---
title: AVADA Reviews
meta_title: 'AVADA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 253 reviews by the users' company size, role or industry
  to find out how AVADA works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 253
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# AVADA Reviews
**Vendor:** AVADA Commerce  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 253
## About AVADA
Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition &amp; Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement &amp; Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase &amp; Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer&#39;s journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success.



## AVADA Pros & Cons
**What users like:**

- Users highlight the **excellent customer support** of AVADA, appreciating the quick and efficient assistance provided. (110 reviews)
- Users find AVADA&#39;s **ease of use** exceptional, complemented by friendly customer support and quick assistance. (50 reviews)
- Users find the **customer support extremely helpful** , appreciating their quick responses and effective assistance. (20 reviews)
- Users value the **extensive customizability** of AVADA, enhancing their ability to create tailored workflows effortlessly. (11 reviews)
- Users commend the **easy setup** of AVADA, highlighting quick assistance for smooth installation and configuration. (10 reviews)
- Users value the **user-friendly interface** of AVADA, enhancing their overall experience effortlessly. (9 reviews)
- Users enjoy the **variety of templates** offered by AVADA, making WordPress blog editing simple and enjoyable. (6 reviews)
- Customization Options (4 reviews)
- Easy Implementation (4 reviews)
- Intuitive (4 reviews)

**What users dislike:**

- Users find the **learning curve steep** , often struggling to navigate and utilize AVADA effectively as beginners. (8 reviews)
- Users are disappointed by the **missing features** in AVADA, especially regarding customization and membership options. (6 reviews)
- Users find **limited customization** in Avada, wishing for more flexibility and easier visual design adjustments. (5 reviews)
- Users experience **poor customer support** , making it challenging to resolve issues efficiently and effectively. (5 reviews)
- Users find the **limited templates** challenging, needing time to adapt and encountering compatibility issues. (3 reviews)
- Not Intuitive (3 reviews)
- Expensive (2 reviews)
- Template Issues (2 reviews)
- Difficulty (1 reviews)
- Error Issues (1 reviews)

## AVADA Reviews
  ### 1. Exceptional help from Hana

**Rating:** 5.0/5.0 stars

**Reviewed by:** Van P. | E-commerce consultant/freelancer, UI/UX Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about AVADA?**

I'm very happy with the way Avada's agent handled my support request. My expectation was exceeded and I'm installing Avada in all of my freelance and agency Shopify projects.

**What do you dislike about AVADA?**

Everything was good regarding promptness of response, relevance, and knowledge about the issue. Unlike other services, it usually takes days and after the wait I don't get the right answer for my question.

**What problems is AVADA solving and how is that benefiting you?**

Avada solves our pain points on having to optimize our Shopify website. It also helps us connect with our social and Google platforms that helps us with our search and social media.

  ### 2. Nice marketing automation workflow, all essential features and no-cost version

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about AVADA?**

For someone just starting with marketing automation, Avada would work great. It has all essential features, the basics for email automation, worklows,you can have as may as 5K contacts, and all this comes in a free version that you can very much use to figure out how to adjust your marketing automation efforts. Customizing the emails is easy, working with the workflows is also simple, you can figure those out even without having any prior experience.

**What do you dislike about AVADA?**

Bigger variety of email templates for the free version would be nice, but even the ones currently available can do the job.

**What problems is AVADA solving and how is that benefiting you?**

Avada helps the team set up an initial marketing automation campaign to identify what works and what not, with zero cost. It is difficult to commit to a specific marketing software before verifying how it works and whether it would work for your customers so Avada makes a risk-free initial marketing automation setup quick and easy.

  ### 3. the response was very fast, and they seem, quite transparent to me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uyoyo E. | C.E.O, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2022

**What do you like best about AVADA?**

quick response.. at odd times, i had a rep attend to me at 9pm

**What do you dislike about AVADA?**

non that i can say for now, i have had great experience so far

**What problems is AVADA solving and how is that benefiting you?**

SEO, FOR TRAFFIC AND CONVERSION ON MY ONLINE STORE

  ### 4. Helps me with 2 tasks - SEO & site speed - which is awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about AVADA?**

The app is organized in easy to understand sections and it is easy to enable various functions to help my website!

**What do you dislike about AVADA?**

Several of the areas can use additional documentation to help out novice users fully understand meta tags, etc.

**What problems is AVADA solving and how is that benefiting you?**

My site is running faster and I believe the SEO components will help me bring in organic traffic!  Also support is excellent and quickly resolved a problem I encountered wioth no downtime!

  ### 5. Avada provides many Free tools. Excellent customer care (Jasmine and Fennice)  support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sales T. | Owner of the business, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about AVADA?**

Free Badges, excellent customer care with instant problem-solving support.  Jasmine and Fennice are very much helpful in resolving the issues.

**What do you dislike about AVADA?**

As of now nothing, Maybe they can include many designs in badges with colours.

**What problems is AVADA solving and how is that benefiting you?**

In front-page badges, my theme is having issues like some aeromark is interfering with badges. Avada went ahead and resolved that issue, which gave a very good look on the front page.

  ### 6. Best app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about AVADA?**

Best app and team ever, Liz, Tony and Esther helped me so much to set up my invoice....5 stars well deserved
The team answer to every question and is so helpful

**What do you dislike about AVADA?**

Nothing to dislike , this apps is the best for invoice in shopify !

**What problems is AVADA solving and how is that benefiting you?**

Helped me to set a perfect invoice and to send it automatically my invoice to customers

  ### 7. great app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2022

**What do you like best about AVADA?**

the application is super large, it allows to manage a lot of things centralized directly on a single application, and all for free, incredible

**What do you dislike about AVADA?**

I wait patiently for the counter to come out in the basket otherwise everything is great!

**What problems is AVADA solving and how is that benefiting you?**

badge, payment button, chat, seo ect... the list is long

  ### 8. Amazing App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alaa H. | Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about AVADA?**

Countdown timer, fast app, does not slow down the website, a lot of customization feature

**What do you dislike about AVADA?**

some features are still upcoming- I can not wait to see their new features.

**What problems is AVADA solving and how is that benefiting you?**

Conversion sales, boost sales - marketing solution for shopify

  ### 9. Excellent App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about AVADA?**

It's very user friendly and simple to add a customized sizing chart to individual products. Their customer service is outstanding. Prakash was extremely helpful.

**What do you dislike about AVADA?**

I don't see any downsides as we are hoping this will help us in a solution to decrease the amount of returns we're currently having.

**What problems is AVADA solving and how is that benefiting you?**

They were very quick to respond and fix the problem with the inline link. Most companies take days to respond and they were available in minutes.

  ### 10. Best cookie bar for Shopify stores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn N. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about AVADA?**

Emily supported me during the weekend, she is responsive, friendly and kind with my requests. Thank you so much!

**What do you dislike about AVADA?**

Nothing that to comment on this section as per now

**What problems is AVADA solving and how is that benefiting you?**

It has a free plan which is helpful and great for small businesses especially to comply with GDPR. Thank you Avada for the generosity!

  ### 11. Many apps, Many free, Many features and Amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** mark c. | Owner of small businesses, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2022

**What do you like best about AVADA?**

Support is always my #1 priority. With Avada the support is top dollar. Jasmine dealt with me, she is polite, went above and beyond and was quick to respond and act.

**What do you dislike about AVADA?**

Downsides? None at all. Everything I installed worked perfectly.

**What problems is AVADA solving and how is that benefiting you?**

Avada is helping me with my shopify apps, combining them 'all' under one roof instead of having many, from different suppliers, confusing matters.

  ### 12. Helpful team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed  A. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about AVADA?**

I had some questions using the app, and have chatted with the support team; they were very responsive and all thanks to them I got my problem solved.

**What do you dislike about AVADA?**

Nothing to be mentioned in this section.

**What problems is AVADA solving and how is that benefiting you?**

I had many problems with the SEO, still working on them, but literally saved me a lot of time.

  ### 13. Great app, fast and friendly customer service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank L. | Business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about AVADA?**

Creating customer loyalty.
The ease of use.

**What do you dislike about AVADA?**

Nothing. Very good app for my online store!

**What problems is AVADA solving and how is that benefiting you?**

Making customers come back.

  ### 14. Note

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wilfrid M. | Administrateur, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2022

**What do you like best about AVADA?**

The responsiveness of the support service, the expertise of the developers, and especially the free services provided are impeccable, the interface is very easy to handle.

**What do you dislike about AVADA?**

So far everything suits me, the services offered are effective and accessible to everyone. At my level, I think the product is already better.

**Recommendations to others considering AVADA:**

Come join the community and you will be speechless

**What problems is AVADA solving and how is that benefiting you?**

The conversion of clients, the smoothness of my site in terms of speed

  ### 15. Quick response from support and good App for shopify

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about AVADA?**

Excellent Support! Quick and very kind. App is easy to configure.

**What do you dislike about AVADA?**

None so far. All have been answered by support.

**What problems is AVADA solving and how is that benefiting you?**

issue on "where to show" . At first, it was not displaying and not available on the cart page but was able to access it with the help of the support.

  ### 16. positive experience using AVADA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about AVADA?**

This app is really good, lots of features and all for free! highly recommended.
Also I must give a shout-out to Prakash from support who helped me tremendously with the app.

**What do you dislike about AVADA?**

not really much to dislike, for what AVADA is claiming to provide, they are quite good at that.

**What problems is AVADA solving and how is that benefiting you?**

having a good FAQ page and widget for that is quite helpful for businesses

  ### 17. Avada is a great app, out of the box speed improvements and top drawer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt W. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about AVADA?**

Avada significantly increased the speed of my Shopify store. Support has always been instant and the lovely Liz is always so helpful!

**What do you dislike about AVADA?**

There's not much to dislike about an app that is so easy to use and performs well.

**What problems is AVADA solving and how is that benefiting you?**

Website performance/speed and SEO optimisation

  ### 18. A very good app and best of all was the support. Abby in it Thank you!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nilton R. | Proprietario, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about AVADA?**

I started with AVADA not long ago, but one thing that has already impressed me is the Support team at 10. I want to thank Abby there for helping me.

**What do you dislike about AVADA?**

For now, I haven't seen any disadvantage, I can't answer that question.

**What problems is AVADA solving and how is that benefiting you?**

There are several parts of the entire SEO Image - Alt ...

  ### 19. Marcus, Tony & Jasmine are of excellent help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant J. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about AVADA?**

easy plug and play. got up and running very fast

**What do you dislike about AVADA?**

nothing as of now. using it since a day so i guess we'll see

**What problems is AVADA solving and how is that benefiting you?**

i had recommendations for having sticky add to cart, changing the place of size chart

  ### 20. Very easy to install and customer support is top-class especially with Jasmine.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John B. | E-commerce Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about AVADA?**

Easy installation and does not affect my website's theme at all.

**What do you dislike about AVADA?**

nothing  negative to say as it works and never had issues with the app.

**What problems is AVADA solving and how is that benefiting you?**

privacy policy bar / cookies bar

  ### 21. Hakeem was extremely helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seif E. | Brand Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about AVADA?**

AVADA is a very easy and straightforward interface for non-tech-savvy individuals

**What do you dislike about AVADA?**

I only had a problem making my trust badges show on my store but Hakeem helped me with that right away

**What problems is AVADA solving and how is that benefiting you?**

AVADA has helped me increase conversion rate which was one of my main problems to begin with

  ### 22. Customer service from Liz was excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about AVADA?**

Customer service and incredible customisability.

**What do you dislike about AVADA?**

Not much right now. Still at the early stages of using it.

**What problems is AVADA solving and how is that benefiting you?**

Pop ups, email marketing and automations. Keeping it all in one place.

  ### 23. a great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** mounsef t. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about AVADA?**

a great experience with super great support with a special thanks to Emily for her very fast and helpful support

**What do you dislike about AVADA?**

everything is good just perfect as I want

**Recommendations to others considering AVADA:**

I recommended a very good useful product for the website

**What problems is AVADA solving and how is that benefiting you?**

speed up my website fix my website SEO and more hiding good stuff thanks

  ### 24. Great experience with App's features and also with support

**Rating:** 4.5/5.0 stars

**Reviewed by:** João M. | Digital Growth Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about AVADA?**

Good customization and easy implementation.

