The software is constantly improving based on customer feedback

I like that At Last is quick and simple to use with links to everything on one page. It's great that it integrates with Mirakl, saving us time by allowing us to manage returns without using different portals. I also appreciate the feature where customers can upload photos of faulty items, like shoes, which helps us quickly identify and understand any issues. The initial setup was very easy too.

As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough!