Artera Features
Information Flow (2)
Referrals Management
Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management
Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.
Patient Experience (4)
Dashboards & Reporting
Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.
Team Management
Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.
Secure Communications
Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.
Patient Experience Management
Provides organizations with the tools to optimize patient experience efforts
Platform (8)
User Authorization - HIPAA Compliant Messaging
Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
Compliant Texting - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted text messages
Compliant Emailing - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted emails
Clinical Communication - HIPAA Compliance
Facilitates communication between health care professionals
HIPAA Compliance - HIPAA Compliant Messaging
Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging
Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging
Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging
Enhances clinical workflows
Data Management (8)
Data Warehouse
Maintain a health care-specific data warehouse that organizes all clinical, operational, financial, and patient data
Data Analysis
Process collected data to pull out relevant insights
Data Capture
Accurately capture and store health care data
Data Integration
Consolidates data from various sources including Electronic Health Records (EHR), billing systems, and patient management systems into a unified platform.
Integration with Wearable Devices
Connects with wearable health devices to capture real-time patient data like heart rate, activity levels, and sleep patterns.
Interoperability
Ensures compatibility with various healthcare systems and standards like HL7, FHIR, and DICOM, facilitating seamless data exchange.
Security and Privacy Controls
Implements data security mechanisms and compliance with regulations like HIPAA to safeguard patient data.
Data Querying
Provides a user-friendly interface to construct custom queries for in-depth data analysis without needing advanced technical skills.
Patient Convenience (5)
Tablets and Kiosks
Provides integration with a hardware offering to facilitate patient intake process
Payment Collection
Facilitates the collection of copays and direct payments
Form Workflow
Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form
Patient Check-in
Streamlines the check-in workflow and experience
Mobile Patient Intake
Enables patients to complete intake forms on their personal mobile devices
Administration (6)
Patient Data Transfer
Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database
HIPAA Compliance
Ensures compliance with HIPAA security and encryption regulation
Insurance Credentialing
Runs and verifies patients' health care insurance
ID Verification
Runs and verifies patient information cards
Appointment Scheduler Integration
Seamlessly integrates with digitized online appointment booking solution
E-Signature
Captures patients' electronic signatures
Features (6)
Standalone Booking
Application is its own calendar, booking, and reminder system.
Integrated App
The software uses data from CRM, calendar, or another application to generate reminders.
SMS
Reminders are sent via text message to a mobile device.
Email
Reminders are sent via email.
Voice
Reminders are sent via automated phone call.
Confirmation and Cancellation
Recipient is prompted to confirm, cancel, or reschedule the appointment
Operations (7)
Workflow Management
Enhances clinical workflows
Interoperability
Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration
Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Patient-Centered Functions (4)
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal
Facilitates and enables patient access to their personal health information and data.
Patient Communications
Streamlines the delivery of messaging between health care professional and patient.
Generative AI (1)
AI Text Summarization
Condenses long documents or text into a brief summary.
Analytic Tools - Healthcare Analytics (6)
Data Visualization
Provides graphical representations of data through charts, graphs, and dashboards to facilitate easier interpretation and decision-making.
Cost Analysis
Evaluates treatment costs, resource utilization, and financial performance to optimize healthcare expenditures.
Real-Time Analysis
Enables the analysis and monitoring of healthcare data as it is generated, allowing timely interventions.
Predictive Analytics
Employs statistical algorithms and machine learning techniques to predict future outcomes based on historical data.
Patient Risk Scoring
Calculates risk scores for patients based on their health data, helping providers identify those who may need urgent care or preventive measures.
Natural Language Processing (NLP)
Utilizes NLP to extract meaningful information from unstructured text data, such as clinical notes and patient records.
Voice Recognition - AI Voice Assistants (1)
Voice Recognition
Helps in understanding different accents, dialects, and speech patterns.
Speech Synthesis - AI Voice Assistants (3)
Speech Synthesis
Helps to generate human-like speech responses.
Customizable speech
Provides customizable speech speed and intonation.
Multiple voice actions
Provides multiple voice options like gender, tone and style.
Security and privacy - AI Voice Assistants (1)
Encrypted communication
Allows communications to be secure and authenticated.
Patient Communication & Engagement (4)
Personalized Patient Outreach
Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior.
Intelligent Chatbots & Virtual Assistants
Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests.
Two-Way Patient Messaging
Enables secure, conversational messaging between patients and care teams across digital channels.
AI-Powered Appointment Reminders
Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection.
Scheduling & Access Optimization (4)
Self-Service Appointment Scheduling
Allows patients to book, reschedule, or cancel appointments through web or mobile tools.
Digital Intake & Pre-Visit Forms
Collects and validates patient information electronically prior to appointments.
AI-Based Scheduling Optimization
Optimizes provider schedules using predictive analytics to reduce gaps and overbooking.
Waitlist & Cancellation Management
Automatically fills canceled appointments using intelligent waitlist prioritization.
Care Coordination & Automation (1)
Automated Care Pathway Guidance
Guides patients through care journeys using AI-driven recommendations and reminders.
Operational Intelligence & Integration (2)
EHR & Practice Management Integration
Integrates with electronic health records & practice management systems to synchronize patient and scheduling data.
Operational Performance Dashboards
Provides real-time dashboards tracking engagement, access, and operational KPIs.