**What do you dislike about AVADA?**

Nothing to declare yet. For now my experience was good

**What problems is AVADA solving and how is that benefiting you?**

Some small implementation problem that was solved right away

  ### 25. Amazing app and customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ida B. | Ecommerce manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about AVADA?**

Many valuable features, kind customer staff and super intuitive to build and from a customer point of view. Can only recommend!

**What do you dislike about AVADA?**

There is nothing that I dislike :-) The app is perfect

**What problems is AVADA solving and how is that benefiting you?**

Avada helps us to provide better and proactive communcation with our customers and visitors.

  ### 26. Great costumer service! Fast response and Hana immediatly solve my problem with the app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany C. | Desiger, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2022

**What do you like best about AVADA?**

Fast response from the support team, and able to solve the problem  in timely manner

**What do you dislike about AVADA?**

I don't have any so far, will ask for help if there's any that I wish to have

**What problems is AVADA solving and how is that benefiting you?**

Needed a purchase notification on the website and AVADA is able to prove what I need for free

  ### 27. Quick set-up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gold  V. | CEO of GoldVence, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about AVADA?**

The faq page has helped me create a professional-looking page for my website that's because of support and assistance of the amazing Prakash 
Thank you a lot.

**What do you dislike about AVADA?**

Nothing, I really like how it's easy and quick to set-up everything

**What problems is AVADA solving and how is that benefiting you?**

It can provide access of costomers to your contacts easily

  ### 28. Great app, and great support! Juliana helped me setup AVADA FAQ on shopify quick and easily.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrei B. | Freelance Programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about AVADA?**

Friendly and fast support. Efficiency+++

**What do you dislike about AVADA?**

I have just started using it, but it is currently pretty underrated. Nothing I dislike in particular.

**What problems is AVADA solving and how is that benefiting you?**

Easy FAQ Setup page for my eCom store, hassle-free.

  ### 29. Great support, Prakash did the best for me. all is perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed K. | Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about AVADA?**

Quick response and professional support on time

**What do you dislike about AVADA?**

all is perfect. I liked this app. all my requests are done.

**What problems is AVADA solving and how is that benefiting you?**

fixed the widget and added the star perfectly.

  ### 30. Prakash was very quick to solve my problem and super friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jefferson Q. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2022

**What do you like best about AVADA?**

Even though their apps are free, their support and apps are top notch!

**What do you dislike about AVADA?**

I still have something to find that I dislike.

**What problems is AVADA solving and how is that benefiting you?**

It is solving a lot of problems in building a website for beginners.

  ### 31. Customer service was very skilled and high-quality.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Miika V. | p, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about AVADA?**

Customer service, without it I would have deleted the app.

**What do you dislike about AVADA?**

We had several problems at the store, but not caused by this application. Installing it took some time, I had to do it twice.

**What problems is AVADA solving and how is that benefiting you?**

Help with the installation was invaluable

  ### 32. Fantastic support team, and a great App.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon S. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2022

**What do you like best about AVADA?**

The app really helps with my site speed, and the Avada support team are fantastic (esp. Emily)

**What do you dislike about AVADA?**

For the size of my site, it would be great if there was a cheaper option.

**What problems is AVADA solving and how is that benefiting you?**

site speed, lazy loading, image optimisation, seo

  ### 33. Great!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janeve H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about AVADA?**

I liked how customizable the badges were but more than that, their customer service was FAST

**What do you dislike about AVADA?**

The only downside is that you have to talk to someone to unlock features. But it's not a lie that it's FREE

**What problems is AVADA solving and how is that benefiting you?**

Trust badges help bring confidence! Glad I found this app!

  ### 34. Great App! Emily is very helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** KLARESA W. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about AVADA?**

Very user-friendly. Customer support is very helpful and always available.

**What do you dislike about AVADA?**

Nothing so far! Everything works very seamless

**What problems is AVADA solving and how is that benefiting you?**

I had trouble uploading a logo and Emily was very helpful and uploaded it for me!

  ### 35. Best Email Marketing App for Shopify Stores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabio G. | Entrepreneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about AVADA?**

AVADA Email Marketing is really easy to use and the customer support is absolutely the best you can find. Jasmine was really helpful and managed well all my problems.
They work great also with shopify forms and they have a good filtering for audience. After that also the automations and campaigns template are really beautiful and easy to set up.

