# At Last Reviews **Vendor:** At Last **Category:** [Returns Management Software](https://www.g2.com/categories/returns-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 7 ## About At Last Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell. Streamline all your returns & exchanges from one beautiful branded portal — across your Shopify store and every marketplace you sell on. Available for free with no shipping costs, no software cost, no return fees and no limits. Unlock UK carriers: InPost, Royal Mail, Evri & more, plus international shipping from 200+ countries. Retain revenue with exchanges, store credit and upsells. Apply custom return rules and track via real-time analytics. Set up in minutes with 100% UK-based support. ## At Last Pros & Cons **What users like:** - Users praise the **exceptional customer support** from Danielle and Joe, enhancing their overall setup experience. (1 reviews) - Users benefit greatly from **real-time tracking** in At Last, enjoying significant time savings and seamless operations. (1 reviews) - Users value the **efficient returns management** of At Last, enhancing productivity and streamlining reverse logistics processes. (1 reviews) - Users praise the **seamless setup** process and excellent support, making the transition effortless and satisfying. (1 reviews) - Users highlight the **time-saving efficiency** of At Last, reporting hundreds of hours saved in logistics operations. (1 reviews) - Tracking (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find the **inefficient shipping process** reliant on carriers to be the weakest link, complicating their experience. (1 reviews) - Users find the **manual weight entry** process for customer returns somewhat annoying, but it’s not a major issue. (1 reviews) ## At Last Reviews ### 1. At Last’s One-Portal Returns: A Game-Changer for High-Volume Brands **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about At Last?** As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough! **What do you dislike about At Last?** Nothing, they are a company and software solution that offers the right partnership for us. **What problems is At Last solving and how is that benefiting you?** As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough! ### 2. Effortless Returns Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Megan . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about At Last?** I like using At Last for managing returns for our online store. The dashboard stands out because it's easy to view and track our returns, and it's user-friendly for our Customer Service team. I love that we can create a return on behalf of a customer. Additionally, the order number visibility makes it easy for our Customer Service team to find the return we are looking for. The shipping status feature is also great for a quick view on the status of the return, along with easy access to the tracking number. Plus, the initial setup was very easy, with great help from Danielle. **What do you dislike about At Last?** Our only suggestion so far would be a notification feature so our Customer Service team can be notified when a return is created and when one has been delivered. This would remove our need to go into At Last and check for any new returns. **What problems is At Last solving and how is that benefiting you?** At Last allows us to track returned parcels, see reasons for returns, and provides a smoother customer experience. The user-friendly dashboard lets our Customer Service team easily view order numbers, return status, and access tracking numbers. ### 3. Streamlined Returns with Effortless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about At Last?** I like that At Last is quick and simple to use with links to everything on one page. It's great that it integrates with Mirakl, saving us time by allowing us to manage returns without using different portals. I also appreciate the feature where customers can upload photos of faulty items, like shoes, which helps us quickly identify and understand any issues. The initial setup was very easy too. **What do you dislike about At Last?** Nothing to dislike **What problems is At Last solving and how is that benefiting you?** At Last saves us time by integrating with Mirakl, so we don't need different portals for returns. It's quick and simple to use with everything on one page, and customers can upload photos of faults, making it easier to identify issues. ### 4. Great Team and Constantly Improving Software **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about At Last?** The software is constantly improving based on customer feedback **What do you dislike about At Last?** Anything I disliked has been fixed or is going to be fixed **What problems is At Last solving and how is that benefiting you?** Customers used to have to email us and pay for return labels directly with random couriers. We had no way of tracking where returns were. Now everything has been streamlined and offers a much better customer experience ### 5. Streamlined Returns, Effortless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Emilia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about At Last?** I use At Last for handling returns and it delivers accurate delivery times and links orders to order numbers, which makes it easy to use. I like the live, fast updating times as it provides accurate info about where I'm at with my returns, making the process smooth. It's also great that it links well with other programs like Mintsoft and Shopify. The initial setup was really easy as everything was easy to link together. **What do you dislike about At Last?** There isn't anything I would change! **What problems is At Last solving and how is that benefiting you?** I use At Last for returns as it delivers accurate delivery times, links orders to numbers, provides live updates, and integrates smoothly with other tools like Mintsoft. ### 6. Hundreds of Hours Saved: Seamless Reverse Logistics Booking & Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about At Last?** At Last has delivered our operations team hundreds of hours in time savings. Booking reverse logistics shipments and providing our users with tracking is now seamless and accountable. **What do you dislike about At Last?** We had several issues with one of the carriers at the beginning but At Last resolved the issues quicker than we could have without them. I’d say that reliance on carriers is the weakest link in the chain **What problems is At Last solving and how is that benefiting you?** Sometimes our partners and users are required to return equipment and At Last make the process safe, secure, and convenient. Users can book based on the equipment provided, select a carrier that suits them (the collect-from-home option is fantastic) and At Last provide a paperless label and tracking to the user but more importantly to us. Before we had At Last our customer service and estates team had to do this manually - the time saving is invaluable ### 7. Absolutely Seamless Setup, Great Portal, and Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Liddi F. | Customer Improvements Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about At Last?** Absolutely seamless setup and support from Danielle and Joe! The portal is great and exactly what our business needed. Thank you! **What do you dislike about At Last?** Manually entering the weights to create customer returns is a bit annoying, but it doesn’t bother us too much overall. **What problems is At Last solving and how is that benefiting you?** It streamlined our outdated freepost returns options, making the process much easier for our customers and simplifying returns processing for our warehouse team. - [View At Last pricing details and edition comparison](https://www.g2.com/products/at-last/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+02%3A05%3A06+-0500&secure%5Bsession_id%5D=dca47b0b-5e6a-420a-913e-5320adf5d7a5&secure%5Btoken%5D=c2eb326e3fdfd58b174c8f884a8835e465cdf56391cd63adbb7bff2349093b0a&format=llm_user) ## At Last Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Mirakl Inc](https://www.g2.com/products/mirakl-inc/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## At Last Features **Integrations** - E-Commerce - WMS - Accounting - OMS **Tracking** - Shipping - Inventory **Transactions** - Exchange - Approvals - Refund - Credit ## Top At Last Alternatives - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (257 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (253 reviews)