5. Great product and excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** McKenna S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about AVADA?** Very easy to use, and the support is incredible. I reached out to support with some questions, and Prakash was very helpful, friendly, and knowledgeable. I would definitely recommend this app! **What do you dislike about AVADA?** None that I've come across so far! It all works great. **What problems is AVADA solving and how is that benefiting you?** Marketing emails to my customers, it helps gather info from people who subscribe. I like their templates and the UI is clean and easy to navigate. This app saves me a lot of time. ### 6. Avada **Rating:** 4.0/5.0 stars **Reviewed by:** Donald W. B. | Vice President Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about AVADA?** I have been using Avada Software for several months now and I am extremely impressed with its capabilities. The software is incredibly user-friendly and intuitive, making it easy to navigate even for those who are not tech-savvy. One of the things I love about Avada Software is its ability to monitor and manage my data integration processes. The software provides real-time visibility into my data flows, allowing me to quickly identify and troubleshoot any issues that arise. **What do you dislike about AVADA?** It took a little time to get used .I am no expert but my team in IT departmentlove Avada. I am no expert but my team in IT department. I love this. I think the price is fair as well. **What problems is AVADA solving and how is that benefiting you?** I'm using it on email marketing campaigns and helping automate my information. As I said, it's very iI'm using it on email marketing campaigns and helping automate my information. As I said, it's very intuitive and it's a tool little cut down on getting the Analytics you need ### 7. Juliana made our website look so much better! **Rating:** 5.0/5.0 stars **Reviewed by:** Dieter V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about AVADA?** I can't thank Juliana enough, she's made our website look so much better, and helped instantly. I never had to wait longer than a minute for any response and the service received here was just impeccable! Many thanks to all involved. This is a legit review. **What do you dislike about AVADA?** Absolutely nothing. You can't dislike this app, and the people behind it are not only friendly, but also extremely helpful on top of all that. Couldn't do much more! **What problems is AVADA solving and how is that benefiting you?** I had customizations done to my store, which AVADA did do in the past, now, with our store updating, the custom code was removed but thankfully got restored very quickly. ### 8. Excellent app, especially for the support! **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus M. | Proprietário, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about AVADA?** It greatly improved my site's speed and helped me enhance the SEO, bringing more visits to my site. What I like most about the app is its customer service; my last interaction was with Prakash, who showed patience and high quality in his service. I recommend this app for being effective in its functions and especially for its support! **What do you dislike about AVADA?** Some parts of the application are in English and the browser cannot translate everything, but this can be done manually. Also, some features seem difficult to understand, like the SEO one which I had difficulties with. **What problems is AVADA solving and how is that benefiting you?** Mainly in the speed of my site, which is very important so that the client does not end up leaving dissatisfied before even viewing the site completely. Thus, increasing my chances of conversion. ### 9. Liking this app **Rating:** 4.5/5.0 stars **Reviewed by:** Amie N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about AVADA?** I like that the app is simple to use especially with zero coding knowledge. I can pick the rewards I want my customers to earn. I do wish i could add my own extra rewards. **What do you dislike about AVADA?** The app changed a setting I had on me and no clue why. I connected with their help team and Prakash figured out the problem and fixed it. If an app is going to change I would appreciate a heads up. **What problems is AVADA solving and how is that benefiting you?** The app started to pop up before every single page on my website. I felt that would be annoying to customers so I reached out and thats where Praksha stepped in to help. Now its back to displaying in the corner where customers can choose to click on it or not ### 10. Aline from figurineout.com **Rating:** 5.0/5.0 stars **Reviewed by:** Aline C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about AVADA?** AVADA improved my website SEO from 48 to over 90! I'm very pleased and I'll keep improving. The team is always super positive and helpful!!! My assistant today was Prakash. Thank you Prakash!!! **What do you dislike about AVADA?** Nothing to dislike s far. I'm very happy! **What problems is AVADA solving and how is that benefiting you?** It's helping and guiding me in improving my website SEO. ### 11. I love this app! **Rating:** 5.0/5.0 stars **Reviewed by:** Kian B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about AVADA?