**What do you dislike about AVADA?**

Only one little thing, but actually they are working on it, so I think we will have it in some days from now because they truly listen to their customers:
They do not have "Customer.Locale Property" to correctly filter customers based on their language. Now I am auto-tagging customers using a script in my shopify forms, however it would be better to have that filter integrated, I am sure they will release it in some days from now.

**What problems is AVADA solving and how is that benefiting you?**

I can easily set up automations, campaigns with great design and simplicity. Audience management is great and filters are awesome too. They defintely also have lots of integrations with other apps, for example Judge.me. They are complete and they have the best customer support.

  ### 36. Quick support and Efficient Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aritra G. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about AVADA?**

Emily was very quick to reply and super helpful. Looking forward to using this for a long time.

**What do you dislike about AVADA?**

Nothing at this current moment. Will have to get back after some time.

**What problems is AVADA solving and how is that benefiting you?**

We are a development company and AVADA has many solutions that benefit our clients. So we recommend them when we can

  ### 37. Awesome Experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about AVADA?**

I love AVADA! They are awesome and their work looks very beautiful! The support team was very helpful when I first got setup on the app! I would recommend to everyone! This is a game changer!

**What do you dislike about AVADA?**

Everything is awesome. I had a great experience all around!

**What problems is AVADA solving and how is that benefiting you?**

Helping me get my online store setup in a way that helps me build trust with our customers.

  ### 38. Quickly support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mehmet Hakan T. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about AVADA?**

They fixed my problem and accomplish my requests Daisy and Emily helped me lot

**What do you dislike about AVADA?**

Everything was perfect there is nothing about with dislike

**What problems is AVADA solving and how is that benefiting you?**

Time zone issue for creating a schedule still issue continue system couldnt understand my time zone I set a schedule but mail time not match with my schedule

  ### 39. Support is great and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Waldo v. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about AVADA?**

The quick support and solving my issue very quickly

**What do you dislike about AVADA?**

i would like to have the ability to show the discount amount

**What problems is AVADA solving and how is that benefiting you?**

Badges and countdown timers

  ### 40. Love this app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malu U. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about AVADA?**

Prakash has been so helpful. Love this app in general! The app has been a game changer compared to the expensive agencies I used to work with. Higly recommend.

**What do you dislike about AVADA?**

It doesn't have an external link building feature

**What problems is AVADA solving and how is that benefiting you?**

Not having to work with big agencies anymore and doing an amazing job on my seo

  ### 41. Improving Store Speed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about AVADA?**

Prakash has increased my store speed. The service is friendly and quick. He is very knowledgeable about the software.

**What do you dislike about AVADA?**

I did not find anything to dislike. He performed good service.

**What problems is AVADA solving and how is that benefiting you?**

I want my store speed to increase. He has solved the issues. I believe this will increase my sales.

  ### 42. Well organized and structured

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cesar E. | Business owner, human,, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about AVADA?**

I currently work with AVADA SEO and AVADA SMS and Marketing. I love the organization and structure. Finding features is super easy. The apps also help you to learn and stay organized. They have a dashboard, and they do diagnostics of your present status. Here you find valuable suggestions of what to improve and how to move forward. Support is also great. They have this little chat box that is at hand all time. And that takes you straight to your account manager. BTW, Rainy is great!

**What do you dislike about AVADA?**

Nothing yet, luckily. I would love they will provide a Shopify Theme or a Pagebuilder. That would be killer.

**What problems is AVADA solving and how is that benefiting you?**

I started using AVADA SEO to optimize image size and descriptions and later discovered the SEO functionality (duh!!!). And now I use SMS and Marketing to do customer acquisition and e-mail marketing.

  ### 43. Great App, best reports for Shopify I have found so far.  Excellent support from Prakash

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank B. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2022

**What do you like best about AVADA?**

great reports, real time information and being able to export

**What do you dislike about AVADA?**

nothing yet, still getting familar with app and testing accuracy

**What problems is AVADA solving and how is that benefiting you?**

Reporting inventory value from shopify

  ### 44. very positive experience ,most important part is the support,thanks to Liz and Tony from support

**Rating:** 5.0/5.0 stars

**Reviewed by:** wissam w. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2022

**What do you like best about AVADA?**

the best part? besides the functionality of the app? the support of course, without an efficient and reliable support no apps will stand in the competition

**What do you dislike about AVADA?**

nothing, everything runs very well, the app is great!