** I use this app for a year now and I love it. The app itself is great and makes your website look way more professional. I love the support and i always get useful answers. Especially Prakash is a very kind and professional support team member. **What do you dislike about AVADA?** I love everything about this app. Its great. **What problems is AVADA solving and how is that benefiting you?** It solves problems like bugs or something like that. ### 12. Support team, thank you. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2023 **What do you like best about AVADA?** Frankly, I was experiencing a little bit of some difficulties in using the platforms, especially in subscribing and reminding messages. Thank you to Assistant Prakash, he helped me a lot and understood my needs in a short time and helped me. This is what I really like, the ability of the support team to absorb me quickly and help me as it should, and this is what I really like about Avada, the flexibility of design on it, as well as the speed of response from the support team, and the ease of using the platform. **What do you dislike about AVADA?** The lack of many employees who speak Arabic or the ability to make voice calls with them so I can benefit from the platform as I wish. Also, the subscription is limited to a certain period even if you can't use it. Additionally, I can't view the reports on revenues in a complete and detailed manner. **What problems is AVADA solving and how is that benefiting you?** Increasing sales through email campaigns Ease of access to all real customers Our work has become more productive ### 13. Strong and High quality support **Rating:** 5.0/5.0 stars **Reviewed by:** Alireza H. | Social Media Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AVADA?** I ran 2 times to a single problem which was my mistake but my man Prakash was so patient and nice like no any other support team, I'd make friends with him If I could TBH. LOVE IT! **What do you dislike about AVADA?** none! It's all good to me and like the supoort **What problems is AVADA solving and how is that benefiting you?** About getting better reviews on my Retail store site ### 14. Awesome Work Avada **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about AVADA?** Avada is easy to use. Moreover, the staff is very helpful. **What do you dislike about AVADA?** There is nothing to dislike. I just love this ,platform. **What problems is AVADA solving and how is that benefiting you?** I needed to use trust badge for my website, but it was not displaying on my website, then Avada's customer service guy helped me in that. ### 15. Awesome customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine J. | Website Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2023 **What do you like best about AVADA?** Prakash Is always very willing to help. He also provides tutorials or videos for the things I don't understand. **What do you dislike about AVADA?** It can be hard to follow at times. But you can reach customer service very quickly. **What problems is AVADA solving and how is that benefiting you?** SEO Issues, indexing, website speed 404 image optimaztion ### 16. Very good application **Rating:** 5.0/5.0 stars **Reviewed by:** AMENAN B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about AVADA?** The customer support is very efficient and always available, big thanks to you and especially Prakash. **What do you dislike about AVADA?** Nothing for the moment, I am using the app and I like it, thank you. **What problems is AVADA solving and how is that benefiting you?** Avada allows me to create very beautiful forms ### 17. Very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** carlos j. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about AVADA?** Highly recommended. Good experience and the technical support is very fast and attentive. I was lucky to be assisted by Prakash during the review, a 10. **What do you dislike about AVADA?** I would need to see how to improve texts and titles. And the ranking position of my website with respect to other keywords. **What problems is AVADA solving and how is that benefiting you?** Positioning and loading speed. ### 18. Great support, resolves issues within less than 5mins **Rating:** 5.0/5.0 stars **Reviewed by:** Małgorzata B. | SQA Tester, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about AVADA?** Great, great, great support! I had some trouble setting up the Cookie Consent pop-up on my own. With the help of Prakash, I did it in less than 5mins! Highly recommend! **What do you dislike about AVADA?** I think it would be great if all mini-apps were in one, bigger app. I wouldn't need to have so many apps installed. **What problems is AVADA solving and how is that benefiting you?** I use trust badges, a countdown timer, a sticky cart, and a cookie consent pop-up on my website. I like that it is so handy and easy to use ### 19. Superb customer service, excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Gen C. | Ecommerce Store Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about AVADA?** The app is very simple to use and I love that it has a template of FAQs pre-set for you already. You can easily customize the widget's theme colors to match your branding and the pre-set questions to match your own store policy. I had to reach out to customer support regarding duplicated widget showing on my account with another widget I had in place. I opened the chat box and within 5 minutes a customer representative responded. Her name is Jasmine and she efficiently solved my problem in less than 10 minutes. I was surprised that the developer of the app (Marcus) was able to customize the widget location for me. This customer service is beyond my expectation and I truly am delighted with this app, it makes my new store look more professional. Highly recommend 10/10. **What do you dislike about AVADA?** I don't think there is any downside that I see right now. I reached out to the customer support team with my issue and it was resolved quickly. The app is easy to use and looks nice on the website. **What problems is AVADA solving and how is that benefiting you?** I was looking for FAQs app that can easily communicate with my customers. AVADA showed up in the Shopify app store. At first I didn't get the benefit of the app yet, until I actually used it. I would suggest perhaps a video tutorial on the app store page to further communicate the benefits to potential Shopify store owner. The problem that AVADA solved for me was the FAQs page, it looks much more sleek and user friendly than if I was to write a basic FAQ page on my website. The fact that customers can track orders on the widget is even more brilliant. ### 20. This app really helpful and help us a lot in optimize our Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Đức N. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about AVADA?** Personalization Customize front page Notification Easy to customize **What do you dislike about AVADA?** Nothing to dislike for this app, I really like it **What problems is AVADA solving and how is that benefiting you?** Personalization ### 21. Exceptional Review Widget Air App! **Rating:** 5.0/5.0 stars **Reviewed by:** Adel F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about AVADA?** It's simple to use and user-friendly interface **What do you dislike about AVADA?** Prakash helped me a lot in removing the watermark from widget **What problems is AVADA solving and how is that benefiting you?** It's increasing the trust for my website ### 22. Have a great support team system by Abada **Rating:** 5.0/5.0 stars **Reviewed by:** Sohaib M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2023 **What do you like best about AVADA?** Such a great man Mr Prakash! He helped me and solve my problems quickly to help me on using the Avada App easily Mr Prakash really a good gentleman! **What do you dislike about AVADA?** Everything is good I have not found anything even they have cooperative team **What problems is AVADA solving and how is that benefiting you?** My Sale pop up prob,countdown timer and trust badges These are helpful for my increase the sale ### 23. Many thanks to Prakash for helping us with the location of the credit badges for different products **Rating:** 4.5/5.0 stars **Reviewed by:** caming z. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about AVADA?** Many thanks to Prakash for helping us with the location of the credit badges for different products, he is very reliable and very professional, that's why I like you guys **What do you dislike about AVADA?** I haven't found anything I don't like for the time being, and I'll comment when I find it later，nonononononononononnononononononononononononononononononononononono **What problems is AVADA solving and how is that benefiting you?** Service is fast. Professional ### 24. Excellent Software Company With Quick Response time **Rating:** 5.0/5.0 stars **Reviewed by:** Byron D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about AVADA?** Avada has added many useful features to our site with their custom software. They have quick responses with any questions you may have or issues that may come up. **What do you dislike about AVADA?** No issues at all to complain about with Avada **What problems is AVADA solving and how is that benefiting you?** Avada adds the options to our site to automate win-back emails and abandoned cart emails to get customers to come back and shop with our site. It's pretty easy to setup and they are always there to help. ### 25. Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** hornisse l. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about AVADA?** it was very fast and easy to optimize my store, Prakash improved the speed in 10 minutes. Was very attentive and contact was direct, i wasted no time, was very attentive and contact was direct, I wasted no time, it was really fast from the beginning **What do you dislike about AVADA?** there's nothing i haven't liked so far. I haven't had deep contact yet, but what I needed was very good, so I haven't seen any problems so far, only good things **What problems is AVADA solving and how is that benefiting you?** it left the speed of my online store much higher, was from 55 to 76 in google rating which is pretty strict. ### 26. Excellent SEO App for Shopify Stores **Rating:** 5.0/5.0 stars **Reviewed by:** Nalini R. | Senior Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about AVADA?** It is a very great tool to optimize the speed of Shopify websites. It also helps in implementing structured data for search engines. **What do you dislike about AVADA?** It does not offer the facility to alter the structured data for certain pages. **What problems is AVADA solving and how is that benefiting you?** It is helping with optimizing the speed of the website by minifying CSS and Javascript files, by optimizing the images, and by optimizing the codes as well. ### 27. I had a positive experience with Prakash tech support!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Дмитрий . | Php developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2022 **What do you like best about AVADA?** I really liked the courtesy, responsiveness, focus on results and that all my questions were resolved. Fast speed help, I'm very impressed. It helped me to get a good impression about your service. **What do you dislike about AVADA?** Everything is fine, no complaints // **What problems is AVADA solving and how is that benefiting you?** First of all, I had problems with the speed of the site, this problem was solved. I also had problems with seo, now it is in the process of being solved. I really like how it works ### 28. PRAKASH IS JUST AWESOME, GENUINE AND HELPFUL **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2023 **What do you like best about AVADA?** The staff is just excellent. Prakash helped me fix multiple things and was fantastic all around. These people benefit from the heart and understand a small business struggling to pay big marketing companies and are willing to help anytime they can. Where can you find people like these today???? Nowhere. Prakash was knowledgeable, courteous and generous with information. Please keep him and keep all the staff. It's like you find gold!! Thank you, Prakash, for all your help. You are truly remarkable. Valerie **What do you dislike about AVADA?** Nothing to dislike. Period. Everything is perfect **What problems is AVADA solving and how is that benefiting you?** It benefits my business significantly. Seo is not easy and requires so much. These people know it all. 100% more productive. ### 29. Instant response and service **Rating:** 5.0/5.0 stars **Reviewed by:** Rick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2023 **What do you like best about AVADA?** Great app and fantastic customer service, with an instant reply and site speed optimisation - thanks Prakash **What do you dislike about AVADA?** There is nothing I can highlight that I dislike about AVADA **What problems is AVADA solving and how is that benefiting you?** My site was slow and needed to be optimsed ### 30. Fantastic support and products **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy G. | Store Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2023 **What do you like best about AVADA?** AVADA have THE best-supported apps I know. Their support is fast, polite, patient and very professional. Prakash helped me the last time and made some tweaks to boost our store from 78 to 95. Ultimate excellence! **What do you dislike about AVADA?** Can't think of anything that can be of any help accept make it cheaper instead more expensive **What problems is AVADA solving and how is that benefiting you?** Allround SEO and speed optimisation in one app and not many different apps that pressure on your site speed ### 31. Very useful app and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Aynur . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about AVADA?** helpful tools, great overview about scores and possible improvements and the support team is really quick and kind **What do you dislike about AVADA?** I didn't experience any bad things so far (using the app since almost a year) **What problems is AVADA solving and how is that benefiting you?** SEO assistance, image optimization, captions, page speed and troubleshooting ### 32. Online help with site speed **Rating:** 5.0/5.0 stars **Reviewed by:** Gemma C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about AVADA?** Great customer service and advice on a live chat with Hakeem to improve site speed. The app is easy to use and to follow! **What do you dislike about AVADA?** I haven't found anything I dislike about Abada yet! **What problems is AVADA solving and how is that benefiting you?** SEO, image optimisation and site speed. ### 33. Avada has made it very easy to ensure my customer's comfort. **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about AVADA?** The rural town that I cater my business to highly praises privacy, so knowing they have a choice in what they can pick for what our website tracks is very vital to our website. **What do you dislike about AVADA?** I have not found any issues using Avada and have only had a pleasant experience. It was a very easy process to get verified and Jasmine was very, very kind in the language she used and help provided **What problems is AVADA solving and how is that benefiting you?** Being able to adjust the themes is a very large help as branding is vital to The Blissful Wizard. ### 34. My site was slow, but they helped me speeding it up by a lot. Also the 24/7 support is really great! **Rating:** 5.0/5.0 stars **Reviewed by:** Domenico S. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about AVADA?** The speed up is really effective and the customer service staff is really kind and willing to help. I used their services twice already and they never let me down, so I trust them to support me also in the future. **What do you dislike about AVADA?** Nothing to mention as for now, just sometimes the UI of the app is not so clear, but the live chat staff help me everytime I'm confused about something. **What problems is AVADA solving and how is that benefiting you?** They manage sitemap, seo, image compression and they reduce the size of all the files (CSS, JS, ETC...) that usually slow down your site. I especially like how they are able to speed up the average loading time of my site, cause it's something I'm always concerned about using really large product images and a complex Shopify theme. But they always helped me to have a fast site. ### 35. very good customer relations with Prakash **Rating:** 4.5/5.0 stars **Reviewed by:** Bennaoui M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about AVADA?** What I liked about AVADA Technical Analysis **What do you dislike about AVADA?** SEO Audit sometimes gives the wrong results. **What problems is AVADA solving and how is that benefiting you?** Image optimization can help improve the speed of my store. ### 36. Excellent app with great customer service and quick results. **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth W. | Publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about AVADA?** After struggling with SEO and page speed challenges - and hiring multiple consultants to help - I was able to make major improvements across the board with this app. At first I found the dashboard difficult to understand - but with the quick help of Hana - all became clear and she helped get everything up and running. Fabulous product! **What do you dislike about AVADA?** Intimidating at first. Some instructions are unclear. But customer service jumped right in to help. **What problems is AVADA solving and how is that benefiting you?** SEO and site speed. AVADA solved a major pain point. ### 37. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Mother B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about AVADA?** The support is excellent (thank you Prakash!) and the feature set is robust. It is also easy to set up complex automatic workflows. **What do you dislike about AVADA?** Tighter integration with Magento would be a plus. The data synchronisation is more one-way than I would prefer. **What problems is AVADA solving and how is that benefiting you?** Creating email marketing campaigns and automation. ### 38. The support is great **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph S. | Projekt Planer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about AVADA?** The support is great, fast and competent and very friendly. My problem was solved by Prakash in a very short time. Top that's how a support has to be. **What do you dislike about AVADA?** I have nothing to complain about. I am satisfied with everything **What problems is AVADA solving and how is that benefiting you?** I had a display problem on my Onleinshop which was solved by Prakash within a very short time. ### 39. Prakash was incredibly helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Kelvin O. | Senior Contracts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about AVADA?** How much it improved our stores speed in a matter of minutes. **What do you dislike about AVADA?** Nothing as of yet. I can imagine there might be improvements in the future but i'm really like it at present **What problems is AVADA solving and how is that benefiting you?** Store speed what dramtically low but Parkash improved this by 50%. This will make a huge difference to our daily sales. ### 40. Problem Solved **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about AVADA?** I would like to thank Prakash for the service, who immediately solved my problem. Congratulations to the whole team!! **What do you dislike about AVADA?** I have nothing to complain about, very good service!! **What problems is AVADA solving and how is that benefiting you?** Yes ### 41. The support team is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about AVADA?** I had a chat with Prakash today, and it was terrific. I am new here and know a little about how to work on this app to improve all areas of my site. But to get some help with support today makes me confident that the app is a good one to have. **What do you dislike about AVADA?** I have not run into any issue yet so I have no complaint. **What problems is AVADA solving and how is that benefiting you?** For SEO improvement. ### 42. Wow!! Amazing Marketing Automation Tool. Excellent customer care! **Rating:** 5.0/5.0 stars **Reviewed by:** Shiva C. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2022 **What do you like best about AVADA?** This tool was just amazing & awesome automation tool i have ever seen. After shifting to Avada from other marketing tools i am saving lots of time. This is the thing I like very much about Avada. And the templates we get from Avada are very professional and elegant. I appreciate how effectively it was organized. The tool is also incredibly user-friendly. And finally, The support staff is excellent, and the tool is very effective for marketing. **What do you dislike about AVADA?** Till now I didn't find any downfalls are things that I didn't like. All the features we get from Avada top notch. But in the future, if I see any features which didn't like definitely I will share the feedback. **What problems is AVADA solving and how is that benefiting you?** Avada is helping me to build brand and customers, Automating sign up forms and conversions ### 43. Worth it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about AVADA?** Everyone at AVADA is very responsive and helpful via chat. I tried the SEO suite for a month and decided it wasn't worth it. Fast forward a month, and I'm back because it is absolutely worth it - our website simply performs better with AVADA. **What do you dislike about AVADA?** As an SEO noob, it can be challenging to find what to change without wrecking what is already working. **What problems is AVADA solving and how is that benefiting you?