**What problems is AVADA solving and how is that benefiting you?**

customizations mainly on demand, free of charge

  ### 45. Excellent support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** César M. | marketing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about AVADA?**

The Avada support is what I like the most about the service. Another of the best things about Avada is that they continually release updates and improvements. It is very good since the product is always in continuous evolution and improvement.

**What do you dislike about AVADA?**

That they are not 24h and the time difference sometimes causes that the communication is not so fluent. Yet they always solve our problems. We will continue working with them. They are a good partner.

**Recommendations to others considering AVADA:**

If you need to create automated workflows to increase your business sales, Avada is for you. Additionally, it not only allows you to create workflows but also offers many more features such as mass email marketing, subscription forms, pop-ups, etc.

**What problems is AVADA solving and how is that benefiting you?**

Lucy not only helped me solve my problem but also taught me how to improve and optimize my workflows. Thanks to this, we have increased our conversion rate.

  ### 46. Great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vi S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about AVADA?**

AVADA Cookie Bar, Banner GDPR  is packed will all the features/customizations you need. Super easy to use. Prakash was a great help, thank you so much.

**What do you dislike about AVADA?**

Nothing so far. Still exploring all the features that Avada offer.

**What problems is AVADA solving and how is that benefiting you?**

SEO

  ### 47. provide good service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anderson M. | entrepreneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about AVADA?**

Support, Always attentive and doesn't take long to solve problems

**What do you dislike about AVADA?**

Nothing I haven't liked so far, they've always been very supportive of me

**What problems is AVADA solving and how is that benefiting you?**

I had speed issues with my website which was quickly resolved by support

  ### 48. I love AVADA and Abby was fabulous when I needed some help with my account 😊

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jayne W. | retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about AVADA?**

the Customer Service is fantastic! Abby was great!

**What do you dislike about AVADA?**

I'd love to see more examples and the actual numbers businesses are using for their programs

**Recommendations to others considering AVADA:**

Check it out!

**What problems is AVADA solving and how is that benefiting you?**

It created a wonderful loyalty program that was super easy to set up

  ### 49. Hakeem was very helpful , would 100% recommend again!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about AVADA?**

Most helpful setting up everything I had questions to, was very nice and willing to do whatever he could to ensure the job was completed. All-in-all I would highly recommend again!

**What do you dislike about AVADA?**

Nothing, he was helpful the entire time.

**What problems is AVADA solving and how is that benefiting you?**

All computer problems with my website

  ### 50. Excellent assistance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about AVADA?**

It is truly formidable and very useful, and then there are some operators who are really skilled and friendly.

**What do you dislike about AVADA?**

Nothing is truly perfect, in fact, I recommend it to everyone.

**What problems is AVADA solving and how is that benefiting you?**

in the online store, solve many problems


## AVADA Discussions
  - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote
  - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment
  - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments

- [View AVADA pricing details and edition comparison](https://www.g2.com/products/avada/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-01+00%3A49%3A38+-0500&secure%5Bsession_id%5D=5f10602d-3936-48b5-a5ad-e186e6aa5947&secure%5Btoken%5D=d0157e0d2f61946939c169d27bd434b56c4666cac9b5333096e18aa27d613da1&format=llm_user)
## AVADA Integrations
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)

## AVADA Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Design and Customization**
- Pre-Designed Templates
- Pop-Up Types
- No-Code Customization
- Mobile Optimized

**Campaigns**
- Targeting
- Triggered Campaigns
- A/B Testing
- Analytics

**Integrations**
- CRM/Email Integrations
- WCM Integrations
- E-Commerce Integrations
- Social Media Integrations

**Generative AI**
- AI Text Generation

**Agentic AI - Vulnerability Scanner**
- Autonomous Task Execution
- Proactive Assistance

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top AVADA Alternatives
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,312 reviews)
  - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,203 reviews)
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