** Rich results and website speed. Image optimization (though I'm in the process of re-writing alt text, as there's just some things you can't phone in). ### 44. I just requested for help from Hakeem, and he is a wonderful help **Rating:** 5.0/5.0 stars **Reviewed by:** Anwer C. | Senior Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about AVADA?** AVADA is a fantastic forum. Online support is simply wonderful. I was working with a gentleman name Hakeem and let me tell you, he is well informed and as helpful as one can be. I will give him seven stars out of five. **What do you dislike about AVADA?** There is nothing to dislike about AVAD> SImply a wonderful program. **What problems is AVADA solving and how is that benefiting you?** It provides a complete system for SEO as well as email marketing. This is a very comprehensive program and once you start using it and get properly trained in it you don't find the need for anything else. And people like Hakeem (Their online support) are there to help you in any matters of your concern. They even send you links of information to read on and get familiar with the things you need help with. ### 45. Its a great free review service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about AVADA?** Their apps are great and free. Really helped me with building my store in terms of reviews. **What do you dislike about AVADA?** Only thing I disliked was the disability to organize reviews. **What problems is AVADA solving and how is that benefiting you?** Review apps being all paid and this being completely free and user-friendly. ### 46. Amazing customer service and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2023 **What do you like best about AVADA?** The customer service is honestly the best from any business / service ive ever received. **What do you dislike about AVADA?** Theres literally nothing i dislike about Avada. **What problems is AVADA solving and how is that benefiting you?** There are things that Shopify just dont allow customers to do which Avada helps provide. A lot of things. ### 47. Excelent! The app and the support team, are great! **Rating:** 5.0/5.0 stars **Reviewed by:** Javier T. | Encargado de operaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about AVADA?** Excellent! The app and the support team are great! They answer so fast, literally immediately! and look for the solution that you need till they find it! **What do you dislike about AVADA?** Nothing, apps free with a great support? Is the best combination. **What problems is AVADA solving and how is that benefiting you?** Reviews, they have a perfect app for applying reviews to my e-commerce products ### 48. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about AVADA?** CS staff is accommodating and helpful. They managed to resolve different display issues in the invoice in a timely manner. Thank you Hana for the help. **What do you dislike about AVADA?** Sometimes might be hard for the users to edit the template directly by themselves **What problems is AVADA solving and how is that benefiting you?** Invoice ### 49. Easy to use with Shopify and love the automation options! **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle G. | Director, National Resources, Strategy, Partnerships + D, E, I Committee , Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about AVADA?** The customer service available! Fast, friendly, and knowledgeable service even through more technical questions. Jasmine was extremely patient and knowledgeable. And it is a small thing but being able to copy and paste print screens into the chat instead of uploading them increases the time to get my problem solved. **What do you dislike about AVADA?** Some of the fixes that have been completed aren't appearing or staying on their Shop SEO Score report so I keep going back to check them and have had to reach out to customer service a couple of times. **What problems is AVADA solving and how is that benefiting you?** Improving the SEO of my shopify store! I had previously gone through a ton of online SEO graders and tried to understand the fixes and the app does a ton of them with a click of a button. It also reduces the amount of apps I need. ### 50. Awesome customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick W. | Field Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about AVADA?** The ease of use and the customer service. **What do you dislike about AVADA?** Nothing! It's great! Very quick response time. **What problems is AVADA solving and how is that benefiting you?** Prakash was awesome. I was having some issues with getting everything set up and he assisted very quickly. ## AVADA Discussions - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments - [View AVADA pricing details and edition comparison](https://www.g2.com/products/avada/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+04%3A31%3A18+-0500&secure%5Bsession_id%5D=380fe2f7-7682-465f-b37d-32e8b976c54a&secure%5Btoken%5D=96af176593755cbb21df51ac55f459008aa8294e608c3c96f1f6570f1470e513&format=llm_user) ## AVADA Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## AVADA Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Generative AI** - AI Text Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top AVADA Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,193 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,190 reviews)